Guest services associate Jobs in Saudi Arabia

• CEO’s Strategic Support: Manage the CEO's schedule encompassing travel, meetings, and conferences, and represent the CEO in select meetings.
• Document & Workflow Excellence: Draft correspondence, manage sensitive documents, and assist in administration tasks.
• Office Operations: Ensure optimal operation of office supplies and equipment while refining administrative policies.
• Cross-Functional Collaboration: Work closely with internal teams and external partners to streamline workflows.

• 3+ years supporting C-suite executives in a tech or fast-paced industry.
• Proficient in SAP ERP modules.
• Mastery in calendar management and document control.
• Proactive problem-solving and efficiency driving skills.

• Manage the HR department and ensure efficient policies and procedures.
• Develop plans and structures aligned with company goals and Gulf expansion.
• Administer employee contracts and manage HR governance.
• Oversee operations in the company's branches across the Gulf.

• Proven experience in Human Resources in Saudi Arabia, preferably within startups or rapidly growing organizations.
• In-depth knowledge of Saudi labor laws and management of government platforms like Qiwa and GOSI.
• Strong skills in preparing employee contracts and compliance frameworks.
• Fluency in English, both spoken and written.

• Manage the outlet in accordance with Grand Hyatt standards.
• Ensure guest satisfaction and quality service.
• Operate within the predetermined budget.

• A relevant degree, apprenticeship, or diploma in Hospitality or Restaurant Management is preferred.
• At least 2 years of experience as an Outlet Manager or Assistant Manager in a hotel or reputable restaurant.

• Greet guests and take orders efficiently.
• Deliver food and beverage items according to the hotel's standards and procedures.
• Assist in restaurant preparation to ensure a seamless dining experience.
• Responsible for setting tables and maintaining cleanliness of equipment.
• Ensure high levels of guest satisfaction by being attentive to guests’ needs and responding promptly throughout their dining experience.

• Relevant experience in the hotel or hospitality industry is preferred.
• Must be a pleasant team player with strong communication and interpersonal skills.
• Proficiency in Cantonese, English, and Mandarin is an advantage.
• Fresh graduates are welcome to apply.

• Portfolio Expertise & Sales Enablement: Provide portfolio selection support, align closely with Account Managers, and empower sales teams by offering technical insights and narratives.
• Opportunity Management & Deal Support: Drive technical sales strategies, engage directly with customers, and provide insights to ensure alignment with customer requirements.
• Portfolio Growth & Volume Accountability: Accountable for driving portfolio sales growth, capitalize on market trends, and develop business opportunities.
• Post-Sales Support & Customer Success: Ensure seamless delivery and customer satisfaction while facilitating onboarding and service execution.
• Collaboration: Work collaboratively with Account Managers and Technical Sales teams to develop tailored solutions.

• Implement strategies to increase digital service sales across multiple platforms.
• Design and launch effective digital campaigns and initiatives to boost customer acquisition and retention.
• Lead projects that involve service-related initiatives with the marketing department.
• Monitor and analyze online sales performance and customer engagement to identify growth opportunities.
• Work with cross-functional teams to deliver projects seamlessly.
• Manage project budgets, timelines, and KPIs for sales and marketing.
• Prepare performance reports and present insights to senior management.
• Explore new opportunities to enhance digital customer experiences.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in sales, digital marketing, or project management in service industries.
• Strong success track record in driving digital sales growth.
• Excellent leadership, organizational, and project management skills.
• Fluency in English; Arabic is a plus.

• Experience with e-commerce platforms and digital sales tools.
• Knowledge of SEO, SEM, and digital advertising.
• Strong problem-solving skills and innovative mindset.

We’re looking for a Content & Social Media Coordinator to create and manage digital content for our floral and events brand.

Role includes:

• Creating Reels & TikToks and editing short videos
• Create engaging Instagram posts/stories
• Behind-the-scenes & trend content ( require physical presence to shoot )
• Writing captions, emails, WhatsApp & push notifications
• Scheduling content

Requirements:

• Experience with short-form video

• Canva & CapCut skills

• Organized and reliable

Work setup:

Part-time / Remote

In person presence is required only during event for content creation

• Assist the project team with day-to-day support of the project or site.
• Organize and expedite the flow of work through the project or site and initiate follow-up actions.
• Maintain knowledge of project status, scheduling requirements, and departmental operations/procedures.
• Set up and maintain hard copy and electronic site file directories.
• Coordinate, schedule, and prepare information for meetings and appointments.
• Arrange travel, accommodations, and car rentals.
• Assist with onboarding/orientation of personnel.

• Five years of project/admin experience in the Engineering and Construction industry is preferable.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Self-motivated with good organizational skills.
• Bilingual is a plus.

• Customer Service:
  • Welcome visitors and direct them to appropriate staff.
  • Register walk-in and call-in students on IDP’s CRM system.
  • Answer and redirect incoming calls.
  • Monitor the office email account and distribute messages as needed.
• Operations Support:
  • Assist counselors in university applications.
  • Respond to student queries via phone or WhatsApp.
  • Help plan and prepare meetings and conferences.
  • Prepare marketing materials for events.
• Administration:
  • Maintain updated copies of procedures and templates.
  • Arrange outgoing courier and mail pickups.
  • Assist with administrative tasks as directed.

