Office Manager Jobs in Jeddah

• Coordination & Follow-up:
  • Coordinate project activities through Sales and Operations teams.
  • Prepare Purchase Requests and monitor project milestones.
  • Regularly follow up to track deliverables and updates.
  • Escalate delays or risks appropriately.
• Reporting & Data Management:
  • Collect and consolidate data, preparing weekly and monthly reports.
  • Maintain trackers and dashboards for project performance.
• Presentation & Documentation:
  • Develop high-quality PowerPoint presentations for management reviews.
  • Create clear summaries of project status.
  • Prepare meeting minutes and follow-up summaries.
• Process Support:
  • Assist in improving reporting and coordination workflows.
  • Ensure adherence to reporting timelines and formats.

• Bachelor’s degree in business administration, Finance, or related field.
• 2–5 years of experience in project coordination or similar roles.
• Strong proficiency in Microsoft Excel and PowerPoint.
• Knowledge of SAP and familiarity with reporting tools is a plus.

About the Role

Match is seeking a highly experienced and strategic Head of PMO to join our team in Jeddah, Makkah, Saudi Arabia. This pivotal role, reporting directly to the Chief Executive Officer, will be instrumental in driving the organization's strategic execution. You will be responsible for establishing and managing the Project Management Office (PMO) function from the ground up, enhancing governance structures, developing robust KPI frameworks, and ensuring the effective tracking of key business initiatives across all departments. This position requires a proactive leader with a proven ability to build and optimize processes, foster accountability, and provide critical insights to executive leadership. The Head of PMO will act as a trusted strategic partner to the CEO, ensuring alignment and successful delivery of organizational objectives.

Key Responsibilities

• Establish and manage the PMO function from its inception.
• Develop comprehensive project governance frameworks, including reporting cadences, escalation processes, and follow-up mechanisms.
• Track strategic projects, business priorities, risks, delays, and dependencies across all organizational departments.
• Design, launch, and continuously monitor Key Performance Indicator (KPI) frameworks across all business functions.
• Implement and manage work management platforms, such as ******* or similar tools, to streamline operations.
• Automate manual workflows to enhance visibility, accountability, and execution speed.
• Build executive dashboards and exception reports to provide clear insights to the CEO.
• Support governance and IPO-readiness requirements, including the development of Authorities of Delegation (DoA), Standard Operating Procedures (SOPs), segregation of duties, comprehensive documentation, and board reporting.
• Coordinate effectively with department heads to ensure the timely delivery of strategic initiatives.
• Prepare executive reports, meeting agendas, minutes of meetings, and action trackers.
• Maintain strict confidentiality and serve as a trusted strategic partner to the CEO.

Qualifications and Requirements

• Proven experience in building and managing a PMO function from scratch.
• Strong experience in KPI design and performance management.
• Hands-on experience with workflow automation and work management platforms, with a preference for ********
• Demonstrated experience in governance, SOPs, DoA, board reporting, or IPO-readiness.
• Previous exposure to CEO Office, Chief of Staff, Strategy, Transformation, or PMO leadership roles.
• Exceptional stakeholder management and executive communication skills.
• Fluency in both Arabic and English is essential.
• Must be based in or willing to relocate to Jeddah.
• Over 10 years of experience is required.

Required Skills

• Project Management Office (PMO)
• KPI Design and Performance Management
• Workflow Automation
• Work Management Platforms (*, ********
• Governance Frameworks
• Standard Operating Procedures (SOPs)
• Authorities of Delegation (DoA)
• Board Reporting
• IPO-Readiness
• Stakeholder Management
• Executive Communication

Preferred Background and Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Candidates with a background in Management Consulting, Transformation, PMO, Strategy, Retail, FMCG, Luxury, Consumer Goods, or mature operational groups are preferred. The role requires the ability to work effectively in a fast-paced environment and collaborate closely with executive leadership.

