First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Mutakamela Insurance, a growing leader in the Saudi Arabian insurance sector, is seeking a dedicated and results-oriented Sales Relationship Manager. This full-time position is based in Al Khobar, Eastern Province, and offers an excellent opportunity to contribute to our continued success and expansion. At Mutakamela, we are committed to attracting and developing top talent, fostering a culture rooted in professionalism, innovation, and collaboration, making us a trusted name in the industry and a great place to grow your career.

As a Sales Relationship Manager, you will play a crucial role in driving new business acquisition and nurturing strong, lasting relationships with our valued clients and prospects. You will be instrumental in achieving sales targets while ensuring exceptional customer service and contributing to the enhancement of our product and service offerings.

Key Responsibilities

• Generate new business opportunities from the market and achieve assigned sales targets.
• Maintain and strengthen relationships with existing clients and potential prospects.
• Provide excellent customer service to clients, actively collecting feedback to drive improvements in products and services.
• Prepare daily reports to track progress and performance.
• Support the line manager with required tasks and initiatives.

Qualifications and Requirements

• A Bachelor's degree in Business, Marketing, or a related field is required.
• A minimum of 2 years of sales experience is necessary, with a preference for experience in corporate sales.
• Possess good knowledge of insurance principles and the Saudi Arabian insurance market.
• Demonstrate strong communication skills in both Arabic and English.
• Exhibit excellent negotiation and persuasion abilities.
• Possess strong organizational skills to manage multiple tasks and client interactions effectively.
• Ability to work effectively under pressure and meet strict deadlines.

Required Skills

• Sales
• Customer Service
• Communication
• Negotiation
• Persuasion
• Organizational Skills

Work Location and Experience

This is a full-time position located in Al Khobar, Eastern Province, Saudi Arabia. The ideal candidate will have between 2 to 5 years of relevant experience.

About the Role

KPMG Middle East is seeking to hire a Supervisor - External Auditor, specifically targeting Saudi Nationals, to join their team in Al Khobar, Eastern Province, Saudi Arabia. As a leading professional service provider in the region, KPMG operates across audit, tax, and advisory services. The firm is committed to growth and employs over 5,000 professionals across the Middle East, aiming to be a transformed firm trusted by its people, clients, and society. This role is crucial for delivering high-quality audit engagement services within the financial services sector, focusing on the preparation, delivery, reporting, and evaluation of audit outcomes to meet stakeholder and external regulator requirements.

This position offers the opportunity to contribute significantly from the outset, whether transitioning from industry, the public sector, a smaller firm, or another 'Big Four' organization. You will be part of an experienced leadership team and regional units that utilize professional talent, technology, and solutions to address client demands.

Key Responsibilities

• Provide comprehensive audit services, including the auditing of clients' required financial statements, related disclosures, and other client deliverables.
• Collaborate to plan engagement objectives and develop an audit strategy that adheres to all professional standards.
• Evaluate work requirements for client audits, ensuring full compliance with all applicable regulations.
• Supervise and mentor junior engagement team members by delegating audit tasks and providing guidance and support.
• Prepare detailed audit reports and present findings and recommendations to clients and upper management.
• Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them effectively to diverse client situations.
• Monitor the progress of the engagement team against the established plan and make necessary adjustments.
• Assess risks and design, as well as communicate, appropriate audit procedures to engagement teams.
• Develop and maintain strong working relationships with audit client personnel, assessing client satisfaction and maintaining proactive contact.
• Perform other duties within the scope of the role as assigned by the Performance Manager.
• Assume authorities assigned to the position.
• Stay current with the latest developments and best practices within the area of expertise.

Qualifications and Requirements

• A Bachelor's degree in Accounting, Finance, or a closely related field is required.
• Possession of a professional accounting qualification is essential (*, ACCA, ACA, CPA, CA, or equivalent).
• Fluency in both Arabic and English is a mandatory requirement for this role.
• Proven experience working with a leading professional services firm, with a preference for candidates from Big 4 or Big 10 accounting and advisory firms.

