Full-time Supply Manager Jobs in Jeddah

Integral Hotel Supplies

Join Integral Hotel Supplies as a Supply Chain Manager!
We are seeking a skilled and experienced individual to lead our logistics and supply chain operations in Jeddah, Saudi Arabia. As a critical leadership role, you will drive operational excellence and develop long-term strategies. Your objective will be to ensure the efficiency and resilience of our supply chain network.

Key Responsibilities:

Develop and implement logistics and supply chain strategies aligned with commercial goals.
Manage all logistics operations including warehousing, inventory management, transportation, and distribution.
Lead and mentor the logistics team, fostering a high-performance culture.
Oversee budgets and identify opportunities for profitability and efficiency.
Build and maintain relationships with suppliers and carriers.
Analyze performance metrics to identify bottlenecks and implement improvements.
Ensure compliance with local and international trade laws and safety standards.
Collaborate with senior management to ensure cohesive operational workflows.

Qualifications:

Proven success in a senior leadership role in logistics or supply chain management.
Bachelor's degree in Supply Chain Management, Business Administration, or Logistics.
Comprehensive knowledge of supply chain principles.
Strong financial acumen with experience in budgeting and cost control.
Exceptional leadership and communication skills.
Experience in the Saudi Arabian market is preferred.

2-5 years

Jeddah

12 days ago

Warehouse Manager

Hellmann Worldwide Logistics

Join Hellmann Worldwide Logistics as a Warehouse Manager!
Are you ready to shape the future with us? At Hellmann, our employees are at the center of everything we do. Being part of Hellmann means more than just joining a global company – it is an invitation to collaboratively shape the future of the logistics industry.

About the Role:
The Warehouse Manager will be an integral part of the HWL Saudi CLC team. You will support the GM-CLC in planning, developing, organizing, directing, managing, and evaluating the operations of our warehousing facility.

Key Responsibilities:

Oversee warehouse operations and ensure processes run smoothly.
Plan and implement warehousing strategies.
Manage the warehousing team effectively.

About You:

Proven management skills with a strong ability to motivate teams.
Excellent knowledge of warehousing processes and Warehouse Management Systems (WMS).
Strong capability in designing and calculating warehouse and supply chain processes.
Exceptional communication skills.

Benefits of Joining Us:

A strong team spirit and a fun working environment.
A safe, inclusive, and multicultural workplace.
Individual opportunities for growth and development.

Inclusion and social diversity are core values at Hellmann. Regardless of gender, age, disabilities, religion, ethnic origin, or sexual identity, we are excited to meet you!

2-5 years

Jeddah

26 days ago

Purchasing Manager

Saudia Dairy & Foodstuff Company (SADAFCO)

Join Our Team as a Purchasing Manager at SADAFCO!

Are you ready to lead strategic sourcing and procurement activities across multiple categories? As the Purchasing Manager for CAPEX & MRO, you will play a pivotal role in optimizing costs and enhancing supplier performance within Saudia Dairy & Foodstuff Company (SADAFCO). This exciting opportunity calls for a proactive leader who thrives in a collaborative environment.

Key Responsibilities:

Strategic Sourcing & Category Management: Analyze spending patterns and develop effective sourcing strategies for CAPEX and MRO.
Procurement Strategy Execution: Lead end-to-end sourcing activities and increase spend coverage through strategic agreements.
Contract & Compliance Management: Oversee contract drafting, negotiation, and ensure compliance with procurement policies.
Supplier Relationship & Risk Management: Monitor supplier performance and develop risk management strategies.
Operational Procurement & Stakeholder Management: Act as the main contact for procurement issues and manage processes from RFI to PO follow-up.

Qualifications & Experience:

Bachelor’s Degree in Engineering (Mechanical, Chemical, Petroleum, Industrial, or Production Engineering) is mandatory.
8-10 years of experience in procurement within FMCG, specifically in Capex & MRO.
Experience with SAP (S2P), Tableau & Power BI is mandatory.
Preferred certifications: MBA, APICS, CPIM, CPSM.

