Full-time موظف مكتب استعلامات Jobs in Saudi Arabia

More than 421 Full-time موظف مكتب استعلامات Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, handling guest requests, and providing essential information and support. You will play a crucial part in maintaining the smooth operation of hotel communications and upholding W Hotels' commitment to providing unparalleled service.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns with professionalism and efficiency.
  • Operate the telephone switchboard station to manage all incoming and outgoing communications.
  • Process guest requests, including wake-up calls, screening calls, implementing do not disturb settings, call forwarding, setting up conference calls, handling TDD relay calls, and managing non-registered guest calls.
  • Advise guests of any messages received promptly and accurately.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages when necessary.
  • Receive, record, and relay messages accurately, completely, and legibly to the appropriate parties.
  • Activate and deactivate guest room message lights as required.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning correctly.
  • Respond to special requests from guests with unique needs, ensuring their satisfaction.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed to assist guests.
  • Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring they receive appropriate support and attention.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Proficiency in Telephone Operations.
  • Strong Guest Service and communication abilities.
  • Effective Problem-Solving skills.
  • Capability in providing excellent Customer Support.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods. Employees must be able to enter and locate information using computers and/or POS systems. Additionally, the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance is necessary.

breifcase0-1 years

locationRiyadh

3 days ago
Customer Care - Sales

Customer Care - Sales

📣 Job AdNew

Fast Fit EMS

Full-time

About the Role

Fast Fit EMS Fitness Company, a prominent EMS fitness brand in Saudi Arabia with 11 clubs across major cities, is seeking a Customer Care - Sales Specialist to join its team in Riyadh. Founded in 2019, Fast Fit is committed to innovation and customer satisfaction. This full-time position is suitable for individuals interested in the beauty and fitness industry who aim to achieve sales targets while providing excellent customer service. The role involves handling customer inquiries and driving sales, contributing to a positive work environment. The company provides comprehensive internal training to support employee development.

Key Responsibilities

  • Achieve sales targets while delivering excellent customer service.
  • Handle customer requests and inquiries via phone and email in both Arabic and English.
  • Contribute to a positive work environment through polite and professional interactions with customers and colleagues.

Qualifications and Requirements

  • A bachelor's degree is preferred.
  • 1 year of experience in a customer-facing or sales role is required.
  • Work experience in Sales will be considered an added advantage.
  • Dedication and passion for assisting customers.
  • Ability to work effectively in a fast-paced environment.
  • A polished and professional demeanor.

Required Skills

  • Driven, persuasive, and motivated attitude.
  • Excellent communication skills, both verbal and written, in Arabic and English.
  • Strong phone contact handling skills and active listening abilities.
  • Proficiency in handling customer requests via phone and email.
  • Ability to multitask, prioritize, and manage time effectively.

Work Environment and Benefits

This is a full-time position based in Riyadh. The role offers a 5-day work week. Employees will receive competitive salaries, high commissions, benefits, and incentives. The company provides comprehensive health coverage, a supportive work environment, specialized training, and opportunities for career growth, including potential global opportunities. Employees are entitled to 30 days of paid annual leave.

breifcase0-1 years

locationRiyadh

about 21 hours ago
RECEPTIONIST - Tamayyaz

RECEPTIONIST - Tamayyaz

📣 Job AdNew

Novotel Hotels

Full-time

About the Role

Novotel Hotels announces its need to hire a Receptionist in the "Differentiation" department to join the team in Riyadh, Saudi Arabia. As the first point of contact in the organization, you will play a key role in providing a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to providing excellent customer service in a fast-paced office environment.

Key Tasks and Responsibilities

  • Welcome visitors, clients, and employees professionally and courteously.
  • Answer incoming phone calls and direct them to the appropriate departments or individuals.
  • Schedule and manage appointments using scheduling software while maintaining accurate calendars.
  • Maintain the reception area in an organized, clean, and professional manner.
  • Perform administrative tasks including mail distribution, data entry, and document management.
  • Provide information about company services and direct inquiries to the relevant departments.
  • Manage visitor logs and ensure compliance with security protocols.
  • Support office operations by assisting with general administrative tasks as needed.
  • Handle correspondence and maintain the confidentiality of sensitive information.
  • Demonstrate professional communication standards in all interactions, both verbal and written.

Qualifications and Requirements

  • Proven experience in a reception, customer service, or similar role requiring direct public interaction.
  • Excellent verbal and written communication skills in English.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications and phone systems.
  • Ability to multitask and prioritize in a busy work environment.
  • Professional demeanor with a friendly and empathetic approach to customers.
  • Ability to remain calm and handle multiple inquiries simultaneously.
  • Strong interpersonal skills and the ability to work collaboratively with diverse teams.

Core Skills

  • Reception
  • Customer Service
  • Organizational Skills
  • Communication (Verbal and Written)
  • Microsoft Office Suite
  • Phone System Operation
  • Scheduling Software Proficiency
  • Appointment Management Systems
  • Interpersonal Skills

Additional Information

Company: Novotel Hotels

Job Title: Receptionist - Differentiation

Location: Riyadh, Riyadh Region, Saudi Arabia

Required Experience: 0-1 year

Job Type: Full-time

Preferred Qualifications: Proficiency in both Arabic and English is preferred. Experience with scheduling software and appointment management systems is also preferred.