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

• Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
• Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
• Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
• Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
• Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
• Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

• Possess 2 to 5 years of relevant experience in branch supervision or area management.
• Demonstrate prior experience within the food and beverage or retail sectors.
• Exhibit strong leadership capabilities and excellent organizational skills.
• Hold a valid Saudi driving license and preferably own a car.
• Be able to travel within the Jeddah region as required by the role.
• Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

• Leadership and team motivation
• Branch supervision and area management
• Operational performance monitoring
• Sales target achievement
• Customer service quality assurance
• Organizational and planning abilities
• Effective communication
• Experience in the food & beverage sector
• Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

About the Role

Qureos is seeking a Head of Family Integration and Development to establish and lead a comprehensive learning and development ecosystem for family members. This role will oversee family development from early exposure through school years, university, early career progression, and into leadership and succession readiness. The objective is to ensure structured capability building, alignment with core values, and long-term leadership preparedness, leveraging internal expertise, sister companies, and external institutions to support the Group's continuity and strategic goals.

This position is instrumental in designing, leading, and institutionalizing a robust framework that fosters growth and integration across generations within the family business. The Head of Family Integration and Development will be responsible for creating a sustainable and impactful program that nurtures talent and ensures a strong leadership pipeline for the future.

Key Responsibilities

• Establish and lead the Family Learning, Integration & Development function from its inception, defining the overarching vision, governance framework, operating model, key performance indicators (KPIs), and budget.
• Design and implement a multi-stage development framework covering school-age exposure, university education, early career development, and leadership readiness.
• Leverage resources from sister companies, Group entities, and external institutions to enrich learning experiences, facilitate rotations, and provide diverse development opportunities.
• Ensure strong alignment between all family development initiatives and the core values, business strategy, and long-term succession plans of the organization.
• Oversee the execution of learning programs, assessments, rotational assignments, and personalized development journeys across all defined stages.
• Act as the primary coordination point for communication and collaboration between the Chairman, family members, HR departments, business leaders, and Group entities.
• Coordinate with sister companies and affiliated businesses to facilitate learning exposure, internships, and early-career opportunities for family members.
• Engage and build relationships with external academic institutions, leadership academies, and development partners to support program delivery.
• Communicate learning pathways, development expectations, and readiness milestones to all relevant stakeholders.
• Prepare reports, dashboards, and presentations detailing family development progress and the status of the leadership pipeline.
• Design early exposure programs for school-age family members, focusing on business awareness, values education, and foundational leadership principles.
• Introduce modern learning methodologies, including experiential learning, mentoring programs, cross-company rotations, and project-based assignments.
• Benchmark programs against leading family business institutions, global academies, and peer organizations.
• Continuously enhance learning frameworks by incorporating best practices from internal and external learning ecosystems.
• Promote and facilitate the use of digital learning platforms, assessments, and progress-tracking tools.

Qualifications and Requirements

• A Bachelor's Degree in Business Administration, Human Resources, Education, or a closely related field is required.
• A minimum of 15+ years of progressive experience in Learning & Development, Leadership Development, or Family Office Development is essential.
• Proven experience in designing and implementing development programs for school-age individuals, university students, early-career professionals, and high-potential talent.
• Demonstrated experience in collaborating with group companies, academic institutions, and external learning partners.
• Experience working closely with senior leadership and navigating complex stakeholder environments is critical.
• Knowledge of Learning & Development strategy and ecosystem design.
• Familiarity with youth, early-career, and leadership development frameworks.
• Understanding of family business governance and succession planning principles.
• Proficiency in partnership management with academic and institutional stakeholders.

Required Skills

• Strong learning strategy design and execution capabilities.
• Exceptional stakeholder and partnership management skills.
• Proficiency in coaching, mentoring, and advisory skills across multiple generations.
• A high level of discretion, emotional intelligence, and professionalism is paramount.
• Expertise in strategic planning, governance setup, and budget management.
• Excellent communication, facilitation, and presentation abilities.

Additional Information

This is a full-time position. Certifications in Executive Coaching, Leadership Development, or Talent Management are considered an advantage. Key business metrics for this role will include adherence to the learning and development budget, cost efficiency through partnerships, participation and completion rates, capability and readiness assessment outcomes, early-career performance and progression, leadership pipeline strength, effectiveness of partnerships, and family engagement and satisfaction levels. The role is based in Jeddah, Makkah, Saudi Arabia, and requires over 10 years of experience.

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is crucial for overseeing daily fleet operations, ensuring maximum vehicle availability, safety, compliance, and cost efficiency. The ideal candidate will possess a strong background in managing transportation fleets, vehicle maintenance, driver performance, and operational reporting within a dynamic logistics or supply chain environment. As a Fleet Supervisor, you will play a pivotal role in maintaining the smooth and effective functioning of our fleet, directly contributing to our operational success and service delivery standards.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Experience

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.

