Ticket Seller Jobs in Jeddah

We are looking for a polite and distinguished employee for the position of (Cashier and Customer Service) to join our team at Al-Andalus Mall - Jeddah. You will be the first point of contact for children and their families, responsible for providing them with a wonderful first impression that reflects our level of service and entertainment.

Responsibilities:

Welcoming visitors with a warm greeting and a smile, and providing clear information about play packages and available offers.

Managing sales and ticket issuance through the cashier system accurately and quickly to ensure smooth entry for visitors.

Receiving payments (cash or cards) and ensuring their accuracy, and closing the cash register accurately at the end of the shift.

Responding to customer inquiries and solving simple problems flexibly, professionally, and positively.

Maintaining the organization and calm of the reception area to provide a comfortable experience for parents.

Requirements:

Excellent communication skills and a high ability to interact kindly with children and parents.

A professional appearance and a positive, cheerful spirit suitable for the entertainment work environment.

Good arithmetic skills and high attention to detail to prevent financial errors.

Commitment to punctuality and the ability to work on a shift system (morning/evening) and weekends.

Benefits and Working Hours:

A fun, lively, and energetic work environment.

Competitive salaries and bonuses determined based on efficiency.

Working hours: changing shift system (6 working days a week / one variable day off).

Work Location and Interviews:

Location: Jeddah - Al-Andalus Mall (first floor) - Kids Island branch.

Application: Through the Sabbar app or by visiting our branch, and candidates will be contacted to schedule personal interviews at the branch.

About the Role

Rotana Hotels is looking for guest-focused Reservations Agents to join their team in Jeddah and Makkah, Saudi Arabia. In this role, you will be responsible for delivering high levels of customer service and providing innovative solutions for guests. This full-time position requires maintaining effective communication for all reservations to ensure a seamless and efficient service delivery.

Key Tasks and Responsibilities

• Process and confirm guest room reservations received via phone, correspondence, or fax.
• Enter all reservation details into the computer system, recording all relevant information.
• Handle inquiries, complaints, and requests related to reservations.
• Stay up-to-date with all hotel offers and surrounding promotions.
• Follow established procedures to process all room reservations, rates, and confirmations, including hotel facility information.
• Demonstrate complete product knowledge and understanding of rate structures, applying yield management principles.
• Maintain an organized filing system for all correspondence and compile reports as required by the Reservations Manager or Supervisor.
• Promote and maintain good public relations to maximize business opportunities.
• Maintain accurate room status at all times.
• Ensure all incoming calls are answered according to Rotana standards.
• Enter information received via fax and continuously check incoming emails.
• Organize visa requests for hotel guests according to hotel policy.
• Promote services and facilities when the opportunity arises.

Qualifications and Requirements

• Diploma or degree in Hospitality.
• Previous experience in hotel reservations is required.
• Computer literacy is essential.
• Excellent communication skills, with proficiency in English, both written and spoken.
• Additional language skills are a plus.
• Customer-focused with a highly proactive personality.
• Polite, dynamic, and approachable personality.
• Ability to work effectively and professionally.
• Ability to build effective relationships with internal and external customers.
• Ability to work independently within an organized environment.

Core Competencies

• Customer Service
• Reservation Management
• Communication (Written and Verbal)
• Product Knowledge
• Yield Management
• Public Relations
• Teamwork
• Accountability
• Diversity Awareness
• Adaptability
• Customer Focus

Job Details

This is a full-time position requiring 0-1 year of experience. The employee will be based in Jeddah and Makkah, Saudi Arabia.

About the Role

Delta Hotels and Resorts is seeking a motivated and customer-focused Event Executive to join our team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is an excellent opportunity for individuals with 0-1 year of experience to begin their career in the hospitality and sales sector. The Event Executive will play a crucial role in supporting sales and marketing activities, ensuring smooth event operations, and contributing to a positive guest experience. The role is based in Jeddah and is not a remote position.