Work Environment: [Information about the team, hotel, or workplace culture will be included here, reflecting the specific environment.]

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity and Inclusion: We are an inclusive company, and our goal is to attract, retain, and develop a diverse workforce.

breifcase0-1 years

locationRiyadh

5 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to enter the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns with efficiency and courtesy.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received promptly and accurately.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs, ensuring their satisfaction.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed to assist guests.
  • Follow all company policies and procedures diligently.
  • Report accidents, injuries, and unsafe work conditions to the manager immediately.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets by adhering to security protocols.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their needs are met with respect and care.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards to maintain high service levels.
  • Stand, sit, or walk for an extended period of time as required by the role.
  • Enter and locate information using computers and/or POS systems accurately.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Exceptional communication skills, both verbal and written.

Work Environment and Additional Information

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role is not remote. The Job Number for this position is 26071723. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. The mission of W Hotels is to encourage curiosity and expand horizons, offering a place to experience life and reinvent the norms of luxury. The service culture emphasizes that anything can be done at any time, turning guest passions into reality.

breifcase0-1 years

locationRiyadh

3 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an entry-level opportunity within the hospitality industry. As the primary point of contact for many guests, the Telephone Operator plays a key role in ensuring a positive guest experience.

Key Responsibilities

  • Answer, record, log, and process all incoming guest calls, requests, questions, or concerns efficiently and professionally.
  • Operate the hotel's telephone switchboard station to manage all incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, call screening, do not disturb settings, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
  • Inform guests of any messages received for them.
  • Monitor busy or unanswered lines, providing updates to callers on hold and offering to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly to the appropriate individuals.
  • Activate and deactivate guest room message lights as required.
  • Assist guests by providing instructions on internet access and transferring guests with technical difficulties to the internet provider's customer support.
  • Test communications equipment regularly to ensure proper functioning.
  • Respond to special requests from guests with unique needs with attentiveness and care.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems promptly.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed to assist guests.
  • Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their needs are met with respect and professionalism.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Excellent communication skills, both verbal and written.
  • Strong customer service orientation with a focus on guest satisfaction.
  • Proficiency in telephone operations and handling multiple lines.
  • Competence in computer operations and using relevant systems.

Work Location and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The job number for this opening is 26071723, and it falls under the Job Category of Rooms & Guest Services Operations.

Marriott International is committed to being an equal opportunity employer and fostering an environment where the unique backgrounds of associates are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

3 days ago
Reception Administrator

Reception Administrator

📣 Job AdNew

Evolution Services

Full-time

About the Reception Administrator Role

Evolution Services is seeking a Reception Administrator to join our team in Riyadh, Saudi Arabia. This role is integral to maintaining a professional company image and ensuring the smooth execution of daily operations. The Reception Administrator will act as the primary point of contact for visitors, clients, and suppliers, while also providing essential administrative support across commercial, HR, and project management functions.

Key Responsibilities

  • Professionally greet and assist all visitors, clients, and suppliers upon arrival.
  • Answer and route incoming phone calls, WhatsApp messages, and general email inquiries to the appropriate departments.
  • Manage the reception area, including booking meeting rooms, controlling visitor access, arranging hospitality services, and coordinating courier services.
  • Provide translation assistance for company brochures and project-related documents from English to Arabic.
  • Support the commercial team by managing vendor communications, maintaining commercial filing systems, and providing documentation support.
  • Assist with project administration tasks such as booking accommodation, arranging travel, managing accreditations, and coordinating daily requirements for project staff.
  • Handle inquiries received through official social media inboxes.
  • Coordinate departmental social communications, including announcements, notices, staff events, and updates.
  • Assist HR with onboarding paperwork and coordinate annual staff ticket bookings.

Qualifications and Experience

  • 1 to 3 years of experience in a reception, administrative support, or HR assistance role is preferred.
  • Strong interpersonal skills for effective interaction with a diverse range of individuals.
  • Excellent organizational skills and a logical approach to problem-solving, with a keen attention to detail.
  • High proficiency and comfort working with Microsoft Excel and Word.
  • Fluent and confident in speaking, reading, and writing in both Arabic and English.
  • Familiarity with basic social media platform management, including Instagram, LinkedIn, and WhatsApp Business.
  • Must be organized, proactive, and capable of multitasking while maintaining strict confidentiality.

Required Skills

  • Communication
  • Organizational Skills
  • Attention to Detail
  • Microsoft Excel
  • Microsoft Word
  • Social Media Handling

Work Environment and Location

This is a full-time position based at our offices in Riyadh, Saudi Arabia, specifically in the Al Faisaliyah area (Exit 18). The role requires a proactive individual capable of managing multiple tasks with precision and maintaining confidentiality.

breifcase0-1 years

locationRiyadh

5 days ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, processing guest requests, and providing information and assistance. You will play a crucial part in maintaining the smooth operation of guest services by effectively handling communications and resolving guest inquiries.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • Experience: 0-1 year.

Required Skills

  • Strong communication skills are essential for interacting with guests and colleagues.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an environment of non-discrimination based on any protected status, including disability and veteran status.

breifcase0-1 years

locationRiyadh

3 days ago