Required Skills and Knowledge

• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires the ability to work effectively within a dynamic operational setting.

About the Role

SOHO Group is seeking a Store Manager for its ALO store located in Jeddah, Makkah, Saudi Arabia. ALO is a lifestyle retailer focused on activewear and clean beauty. The Store Manager will be responsible for all aspects of store operations, fostering a productive work environment, and achieving sales and profitability targets. This role is key to upholding ALO's mission and values, driving operational excellence, maintaining merchandising standards, and developing the store team.

Key Responsibilities

• Develop and implement retail strategies to achieve business growth and targets.
• Maintain an understanding of the local market, clientele, and competitors to inform strategy.
• Monitor business trends impacting store success and adapt strategies accordingly.
• Utilize Key Performance Indicators (KPIs) to develop and support business-driving strategies.
• Lead the store team using company tools, incentives, and strategies to achieve sales goals.
• Ensure the team embodies ALO's mission and principles, communicating the brand's identity to customers.
• Foster growth, accountability, and inclusivity through development, performance management, training, and coaching.
• Conduct talent analysis and establish career progression plans to enhance talent retention.
• Establish internal and external talent pipelines through succession planning and recruitment.
• Oversee Sales & Service, Operations, and Visual Managers for effective strategy execution.
• Support the execution of operational and visual guidelines to maintain brand standards.
• Champion visual merchandising standards on the sales floor using business performance data.
• Support a safe work environment and ensure efficient store operations.
• Collaborate with cross-functional business partners to support organizational goals.
• Act as a brand ambassador, cultivating a store culture aligned with ALO's mission and values.
• Navigate the organization effectively, balancing business needs with brand culture.
• Create and implement effective store-wide communication strategies.

Qualifications and Requirements

• A minimum of 10 years of leadership experience in retail or a related industry.
• Proven ability to manage peak and seasonal business periods while maintaining service standards and commercial performance.
• Previous luxury retail experience is considered a strong asset.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Required Skills

• Proficiency in MS Office Suite, including Word, Excel, and Outlook.
• Exceptional interpersonal and communication skills, both verbal and written.
• Agility and the ability to manage multiple tasks effectively in a changing environment.
• Strong time management skills and personal accountability.
• Demonstrated professionalism, integrity, and respect in all interactions.
• Adaptability to the changing needs of the business and a positive approach to challenges.
• Proactiveness, initiative, and confidence in working towards boutique goals and objectives.
• A business owner mindset with an entrepreneurial spirit.
• An independent work ethic.

Work Environment and Details

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The work environment is described as young and dynamic, offering opportunities for professional growth. SOHO Group is committed to employee well-being and fosters a culture of loyalty and belonging.

About the Role

Stranger Soccer is seeking an entrepreneurial individual to serve as the License Owner/Operator for Jeddah, Makkah, Saudi Arabia. This role involves establishing and managing a local Stranger Soccer football experience platform, making casual football accessible through a mobile application. This is an opportunity to own and operate a venture with the support of a global brand, managing local operations, marketing, and team recruitment, while receiving guidance and resources from Stranger Soccer headquarters.

Key Responsibilities

The responsibilities for this role encompass the full scope of business ownership and operational management for Stranger Soccer in Jeddah. These include:

• Overseeing all operational aspects of the Stranger Soccer platform within Jeddah.
• Developing and executing local marketing strategies to drive user acquisition and engagement.
• Recruiting, training, and managing a local team to ensure high-quality game experiences.
• Managing the day-to-day business operations to ensure a seamless experience for players.
• Leveraging the Stranger Soccer technology platform to facilitate game bookings and player participation.
• Ensuring consistent, high-quality football experiences for all users.
• Acting as the primary point of contact and local representative for Stranger Soccer.
• Contributing to the growth and success of the Stranger Soccer brand in the Saudi Arabian market.

Qualifications and Requirements

Candidates should possess the following attributes and experience:

• A strong passion for football and a deep understanding of local football culture.
• Demonstrated leadership capabilities.
• Proven business experience, indicating a capacity for strategic planning and execution.
• An entrepreneurial mindset, with a drive to build and operate an independent venture.
• The ability to manage operations effectively.
• Proficiency in marketing strategies and implementation.
• Experience in team recruitment and management.
• A desire for ownership and a commitment to achieving tangible results.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy and Execution
• Team Recruitment and Development

About Stranger Soccer

Stranger Soccer is a global platform that has facilitated over 100,000 games in more than 10 cities worldwide. This role offers a business opportunity for individuals looking to make an impact in their local community and the football landscape. For more information and to express interest, please visit ******************* and click "Bring Stranger Soccer to Your City".

