Full-time Jobs in Saudi Arabia

More than 95 Full-time Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Customer Complaints Clerk

Customer Complaints Clerk

📣 Job Ad

Makkah Park Medical Clinics

SR 4,500 / Month dotFull-time
مسمى الوظيفة: أخصائي خدمة عملاء

وصف الوظيفة: دور أخصائي خدمة العملاء يتضمن وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، بالإضافة إلى المشاركة في وضع وتحديث إجراءات وأدلة خدمة العملاء. تشمل المهام تطوير برامج لتعزيز جودة ومهنية أنظمة خدمة العملاء، تحليل نقاط القوة والضعف في الأنظمة الحالية، وإعداد الوثائق والتقارير المتخصصة في مجال خدمة العملاء.

الواجبات والمهام الرئيسية:
  • إجراء الدراسات والتحاليل المتخصصة لتحديد مؤشرات الأداء ومعايير الجودة.
  • تحديث إجراءات وأدلة خدمة العملاء لضمان فعالية وكفاءة التواصل مع العملاء.
  • تطوير برامج مبتكرة لضمان تلبية احتياجات العملاء.
  • تحليل بيانات تقييم رضا العملاء وتحديد الأنماط التكرارية لمحتوى الشكاوى.
  • إعداد الوثائق والتقارير المتعلقة بخدمة العملاء.

المؤهلات:
  • بكالوريوس في الإعلانات والاتصالات التسويقية، العلاقات العامة، خدمات العملاء، أو السكرتارية التنفيذية.

الخبرة المطلوبة: 2 سنوات في مجال خدمة العملاء، مع تفضيل الخبرة في المجال الطبي.

المهارات:
  • خدمة العملاء: متقدم
  • قياس آراء العملاء: متقدم
  • إدارة تجربة العميل: متقدم

اللغات:
  • العربية: متقدم
  • الإنجليزية: متقدم

breifcase0-1 years

locationMakkah

15 days ago
Customer Complaints Clerk

Customer Complaints Clerk

📣 Job Ad

Advanced Data Systems

Full-time
About the Job:
As a Customer Services Specialist at Advanced Data Systems, you will play a crucial role in managing all aspects of human resources and employee affairs. Your primary responsibility will be to ensure that our work environment evolves in line with our growing workforce and adheres to all legal requirements set forth by the Ministry of Human Resources and Social Development.

Key Responsibilities:
  • Employee Management: Maintain and update employee files regularly; coordinate annual and sick leave; and provide clear communication and instructions to all employees.
  • Compliance: Stay updated on labor laws; respond to employee inquiries regarding labor updates; ensure compliance with Saudi labor regulations; and handle negotiations related to contracts.
  • Recruitment and Hiring: Advertise job vacancies; collect, screen resumes; and coordinate interviews.
  • Documentation: Send reminders regarding official holidays and ensure timely notifications are communicated effectively.
  • New Employee Orientation: Develop and implement orientation and training programs for newcomers, ensuring a smooth integration into the company.

Qualifications:
  • Saudi nationality (mandatory).
  • Bachelor’s degree or diploma in Business Administration, Human Resources, or a related field.
  • No prior experience required.
  • Proficiency in Microsoft Word and Excel.
  • Strong negotiation skills and good understanding of labor laws.
  • Excellent verbal and written communication skills.

breifcase0-1 years

locationRiyadh

15 days ago
Customer Services Manager

Customer Services Manager

📣 Job Ad

The Cigna Group

Full-time
Join The Cigna Group as a Customer Service Manager & Hospital Delegate!

We are seeking an experienced and dedicated individual to lead our customer service team and enhance the patient journey at Cigna Saudi Arabia. You will play a crucial role in overseeing customer service operations and managing relationships with healthcare providers.

Key Responsibilities:
  • Team Leadership: Lead and mentor the customer service team, fostering a culture of excellence and continuous improvement.
  • Customer Experience Management: Design and implement strategies to improve overall patient experience, ensuring timely resolution of inquiries.
  • Hospital Delegation: Build strong relationships with hospitals to facilitate effective communication and collaboration.
  • Patient Journey Optimization: Map and analyze the patient journey to enhance satisfaction.
  • Reporting and Analysis: Prepare reports on customer service performance for senior management.
  • Compliance and Quality Assurance: Ensure compliance with regulatory requirements and implement quality assurance measures.

Qualifications:
  • Bachelor's degree in Business Administration, Healthcare Management, or related field; Master's is a plus.
  • Minimum of 8 years in customer service management, preferably in healthcare.
  • Strong understanding of healthcare operations and patient experience.
  • Excellent leadership and communication skills.
  • Proficiency in data analysis and reporting tools.

What We Offer:
  • Flexible working mode
  • International exposure
  • Certifications like “Great Place to Work”
  • Working hours as per KSA Labor Law

breifcase0-1 years

locationMadinah

Remote Job
16 days ago
Customer Services Manager

Customer Services Manager

📣 Job Ad

The Cigna Group

Full-time
Join The Cigna Group as a Customer Service Manager & Hospital Delegate!

We are seeking an experienced and dedicated individual to lead our customer service team and enhance the patient journey at Cigna Saudi Arabia. You will play a crucial role in overseeing customer service operations and managing relationships with healthcare providers.

