Retail Sales & Services Jobs in Riyadh

We are seeking an experienced and skilled Head Chef to lead our kitchen team at famous Restaurant in Riyadh. As a Head Chef, you will be responsible for developing new menus, managing kitchen operations, and ensuring the highest standards of food quality, presentation, and consistency.

Nationality: Lebanese

Key Performance Indicators (KPIs):

- Ensuring the profitability of the restaurant through effective budget management and cost control

- Achieving budget accomplishments and contributing to the restaurant's revenue growth

Responsibilities:

- Plan and develop new menus that showcase the authentic flavors and ingredients of Lebanese Armenian cuisine

- Lead and manage a team of chefs, cooks, and kitchen staff to ensure the smooth operation of the kitchen

- Oversee food preparation, presentation, and plating to ensure the highest standards of quality and consistency

- Develop and implement kitchen policies, procedures, and standards to ensure efficiency, productivity, and safety

Requirements:

- Nationality: Lebanese

- Language: Fluent in English (written and spoken)

- 34 years of experience as a Head Chef or Sous Chef in a high-end restaurant, preferably with experience in Lebanese Armenian cuisine

- Previous experience working with a reputable Lebanese franchise or brand will be preferred, such as Leila Bin Lebnon, Burj Al Hamam, Karam Beirut, Beirut Khanum, Loris, Shababïk, or Harat

- Locally available in Saudi Arabia (Riyadh, Jeddah, Khobar, etc.) for immediate transfer

📢 We're Hiring an Escape Room Game Master! 🔑🕵️‍♂️

Love puzzles? Enjoy entertaining people? We’re looking for an energetic and enthusiastic Game Master to join our escape room team! 🚪✨

🔹 Your Mission:

Guide players through thrilling escape adventures

Monitor games and provide hints (without spoiling the fun!)

Reset and maintain the rooms for the next challenge

Create an unforgettable experience for every player


🔹 What We’re Looking For:
✅ Fun and engaging personality
✅ Quick thinker & problem solver
✅ Great communication skills
✅ Available for evening & weekend shifts

📍 Location: Riyadh - AlNarjis distrect

Job Description

We are a leading hospitality group dedicated to preserving and promoting the rich culinary heritage of Saudi Arabia. Our restaurants offer an authentic Saudi dining experience, blending traditional flavors with exceptional service. We are committed to operational excellence, cultural authenticity, and customer satisfaction.

Job Overview:

We seek a bilingual (Arabic/English) Operations Manager with 7+ years of experience in restaurant operations and customer service to oversee the seamless functioning of our Saudi cuisine establishments. The ideal candidate will combine strategic thinking, financial expertise, and cultural insight to drive profitability, compliance, and guest satisfaction while leveraging local market trends and events.

Key Responsibilities:

1. Operational Excellence

- Oversee daily operations across multiple locations, ensuring efficiency, quality, and adherence to SOPs.

- Manage inventory, supply chain, and vendor relationships to optimize cost and quality.

- Implement technology solutions (*, POS systems) to streamline workflows.

2. Financial Management & Reporting

- Develop and monitor budgets, P&L statements, and financial reports to maximize profitability.

- Analyze sales trends, labor costs, and expenses to identify cost-saving opportunities.

- Prepare monthly performance reports for senior leadership.

3. Compliance & Safety

- Ensure compliance with Saudi health, safety, and food regulations (SFDA standards).

- Conduct regular audits and staG training on hygiene, safety, and operational protocols.

- Maintain all necessary licenses and certifications.

4. Customer Experience & Market Strategy

- Design strategies to elevate customer satisfaction, including loyalty programs and feedback systems.

- Utilize local event calendars to drive foot traffic and promotions.

- Monitor market trends and competitor activity to refine offerings and marketing tactics.

5. Team Leadership

- Recruit, train, and mentor restaurant managers and staff to uphold service standards.

- Foster a positive, culturally aligned work environment focused on teamwork and growth.