About the Role

Saudi Ground Services (SGS) is seeking a skilled Database Administrator to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for the management, maintenance, and optimization of SGS's database systems, ensuring their stability, security, availability, and high performance. The Database Administrator will support daily operations and strategic business initiatives by overseeing database administration, performance tuning, backup and recovery, and data integrity across MS SQL and Azure SQL environments. This role is integral to supporting reliable data management and ensuring efficient database operations, aligning with SGS's digital transformation objectives.

Key Responsibilities

• Manage, maintain, and optimize MS SQL and Azure SQL databases across development, testing, and production environments.
• Develop, review, and optimize stored procedures, functions, views, and triggers to enhance database performance and reliability.
• Monitor database performance and implement tuning strategies to ensure optimal efficiency and system availability.
• Perform regular database backups, conduct recovery testing, and develop disaster recovery plans to ensure business continuity.
• Implement and maintain robust database security measures, including user access controls and permissions, to safeguard sensitive business data.
• Troubleshoot and promptly resolve database issues, such as performance bottlenecks, deadlocks, and data inconsistencies.
• Support database migration, patching, upgrades, and version control activities.
• Collaborate effectively with application developers and business teams to address database-related requirements and support system enhancements.

Qualifications and Experience

The role requires a minimum of 5 years of experience in Database Administration. Candidates should possess strong experience with MS SQL Server and Azure SQL. A solid understanding of Stored Procedures is essential. Knowledge in API Integration is considered a plus.

Required Skills

• MS SQL
• Azure SQL
• Stored Procedures
• API Integration (preferred)

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience in database administration.

About the Role

Kuehne+Nagel, a global leader in logistics, is seeking a National Customs Manager to join its Freight Forwarding team in Jiddah, Makkah, Saudi Arabia. This role is responsible for developing and leading a competitive, reliable, and innovative standalone customs product within the country. The objective is to establish Kuehne+Nagel as a market-leading provider of highly digitized and compliant customs brokerage solutions in the region. This position involves creating a compelling value proposition for Kuehne+Nagel's customs offering, driving new business acquisition, and managing full Profit & Loss (P&L) ownership to ensure profitable growth.

This is an opportunity to shape and lead a high-impact product, driving growth and influencing strategy. The role offers significant exposure to senior leadership and cross-functional collaboration with international teams, focusing on digital transformation in customs.

Key Responsibilities

• Develop and implement a comprehensive business development strategy to grow standalone customs revenues and secure new business.
• Identify and pursue new business opportunities in collaboration with Sales teams and through independent initiatives.
• Analyze the customs brokerage market to define strategic approaches based on evolving customer needs, industry trends, and target segments.
• Drive the development, strategic positioning, and continuous improvement of the standalone customs product to ensure market competitiveness.
• Define and execute a go-to-market approach and value proposition for the customs offering.
• Enhance digital connectivity with customers, partners, and customs authorities through automation and integration solutions.
• Build and maintain long-term relationships with key clients, serving as the primary point of contact across relevant business lines.
• Contribute to national strategy formulation, governance, and decision-making processes, ensuring alignment with business objectives.

Qualifications and Requirements

• A degree in Logistics, Supply Chain, Business Administration, or a closely related field.
• More than 10 years of experience in customs brokerage, international trade, or the broader logistics industry.
• A proven track record in business development and managing complex customer relationships.
• A solid understanding of customs regulations, compliance requirements, and cross-border trade processes.
• A strong commercial mindset with demonstrated experience in driving revenue growth and managing P&L effectively.
• The ability to develop and execute strategic initiatives within a dynamic business environment.
• Exceptional stakeholder management and communication skills, with the ability to engage effectively at all levels.
• Fluent in English. Proficiency in Arabic is a strong advantage, and knowledge of additional languages is considered a plus.

Required Skills

• Business Development
• Customer Relationship Management
• Customs Regulations and Compliance
• Cross-border Processes
• Commercial Acumen
• Revenue Growth Strategies
• P&L Management
• Strategic Initiative Development and Execution
• Stakeholder Management
• Communication Skills
• Logistics and Supply Chain Management
• Business Administration
• Customs Brokerage Expertise
• International Trade Knowledge

Work Information

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of relevant experience.