Key Responsibilities

• Regularly update the information board to inform employees of important events.
• Provide assistance and guidance to employees who may be struggling with their job duties, such as low package sales numbers.
• Assign lead calls or emails to Sales Executives based on a rotation system.
• Create spreadsheets to organize information related to Sales and Marketing activities, including mailing lists and tour details.
• Enter, retrieve, reconcile, and verify information within software systems used in the sales process.
• Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.
• Promote awareness of the brand image both internally and externally.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.
• Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities and services.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe work conditions to management.
• Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional, and protecting company assets.
• Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational quality.
• Read and visually verify information in a variety of formats.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Proficiency in sales techniques to maximize revenue and guest loyalty.
• Strong customer service skills to address guest needs and resolve issues.
• Effective communication skills, both verbal and written.
• Problem-solving abilities to handle guest requests and operational challenges.
• Teamwork skills to collaborate effectively with colleagues and management.

Work Environment and Schedule

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role is not remote. The position is within the Sales & Marketing job category.

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

The First Group Hospitality is seeking a Reservations Agent, specifically a Saudi National, to join their team in Jeddah, Makkah, Saudi Arabia. This role is essential for managing guest reservation inquiries, processing bookings, and delivering customer service to optimize room revenue and ensure guest satisfaction. As a primary point of contact for potential guests, the Reservations Agent will accurately record all reservations while promoting the resort's facilities, services, and special offers. The First Group Hospitality is a Dubai-headquartered hospitality management company with extensive experience in hotel operations, asset management, and F&B strategy, known for its tailored solutions to enhance efficiency and revenue.

This position is based in Jeddah, within the Silver Sands Beach community. The Reservations Agent will play a key role in upholding the service standards at this location.

Key Responsibilities

• Handle incoming reservation requests via phone, email, the resort's website, and online travel agents (OTAs).
• Process room reservations accurately and efficiently within the Property Management System (PMS).
• Provide guests with comprehensive information regarding room types, rates, packages, resort facilities, and local attractions.
• Upsell room categories, packages, dining experiences, and resort activities to maximize revenue.
• Monitor room availability and suggest suitable alternatives when requested accommodations are unavailable.
• Maintain precise guest profiles and reservation records.
• Process reservation modifications, cancellations, and special guest requests in accordance with resort policies.
• Collaborate with Front Office, Housekeeping, Sales, and other relevant departments to meet guest requirements.
• Respond promptly and professionally to all guest inquiries and address complaints.
• Ensure strict adherence to resort reservation procedures and rate policies.
• Assist in the preparation of reservation reports and occupancy forecasts.
• Stay updated on current promotions, seasonal packages, and resort offerings.

Qualifications and Requirements

• Previous experience in reservations, front office operations, customer service, or the hospitality industry is preferred.
• Familiarity with hotel reservation systems and Property Management Systems (PMS) such as Opera, Fidelio, or similar platforms is advantageous.
• Excellent verbal and written communication skills are essential.
• Strong customer service and sales skills are required.
• Ability to perform effectively under pressure and manage multiple tasks simultaneously.
• Good organizational skills and attention to detail are necessary.
• Proficiency in Microsoft Office applications is expected.
• Flexibility to work various shifts, including weekends and public holidays, is required.

Required Skills

• Reservations
• Front Office Operations
• Customer Service
• Hospitality Management
• Hotel Reservation Systems
• Property Management Systems (PMS)
• Opera
• Fidelio
• Verbal and Written Communication
• Sales Skills
• Organizational Skills
• Attention to Detail
• Microsoft Office Applications

Work Environment and Details

This full-time position is located in Jeddah, Makkah, Saudi Arabia. The role requires a Saudi National. Experience of 0-1 year in a relevant field is preferred.

About the Role

The Islamic Development Bank (IsDB) is seeking a Technical Support Officer to join the Staff Social Club (SSC) as part of a supplemental workforce on a third-party contract. This role is based at IsDB Headquarters in Jeddah, Saudi Arabia, and is integral to supporting the planning, coordination, and execution of SSC events and activities. The position aims to foster staff engagement, collaboration, and workplace well-being through various initiatives, thereby enhancing organizational culture and staff morale.

