Full-time Audio and video editing technician Jobs Saudis only in Saudi Arabia

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

• Assist guests with check-in, check-out, and inquiries.
• Manage reservations, cancellations, and payments.
• Coordinate with hotel departments to ensure excellent service.

• Saudi National (Mandatory).
• Advanced English (spoken & written) + Arabic.
• 5 working days per week, 8-hour rotating shifts.
• Must be fully available (not enrolled in studies or other commitments).
• Hospitality/customer service experience is preferred.

• Develop and implement the local supply chain strategy in line with regional and global frameworks.
• Lead sourcing, procurement, and supplier negotiations for cost efficiency.
• Monitor supplier performance and manage contractual relationships.
• Oversee inventory planning and logistics coordination.
• Ensure compliance with company policies, ISO standards, and local regulations.

• Contribute to the Saudi site establishment project, including recruitment and system implementation.
• Implement supply chain systems (ERP, planning tools, dashboards) for efficient operations.
• Act as a local subject matter expert.

• Bachelor’s degree in Supply Chain, Business Administration, Engineering, or related field.
• 8–12 years of experience in supply chain, procurement, and logistics.
• Proven experience in scaling supply chain operations.
• Strong negotiation and supplier management skills.
• Experience with ERP systems (*, SAP, Navision, Oracle).
• Fluent in English (written and spoken).
• Strong organizational and leadership skills.

• Take a significant role in shaping DYWIDAG’s operations in Saudi Arabia.
• Direct impact on operational performance and local growth.
• Become part of a globally recognized company that values ownership and professionalism.

• Drive Sales: Meet and surpass monthly and annual sales targets.
• Market Expansion: Identify and secure new business opportunities and partnerships.
• Field Visits: Conduct regular on-site visits to current and potential clients.
• Relationship Management: Build and maintain strong, long-term relationships with key stakeholders.
• Reporting: Provide detailed feedback on market trends, competitor activities, and sales performance.

• Nationality: Strictly for Saudi Nationals.
• Experience: 1 to 3 years of proven experience in Sales, preferably in FMCG, Food, or Catering sectors.
• Skills: Strong negotiation, persuasion, and closing skills.
• Mobility: Must hold a valid driver’s license and be willing to travel for fieldwork.
• Communication: Excellent proficiency in Arabic; English language skills are a strong plus.

We are seeking a dedicated Cashier to join our team and provide excellent customer service while handling financial transactions accurately and efficiently. The ideal candidate will be responsible for processing sales transactions, operating cash registers and point-of-sale systems, handling cash and credit card payments, issuing receipts, and maintaining accurate cash drawer balances. Additional duties include assisting customers with inquiries, maintaining a clean and organized checkout area, and collaborating with team members to ensure smooth store operations.

• Develop and maintain various technical documents, including policy and compliance documents, process documentation, system architecture diagrams, and user manuals.
• Collaborate with IT Operations engineers and subject matter experts to gather information.
• Translate complex technical information into easily understandable language.
• Proofread and edit documents for clarity and adherence to company style guides.
• Conduct regular audits of existing documentation to ensure accuracy.

• Saudi national with 4-10 years of overall experience, including 4-7 years in a relevant field.
• Minimum bachelor’s degree.
• Excellent written and verbal communication skills in both English and Arabic.
• Strong understanding of IT operations concepts.
• Proven experience documenting IT infrastructure and systems.
• Proficiency with documentation tools and experience with diagramming tools.

• The First Impression: Welcome patients with a professional and friendly demeanor.
• Operations: Manage phone calls, coordinate complex scheduling, and handle patient inquiries.
• Administration: Maintain an organized reception area and handle medical software entries with high accuracy.
• Service Excellence: Ensure a seamless and high-quality experience for every patient from check-in to check-out.

• Nationality: Saudi National is preferred.
• Language: Fluency in both Arabic and English (Written and Oral).
• Experience: Previous experience in customer service or healthcare reception is highly preferred.
• Skills: Proficiency in Microsoft Office and medical billing/scheduling software.
• Traits: High attention to detail, ability to multitask under pressure, and a professional appearance.

• Full-time stable role in a reputable dental practice.
• Professional and supportive working environment.
• Competitive salary (to be discussed after the interview).

• Adheres to all standards, policies, and procedures (SOPs, etc.).
• Assists the Director of Marketing to implement campaigns in accordance with the programme or plan.
• Social media management (content creation, posts, stories, and inbox responses).
• Flyer creations for digital screens using either Adobe.
• Maintains and administers media plan in a structured and systematic manner.
• Assists to maintain the inventory and ordering of collaterals, media kits, or corporate gifts.

• Maintains communication and coordination with external agencies.
• Reviews and provides guidelines, as well as assisting to develop or enhance hotel presentations for internal and external uses.
• Manages and follows up with accounts on purchase orders, payments as relevant.
• Provides insights and creative support for quarterly priorities - competitor reviews, communication platforms, and key messages.
• Supports hotel photo or video shoots.
• Responds to trade or guest requests and needs professionally, timely, and with passion.

• Learning & Development programs tailored for your career growth.
• MOstay programme offers complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness benefits.
• Retirement Plans based on your length of service and role.

• A competitive salary.
• Career development opportunities.
• Health insurance.