At SADAFCO, we are dedicated to operational excellence and continuous improvement. Join us and contribute to our innovative journey in the food and beverage industry!

2-5 years

Jeddah

5 days ago

Warehouse Manager

New

OCTA FOOD

4,500 - 6,000 / Month

Job Opportunity: Warehouse and Cleaning Supervisor (for Saudis only)

We seek to attract a distinguished national talent to join our team in the Operations and Logistics department. If you have the passion, accuracy, and ability to manage warehouses and ensure the highest standards of quality and cleanliness, this opportunity is for you!

Main Tasks and Responsibilities:

Warehouse Management: Organizing and storing food materials and supplies in accordance with food safety standards, and following up on receiving and delivery operations.
Inventory Monitoring: Periodic inventory of materials, monitoring expiration dates (FIFO), and ensuring no material waste.
Supervision of Cleanliness: Following up on the application of strict hygiene and cleanliness standards within the warehouse and facility premises, and supervising cleaning staff.
Documentation and Reports: Preparing periodic reports on inventory status, shortages, and the level of adherence to the daily and weekly cleaning schedule.

Required Conditions and Qualifications:

Nationality: Saudi nationality (essential condition).
Educational Qualification: Diploma or Bachelor's degree in Warehouse Management, Logistics, or any related field (preferably with a background in the food and restaurant sector).
Experience: At least two years of experience in warehouse management and supervision of cleanliness and occupational safety.
Skills:
- Good knowledge of Warehouse Management Systems (ERP) and Microsoft Office programs.
- Strong personality and the ability to lead and direct workers.
- Familiarity with municipal requirements and the Food and Drug Authority's regulations for food establishments.

Job Advantages:

A generous monthly salary to be determined after the personal interview.
Comprehensive medical insurance.
A motivating work environment and opportunities for career development.

2-5 years

Al Ajwad, Jeddah

4 days ago

Vice President Supply Chain - FMCG

Alpha Leadership Co.

About the Role

Alpha Leadership Co. is partnering with a leading Fast-Moving Consumer Goods (FMCG) organization to recruit a strategic and operational Vice President of Supply Chain. This executive leadership role, based in Jeddah, Makkah Province, Saudi Arabia, will be instrumental in driving and transforming end-to-end supply chain operations within a large-scale, fast-paced business environment. The successful candidate will oversee the entire spectrum of supply chain functions, ensuring operational excellence, cost optimization, and service efficiency across the organization.

Role Responsibilities

Lead the development and execution of the comprehensive supply chain strategy, encompassing procurement, demand planning, warehousing, logistics, and distribution.
Drive significant operational efficiencies, enhance service levels, and implement cost improvement initiatives across the entire supply chain network.
Develop and implement scalable supply chain processes that are strategically aligned with the company's growth objectives.
Oversee Sales and Operations Planning (S&OP), demand forecasting, inventory optimization strategies, and supplier performance management.
Lead and manage large-scale logistics and distribution operations across multiple regions and locations.
Build and nurture strategic relationships with key suppliers, distributors, and third-party logistics providers.
Spearhead digital transformation, automation efforts, and enhancements to Enterprise Resource Planning (ERP) and other critical supply chain systems.
Ensure strict compliance with all relevant regulatory, quality, and safety standards.
Lead, mentor, and develop high-performing supply chain teams, fostering a culture of continuous improvement and professional growth.

Qualifications and Requirements

Minimum of 15 years of leadership experience in supply chain management, with a significant focus within the FMCG sector.
Proven track record of successfully managing large-scale supply chain operations in complex, high-volume environments.
Strong expertise in all facets of the supply chain, including planning, procurement, logistics, warehousing, and distribution.
Demonstrated success in leading supply chain transformation, process optimization, and achieving operational excellence.
Experience in leading diverse, multi-functional, and multi-cultural teams.
Possess strong business acumen and exceptional stakeholder management skills.
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related field is required; an MBA is preferred.