Required Skills

• Proficiency in Audit and Auditing Concepts.
• Experience in Financial Statements analysis and preparation.
• Strong Accounting knowledge.
• Expertise in Risk Assessment methodologies.
• Excellent Client Relationship Management skills.

Work Environment and Details

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia. The role requires 5-10 years of experience. KPMG Middle East Careers is the hiring entity for this role.

About the Role

Converge is seeking a Brand Manager to join its team in Al Khobar, Saudi Arabia. This role is integral to supporting brand growth and executing marketing strategies for a well-established multinational company that is expanding its presence within the Kingdom. The Brand Manager will be responsible for developing and implementing comprehensive brand plans, overseeing marketing campaigns, and ensuring alignment between brand strategy and commercial objectives.

This position requires close collaboration with sales, trade marketing, and cross-functional teams to enhance brand visibility and optimize market performance. The ideal candidate will utilize consumer insights and monitor market trends to support initiatives that foster brand growth and maintain a competitive market position.

Key Responsibilities

• Develop and execute strategic brand plans to drive growth and market penetration.
• Manage and oversee the execution of marketing campaigns across various channels.
• Ensure strong alignment between brand strategy and commercial objectives.
• Collaborate closely with sales and trade marketing teams to achieve business goals.
• Work with cross-functional teams to strengthen brand visibility and market performance.
• Analyze consumer insights to understand market behavior and preferences.
• Monitor market trends and identify opportunities for brand development and innovation.
• Support initiatives that drive brand growth and enhance competitiveness.

Qualifications and Requirements

• Proven experience in brand management and marketing execution.
• Strong understanding of brand strategy development and implementation.
• Demonstrated experience in campaign management from conception to completion.
• Solid grasp of market dynamics and competitive landscapes.
• Experience working effectively with sales teams.
• Experience collaborating with trade marketing teams.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Must be a Saudi National.
• 5-10 years of experience required.

Required Skills

• Brand Management
• Marketing Execution
• Brand Strategy
• Campaign Management
• Market Dynamics
• Sales Team Collaboration
• Trade Marketing Collaboration
• Analytical Skills
• Communication Skills
• Stakeholder Management
• Project Management
• Consumer Insights Analysis
• Market Trend Monitoring

Work Environment and Location

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia. The role involves working within a dynamic team at Converge.

About the Role

IFF, a global leader in flavors, fragrances, food ingredients, and health & biosciences, is seeking a Saudi National Account Executive to join our team in Riyadh, KSA. This role offers an opportunity to advance your career and contribute to a company focused on delivering sustainable innovations that enhance everyday products. As an Account Executive, you will manage customer relationships, process orders, and support strategic market understanding. This position is for Saudi Nationals based in Riyadh, KSA, and is a full-time arrangement. You will play a key role in supporting our Taste division, which focuses on crafting unique, technology-enabled flavor designs for food and beverage brands.

Key Responsibilities

• Receive and process customer orders, inquiries, and complaints related to products.
• Maintain ongoing relationships with select customers and internal sales staff.
• Support the development of in-depth knowledge of specific markets, customer environments, strategies, brands, and consumer behaviors.
• Build and nurture relationships with key customer decision-makers and influencers through regular meetings.
• Develop a thorough understanding of customer decision-making criteria.
• Accurately and timely document customer visits and gathered insights.
• Communicate client supply chain objectives, processes, and organizational structures.
• Consult with customer service on critical customer supply issues and collaborate on communication and implementation plans, seeking support from line management for complex solutions.
• Propose and implement optimal working capital management strategies, including payment term agreements and regular monitoring of Accounts Receivable status.
• Qualify business opportunities in collaboration with the Innovation, Creation, and Design (IC&D) team and adhere to Cost to Serve guidelines, with support from line management.
• Promote the company's product portfolio.
• Provide detailed project insights from both customer and internal perspectives to the team to clearly define brief parameters and ensure accurate capture in the project management system.

