Receptionist Jobs in Saudi Arabia

• Achieve positive outcomes from guest queries efficiently.
• Oversee the check-in/out process and complete audit procedures as necessary.
• Keep Front Office Management aware of guest feedback.
• Deliver outstanding customer service at all times.
• Participate in training programs.
• Possess knowledge about room categories, rates, and hotel promotions.
• Maximize room occupancy through effective upselling techniques.
• Comply with hotel security and health regulations.
• Assist other departments when required.

• Previous experience in a customer-focused environment.
• A high school diploma or equivalent.
• A positive attitude and strong communication skills.
• A commitment to excellence in customer service.
• Good grooming standards.
• The ability to work both independently and as part of a team.
• Competency in IT systems.

• Achieve positive outcomes from guest queries efficiently.
• Oversee the check-in/out process and complete audit procedures as necessary.
• Keep Front Office Management aware of guest feedback.
• Deliver outstanding customer service at all times.
• Participate in training programs.
• Possess knowledge about room categories, rates, and hotel promotions.
• Maximize room occupancy through effective upselling techniques.
• Comply with hotel security and health regulations.
• Assist other departments when required.

• Previous experience in a customer-focused environment.
• A high school diploma or equivalent.
• A positive attitude and strong communication skills.
• A commitment to excellence in customer service.
• Good grooming standards.
• The ability to work both independently and as part of a team.
• Competency in IT systems.

• Implement all instructions and directives from the Regional Manager.
• Supervise daily operations and movements within the lounge.
• Ensure the security and comfort of lounge passengers.
• Maintain high standards of customer service and report any feedback promptly.
• Organize and manage all records and files related to lounge operations.
• Handle cash sales for lounge entrance fees accurately.
• Ensure all facilities and equipment are in good working condition.
• Adhere to hygiene standards consistently.

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage meeting room bookings and maintain the reception area’s appearance.
• Receive, sort, and distribute daily mail/deliveries.
• Handle basic administrative duties such as data entry, filing, and correspondence.
• Support other departments with administrative tasks as needed.
• Maintain visitor logs and ensure compliance with security procedures.

• Proven work experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our company, greeting visitors, managing incoming calls, and maintaining a welcoming office environment. The ideal candidate will possess excellent communication skills, multitasking abilities, and a strong commitment to providing exceptional customer service while handling various administrative duties.

Key responsibilities include:
• Welcoming visitors and directing them to appropriate departments or staff members
• Managing calls
• Scheduling appointments and maintaining electronic calendar systems
• Processing incoming and outgoing mail and packages
• Performing general administrative tasks,
• Maintaining a clean and organized reception area

• Must hold a university degree.
• Saudi nationality.
• Willingness to work in two shifts: from 9 am to 12 pm and from 4 pm to 9 pm.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression on guests and partners.
• Register guests and guide them through digital check-in/check-out procedures.
• Enhance the guest experience with VIP treatments and personalized touches.
• Address and resolve guest issues in a timely manner.
• Prepare training manuals and standard operating procedures for new team members.
• Maintain cleanliness and organization of units for a consistent guest experience.
• Collaborate with various departments to identify operational efficiencies.

• High school diploma or equivalent; further education in hospitality or customer service preferred.
• Proven customer service experience with a focus on excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and ability to multitask effectively.
• Ability to work flexible hours, including evenings and weekends.
• Basic computer proficiency including Microsoft Office.

• Phone etiquette
• Receptionist duties
• Clerical skills
• Communication
• Customer service

• Phone Etiquette, Communication, and Customer Service skills
• Receptionist Duties and Clerical Skills
• Excellent interpersonal skills and ability to multitask
• Proficiency in Microsoft Office and general office equipment
• Previous experience in a similar role is preferred

• Greet and welcome guests.
• Register guest details and guide visitors to the appropriate personnel.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone.
• Handle courier tasks, including receiving and sorting daily deliveries.
• Maintain office security by controlling access via the reception desk.
• Perform clerical duties such as filing and photocopying.
• Other duties as assigned by the Line Manager.

• Supervising daily reception operations and team performance
• Ensuring excellent customer service and a distinctive experience for clients
• Managing reservations and follow-up with customers
• Monitoring reviews and dealing with electronic platforms
• Continuous coordination with management and specialists
• Maintaining the cleanliness and appearance of the reception area

Job responsibilities

• Greet and welcome clients in a professional and friendly manner.

• Manage appointments, including booking, rescheduling, and cancellations.

• Handle phone calls, emails, and inquiries quickly and politely.

• Process payments and maintain accurate financial records.

• Coordinate with salon staff to ensure services are delivered efficiently.

• Keep the reception area clean and organized.

• Assist with basic administrative tasks as needed.