Qualifications:

- 7+ years in restaurant/customer service operations, including 3+ years in a leadership role.

- Fluency in Arabic and English (written and spoken).

- Expertise in financial reporting, P&L management, and budgeting.

- Strong knowledge of Saudi regulatory standards and cultural nuances.

- Proficiency in POS systems, Microsoft Office, and data analytics tools.

Preferred Qualifications:

- Degree in Hospitality Management, Business Administration, or related field.

- Experience with traditional Saudi cuisine or cultural hospitality environments.

- Established network with local suppliers and event organizers.

Personal Attributes:

- Pleasant, diplomatic personality with strong interpersonal skills.

- Strategic, analytical thinker with problem-solving agility.

- Passion for preserving Saudi culinary traditions while innovating for growth.

Skills:

An Operations Manager in a Traditional Saudi Cuisine Restaurant must possess a balance of strong operational management, cultural understanding, and leadership abilities to ensure that the restaurant runs efficiently while preserving and honoring the authenticity of Saudi culinary traditions. They must also be proactive, adaptable, and customer-focused to maintain high standards and drive the success of the restaurant.

• Respond to inquiries and provide tailored solutions for customers and partners.
• Develop business plans aligned with geographical and business needs.
• Collaborate with marketing to create and execute impactful marketing strategies.
• Manage the sales cycle by qualifying leads, conducting presentations, and closing deals.
• Develop a deep understanding of the market, including competitors and customer segments.

• Fluency in Arabic is essential for engaging within the KSA and GCC market.
• Experience in sales, preferably in the restaurant industry.
• Strong interpersonal skills and a positive attitude aligned with our core values.

• Work with cutting-edge restaurant SaaS products.
• Be part of a dynamic team dedicated to success.
• Open and transparent work culture.

• Lead and manage the sales team to achieve targets.
• Develop and implement sales strategies specific to the bakery and confectionery sector.
• Build and maintain strong relationships with B2B and key clients.
• Analyze sales data and market trends to identify opportunities for growth.
• Collaborate with marketing and operations to improve performance.
• Continuously monitor market performance and competitor activity.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• A minimum of 5 years of experience in sales management, preferably in the bakery and confectionery sector.
• Strong leadership skills to motivate and guide the team.
• Proven B2B sales experience and ability to build strategic partnerships.
• Proficiency in data analysis and market trend identification.
• Excellent negotiation and persuasion skills.
• Familiarity with modern sales tools.
• Fluency in both Arabic and English.

• Install computer applications, operating systems, and peripherals.
• Troubleshoot hardware and software issues.
• Receive and respond to technical support requests in a timely manner.
• Provide technical support to internal users.
• Install, configure, and maintain desktop systems and software.
• Document support cases and follow up on technical requests.

• Bachelor’s degree in IT, Computer Science, Information Systems, or related fields.
• Previous experience in technical support is a plus.
• Ability to research and identify technical solutions.
• Quick learner who can adapt to new technologies and systems.

• Good communication and problem-solving skills.
• Proficient in MS Office tools (PowerPoint, Excel, Word).
• Ability to work well in a team and collaborate effectively.

• Understand and familiarize yourself with banking products.
• Utilize exemplary communication, negotiation, and persuasion skills to collect debts.

• Educational qualification of high school or above.
• Experience in banking debt collection or related customer service in the financial sector.

• Establish relationships with a premium network of channel sales and real estate brokers.
• Focus on quality lead generation and supervise the registration of each enquiry efficiently.
• Achieve and maintain a high conversion rate of sales.
• Assess business approaches and implement target-based sales strategies while monitoring sales performance.
• Accountable for the delivery of sales objectives for the group.
• Complete all sales transactions in accordance with company policy.
• Adhere to governing laws and regulations while performing sale transactions.
• Build and maintain relations with new clients and retain old ones.
• Resolve customer complaints by determining problems, selecting solutions, and following through to ensure resolution.
• Assist in sale contract registration, termination, timely invoicing, and payment collections.
• Analyze and research latest products and regulations to provide accurate information to customers on upcoming market trends.
• Handle any other assignments related to your portfolio.