About the Role

Converge is seeking a Demand Planning Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the operations of a large regional conglomerate. The primary focus of this role is to lead forecasting and demand planning activities across the entire business, ensuring accurate demand forecasts that align supply and commercial plans, and maintaining optimal inventory levels to support business operations effectively.

Key Responsibilities

• Develop and refine accurate demand forecasts for all business units.
• Align supply chain plans with commercial strategies and sales forecasts.
• Ensure optimal inventory levels are maintained to meet business demands without excess.
• Collaborate with sales, supply chain, and finance departments to improve forecast accuracy and drive operational efficiency.
• Analyze market trends and their potential impact on demand.
• Manage and optimize the use of demand planning systems and tools.
• Support and contribute to end-to-end supply chain planning processes.
• Manage stakeholder expectations and maintain effective communication channels across departments.

Qualifications and Requirements

• Proven experience in demand planning, forecasting, or supply chain planning roles.
• Strong background and practical experience in Sales & Operations Planning (S&OP) processes.
• Demonstrated expertise in inventory management principles and practices.
• Experience working effectively with cross-functional teams, including sales, supply chain, and finance.
• Strong analytical skills with a proven ability to interpret data and drive improvements in forecast accuracy.
• Experience with planning systems and tools is considered an advantage.
• Excellent stakeholder management capabilities.
• Strong communication skills, both written and verbal.
• Only Saudi nationals will be considered for this role, in line with Saudi government regulations.

Required Skills

• Demand Planning
• Forecasting
• Supply Chain Planning
• S&OP Processes
• Inventory Management
• Cross-functional Team Collaboration
• Analytical Skills
• Planning Systems and Tools
• Stakeholder Management
• Communication Skills

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience in demand planning or related fields. Collaboration with sales, supply chain, and finance teams is a key aspect of this role, necessitating strong cross-functional communication and teamwork.

About the Role

Alpha Leadership Co. is partnering with a leading Fast-Moving Consumer Goods (FMCG) organization to recruit a strategic and operational Vice President of Supply Chain. This executive leadership role, based in Jeddah, Makkah Province, Saudi Arabia, will be instrumental in driving and transforming end-to-end supply chain operations within a large-scale, fast-paced business environment. The successful candidate will oversee the entire spectrum of supply chain functions, ensuring operational excellence, cost optimization, and service efficiency across the organization.

Role Responsibilities

• Lead the development and execution of the comprehensive supply chain strategy, encompassing procurement, demand planning, warehousing, logistics, and distribution.
• Drive significant operational efficiencies, enhance service levels, and implement cost improvement initiatives across the entire supply chain network.
• Develop and implement scalable supply chain processes that are strategically aligned with the company's growth objectives.
• Oversee Sales and Operations Planning (S&OP), demand forecasting, inventory optimization strategies, and supplier performance management.
• Lead and manage large-scale logistics and distribution operations across multiple regions and locations.
• Build and nurture strategic relationships with key suppliers, distributors, and third-party logistics providers.
• Spearhead digital transformation, automation efforts, and enhancements to Enterprise Resource Planning (ERP) and other critical supply chain systems.
• Ensure strict compliance with all relevant regulatory, quality, and safety standards.
• Lead, mentor, and develop high-performing supply chain teams, fostering a culture of continuous improvement and professional growth.

Qualifications and Requirements

• Minimum of 15 years of leadership experience in supply chain management, with a significant focus within the FMCG sector.
• Proven track record of successfully managing large-scale supply chain operations in complex, high-volume environments.
• Strong expertise in all facets of the supply chain, including planning, procurement, logistics, warehousing, and distribution.
• Demonstrated success in leading supply chain transformation, process optimization, and achieving operational excellence.
• Experience in leading diverse, multi-functional, and multi-cultural teams.
• Possess strong business acumen and exceptional stakeholder management skills.
• Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related field is required; an MBA is preferred.

