Jobs for Fresh Graduates Saudis only in Saudi Arabia

Required a hostess to join our team in the restaurant and hospitality sector.

Main tasks:
• Welcoming guests in a professional and friendly manner
• Managing reservations, waiting lists, and organizing seating efficiently
• Providing a distinctive welcoming experience that reflects the brand identity
• Coordinating with the service team to ensure smooth operations
• Maintaining cleanliness and organization in the reception area
• Dealing with guests in a professional manner and meeting their needs

Requirements:
• Previous experience in hospitality or customer service
• Excellent communication skills and a pleasant personality
• Ability to organize and work under pressure
• Professional appearance and a positive spirit
• Ability to work in shifts and as part of a team

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

IFF, a global leader in flavors, fragrances, food ingredients, and health & biosciences, is seeking a Saudi National Account Executive to join our team in Riyadh, KSA. This role offers an opportunity to advance your career and contribute to a company focused on delivering sustainable innovations that enhance everyday products. As an Account Executive, you will manage customer relationships, process orders, and support strategic market understanding. This position is for Saudi Nationals based in Riyadh, KSA, and is a full-time arrangement. You will play a key role in supporting our Taste division, which focuses on crafting unique, technology-enabled flavor designs for food and beverage brands.

Key Responsibilities

• Receive and process customer orders, inquiries, and complaints related to products.
• Maintain ongoing relationships with select customers and internal sales staff.
• Support the development of in-depth knowledge of specific markets, customer environments, strategies, brands, and consumer behaviors.
• Build and nurture relationships with key customer decision-makers and influencers through regular meetings.
• Develop a thorough understanding of customer decision-making criteria.
• Accurately and timely document customer visits and gathered insights.
• Communicate client supply chain objectives, processes, and organizational structures.
• Consult with customer service on critical customer supply issues and collaborate on communication and implementation plans, seeking support from line management for complex solutions.
• Propose and implement optimal working capital management strategies, including payment term agreements and regular monitoring of Accounts Receivable status.
• Qualify business opportunities in collaboration with the Innovation, Creation, and Design (IC&D) team and adhere to Cost to Serve guidelines, with support from line management.
• Promote the company's product portfolio.
• Provide detailed project insights from both customer and internal perspectives to the team to clearly define brief parameters and ensure accurate capture in the project management system.

Qualifications and Requirements

• Bachelor's degree, preferably in Business, Marketing, Sciences, or Engineering.
• Ability to understand basic financial concepts and processes, including pricing, margin, and forecasting.
• Demonstrated curiosity and passion with strong interests in sales, product development, consumer behavior, and market understanding.
• A minimum of 1-3 years of experience in sales, sales service, product development, account planning, or marketing, preferably within the fragrance, cosmetics, FMCG, flavors, chemical, or ingredients industries.
• Basic understanding of fragrance and olfactive skills is beneficial. Where applicable, a basic understanding of skin science and biology is also advantageous.

Required Skills

• Customer Order Processing
• Customer Inquiry Handling
• Customer Complaint Resolution
• Relationship Management
• Market Knowledge
• Understanding of Decision Making Criteria
• Documentation
• Supply Chain Communication
• Working Capital Management
• Business Opportunity Qualification
• Portfolio Promotion
• Project Insight Communication
• Understanding of Financial Concepts (Pricing, Margin, Forecasting)
• Sales Aptitude
• Product Development Interest
• Consumer Understanding
• Market Understanding
• Fragrance Knowledge
• Olfactive Skills
• Skin Science Understanding (where applicable)
• Biology Understanding (where applicable)
• Sales Experience
• Sales Service Experience
• Product Development Experience
• Account Planning Experience
• Marketing Experience
• Negotiation Skills
• Presentation Skills
• Cross-collaboration
• Results Delivery
• Teamwork
• Digital Savvy
• Ability to Leverage Online Resources

Work Environment and Location

This is a full-time position based in Riyadh, KSA. IFF is committed to fostering an inclusive workplace where diversity is valued. We strive for an environment where all colleagues can bring their authentic selves to work.