Core Competencies

Supply Chain Management
Procurement
Demand Planning
Logistics
Warehousing
Inventory Management
Distribution
Supply Chain Transformation
Operational Excellence
Cost Optimization
Service Efficiency
Sales and Operations Planning (S&OP)
Demand Forecasting
Supplier Performance Management
Digital Transformation
Automation
Enterprise Resource Planning (ERP) Systems
Regulatory Compliance
Quality Standards
Safety Standards
Leadership
Mentoring
Team Development
Stakeholder Management
Business Acumen

Work Environment and Location

This is a full-time role requiring over 10 years of experience in supply chain management. Candidates should ideally have prior experience in large multinational or regional FMCG organizations, along with familiarity with ERP systems and advanced supply chain planning systems. The work location is Jeddah, Makkah Province, Saudi Arabia.

+10 years

Jeddah

about 13 hours ago

Operations Manager

Vault Logistics

Join Vault Logistics as a Feeder Operations Manager
As a key player in our logistics team, you will oversee all feeder network operations, ensuring efficient cargo movement between regional ports and mainline services. Your expertise will focus on optimizing vessel utilization, maintaining schedule reliability, controlling costs, and leading operational teams to ensure seamless logistics execution.

Key Responsibilities:

Feeder Network Strategy & Planning: Develop and manage feeder service networks aligned with mainline schedules. Optimize routing, frequency, and port coverage to maximize efficiency.
Vessel & Operations Management: Oversee feeder vessel schedules, port calls, and capacity planning, ensuring high vessel utilization and on-time performance.
Cargo Flow & Capacity Optimization: Manage container allocation between feeder and mainline vessels and ensure smooth transshipment operations.
Stakeholder & Partner Management: Lead communication with shipping lines, terminals, and feeder operators while negotiating service agreements.
Financial & Cost Control: Manage feeder operations budget and implement cost-saving initiatives.
Compliance & Regulatory Oversight: Ensure compliance with port regulations and customs requirements, overseeing documentation accuracy.
Team Leadership: Lead and develop the feeder operations team, setting performance objectives and ensuring accountability.

Skills Required:

Financial acumen and cost control expertise.
Excellent stakeholder management and negotiation skills.
Strong familiarity with operations at Jeddah Islamic Port.
Understanding of import/export and transshipment procedures in KSA.

Qualifications:

Bachelor’s degree in Logistics, Supply Chain, Maritime Studies, or related field.
5–10 years in shipping, feeder operations, or port logistics, with at least 3 years in a managerial role.
Strong knowledge of container shipping and port operations.

Work Environment: Office-based with regular coordination with ports and shipping partners. Extended hours may be required aligned with vessel schedules.

2-5 years

Jeddah

12 days ago

Logistics Services Manager

Motor Gulf for Trade

3,000 / Month

A recruiting operations and follow-up employee is required to work in Jeddah.

We are looking for an employee with experience in managing and operating delivery app representatives such as:
HungerStation – Kita – Ninja

Job Responsibilities:

Monitoring the dashboard and managing the performance of the representatives
Attracting and registering new representatives
Monitoring daily attendance and commitment
Increasing the productivity of representatives and achieving targets
Solving operational problems and coordinating with support
Preparing performance reports and daily follow-ups

Requirements:

Previous experience in operating or managing delivery representatives
Excellent communication and follow-up skills
Ability to work under pressure
Proficiency in using computers and operational systems
Seriousness and discipline in work

Job Details:

Work Location: Jeddah
Working Hours: 12 hours
Salary: 3000 SAR
Performance bonus based on productivity and target achievement

For interested candidates, please send your CV through the platform.

2-5 years

Al Faisaliyah, Jeddah

19 days ago

Operations Manager - (Flexo Narrow-Web Printing)

Anix Global

About the Role

Anix Global is seeking an experienced Operations Manager to lead its flexo narrow-web printing operations in Jeddah, Saudi Arabia. This role requires a hands-on professional with a strong background in strategic decision-making, production leadership, and customer-facing commercial support. The Operations Manager will be responsible for driving operational excellence, ensuring high-quality output, and fostering client relationships within the printing and packaging industry. This position demands a leader capable of managing all facets of plant operations, from production performance and process improvement to customer technical support and techno-commercial discussions, contributing to the company's growth in the Saudi Arabian market.

