Jobs in Makkah

• Develop and implement a comprehensive annual cluster marketing plan that includes eCommerce and brand marketing.
• Drive the creation of successful B2B and B2C strategies tailored to each hotel.
• Measure the success of marketing activities, promotions, and campaigns, producing regular performance reports.
• Manage the roll-out of marketing initiatives to boost revenue, collaborating with various regional teams.
• Oversee promotional activities across all channels, ensuring adherence to brand standards.
• Enhance social media strategy and manage cluster CRM initiatives.

• College degree in Marketing or Hotel Management.
• Experience in a marketing position within the hospitality sector.
• Proven leadership skills and ability to manage a team effectively.
• Strong understanding of marketing strategies and budget management.
• Excellent communication skills in English and proficiency in Microsoft Office.

• Manage kitchen operations, quality, and administration.
• Oversee food provision to outlets and ensure compliance with regulations.
• Assist in guest queries to achieve positive outcomes.
• Guarantee high-quality food production across all outlets.
• Support menu creation incorporating guest feedback.
• Manage kitchen staff, ensuring an organized and motivated team.
• Control costs without compromising quality and improve profit margins.
• Maintain good working relationships across departments and ensure compliance with health and safety legislation.
• Report maintenance and hygiene issues promptly.

• Relevant qualifications and kitchen experience.
• Excellent planning, organizing, and supervisory skills.
• Strong communication skills and the ability to work under pressure.
• Creativity in food production.
• Proficiency with Microsoft Office programs.

• Provide exceptional customer service by greeting guests warmly and catering to their preferences.
• Recommend menu items based on customer needs and upsell when appropriate.
• Handle guest complaints or concerns professionally and promptly.
• Prepare and serve coffee, espresso drinks, teas, and other beverages per established recipes and quality standards.
• Maintain a clean and organized workstation, following health and safety regulations.
• Monitor inventory levels of supplies and communicate replenishment needs.
• Accurately handle transactions, ensuring proper billing, receipt issuance, and balancing cash register at shift end.

• Perform all necessary tasks to service food and beverage according to the hotel's performance standards.
• Greet, seat customers, and provide them with professional and personalized service.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests.
• Monitor the quality of food & beverage served consistently.
• Practice good customer relations and attend to customer complaints satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and service equipment.
• Responsible for service preparations before, during, and after the service.
• Ensure minimum wastage and actively use up-selling techniques.

• Adaptability
• Customer Focus
• Teamwork
• Attention to Detail

• Processing and confirming guestroom reservations via phone, letter, or fax.
• Inputting all reservations into the system while maintaining accurate records.
• Handling inquiries, complaints, and requests related to reservations.
• Staying updated with hotel promotions and procedures.
• Demonstrating thorough product knowledge and understanding of rate structures.
• Maintaining organizational systems for correspondence and reports for the Reservations Manager.
• Promoting effective public relations to maximize business potential.
• Ensuring accuracy of room status and responding to incoming communication according to Rotana standards.
• Coordinating visa requests for hotel guests and identifying upselling opportunities.

• A diploma or degree in hospitality.
• Previous experience in hotel reservations.
• Proficiency in computer usage and excellent communication skills.
• Fluency in English, with additional language skills considered a plus.

• Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
• Answer incoming calls and respond to emails promptly and professionally.
• Provide customers with information on pricing, availability, and other details as needed.
• Make changes to existing reservations and handle cancellations when necessary.
• Ensure accurate and timely processing of reservations in the system.
• Handle any customer complaints or issues related to bookings professionally.
• Collaborate with team members to ensure smooth operations and customer satisfaction.

• High school diploma or equivalent; relevant certification or training is a plus.
• Proven experience in a customer service role, preferably in the travel industry.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask effectively.
• Familiarity with reservation systems and booking platforms is preferred.
• Ability to remain calm and courteous under pressure.
• Willingness to work in shifts, including evenings, weekends, and holidays.