Key Responsibilities:
  • Team Leadership: Lead and mentor the customer service team, fostering a culture of excellence and continuous improvement.
  • Customer Experience Management: Design and implement strategies to improve overall patient experience, ensuring timely resolution of inquiries.
  • Hospital Delegation: Build strong relationships with hospitals to facilitate effective communication and collaboration.
  • Patient Journey Optimization: Map and analyze the patient journey to enhance satisfaction.
  • Reporting and Analysis: Prepare reports on customer service performance for senior management.
  • Compliance and Quality Assurance: Ensure compliance with regulatory requirements and implement quality assurance measures.

Qualifications:
  • Bachelor's degree in Business Administration, Healthcare Management, or related field; Master's is a plus.
  • Minimum of 8 years in customer service management, preferably in healthcare.
  • Strong understanding of healthcare operations and patient experience.
  • Excellent leadership and communication skills.
  • Proficiency in data analysis and reporting tools.

What We Offer:
  • Flexible working mode
  • International exposure
  • Certifications like “Great Place to Work”
  • Working hours as per KSA Labor Law

breifcase0-1 years

locationDammam

Remote Job
16 days ago
Customer Services Manager

Customer Services Manager

📣 Job Ad

The Cigna Group

Full-time
Join The Cigna Group as a Customer Service Manager & Hospital Delegate!

We are seeking an experienced and dedicated individual to lead our customer service team and enhance the patient journey at Cigna Saudi Arabia. You will play a crucial role in overseeing customer service operations and managing relationships with healthcare providers.

Key Responsibilities:
  • Team Leadership: Lead and mentor the customer service team, fostering a culture of excellence and continuous improvement.
  • Customer Experience Management: Design and implement strategies to improve overall patient experience, ensuring timely resolution of inquiries.
  • Hospital Delegation: Build strong relationships with hospitals to facilitate effective communication and collaboration.
  • Patient Journey Optimization: Map and analyze the patient journey to enhance satisfaction.
  • Reporting and Analysis: Prepare reports on customer service performance for senior management.
  • Compliance and Quality Assurance: Ensure compliance with regulatory requirements and implement quality assurance measures.

Qualifications:
  • Bachelor's degree in Business Administration, Healthcare Management, or related field; Master's is a plus.
  • Minimum of 8 years in customer service management, preferably in healthcare.
  • Strong understanding of healthcare operations and patient experience.
  • Excellent leadership and communication skills.
  • Proficiency in data analysis and reporting tools.

What We Offer:
  • Flexible working mode
  • International exposure
  • Certifications like “Great Place to Work”
  • Working hours as per KSA Labor Law

breifcase0-1 years

locationRiyadh

Remote Job
16 days ago
Receptionist

Receptionist

📣 Job Ad

Hilton

Full-time
Join Hilton as a Receptionist! As a pivotal part of our team, your role will be instrumental in providing exceptional reception services to our distinguished guests, ensuring a memorable experience from the moment they check in until they check out.

Key Responsibilities:
  • Achieve positive outcomes from guest queries efficiently.
  • Manage check-in/check-out processes and perform necessary audit procedures.
  • Keep Front Office Manager and Reception Supervisors informed of relevant guest feedback.
  • Exhibit exemplary customer service skills at all times.
  • Participate in training sessions and contribute to the development of the Night Team.
  • Utilize knowledge of hotel offerings, including room categories and promotions, to maximize occupancy and promote services.
  • Follow proper procedures for handling foreign currencies and payments.
  • Adhere to hotel security and health/safety regulations.
  • Assist other departments as needed.

Qualifications:
  • Experience in a customer-focused environment.
  • A completed high school certificate or equivalent.
  • A positive attitude and strong communication skills.
  • Commitment to high standards of customer service.
  • Excellent grooming and appearance standards.
  • Ability to work independently and as part of a team.
  • Competency in IT systems is required.

Preferred Attributes:
  • Prior experience with cash handling.

Experience the legacy of hospitality at Hilton, where our team members embody our vision of filling the earth with the light and warmth of hospitality.

breifcase0-1 years

locationMadinah

16 days ago
Receptionist

Receptionist

📣 Job Ad

International Schools Group (ISG)

Full-time
Join Our Team as a Front Desk Receptionist!
As a vital member of our administration office at the British School Dhahran, the Front Desk Receptionist plays a crucial role in providing exceptional support to our school community. Your commitment to child protection and effective communication will contribute to a safe and welcoming environment for our students, staff, parents, and visitors.

Key Responsibilities:
  • Provide exceptional customer service to visitors, ensuring a welcoming atmosphere.
  • Manage attendance records and respond to inquiries via phone and in-person.
  • Assist with administrative tasks including filing, typing, and general office duties.
  • Maintain a tidy and organized reception area and update visitor information.
  • Support classroom needs and respond promptly to urgent requests.
  • Work collaboratively with administrative support staff to facilitate smooth operations.

Qualifications:
We are looking for candidates who have a minimum of a Bachelor’s degree in a related field. Previous experience as a school receptionist is preferred.

Skills Required:
  • Outstanding verbal and written communication skills.
  • Highly developed organizational abilities.
  • Proficient in IT and administrative tasks.
  • Demonstrated maturity and ability to handle various situations with confidentiality.

At ISG, we value respect, responsibility, integrity, and acceptance. Join us and make a difference in the lives of our students while enjoying the comfort and enrichment of living in Saudi Arabia.

breifcase0-1 years

locationAl Khobar

16 days ago