Core Competencies

• Supply Chain Management
• Procurement
• Demand Planning
• Logistics
• Warehousing
• Inventory Management
• Distribution
• Supply Chain Transformation
• Operational Excellence
• Cost Optimization
• Service Efficiency
• Sales and Operations Planning (S&OP)
• Demand Forecasting
• Supplier Performance Management
• Digital Transformation
• Automation
• Enterprise Resource Planning (ERP) Systems
• Regulatory Compliance
• Quality Standards
• Safety Standards
• Leadership
• Mentoring
• Team Development
• Stakeholder Management
• Business Acumen

Work Environment and Location

This is a full-time role requiring over 10 years of experience in supply chain management. Candidates should ideally have prior experience in large multinational or regional FMCG organizations, along with familiarity with ERP systems and advanced supply chain planning systems. The work location is Jeddah, Makkah Province, Saudi Arabia.

About the Role

Delta Hotels and Resorts is seeking a dedicated and experienced Chief Steward to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time management position is essential for overseeing the efficient daily operations of the kitchen services department. The Chief Steward will play a vital role in maintaining high standards of cleanliness, organization, and staff performance, directly contributing to guest satisfaction and operational excellence.

Key Responsibilities

• Manage the daily operations of kitchen services and supervise relevant staff.
• Oversee dishwashing operations, ensuring efficient cleaning and organization of all service ware.
• Direct and manage nightly cleaning activities to maintain a clean kitchen environment.
• Ensure the cleanliness and maintenance of the back dock area.
• Supervise banquet and catering arrangements to support event services.
• Oversee kitchen staff not directly involved in cooking, such as dishwashers and kitchen assistants.
• Continuously strive to improve guest and staff satisfaction while maintaining the operational budget.
• Order and manage necessary supplies, ensuring staff have the required equipment, tools, and uniforms.
• Schedule events, programs, and activities effectively.
• Monitor the flow of required materials and maintain current inventory levels.
• Conduct periodic inventories of china, glassware, and silverware.
• Control inventories of food, equipment, smallwares, and beverages, reporting any shortages.
• Inspect supplies, equipment, and work areas to ensure efficient service and adherence to standards.
• Investigate and follow up on staff incidents to ensure safety and compliance.
• Manage all kitchen equipment, china, glassware, and silverware, ensuring an adequate supply of clean items.
• Oversee staff adherence to loss prevention policies to prevent accidents and control costs.
• Enforce proper cleaning procedures for service ware, equipment, floors, and all dishwashing machines.
• Ensure all food storage and transportation equipment is in good working order.
• Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
• Communicate and update executive managers, peers, and subordinates with relevant information in a timely manner.
• Utilize interpersonal and communication skills to lead, influence, and encourage others.
• Advocate for sound financial and business decisions, demonstrating honesty and integrity.
• Lead by example, demonstrating appropriate behaviors and work ethics.
• Sufficiently understand employee positions to perform duties in their absence.
• Provide leadership, vision, and direction to align department goals with overall objectives.
• Ensure staff productivity levels are maintained.
• Achieve and exceed goals, including performance and budget objectives.
• Celebrate successes by publicly recognizing team members' contributions.
• Foster and build mutual trust, respect, and cooperation among team members.
• Clearly communicate performance expectations based on job descriptions.
• Establish collaborative and open relationships with employees.
• Participate in managing the department's controllable expenses to meet or exceed budget goals.
• Strive to improve service performance and solicit employee feedback.
• Understand the impact of department operations on the property's overall financial goals.
• Attend meetings and communicate with executives, peers, and subordinates to improve service quality.
• Manage daily operations to ensure quality, standards, and customer expectations are met.
• Emphasize guest satisfaction during department meetings and focus on continuous improvement.
• Provide guidance and direction to subordinates, including setting and monitoring performance standards.
• Participate in the recruitment, interviewing, selection, hiring, and promotion of employees.
• Train employees on safety procedures and the proper use of equipment and chemicals.
• Provide feedback to individuals based on observations of service behaviors.
• Review employee satisfaction results to identify and address concerns.
• Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).
• Apply property policies fairly and consistently.
• Participate in progressive disciplinary procedures for employees.