Key Responsibilities

Lead and oversee all daily operations and production activities specifically related to flexo narrow-web printing.
Ensure the consistent achievement of production targets, stringent quality standards, timely delivery schedules, and overall cost efficiency.
Drive continuous improvement initiatives across manufacturing processes, focusing on enhancing machine utilization, minimizing waste, and boosting productivity.
Monitor and optimize overall plant performance, including effective manpower planning, proactive maintenance coordination, and efficient workflow management.
Support senior management in strategic and operational decision-making by providing insights derived from production, commercial, and customer requirements.
Provide comprehensive techno-commercial support to customers, understanding their printing needs, recommending optimal solutions, and addressing technical concerns.
Collaborate closely with sales and customer-facing teams to assist in commercial negotiations, detailed product discussions, and solution-based selling.
Manage customer interactions concerning product performance, print quality issues, troubleshooting, and process optimization to ensure client satisfaction.
Coordinate effectively with various internal departments, including production, quality assurance, sales, supply chain, and maintenance, to ensure seamless business operations.
Maintain strict compliance with all safety, quality, and regulatory standards applicable within Saudi Arabia.
Prepare and present detailed operational reports, performance reviews, and actionable improvement plans to senior management.
Build and mentor operational teams, fostering a high-performance and customer-focused culture within the department.

Qualifications and Requirements

Bachelor's degree in Printing Technology, Engineering, Operations Management, or a closely related field.
A minimum of 10-12 years of progressive experience within the printing and packaging industry, with specialized expertise in flexo narrow-web printing.
Proven track record in an operations, production, or plant management role, demonstrating leadership and accountability.
A robust understanding of printing processes, including substrates, inks, adhesives, critical quality parameters, and effective production troubleshooting techniques.
Demonstrated experience in making significant decision-making responsibilities at either an operational or business level.
The ability to effectively manage day-to-day production operations and engage in customer techno-commercial interactions.
Strong commercial awareness, with the capability to actively support customer discussions, coordinate pricing-related matters, and engage in solution-based approaches.

Required Skills

Expertise in Operations Management and Flexo Narrow-Web Printing.
Proficiency in Production Planning and Control, Techno-Commercial Support, and Customer Relationship Management.
Strong capabilities in Strategic Decision-Making, Process Improvement, and Team Leadership.
Solid understanding of Quality and Compliance Management principles.
Knowledge of Printing Technology, Engineering, and Operations Management principles.
Skills in Production Leadership and Customer-Facing Commercial Support.
Experience in Plant Operations Management, Production Performance Management, and Process Improvement.
Ability to provide Customer Technical Support and lead Techno-Commercial Discussions.
Deep knowledge of Printing Processes, Substrates, Inks, Adhesives, Quality Parameters, and Production Troubleshooting.
Aptitude for Decision-Making, Commercial Awareness, and Pricing Coordination.
Skills in Solution-Based Engagement, optimizing Manufacturing Processes, Machine Utilisation, Waste Reduction, and Productivity Improvement.
Proficiency in Manpower Planning, Maintenance Coordination, and Workflow Efficiency.
Competence in Strategic and Operational Decision-Making, understanding Commercial and Customer Requirements.
Ability to understand Customer Needs, recommend Solutions, and resolve Technical Concerns.
Skills in Sales Coordination, Product Discussions, and Solution Selling.
Experience in handling Product Performance, Print Quality Troubleshooting, and Process Optimization.
Proficiency in Internal Team Coordination, Quality Assurance, Supply Chain Coordination, Safety Compliance, and Regulatory Standards Compliance.
Ability to prepare Operational Reports, conduct Performance Reviews, and develop Improvement Plans.
Skills in Team Mentoring, building High-Performance Cultures, and fostering Customer-Focused Cultures.
Hands-on knowledge of Flexo Narrow-Web Equipment and Production Environments.
Confidence in Customer Dealing, providing Technical Clarifications, and contributing to Business Growth.
Capability for Ownership Taking, Sound Decision Making, and Cross-functional Coordination.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in the field.