Qualifications and Requirements

• Bachelor's degree, preferably in Business, Marketing, Sciences, or Engineering.
• Ability to understand basic financial concepts and processes, including pricing, margin, and forecasting.
• Demonstrated curiosity and passion with strong interests in sales, product development, consumer behavior, and market understanding.
• A minimum of 1-3 years of experience in sales, sales service, product development, account planning, or marketing, preferably within the fragrance, cosmetics, FMCG, flavors, chemical, or ingredients industries.
• Basic understanding of fragrance and olfactive skills is beneficial. Where applicable, a basic understanding of skin science and biology is also advantageous.

Required Skills

• Customer Order Processing
• Customer Inquiry Handling
• Customer Complaint Resolution
• Relationship Management
• Market Knowledge
• Understanding of Decision Making Criteria
• Documentation
• Supply Chain Communication
• Working Capital Management
• Business Opportunity Qualification
• Portfolio Promotion
• Project Insight Communication
• Understanding of Financial Concepts (Pricing, Margin, Forecasting)
• Sales Aptitude
• Product Development Interest
• Consumer Understanding
• Market Understanding
• Fragrance Knowledge
• Olfactive Skills
• Skin Science Understanding (where applicable)
• Biology Understanding (where applicable)
• Sales Experience
• Sales Service Experience
• Product Development Experience
• Account Planning Experience
• Marketing Experience
• Negotiation Skills
• Presentation Skills
• Cross-collaboration
• Results Delivery
• Teamwork
• Digital Savvy
• Ability to Leverage Online Resources

Work Environment and Location

This is a full-time position based in Riyadh, KSA. IFF is committed to fostering an inclusive workplace where diversity is valued. We strive for an environment where all colleagues can bring their authentic selves to work.

About the Role

Grand Hyatt Al Khobar is seeking a dedicated Guest Service Officer with a specialization in Security. This full-time position is integral to the efficient operation of the hotel's security functions, contributing to a safe and secure environment for all guests and staff.

Core Function

The primary function of this role is to support and assist in the effective management of the security operations at Grand Hyatt Al Khobar. While specific duties are not detailed, the focus is on contributing to the overall security framework of the hotel.

Experience and Qualifications

Candidates are expected to possess a minimum of 2 years of relevant work experience as a Security Officer. The following are considered assets for this role:

• A minimum of 2 years of work experience as a Security Officer.
• Good practical, operational, and adequate administrative skills.

Additionally, candidates who possess a professional diploma or certificate in Safety and Security are ideally suited for this position.

Required Skills

Proficiency in safety and security practices is essential for this role. This includes a strong understanding and application of established security protocols and procedures.

Role Details

This is a full-time position. The role requires candidates to be of Saudi nationality. The position is based in Al Khobar, Eastern Province, Saudi Arabia.

About the Role

Marriott Executive Apartments in Al Khobar, Saudi Arabia, is seeking a dedicated F&B Service Expert (Waiter) of Saudi nationality to join their team. This full-time, non-management position focuses on creating memorable dining experiences for guests by providing a wide range of services beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in ensuring guests enjoy their meals by taking initiative and delivering comprehensive service.

The approach to hospitality centers on building a memorable experience, with food and drinks as a complement. Guest Service Experts are empowered to take initiative and provide a comprehensive range of services to ensure guests have an enjoyable dining experience. This role is crucial in making every guest interaction feel like an integral part of their overall experience.

Key Responsibilities

• Set tables to prepare for guest service.
• Communicate effectively with kitchen staff regarding orders and guest needs.
• Interact with guests in a professional and welcoming manner.
• Serve food and beverages to guests.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled efficiently and contribute to a positive guest experience.
• Contribute to creating a safe workplace environment.
• Adhere to all company policies and procedures.
• Uphold established quality standards in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are currently required.
• Must be of Saudi nationality.

