Customer services specialist Jobs for Female in Makkah

Join our team as a Customer Service Specialist!
We at Al-Samaria Medical Company are looking for a Customer Service Specialist to join our team and ensure the quality of services provided to customers. This role requires advanced skills in customer service, data analysis, and reporting.
Responsibilities:

• Setting and defining performance and quality indicators in customer service.
• Participating in developing and updating customer service procedures and manuals.
• Developing programs to enhance the quality and professionalism of customer service systems.
• Conducting necessary studies and analyses to improve performance.
• Preparing specialized documents and reports.

Required Qualifications:

• Bachelor's degree in a relevant field.
• One year of practical experience.

Skills:

• Advanced skills in customer service.
• Ability to prepare reports and monitor performance.
• Fluency in both Arabic and English.

We value diversity and inclusion in the workplace.