+10 years

Jeddah

2 days ago

Branch Manager (Retail Store)

Longbreath

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Branch Operations Manager Required

For a store specializing in marine activities and fishing equipment – Jeddah 📍

We are looking for a leadership-oriented and practical person to be responsible for managing and operating the main branch, serve as an excellent face of the store with refined dealings and a smile with customers, and be capable of organizing the team and raising the level of operations and sales.

Job Responsibilities:

Daily management and operation of the branch.
Monitoring employees and organizing the workflow within the branch.
Resolving customer issues and dealing with them professionally.
Monitoring discipline and service quality.
Managing a multinational team and dealing firmly and respectfully.
Monitoring wholesale sales and commercial customers.
Supervising the cash register and closing daily accounts.
Coordinating with warehouses and following up on shortages and orders.
Submitting performance and sales reports to management.

Conditions:

A leadership personality with a strong presence.
Cheerful, polite, and good at dealing with customers.
Able to handle work pressure and manage the team.
Previous experience in branch management or operations.
Excellent communication and follow-up skills.
Proficient in Microsoft Office programs, especially Excel.
2-5 years
Al Murjan, Jeddah

27 days ago

Assistant Branch Manger

Match | ماتش

Join Our Team as a CEO Office Manager!

At Match | ماتش, a leading Saudi company in the personal care product manufacturing industry, we are seeking a highly organized and strategic CEO Office Manager. This role is crucial in supporting our CEO and leadership team across various functions, including Administration, Operations, Marketing, and HR.

Key Responsibilities:

Manage strategic projects and coordinate executive activities.
Improve business processes to enhance overall efficiency.
Oversee day-to-day operations to ensure smooth business execution.
Facilitate communication between departments to support business growth.

Requirements:

Bachelor’s degree in Business Administration or a related field.
Minimum 5 years of relevant experience.
Strong background in Operations, HR, and Marketing.
Excellent leadership, communication, and organizational skills.
Fluent in both Arabic and English.

Join us and contribute to our vision of excellence in the world of fragrances. We look forward to your application!

2-5 years

Jeddah

5 days ago

Branch Manager

Delicious Taste Fast Food Company

4,500 - 6,500 / Month

The area manager of a shawarma and charcoal burger restaurant has 12 branches. Please send the CV.

5-10 years

Al Ajaweed, Jeddah

25 days ago

Operations Manager

Join Our Team as an Operations Manager!
We are seeking a highly skilled and experienced Operations Manager to oversee and enhance our operational processes in Jeddah, Saudi Arabia. In this pivotal role, you will supervise and manage all operational and technical staff, ensuring smooth and efficient day-to-day operations while adhering to company standards.

Key Responsibilities:

Supervise and manage all operational and technical staff.
Monitor attendance, performance, and task allocation.
Ensure smooth and efficient day-to-day operations.
Coordinate with internal departments to achieve operational objectives.
Prepare operational reports and manage operational risks.
Resolve operational and technical issues in a timely manner.
Ensure compliance with quality, safety, and company standards.
Monitor, analyze, and improve operational KPIs to drive performance and efficiency.
Maintain continuous operational readiness and ensure services are running effectively 24/7.

Requirements:

Bachelor's Degree in Engineering.
5–7 years of experience in Operations or Site Management.
Minimum 3 years of supervisory experience.
Proficiency in MS Office, ERP Systems, and Primavera.
Knowledge of ISO standards and KPI management.
Excellent Arabic and English communication skills.
Preferred experience in Security Systems and ELV Systems (CCTV, Access Control, Fire Alarm, etc.).
Ability to manage operations in a 24/7 environment.

2-5 years

Jeddah

4 days ago

Assistant Branch Manger

Ziyafet Restaurant

7,000 - 9,000 / Month

📢 We announce the opening of recruitment: Assistant Restaurant Manager

We are looking for a dynamic and professional leader to join our team as an Assistant Restaurant Manager, to contribute to providing an exceptional hospitality experience and managing daily operations with high efficiency.

📌 Main Responsibilities:

• Daily supervision of the workflow in the dining room and kitchen to ensure service quality.

