Full-time Receptionist Jobs in Jeddah

• Submit periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handle all aspects of patient experience, including their treatment and overall stay at My Clinic’s facility.
• Collaborate with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
• Communicate with patients to determine their needs and identify a path toward treatment and progress.
• Empathize with patient concerns and help replace anxiety with peace of mind.
• Resolve patient complaints, working with relevant departments to address issues promptly.
• Correspond with care providers to familiarize them with individual patient needs and preferences.
• Implement patient-focused programs and supervise training programs for healthcare staff.
• Generate and deliver reports on patient progress and overall status.
• Perform other professional duties as assigned.

• Bachelor’s degree.
• Experience in customer service, contact center, call center, or customer care position.

• Excellent command of oral and written English and Arabic.
• Proficient with Microsoft Office Suite.
• Strong empathy and compassion for understanding and addressing emotional needs.
• Excellent verbal and written communication skills with patients and healthcare staff.
• Proficiency in conflict resolution and problem-solving skills.
• Exceptional customer service skills.

• Welcome and assist visitors in a professional and friendly manner
• Manage meeting room bookings and coordinate appointments
• Maintain a clean, organized, and presentable reception area
• Manage office activities to ensure smooth daily operations
• Oversee floor operations to maintain an efficient and well-organized workplace
• Provide administrative support such as filing and data entry

• High school diploma or equivalent (Bachelor’s degree is a plus)
• Previous experience in a similar role is preferred
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Good command of English (spoken and written)

• Customer Service Excellence
• Time Management
• Attention to Detail
• Problem Solving

• Collaborate with teams to achieve operational and development targets.
• Engage with peers and managers openly, welcoming feedback.
• Utilize resources efficiently to meet objectives within set time and budget constraints.
• Resolve operational issues and escalate complex problems as needed.
• Follow quality requirements and safety specifications.

• Proficiency in MS Office.
• Strong time management and organizational skills.
• Problem-solving abilities and attention to detail.
• Effective communication and teamwork capabilities.
• Initiative, creativity, and analytical thinking.

Receptionest with photo shooting skills and social media management skills

• Answer, record, and process all guest requests and questions through various communication channels.
• Operate the telephone switchboard and direct calls to appropriate extensions.
• Log guest requests and follow up to ensure successful resolution.
• Provide clear information about room features and property amenities.
• Assist guests with room service orders and internet access.
• Maintain a professional appearance and comply with company policies.

• Education: High school diploma or *** equivalent.
• No prior related work or supervisory experience required.
• License or certification is not needed.

• Greet and welcome visitors in a professional manner.
• Handle incoming calls and direct them to the relevant departments.
• Manage front desk operations and ensure smooth daily workflow.
• Follow up on daily appointments and remind departments of visitors.
• Enhance visitor experience by providing prompt support.

• Previous experience in a similar role.
• Professional appearance and attitude.
• Basic computer skills (MS Office).
• Good level of English.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently under pressure.

• Manage the front desk and handle all customer inquiries.
• Answer phone calls and direct them as necessary.
• Maintain a clean and welcoming reception area.

• High School Diploma or equivalent.
• Fresh graduates are welcome to apply.

• Reception and Visitor Management:
  • Welcoming visitors in a professional and friendly manner.
  • Recording visitor information and maintaining accurate logs.
  • Notifying relevant departments of guest arrivals.
  • Directing visitors to the appropriate department or meeting room.
  • Managing meeting room bookings and ensuring their readiness.
  • Handling incoming calls appropriately.
• Shipment and Courier Coordination:
  • Receiving and verifying incoming shipments and deliveries.
  • Logging package details and notifying relevant departments.
  • Coordinating outgoing shipments with courier services.
  • Maintaining accurate tracking records for incoming and outgoing shipments.
  • Ensuring proper documentation for receipts and deliveries.
• Document and Order Management:
  • Receiving and directing purchase orders and official correspondence.
  • Ensuring proper internal distribution of documents.
  • Following up on urgent or sensitive documents.
  • Coordinating with finance and supply chain for shipping documents as needed.
• Office Support:
  • Maintaining a professional reception area.
  • Tracking stationery and office supplies needs.
  • Assisting with archiving and organizing documents.
  • Helping prepare simple reports and data entry as necessary.

• Record and track shipments with 100% accuracy.
• Notify departments of deliveries in a timely manner.
• Avoid loss or misdirection of any documents or packages.

• Quickly transfer calls (within 3 rings).
• Accurate visitor information recording.
• Coordinate shipments and process documents promptly.

• Independence: Works under routine supervision adhering to clear procedures.
• Effect: Primarily interacts with employees and visitors on routine matters.
• Complexity: Handles routine administrative tasks according to specific guidelines.

• Basic understanding of office procedures and company policies.
• Clear and professional communication in daily interactions.
• High attention to detail in recording shipments and visitor information.
• Maintaining confidentiality of information.

• High school diploma or equivalent (administrative diploma preferred).
• 2-4 years’ experience in reception or administrative support.
• Basic knowledge of shipping procedures and logistics coordination.
• Proficiency in Microsoft Office and email applications.
• Good communication skills in Arabic and English.

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience, both concerning their treatment and their overall stay at My Clinic’s facility.
• Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
• Implementing changes to streamline processes and reduce potential points of frustration.
• Communicating with patients to determine their needs and identify a path toward treatment and progress.
• Empathizing with patient concerns on their path toward recovery.
• Resolving patient complaints and concerns, working with relevant departments to address issues promptly.
• Corresponding with care providers (Physicians, Nurses, etc.) to familiarize them with individual patient needs and preferences.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to enhance their interpersonal skills, communication, and patient engagement abilities.
• Generating and delivering reports on patient progress, setbacks, and overall status.
• Performing other professional duties as assigned.

• Education Degree: Bachelor’s degree.
• Years of Experience: Experience in customer service, contact center, call center or customer care position.

• Excellent Command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills to effectively interact with patients, their families, and healthcare staff.
• Strong empathy and compassion to understand and address the emotional needs of patients and their families.
• Proficiency in conflict resolution to address patient concerns and complaints.
• Excellent problem-solving skills and the ability to strategize and devise solutions.
• Exceptional customer service skills.

🔔 Job Opportunity – Receptionist (Saudi)

Specialized clinics in dermatology, cosmetology, and laser announce their need for a professional Saudi receptionist to join the team.

Job Duties:

• Receiving clients and visitors and welcoming them

• Organizing and coordinating appointments and reservations

• Answering phone calls and transferring them to the relevant departments

• Providing information and answering inquiries 

Requirements:

• The applicant must be Saudi national

• Excellent communication skills and good customer service

• Experience in dermatology, cosmetology, or a related field

• Proficiency in using computers and basic systems

• Neat and professional appearance

• High organizational skills and the ability to work under pressure

📍 Professional work environment 
📩 To apply, please send your CV via email
hr @ maha- dahlan .com

✨ We look forward to having you join our team