• Bachelor's degree or equivalent experience in Business.
• Proven working experience as a Real Estate Agent with a top Developer.
• Successful sales record amongst clients.
• A solid network of brokers in the market.
• Ability to work independently with excellent interpersonal skills.
• Strong sales, negotiation, and communication skills.
• Proficiency in additional languages is an added bonus.

• Lead the end-to-end sales process for AI-driven solutions, including prospecting, client engagement, pitching, negotiating, and closing deals.
• Develop and execute strategic sales plans aligned with organizational goals and the broader Saudi Vision 2030.
• Build and maintain strong relationships with clients, stakeholders, and technology partners in both the public and private sectors.
• Understand customer needs and translate them into effective AI and cloud-based solutions (SaaS, PaaS).
• Collaborate with technical and product teams to tailor solutions and deliver high-value propositions.
• Maintain a deep understanding of competitive products, industry trends, and emerging technologies.
• Prepare proposals, sales reports, and forecasts for management.
• Represent the company at industry events, trade shows, and conferences in Saudi Arabia.

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (Master’s degree is a plus).
• 3+ years of proven experience in software or technology sales, with a strong track record of meeting or exceeding targets.
• Knowledge and hands-on experience with artificial intelligence technologies and programming languages (Python, R, etc.).
• Familiarity with cloud providers such as AWS, Azure, or Google Cloud.
• Strong understanding of SaaS, PaaS, and cloud deployment models.
• Deep understanding of the Saudi market, government initiatives, and Vision 2030.
• Strong communication, negotiation, and presentation skills.
• Fluent in Arabic and English.

• Experience working with government or enterprise clients in Saudi Arabia.
• A passion for technology and innovation.
• Ability to work independently and in a team-oriented environment.

• Leadership and Team Management: Recruit, train, and supervise restaurant staff while fostering a positive work environment.
• Customer Service: Ensure exceptional guest experiences by maintaining high service standards and addressing customer complaints promptly.
• Operations Management: Oversee daily operations, ensure compliance with regulations, manage inventory, and control costs.
• Financial Management: Develop budgets and monitor operational costs to enhance profitability.
• Marketing and Promotion: Collaborate with the marketing team on strategies to attract new customers.

• Proven experience as a Restaurant Manager or in a similar role.
• Excellent leadership and communication skills.
• Knowledge of restaurant management software and POS systems.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• High school diploma or equivalent; degree in hospitality management is a plus.

• Input and maintain accurate data related to food and beverage inventory, purchases, pricing, and supplier details in the company database.
• Review and verify invoices, purchase orders, and stock receipts to ensure correctness before data entry.
• Assist in generating daily, weekly, and monthly reports on inventory levels, stock usage, and cost fluctuations.
• Support cost control managers in tracking food and beverage costs across multiple client accounts.
• Perform regular spot checks and audits to ensure accuracy and identify any inconsistencies or discrepancies.
• Collaborate with internal teams to ensure smooth data flow and support the preparation of cost analysis reports.
• Monitor and track inventory variances, wastage, and potential areas for cost savings.
• Assist in maintaining and updating pricing structures for ingredients and finished products in the system.
• Conduct periodic inventory counts and reconcile discrepancies as needed.
• Ensure compliance with company data entry protocols and maintain confidentiality of sensitive financial information.

• High school diploma or equivalent; additional qualifications in accounting, finance, or a related field are a plus.
• At least 1 year of experience in data entry, preferably within the food and beverage or hospitality industry.
• Proficiency in MS Office, especially Excel, with knowledge of formulas, data organization, and reporting.
• Familiarity with inventory management systems or food cost control software is an advantage.
• Strong attention to detail and a high level of accuracy in data handling.
• Basic understanding of food and beverage costing principles is beneficial.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Good communication skills in English; Arabic is a plus.