Qualifications and Requirements

• High school diploma or equivalent required.
• Minimum of 4 years of experience in purchasing, food and beverage, culinary, or a related professional field.
• Alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus two years of experience in purchasing, food and beverage, culinary, or a related professional field.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Purchasing and Supply Chain
• Kitchen Services Operations
• Staff Supervision and Leadership
• Dishwashing Operations Management
• Night Cleaning Procedures
• Back Dock Cleaning and Maintenance
• Banquet and Catering Arrangements
• Inventory Management and Control
• Loss Prevention Strategies
• Sanitation Standards and Compliance
• Food Handling Standards
• Effective Communication and Interpersonal Skills
• Financial Management and Budget Control
• Human Resources Management
• Providing Exceptional Customer Service

Job Details and Location

This is a full-time, management position. The work location is 3243 Al Salam Street, Jeddah, Makkah Al Mukarramah, Saudi Arabia, 23613. The job requires 2-5 years of experience. The region is located in Jeddah, Makkah Al Mukarramah.

Delta Hotels and Resorts is committed to being an equal opportunity employer, committed to diversity and inclusion. We value the unique backgrounds of our partners and foster an environment where everyone is welcome and has the opportunity to thrive. Delta Hotels by Marriott offers a seamless travel experience designed for the modern, frequent traveler, focusing on flawlessly meeting essential needs. We are rapidly expanding globally and invite individuals who enjoy purposeful service and attention to detail to explore opportunities with us.

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a dynamic Planning & Performance Manager. This role is critical in enabling Jeeny's business teams to optimize decision-making, strategic planning, and performance management across all operational markets. Reporting directly to the CFO, the Planning & Performance Manager will lead a team of two analysts to drive efficiency and strategic alignment within the organization. The position involves overseeing end-to-end performance tracking, financial planning, and strategic reporting to ensure ridehailing operations function at peak efficiency, aligned with business objectives, while also fostering team growth.

Key Responsibilities

• Lead the development and management of quarterly and monthly budgets, including topline and bottom-line financial targets.
• Establish clear quarterly and monthly Key Performance Indicator (KPI) targets for business operations.
• Identify and analyze performance gaps against targets, collaborating with business teams to implement gap closure initiatives.
• Establish and maintain regular communication between business teams and leadership to monitor progress, including weekly performance calls and month-end retrospective meetings.
• Partner with business teams to facilitate informed decision-making on strategic and operational matters.
• Develop and maintain visibility of L0, L1, and L2 KPIs at appropriate frequencies for all business teams.
• Proactively track L1 and L2 KPIs to identify opportunities for improving L0 KPIs and overall operational performance.
• Develop business and financial models in response to ad-hoc requests from cross-functional stakeholders.
• Lead, mentor, and develop a team of strategy, planning, and performance analysts, setting objectives, managing performance, and cultivating a collaborative team culture.
• Collaborate cross-functionally with various departments to enhance overall operational efficiency and effectiveness.

Qualifications and Requirements

• Bachelor of Science (BSc) or Bachelor of Arts (BA) degree in Business Administration, Marketing, Finance, Data Analytics, or a closely related field. A Master of Science (MSc), Master of Arts (MA), or Master of Business Administration (MBA) is considered a strong asset.
• A minimum of 4 years of compulsory experience in Business Finance, Strategy, or Planning roles.
• Demonstrated experience in team management is a mandatory requirement.
• Strong presentation skills, capable of conveying complex information clearly and effectively.
• Fluent in written and spoken English.

Required Skills

• Expert proficiency in Microsoft Excel and PowerPoint.
• Skilled in utilizing data visualization software to present insights effectively.
• Strong expertise in automation and the application of Artificial Intelligence (AI) in business processes.
• Excellent written and verbal communication skills.
• Analytical mind with a strong aptitude for problem-solving.
• Proven ability to lead quarterly and monthly budget development.
• Capability to create quarterly and monthly KPI targets.
• Proficiency in outlining performance gaps and developing bridging initiatives with business teams.
• Experience in establishing communication cadences between business teams and leadership.
• Adept at partnering with business teams to support key decision-making.
• Skilled in creating visibility for L0, L1, and L2 KPIs.
• Ability to proactively identify opportunities for L0 KPI improvement through L1 and L2 KPI tracking.
• Experience in developing business and financial models for ad-hoc requests.
• Proven leadership and development skills for strategy, planning, and performance analysts.
• Strong capability in working cross-functionally to improve operational efficiency and effectiveness.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Jeddah, Medina, Dammam, or Al Khobar, Saudi Arabia. Jeeny offers an environment that encourages ownership and the pursuit of excellent outcomes, with opportunities for collaboration, learning, and skill expansion. Comprehensive health benefits and insurance coverage are provided, alongside flexible working hours to support work-life balance.