• Preparing staff work schedules, distributing tasks, and training new team members.

• Monitoring inventory, ordering shortages, and controlling operating costs.

• Dealing with customer complaints and solving immediate problems flexibly and professionally.

• Supervising daily closing operations and matching sales reports (POS).

🎯 Conditions and Qualifications:

• Minimum of two years of supervisory experience in the restaurant and hospitality sector.

• Excellent leadership and communication skills and ability to work under pressure.

• Proficiency in operating POS systems and basic computer programs.

• Total flexibility in working shifts and weekends.

💼 Benefits:

• A motivating salary determined by experience.

• A professional work environment and opportunities for career advancement.

• Medical insurance and allowances.

2-5 years

Ash Shati, Jeddah

18 days ago

Operations Supervisor

Amazon

About the Role

Amazon is seeking a motivated and detail-oriented Operations Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role is crucial for ensuring the smooth and efficient operation of warehouse activities. The Operations Supervisor will be responsible for leading and motivating a team to achieve productivity targets and uphold company standards, working collaboratively with the Shift Manager to identify and resolve operational challenges. This position requires an individual who can effectively manage team performance, track attendance and workflow, and contribute to a positive and productive work environment. The ideal candidate will be proactive in identifying areas for improvement and ensuring adherence to safety protocols.

Key Responsibilities

Support the daily management of departmental duties and operations.
Assign tasks to associates to ensure workflow efficiency and achievement of daily production Key Performance Indicators (KPIs) and goals.
Conduct daily standup briefs to communicate objectives and updates to the team.
Deliver constructive feedback to associates to foster development and performance improvement.
Perform floor audits and vehicle inspections to ensure compliance and operational readiness.
Assist in the training and up-skilling of new associates to enhance team capabilities.
Support the tracking, trending, and reporting of departmental metrics related to associate performance.
Analyze and understand the underlying reasons for success or failure in meeting departmental delivery and Fulfillment Center (FC) KPIs and goals.
Manage and maintain accurate records of hours worked and schedules for the team.
Review and update Standard Operating Procedure (SOP) documents as required to ensure current best practices.
Improve the flow of product through the station to optimize efficiency.
Identify and address safety hazards within the operational area and actively participate in safety initiatives.
Maintain a full understanding of the workflow, daily production goals, and the number of associates present each day.

Qualifications and Requirements

High school diploma or equivalent is required.
Must be able to work a flexible schedule, including weekends, nights, and/or holidays, as operational needs dictate.
Commitment to working 40 hours per week, with the understanding that overtime may be required.
Ability to lift up to 49 pounds.
Must be able to stand and walk for extended periods during shifts lasting up to 12 hours.
Must be able to frequently push, pull, squat, bend, and reach as part of job duties.

Required Skills

Proficiency in Microsoft Office products and applications.
Strong team motivation and leadership capabilities.
Experience with productivity tracking and workflow management.
Ability to identify and rectify operational issues effectively.
Skilled in KPI management and performance monitoring.
Experience in training and developing team members.
Proficiency in metric reporting and data analysis.
Competence in scheduling and workforce planning.
Familiarity with SOP management and continuous improvement.
Aptitude for safety hazard identification and participation in safety initiatives.

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role operates within the warehouse environment. Amazon is committed to fostering an inclusive culture that empowers employees to deliver exceptional results. For individuals with disabilities requiring workplace accommodations during the application or hiring process, please visit https://********************************************** for more information. If your country/region is not listed, please contact your Recruiting Partner.

0-1 years

Jeddah

about 23 hours ago

Operations Supervisor

Amazon

Join Amazon as an Operations Supervisor
As an Operations Supervisor at Amazon, you will play a vital role in managing a team to ensure productivity and meet company goals. This position, located in Jiddah, Makkah, requires strong leadership and accountability.

Key Responsibilities:

Manage daily operations and ensure efficient workflow in the department.
Assign tasks to team members to support productivity goals.
Conduct feedback sessions and audits to maintain quality standards.
Train and develop new associates to enhance their skills.
Track departmental metrics and analyze performance trends.
Ensure safety protocols are strictly followed within the workplace.