• Detail-oriented with excellent organizational skills.
• Ability to prioritize tasks and meet deadlines.
• Strong problem-solving skills, particularly in data-related challenges.
• Team player with a proactive attitude.

• Oversee procurement, vendor management, and inventory control processes.
• Develop and sustain relationships with suppliers, negotiating favorable contracts.
• Monitor market trends and supplier performance to identify improvement opportunities.
• Implement best practices and leverage technology for streamlined supply chain efficiency.
• Collaborate with cross-functional teams to align supply strategies with business goals.
• Establish inventory management policies to maintain optimal stock levels.
• Implement tracking systems and conduct regular audits to ensure accuracy and minimize waste.
• Forecast demand and market trends for effective inventory planning.
• Assist restaurant managers in meeting their specific supply needs.

• Identify customers with outstanding debts and develop strategies for collection.
• Contact and track debtors, encouraging timely repayment.
• Handle customer questions, complaints, and inquiries effectively.
• Create and implement debt collection courses of action.
• Negotiate specific payment plan arrangements with debtors.
• Investigate discrepancies to resolve outstanding customer accounts.
• Collect financial dues from clients, whether in cash, by cheques, or bank transfers.
• Follow up on overdue payments and contact clients to remind them of due amounts.

• 3 years of experience as a debt collector.
• Experience in working with targets and tight deadlines.
• Knowledge of relevant legal requirements.
• Good knowledge of MS Office and databases.
• Strong negotiation and persuasion skills.
• Team player with good time-management skills.
• Excellent interpersonal and communication skills.
• High school diploma is preferred.

• Supervise all aspects of ticketing and access control.
• Manage guest inquiries and resolve complaints effectively.
• Oversee lost & found operations and VIP experiences.
• Enhance membership programs and ensure overall guest satisfaction.

• High school diploma or equivalent required.
• Preferred additional certification or training in hospitality, operations, or customer service.
• 35+ years of experience in a leadership or supervisory role in entry operations or customer service, preferably in the hospitality or entertainment industry.

• Prepare and maintain financial records, statements, and reports in compliance with regulatory requirements.
• Perform financial analysis to support business decision-making.
• Oversee accounts payable and receivable, ensuring timely processing.
• Assist in budget preparation and financial forecasting.
• Ensure compliance with tax regulations and assist in tax preparation.
• Reconcile bank statements and monitor cash flow.
• Support internal and external audits.
• Collaborate with cross-functional teams to improve financial processes.

• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum of 4 years of experience in accounting or finance roles.
• Strong understanding of accounting principles and financial regulations.
• Proficiency in accounting software (*, QuickBooks, SAP, or similar).
• Advanced Excel skills and familiarity with financial modeling.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and meet deadlines.
• Professional certification (*, CPA, ACCA) is a plus.

• Develop relationships with customers, understand their needs and guide them through the buying or selling process.
• Ensure compliance with real estate laws, regulations, and company policies.
• Exceed sales targets and contribute to the overall success of the team and company.
• Generate new sales opportunities through networking, referrals, and marketing strategies.
• Negotiate contracts, terms, and pricing to ensure a successful deal closure.
• Present and promote properties to prospective buyers, highlighting key features and benefits.
• Stay updated on real estate trends, property values, and competitor activities.

• Bachelor’s degree in business administration, Marketing, or a related field.
• Previous experience in sales, preferably in the real estate industry.
• Strong negotiation, communication, and interpersonal skills.
• Goal-oriented with a passion for sales and marketing.
• Proven experience in sales or a related field.

• Time management and organizational skills.
• Computer skills (Excel, PowerPoint, Word).
• Problem-solving and decision-making capabilities.
• Excellent interpersonal and customer relationship skills.

• Previous experience in the events industry
• Fluency in English & Arabic
• Based in Riyadh, KSA
• Ready to join immediately