Key Responsibilities

• Plan, organize, and execute SSC events, activities, and engagement initiatives, including developing event concepts, schedules, implementation plans, and logistical arrangements.
• Coordinate event timelines and ensure the timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
• Manage the end-to-end event lifecycle, from conceptualization and logistics coordination to budgeting support, communication, and post-event evaluation.
• Coordinate with vendors, venues, suppliers, and service providers, monitoring performance for quality and cost-effectiveness.
• Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
• Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
• Gather staff feedback and participation insights to improve future events and initiatives.
• Coordinate with internal business units and supporting functions to facilitate successful event delivery.
• Engage with staff and stakeholders to identify engagement opportunities and event requirements.
• Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
• Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas aligned with staff interests and organizational culture.
• Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
• Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

• A Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field is required.
• Professional certification in Event Management or a related discipline is considered an added advantage.
• Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
• Fluency in English is mandatory.
• Proficiency in Arabic and French is preferred.

Required Skills

• Strong organizational and stakeholder management skills.
• Ability to manage multiple events and initiatives simultaneously.
• Creativity and attention to detail.
• Capacity to maintain high service quality and ensure staff satisfaction.
• Good communication and coordination skills.
• Ability to work collaboratively across different functions.
• Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a supplemental workforce position on a third-party contract, located at the IsDB Headquarters in Jeddah, Saudi Arabia. The role requires 0-1 year of experience. Candidates are required to submit a Resume/CV, a copy of their passport, and their academic certificate. The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process and declines all responsibility for fraudulent publications of job posts or job offers in its name.

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Role

Delta Hotels and Resorts is seeking an Events Booking Center Sales Executive for a full-time position in Jeddah. This role is suitable for individuals with 0-1 year of experience, offering an opportunity to develop within the hospitality sector.

Key Responsibilities

The Events Booking Center Sales Executive will be responsible for a range of duties focused on supporting sales operations and guest services. This includes maintaining information boards to keep employees informed of important events and providing assistance to colleagues facing challenges, such as low package sales numbers. The role involves assigning incoming leads, whether via calls or emails, to Sales Executives based on a rotation system. Additionally, the executive will create and manage spreadsheets to organize sales and marketing data, including mailing lists and tour information. A key aspect of the role is entering, retrieving, reconciling, and verifying information within the sales process software. The executive will also be required to resolve guest inquiries, requests, or issues by contacting the appropriate individuals or departments. Promoting the brand image both internally and externally is also a core responsibility. The role requires the use of sales techniques to maximize revenue while fostering guest loyalty to Marriott, including up-selling. Encouraging guests or callers to purchase or schedule preview packages or tours, and answering questions about property facilities and services, are also integral to the position.

Operational Support and Guest Relations

This position involves supporting management in various employee-related functions, such as assisting with hiring, training, scheduling, and performance evaluations. The executive will act as a role model and a point of contact for employee relations processes. Reporting any accidents, injuries, or unsafe working conditions to management is mandatory. Adherence to all company policies and procedures, maintaining a clean and professional appearance, and protecting company assets are essential. The role requires anticipating and addressing guest service needs, assisting individuals with disabilities, and expressing genuine appreciation to guests. Effective communication is key, involving speaking clearly and professionally, preparing and reviewing written documents accurately, and answering telephones with appropriate etiquette. Developing and maintaining positive working relationships with colleagues and stakeholders is also important. Ensuring adherence to quality expectations and standards, and identifying opportunities for organizational improvement, are part of the role's contribution to quality assurance. The executive will also be expected to read and visually verify information in various formats and perform other reasonable job duties as requested by supervisors.

Physical Requirements

The role may involve physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Experience

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to ensure a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Help organize showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and assist in complaint resolution.

• Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

About the Role

SDGs @ IsDB Group is seeking a Technical Support Officer to join their team in Jeddah, Makkah, Saudi Arabia. This role is crucial for supporting the planning, coordination, and execution of Staff Social Club (SSC) events and activities, ensuring effective management of technical, operational, and stakeholder engagement aspects. The position is a contract-based role within the Corporate Services Complex, Human Resources Management Department, under the IsDB Staff Social Club division.

The Technical Support Officer will play a key role in enhancing staff engagement, collaboration, and workplace well-being through well-organized and impactful events. This role contributes to a positive organizational culture and aims to improve staff morale through recreational, cultural, social, and wellness initiatives.