• Supervise the team of Housekeeping Attendants towards achieving operational objectives.
• Prepare job assignments and issue keys and supplies to Housekeeping Attendants.
• Monitor VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate actions.
• Attend daily meetings and receive special instructions.
• Receive check-outs before reporting them as vacant.
• Handle special requests from guests and ensure they are executed.
• Inspect cleaned areas using a checklist to ensure standards are met.
• Fill out reports and manage found articles.
• Supervise cleaning of guest rooms, corridors, and stairwells.
• Train and assist Housekeeping Attendants while providing feedback to superiors.
• Assist with inventory and ensure proper handling and maintenance of housekeeping equipment.

• Understanding of hotel operations.
• Effective communication skills.
• Planning for business.
• Supervising people.
• Teamwork and adaptability.
• Customer focus and drive for results.

• Develop and implement country-level supply chain strategy in alignment with global and business objectives.
• Lead SIOP processes to achieve high service levels and optimal working capital.
• Oversee logistics and distribution operations, customs, warehousing, and 3PL partnerships.
• Optimize material flow from global manufacturing to local customers.
• Drive Practical Process Improvement (PPI) initiatives to enhance efficiency and reduce waste.
• Ensure operational readiness for new product introductions and proactively mitigate supply chain risks.
• Achieve operational metrics, including efficiency and inventory accuracy.
• Oversee operational audits for compliance with ISO and local regulations.
• Implement digital tools for better visibility and decision-making.
• Collaborate with Sales, Finance, Regulatory, and Quality teams to ensure business alignment.
• Lead, coach, and develop the Supply Chain and Operations team.

• Develop and maintain a working knowledge of Jumeirah Hotel.
• Develop and maintain close working relationships with all your accounts to ensure that client expectations are exceeded.
• Explore business opportunities and convert them into room nights and revenue.
• Collate, send, and follow up proposals, contracts, and credit agreements.
• Ensure the highest standards of professionalism and courtesy is extended to Colleagues and partners always.

• Essential:
  Degree in Hospitality Management
  Excellent Communication and Written Skills
  Strong sales skills, particularly strong in corporate and MICE/groups market Experience in corporate RFP
• Desired: Leadership roles for at least 2 years in Five Star Hotels

• Handle all reservation inquiries via phone, email, and online channels with professionalism.
• Convert inquiries into confirmed bookings through personalized recommendations.
• Maintain accurate guest profiles, ensuring preferences and requests are captured correctly.
• Coordinate with Front Office and Sales teams to support smooth operations.
• Manage room allocations and special requests with attention to detail.
• Support VIP bookings and ensure bespoke arrangements.
• Process payments and billing information accurately.
• Respond to guest queries regarding rates and hotel facilities.
• Promote upsell opportunities including room upgrades and dining experiences.
• Assist with group reservations as required.

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Previous experience in Reservations or Guest Services, preferably in luxury hotels.
• Proficiency in reservation systems and Property Management Systems (PMS).
• Excellent communication skills in English; additional languages are a plus.
• Strong customer service and sales skills.
• High level of accuracy and attention to detail.

Job Title: Event OrganizerLocation: Jeddah
We are looking for an Event Organizer to plan and manage events in Jeddah. The role includes coordinating with clients and ensuring smooth event execution.
Working Hours: 8 hours/daySalary: 7,000 SAR/month
Requirements:Good communication skills, organized, and previous experience is a plus.

• Lead the kitchen brigade and develop the team members continuously.
• Create menus that exceed customer expectations while adhering to brand standards.
• Ensure consistent production of high-quality food across all outlets.
• Manage kitchen operations, including budgeting, forecasting, and resource planning.
• Foster positive customer relations through proactive engagements.
• Train, manage, and develop kitchen staff to ensure their compliance with hotel standards.
• Maintain compliance with health, safety, and food safety regulations.

• Relevant experience as an Executive Chef or high-performing Sous Chef in a first-class establishment.
• Excellent leadership and communication skills.
• Strong organizational and planning abilities.
• Valid trade qualification in culinary arts.

• Analyzing large volumes of financial data and generating forecasts
• Collaborating with the General Manager and diverse stakeholders
• Managing pre-opening budgets and overseeing financial management
• Ensuring operational readiness and compliance with hotel standards
• Recruiting, onboarding, and training staff to achieve service excellence

• Oversee Hotel Operations: Direct daily hotel operations, including budgeting, forecasting, strategic planning, and service delivery.
• Service Excellence Strategy: Monitor guest service trends and implement quality improvements.
• Enhance Performance: Identify and improve on team performance gaps.
• Quality Initiatives: Drive the hotel’s quality assurance processes.
• Team Cultivation: Manage engagement and retention through performance and development programs.