Required Skills

• Proficiency in Guest Service, ensuring a high level of satisfaction.
• Strong Communication skills for effective interaction with guests and colleagues.
• Demonstrated Teamwork capabilities to collaborate effectively with others.
• Commitment to maintaining a Professional Appearance at all times.
• Ability to consistently follow Company Policies and Procedures.
• Dedication to Upholding Quality Standards in all service aspects.

Work Environment and Physical Demands

This is a full-time, non-management position located at Building No 7791 Prince Hammoud Bin Abdul Aziz Street, Al Khobar, Saudi Arabia. The role requires physical stamina, including being on your feet and moving around for extended periods, which may involve standing, sitting, or walking over sloping, uneven, or slippery surfaces. Candidates will be required to read and visually verify information on menus. The role also involves a hands-on approach, requiring the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, will also be necessary.

About the Role

Weir Minerals, a global leader in mining technology, is seeking a Technical Sales Engineer to join its team in Saudi Arabia. This onsite role, based in the Eastern Province covering Dammam and Al Khobar, focuses on driving sustainable growth and delivering value to key clients. The position requires a blend of engineering expertise and a customer-focused approach to build trusted, long-term partnerships.

Key Responsibilities

• Develop and execute territory sales plans, emphasizing aftermarket growth and key account strategies.
• Manage the full product portfolio, excluding comminution, across assigned regions in Saudi Arabia.
• Engage directly with key customers on-site to provide technical advice and value-based solutions.
• Identify and lead new projects and inquiries, ensuring appropriate equipment selection aligned with technical, strategic, and commercial objectives.
• Convert competitor customers and introduce new technologies to the market.
• Manage strategic accounts through structured engagement, including business reviews and debtor-day management.
• Lead equipment, technology, and digital solution trials, providing application engineering support.
• Oversee spare parts stocking, monitor inventory turnover, and support sales teams with invoicing and delivery.
• Utilize Salesforce and SAP for opportunity management, forecasting, and reporting.
• Adhere to Weir's safety standards and Duty of Care policies, demonstrating commitment to a zero-harm safety culture.
• Travel frequently within the territory as required.

Qualifications and Requirements

• Bachelor's degree in Engineering.
• A minimum of 5 years of technical sales experience, preferably in mining or heavy industry sectors.
• Strong expertise in pumps and application engineering-led consultative sales.
• Fluent in Arabic and business-fluent in English.
• Possession of a valid driver's license and passport.
• Must be a Saudi national, based locally in Saudi Arabia.
• Experience in aftermarket services is desirable.
• Exposure to large mining customers such as Ma'aden is a plus.
• Territory or key account management experience is beneficial.
• Familiarity with Salesforce, ERP systems, and Microsoft Office is advantageous.
• A strong commercial mindset and the ability to work independently within a lean team environment.

Required Skills

• Territory Management
• Customer Engagement
• Sales Execution
• Key Account Management
• Technical Support
• Application Engineering
• Pumps
• Consultative Sales
• Salesforce
• SAP
• Microsoft Office
• Commercial Mindset
• Work Independently

Work Environment and Arrangement

This is a full-time, onsite position located in Al Khobar, Eastern Province, Saudi Arabia, covering the cities of Al Khobar and Dammam. The role requires frequent travel within the territory.

Customer Support Agent

Location

Khobar, Saudi Arabia

About NowPay

NowPay is a leading fintech company focused on improving financial wellness by providing innovative earned wage access and financial solutions. We are committed to delivering exceptional customer experiences and helping our users access financial services with confidence and ease.

Position Summary

We are seeking a Customer Support Agent to join our team and serve as the first point of contact for our customers. The ideal candidate will have previous experience in a banking call center environment and possess excellent communication, problem-solving, and customer service skills.

The Customer Support Agent will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a seamless customer experience across all communication channels.