• Develop new business opportunities in the telecom sector
• Prepare proposals and communicate complex technical details to clients
• Support in tendering processes and contract negotiation
• Liaise with technical teams to ensure solution delivery
• Maintain updated knowledge of telecom technologies and trends

• Bachelor’s in Telecommunication Engineering
• Minimum 5 years of experience in telecom sales
• Familiarity with telecom infrastructure and solutions
• Excellent communication and organizational skills

• Promote and sell preventive and corrective maintenance contracts and service agreements.
• Identify new business opportunities with existing and prospective customers.
• Maintain strong relationships with clients to ensure contract renewals and customer satisfaction.
• Conduct site visits to assess customer equipment and service requirements.
• Prepare and present quotations, proposals, and service offers.
• Negotiate contract terms and close sales in line with company policies.
• Coordinate with technical and service teams to ensure the accurate scope of work.
• Follow up on leads, inquiries, and expired or expiring maintenance contracts.
• Monitor customer feedback and address concerns in coordination with service teams.
• Maintain accurate records of sales activities, contracts, and customer data.

• Diploma or Bachelor’s degree in Business, Engineering, or a related field.
• Proven experience in maintenance, service, or technical sales.
• Basic technical understanding of equipment, systems, or facilities maintenance.
• Strong communication, negotiation, and presentation skills.
• Ability to work independently and meet sales targets.

• Manufacture sweets, chocolates, and other confectionery products using hand tools and machinery.
• Develop and improve recipes and designs to enhance product offerings.
• Select, measure, and mix ingredients for various confections.
• Operate and maintain confectionery equipment such as mixers and ovens.
• Monitor baking temperature and time to ensure quality.
• Adhere to health, safety, and public health policies and procedures.

• Implement all sales activities and maximize business opportunities in your area of responsibility.
• Ensure comprehensive coverage of your portfolio, achieving targets and maximizing productivity.
• Negotiate prices with customers for transient and group business in connection with the properties.
• Promote and generate sales leads for Rotana within your respective areas.
• Provide feedback on changing marketing conditions and competition trends through direct sales solicitation.
• Maintain files of major accounts and assist superiors in account management.
• Adhere to selling strategies during negotiations and maximize upselling opportunities.

• Degree in sales and a minimum of two years postgraduate work experience, ideally within the hotel industry.
• Computer literacy with excellent presentation skills.
• Strong verbal and written communication skills in English; proficiency in additional languages is an asset.

• Guest and service-oriented attitude with a proactive approach.
• High integrity and professionalism in dealing with colleagues and clients.
• Track record in exceeding targets, understanding hotel operations, effective communication, and teamwork.

• Greet and serve customers with a positive attitude.
• Multi-task various front-of-the-house duties to ensure smooth service.
• Take and deliver food and drink orders promptly and accurately.
• Prepare tables by setting up linens, silverware, and glasses.
• Maintain cleanliness and organization of the dining area.
• Communicate effectively with kitchen staff to meet guests’ needs.
• Follow all health department regulations for food safety.

• Proven work experience as a Waiter or Waitress.
• Excellent presentation and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work in a team and adapt to a flexible schedule.

• Manage and coordinate executive calendars, including appointments, meetings, and travel arrangements.
• Organise and support internal and external meetings by preparing agendas, taking accurate minutes, and following up on action items.
• Act as the main point of contact for senior management, handling correspondence and calls with professionalism.
• Prepare, draft, and edit official correspondence, reports, presentations, and administrative documents.
• Handle confidential and sensitive information with discretion and integrity.
• Coordinate effectively with internal teams and external stakeholders to ensure smooth workflow.
• Maintain organised electronic and physical filing systems in line with best practices.
• Provide general administrative support, including office supply coordination and ad-hoc administrative tasks.
• Ensure compliance with company policies, procedures, and governance requirements.

• Bachelor’s degree in Law, Business Administration, Accounting, or Finance.
• Minimum of 3 years of experience in a similar role (Executive Secretary, Executive Assistant, or equivalent).
• Experience must be within a joint-stock company or a company listed on the Saudi Stock Exchange (Tadawul).

• Strong organizational, planning, and time-management skills.
• Excellent written and verbal communication skills in English and Arabic.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• High level of professionalism, discretion, and confidentiality.
• Ability to multitask, work under pressure, and prioritize effectively.
• Strong attention to detail and follow-up skills.

• Professional and structured work environment
• Opportunity to work closely with senior leadership
• Career growth and development opportunities

• Supervise daily maintenance operations and develop maintenance policies.
• Conduct inspections and manage preventative and corrective maintenance plans.
• Schedule maintenance, analyze issues, and oversee project implementation.
• Ensure compliance with maintenance regulations and CBAHI requirements.
• Participate in budget preparation and monitor expenditures.
• Coordinate with stakeholders for construction and renovation projects.
• Implement safety programs and ensure staff compliance with health and safety policies.

• BSc Degree in Mechanical or Electrical Engineering or equivalent.
• Minimum of 3 years experience in the MEP engineering field.
• Proficiency in MS Office Suite and basic AutoCAD.
• Fluency in English and Arabic.

• Indoors: 20% / Outdoors: 80%
• 6 Working Days per week / 1 Day Off
• Working Hours: 8:00 AM - 5:00 PM with 1-hour break