• Monitor new shipments and manage shipment operations.
• Track and ensure timely arrival of goods.
• Coordinate with various teams and stakeholders for operational improvements.
• Document and track shipments, ensuring real-time updates to stakeholders.
• Engage with authorities to manage clearance issues and compliance.

• Minimum 2 years of experience in customs clearance or supply chain.
• Bachelor’s degree in Business or a related field.
• Excellent communication and stakeholder management skills.
• Proficiency in Excel; familiarity with SAP is a plus.

About the Role

******* is seeking a Head of Customer Experience to establish and lead the company's Customer Experience (CX) function. This foundational leadership role is responsible for the entire customer experience operation. The Head of CX will define service standards, build and manage the CX team, implement essential tools and workflows, and ensure both buyers and vendors receive a consistently high-quality service experience.

The ideal candidate will have a proven track record of successfully building CX functions, designing service frameworks, and leading teams in fast-paced, platform-driven environments. This role is crucial for shaping *******'s customer-centric approach.

Key Responsibilities

• Build and lead *******'s Customer Experience function end-to-end, including processes, policies, workflows, tools, and team structure.
• Define and enforce the overall CX vision, service standards, brand tone, and comprehensive service playbooks.
• Design and continuously improve customer journey maps for buyers and vendors across all touchpoints, from pre-purchase through post-purchase, including returns and complaint resolution.
• Set up and manage helpdesk, ticketing, and multichannel support tools for efficient customer interaction.
• Establish and manage the CX operations framework, including Service Level Agreements (SLAs), escalation matrices, quality assurance programs, knowledge base development, and performance reporting.
• Lead, coach, and scale the CX team, fostering a strong customer-first culture.
• Implement and optimize CX systems and platforms, such as Zendesk, Freshdesk, HubSpot Service Hub, or equivalent solutions.
• Own and track key CX performance metrics and insights, including Customer Satisfaction (CSAT), Net Promoter Score (NPS), Vendor Satisfaction (VSAT), response and resolution times, and ticket quality. Conduct root cause analysis and provide weekly performance reports.
• Drive continuous improvement initiatives to reduce customer friction, enhance operational efficiency, and elevate overall customer satisfaction.
• Collaborate cross-functionally with Product, Tech, Vendor Management, and Marketing teams to resolve complex issues and improve customer outcomes.
• Develop a comprehensive self-service FAQ and knowledge base to reduce repetitive customer queries.
• Support the development of AI-enabled and agentic CX experiences aligned with *******'s marketplace vision.

Qualifications and Requirements

• 7-10 years of experience in customer support operations, customer experience, CX transformation, or service excellence roles.
• Demonstrated experience in building or scaling CX functions, preferably within startups, e-commerce platforms, marketplaces, or fast-growing environments.
• Strong experience in designing customer journeys, SLAs, escalation frameworks, QA programs, and operational processes.
• Hands-on experience with CX/helpdesk platforms such as Zendesk, Freshdesk, or HubSpot Service Hub, or similar systems.
• A strong analytical mindset with proven experience using CSAT, NPS, ticket analytics, and operational KPIs to inform decisions and drive resolutions.
• Proven leadership experience in managing teams, developing talent, and driving accountability.
• Excellent communication and stakeholder management skills, with fluency in both Arabic and English (spoken and written).
• Experience working within startups, e-commerce, marketplaces, or digital consumer businesses is strongly preferred.
• Experience with AI-assisted customer operations, automation, or omnichannel CX environments is considered a plus.

Required Skills

• Customer Experience
• CX Transformation
• Service Excellence
• Customer Journeys
• SLAs (Service Level Agreements)
• Escalation Frameworks
• QA Programs (Quality Assurance)
• Operational Processes
• CX/Helpdesk Platforms (*, Zendesk, Freshdesk, HubSpot Service Hub)
• CSAT (Customer Satisfaction)
• NPS (Net Promoter Score)
• Ticket Analytics
• Operational KPIs (Key Performance Indicators)
• Leadership
• Talent Development
• Accountability
• Communication
• Stakeholder Management
• Startup Environments
• E-commerce
• Marketplaces
• Digital Consumer Businesses
• AI-assisted Customer Operations
• Automation
• Omnichannel CX

Work Environment and Location

This is a full-time position for the Head of Customer Experience at *******, located in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience.