Join Our Team as a Hotel ReceptionistWe are looking for a dedicated Hotel Receptionist to oversee and coordinate guest services at our hotel reception. Your primary responsibilities will include handling reservations, check-ins, and check-outs, ensuring our guests have an exceptional experience during their stay.
Key Responsibilities:- Maintain an up-to-date reservation list and provide necessary paperwork for records.
- Enhance customer service levels and ensure guest satisfaction by addressing complaints and disputes.
- Implement hotel policies and procedures consistently.
- Build and maintain strong business relationships with travel agencies and booking parties.
- Review hotel rates and organize invoices accordingly.
Qualifications:- Upper Secondary Education.
- Skills in Customer Service (Beginner).
- Language proficiency in English (Beginner).