Key Responsibilities

• Respond to customer inquiries via phone calls, emails, chat, and other support channels.

• Provide accurate information regarding NowPay products, services, and processes.

• Resolve customer complaints and issues in a professional and timely manner.

• Escalate complex cases to the relevant internal departments and follow up until resolution.

• Maintain high levels of customer satisfaction and service quality.

• Document customer interactions and update records accurately in internal systems.

• Follow established customer support procedures and service standards.

• Identify recurring customer concerns and provide feedback for process improvement.

• Collaborate with Operations, Product, and Partner Success teams to ensure efficient issue resolution.

• Meet individual and team performance KPIs, including response times, resolution times, and customer satisfaction metrics.

Qualifications & Requirements

• Diploma or Bachelor's degree in Business Administration, Finance, Communications, or a related field.

• Previous experience in a bank call center is mandatory.

• Minimum 1 year of experience in customer service, customer support, or contact center operations.

• Experience within the banking, fintech, or financial services industry is highly preferred.

• Excellent verbal and written communication skills in Arabic and English.

• Strong problem-solving and conflict-resolution abilities.

• Ability to handle customer interactions professionally and empathetically.

• Good computer skills and familiarity with CRM or ticketing systems.

• Strong organizational skills and attention to detail.

• Ability to work effectively in a fast-paced environment.

Working Schedule

• 5 working days per week.

• 2 days off per week.

• Working hours: 9:00 AM to 5:00 PM.

What We Offer

• Competitive salary package.

• Professional development and growth opportunities.

• Dynamic and collaborative fintech work environment.

• Opportunity to contribute to a rapidly growing company transforming financial wellness in the region.

If you have a passion for customer service and experience supporting customers in a banking environment, we would love to hear from you.

• Conduct financial analysis and planning to support strategic decision-making.
• Prepare financial statements and assist in financial reporting ensuring compliance and accuracy.
• Perform data analysis and budget planning to help improve financial performance.
• Provide actionable insights to enhance the financial health and stability of the organization.

• Must be a Saudi national.
• Strong expertise in Financial Planning and Finance principles.
• Proficient in reviewing and analyzing Financial Statements.
• Excellent analytical skills with attention to detail.
• Experience in Financial Reporting is highly desired.
• Strong proficiency in Excel and financial modeling tools.
• Bachelor's degree in Finance, Accounting, Economics, or a related field.

Job Title: Cashier 

Job Duties:

• Receive customers and take orders accurately.
• Enter orders into the Point of Sale (POS) system.
• Receive payments and issue invoices.
• Ensure orders are delivered correctly.
• Provide excellent customer service and handle inquiries professionally.
• Maintain the cleanliness and orderliness of the work area.

Requirements:

• High school diploma as a minimum.
• Previous experience as a cashier or in restaurants.
• Good customer service and communication skills.
• Basic knowledge of English.
• Ability to work under pressure and in shifts.

Start Date: Immediate.

Receptionist Required for a Ladies Salon – Khobar (Al Jaser District)

We are looking for a polite, customer-friendly, and organized employee to manage the daily reception operations within the salon.

Job Duties:
• Greeting and welcoming clients.
• Organizing and managing appointments.
• Processing payments and issuing invoices.
• Following up on bookings and responding to customer inquiries.
• Monitoring product inventory and assisting with periodic stocktaking.
• Contributing to social media photography and marketing.

Requirements:
• Previous experience in reception or customer service (preferably in a ladies' salon).
• Excellent communication skills.
• Proficiency in using social media platforms.
• Organized and committed personality.
• Proximity to Al Jaser district in Khobar is preferred.

Working Hours:
• Monday to Wednesday: 2 PM – 10 PM.
• Thursday to Saturday: 1 PM – 10 PM.
• Weekly Off: Sunday.

Salary:
💰 4,000 SAR per month.

To apply, please send your CV.

Food server and receptionist wanted for Ab Latt restaurant in Al Khobar in Shurfat Park complex.