Key Responsibilities

• Plan, organize, and execute SSC events, activities, and engagement initiatives, developing event concepts, schedules, implementation plans, and logistical arrangements.
• Coordinate event timelines and ensure timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
• Manage the end-to-end event lifecycle, including conceptualization, logistics coordination, budgeting support, communication, and post-event evaluation.
• Coordinate with vendors, venues, suppliers, and service providers, monitoring performance to ensure quality and cost-effectiveness.
• Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
• Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
• Gather staff feedback and participation insights to improve future events and initiatives, promoting inclusive and engaging activities.
• Coordinate with internal business units and supporting functions to facilitate successful event delivery and engage with staff and stakeholders to identify engagement opportunities and event requirements.
• Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
• Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas and innovative activities.
• Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
• Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

• Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
• Professional certification in Event Management or a related discipline is an advantage.
• Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
• Proficiency in English is mandatory. Knowledge of Arabic and French is preferred.

Required Skills

• Strong organizational and stakeholder management skills.
• Ability to manage multiple events and initiatives simultaneously.
• Creativity and attention to detail.
• Ability to maintain high service quality and staff satisfaction.
• Good communication and coordination skills.
• Ability to work collaboratively across functions.
• Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a contract-based position for a Technical Support Officer - Staff Social Club, operating as supplemental workforce through a third-party contract. The role is located in Jeddah, Makkah, Saudi Arabia. The required experience is 0-1 years.

Application Information

To complete your application, please submit the following documents: Resume/CV, Copy of passport, and Academic certificate. The closing date for applications is 7-Jul-2026.

The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process. The IsDB also does not request information on applicants' bank accounts and declines all responsibility for fraudulent publications of job posts or job offers in its name.

About the Role

Shangri-La Jeddah, a new hotel located on the Jeddah Waterfront, is seeking a Service Associate - Reservation Agent. This role is integral to providing a high level of customer service, optimizing booking opportunities, and managing telephone sales and reservations for all Food and Beverage outlets. The position requires embodying the Shangri-La philosophy through service delivery, a positive attitude, and strong team spirit.

Role Context and Responsibilities

As a Reservation Agent, you will be a primary point of contact for guests, significantly influencing their experience. A key aspect of this role involves mastering the hotel's room product, including its layout, features, benefits, and amenities, to effectively match room types with guest requirements. Understanding the hotel's rate structure and public offers, and communicating their perceived value, is essential. You will also be knowledgeable about the hotel's facilities and services, actively promoting them to potential bookers and staying updated on any changes or new developments.

• Master the room product in terms of layout, physical attributes, benefits, and amenities, effectively differentiating room types to match specific guest needs.
• Be fully conversant with the hotel's rate structure, particularly public rate offers, and highlight the 'unique perceived value(s)' of an offer during the selling process.
• Be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers.
• Keep well-informed of changes or new developments in the hotel product.
• Reflect the Shangri-La philosophy by providing a high quality of service to customers, adopting a positive attitude, and maintaining the team spirit at the highest level.
• Handle incoming reservation requests and correspondence, confirming or regretting bookings based on the Availability, Rates & Inventory (ARI) strategy in place, ensuring prompt turn-around responses.
• Work collaboratively with other departments to ensure all customer needs are met.
• Undertake other duties and responsibilities as required by Management.

Qualifications and Requirements

• At least 1 year of working experience in a hotel environment.
• Ability to work long hours and in different shifts, demonstrating flexibility in covering shifts.
• Fluency in both English and Arabic, both written and spoken.
• Proficiency in Microsoft programs, including Excel and Word.
• A keen attention to detail.
• A passion for delivering great customer service.
• A professional telephone manner and excellent communication skills.
• Strong administration and organizational skills.
• Intermediate computer proficiency.
• A collegiate-level degree.
• Previous experience in a Reservations environment is considered a plus.
• A strong team player mentality.

Required Skills

• Customer Service
• Communication Skills (Arabic and English)
• Telephone Manner
• Computer Proficiency (Microsoft Excel, Microsoft Word)
• Attention to Detail
• Administration and Organizational Skills
• Team Player

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Group offers a workplace that supports professional growth with structured learning and development pathways. The company fosters inclusion, respect, and diversity, creating a secure environment. This is an equal opportunity employer.