• Provide a full range of executive secretarial and administrative support activities for the General Manager, including handling highly confidential and sensitive matters.
• Ensure all outgoing correspondence is typed, proofread, and dispatched to the highest possible standard.
• Compose and prepare routine correspondence and provide simple interpretations of documents/correspondence as needed.
• Review incoming mail and prioritize it before forwarding to the General Manager.
• Keep the calendar updated to facilitate appointment and meeting schedules.
• Establish and maintain various filing systems, records, and databases of business contacts, tracking pending items and following up as appropriate.
• Compose letters on behalf of the General Manager.
• Attend meetings, record and distribute minutes, and follow up on action items.
• Organize travel and external business trips on behalf of the General Manager.

• Understanding Hotel Operations
• Adaptability
• Customer Focus
• Drive for Results
• Effective Communication
• Planning for Business
• Supervising People
• Supervising Operations
• Teamwork
• Understanding Differences

• Lead daily store operations to ensure a smooth, safe, and efficient shopping environment, including opening/closing procedures, cash handling, and loss prevention.
• Drive sales and profitability by setting clear targets, coaching the team on selling techniques, monitoring KPIs, and implementing action plans to meet objectives.
• Recruit, train, motivate, and develop store staff; manage schedules, performance reviews, and conduct regular team meetings to maintain engagement and accountability.
• Provide exceptional customer service by resolving escalated issues, maintaining service standards, and ensuring a positive and inclusive experience for all customers.
• Manage inventory, stock replenishment, visual merchandising, and promotional displays to maximize sell-through and minimize shrinkage.
• Oversee accurate transaction processing, cash reconciliations, and coordinate with logistics for timely deliveries and correct stock levels.
• Analyze sales data, customer feedback, and market trends to identify opportunities for improvement and collaborate with regional teams on local initiatives.
• Ensure compliance with company policies, safety procedures, and local regulations; promote ethical practices and a respectful workplace culture.
• Maintain product knowledge and train staff on features, pricing, and promotions to support informed customer interactions and upselling.
• Record and report store performance, staffing, and operational issues to the regional manager; implement corrective actions as needed.

• High school diploma or equivalent; bachelor’s degree in Business, Retail Management, or a related field is preferred.
• Minimum 2+ years of supervisory or managerial experience in retail, hospitality, or related customer-facing environments.
• Proven track record of meeting sales targets, managing budgets, and enhancing store performance.
• Experience with POS systems, cash handling, and basic financial reconciliations.
• Familiarity with inventory management, visual merchandising, and loss prevention practices.
• Legal right to work in Saudi Arabia and willingness to be based in Abha; ability to travel locally as required.

• Strong leadership and people-management skills with the ability to coach, motivate, and develop a diverse team.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Analytical mindset, strong organizational skills, and the ability to prioritize tasks.
• Problem-solving capability and resilience in addressing operational challenges.
• Basic digital literacy, including proficiency with POS systems and common business apps for reporting and communication.
• Fluency in Arabic and working proficiency in English are an advantage.

• Implement all sales activities and maximize business opportunities.
• Maintain a high level of exposure for the hotel through direct sales.
• Cover all levels of accounts’ managerial and departmental executives.
• Solicit and serve transient and group business and meetings.
• Maximize up selling opportunities.
• Provide feedback on changing marketing conditions.

• Preferably a degree in sales & marketing.
• Minimum two years' experience in a similar position.
• Good computer skills and perfect command of English.

• Ensure that all items received at the Hotel conform with the LPO, Hotel Policies, and Hygiene Standards. Inspect goods for count and specifications prior to receipt.
• Deliver inspected goods to relevant departments and obtain necessary acknowledgments from Department Heads or their representatives.
• Review supplier invoices for accuracy and ensure processing in FBM as per standards.
• Maintain manual and computer filing systems and ensure access is restricted to authorized persons.
• Operate in a safe manner to protect guests’ and employees’ health and safety as well as the environment.