Customer Services Jobs for Female in Jeddah

Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, ready to welcome guests with high standards and trademark elegance.

Job Description
As a friendly and professional Hostess, you will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring a positive dining experience. Your responsibilities include:

• Greeting guests warmly upon their arrival
• Managing reservations and seating arrangements efficiently
• Escorting guests to their tables and presenting menus
• Collaborating with waitstaff and kitchen staff to ensure smooth operations
• Maintaining cleanliness of the reception area and dining section
• Handling reservations through phone and online
• Addressing guest inquiries and resolving issues
• Staying informed about menu items and specials
• Assisting in organizing special functions during busy periods
• Promoting special offers to enhance guest experience

Qualifications
We require:

• At least 1 year of experience in a similar role
• Excellent customer service skills and a friendly attitude
• Strong communication skills, proficient in English
• Cultural sensitivity and knowledge of local customs
• Exceptional organizational and multi-tasking abilities
• Flexibility to work various shifts

Join us at Raffles, where we embody a service culture dedicated to excellence.