Basic Qualifications:

Minimum of 1 year experience with Microsoft Office.
High school diploma or equivalent.
Ability to work flexible shifts including weekends and holidays.
Must be able to lift up to 49 pounds and stand/walk for long periods.

Preferred Qualifications:

Bachelor's degree in Engineering or a related field.

This role is key to creating an efficient operations environment that meets Amazon's high standards for productivity and safety.

2-5 years

Jeddah

22 days ago

eCommerce Manager

New

Rasid Information Technology Company

4,000 / Month

E-commerce store manager required

Follow up on orders, upload products, and follow up on electronic marketing

5-10 years

Al Wahah, Jeddah

4 days ago

Manager, IT Production

The Saudi National Bank - SNB

About the Role

The Saudi National Bank (SNB) is seeking a Manager, IT Production to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is essential for ensuring the continuous availability and optimal performance of the bank's IT applications and infrastructure. The role focuses on minimizing unplanned system failures, managing system installations, configurations, and upgrades to enhance business productivity, and overseeing key areas including Database Management, IT Operations (Network), and IT Operations (Datacenters). This position plays a vital role in managing IT production environments, ensuring seamless business operations, and supporting strategic IT initiatives. The ideal candidate will possess a strong understanding of banking IT production and operations, with a proven ability to translate business needs into effective IT solutions.

Key Responsibilities

Manage projects involving new technologies across system infrastructure, applications, and databases to ensure timely and smooth implementation.
Supervise the administration of systems, including system infrastructure, applications, and databases, to guarantee service availability for business owners and customers.
Plan, design, and implement disaster recovery procedures for installed systems and services, ensuring the backup of critical systems and data.
Lead and manage the team in troubleshooting and recovering transactions and services impacted by incidents.
Oversee all projects and initiatives, such as new implementations, redesigns, or upgrades, to address the scalability and stability of the network infrastructure (voice, digital, and security), ensuring timely project delivery.
Supervise the installation, maintenance, and optimization of network infrastructure, including hardware, software, and communication links, to support business operations and customer needs.
Oversee the configuration and setup of security infrastructure, including security appliances and software, to ensure secure access to vital business applications and information.
Conduct periodic security reviews of all system and application access.
Plan, design, and implement service and infrastructure monitoring and automation to ensure proactive incident resolution and enhance productivity.
Plan and manage the implementation of system performance and capacity management monitoring to ensure the stability of systems and services.
Provide periodic system status reports to senior management, detailing the availability of system services.
Manage the delivery of production tasks, such as running batches and operational jobs, to ensure timely posting of transactions and availability of reports as required by the business and customers.
Ensure timely response to all alerts, resolving or escalating issues as appropriate, while collaborating closely with business stakeholders to assure continued quality of service.
Adhere to the Bank’s AML/CTF policy, guidelines, and all SAMA regulations relating to account opening, KYC, and Customer Due Diligence.

Qualifications and Requirements

Must be a Saudi national.
Possess a Bachelor's degree in Computer Science, IT, or a related field, or an acceptable educational level complemented by strong banking experience.
Have 5-8 years of relevant experience in IT Systems or related IT functions, including at least 3 years in positions with progressively increasing managerial responsibilities within a financial institution.
Demonstrate knowledge of banking IT production.
Exhibit knowledge of banking operations and requirements.
Possess experience in translating business needs into IT systems and operations.

Required Skills

Database Management
IT Operations - Network
IT Operations - Datacenters
System Infrastructure management
Application management
Database administration
Disaster Recovery planning and implementation
Backup strategies and execution
Troubleshooting and incident resolution
Network Infrastructure design, implementation, and maintenance
Security Infrastructure configuration and management
System Performance Monitoring
Capacity Management
Knowledge of AML/CTF Policy
Understanding of KYC procedures
Proficiency in Customer Due Diligence

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience, with specific emphasis on IT production and operations within a financial institution, including managerial responsibilities.

5-10 years

Jeddah

about 23 hours ago

Boutique Manager

Longines Watch Co. Francillon Ltd.