Customer Services Jobs in Jeddah

• Provide proactive advice and consult with customers to ensure satisfaction.
• Monitor customer shipments, offering proactive updates and resolving issues before they escalate.
• Incorporate and transfer customer requirements into the Kuehne+Nagel systems.
• Create and review reports as needed, including performance analysis.
• Collaborate with sales and account management teams to exchange knowledge and enhance service.

• A degree in logistics, supply chain, or a similar field.
• A minimum of 2 years' experience in freight forwarding, with a focus on air logistics.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills, with fluency in English.

We are looking for Sales person

• Greeting guests warmly upon their arrival
• Managing reservations and seating arrangements efficiently
• Escorting guests to their tables and presenting menus
• Collaborating with waitstaff and kitchen staff to ensure smooth operations
• Maintaining cleanliness of the reception area and dining section
• Handling reservations through phone and online
• Addressing guest inquiries and resolving issues
• Staying informed about menu items and specials
• Assisting in organizing special functions during busy periods
• Promoting special offers to enhance guest experience

• At least 1 year of experience in a similar role
• Excellent customer service skills and a friendly attitude
• Strong communication skills, proficient in English
• Cultural sensitivity and knowledge of local customs
• Exceptional organizational and multi-tasking abilities
• Flexibility to work various shifts

• Greet and assist clients warmly and professionally.
• Manage phone calls and respond to inquiries.
• Schedule appointments efficiently for clients.
• Perform clerical duties to support clinic operations.
• Maintain a welcoming and organized reception area.

• Strong phone etiquette and receptionist skills.
• Proficiency in clerical and communication skills.
• Exceptional customer service abilities.
• Excellent organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment.
• Experience in the healthcare or beauty industry is a plus.

• Greet and direct visitors, ensuring a warm and professional welcome.
• Answer and manage incoming phone calls, emails, and other communications.
• Schedule appointments and maintain calendars for executives and meeting rooms.
• Perform administrative tasks such as data entry, filing, and document preparation.
• Coordinate with other departments to ensure smooth office operations.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with basic office maintenance and supply inventory.
• Support other administrative staff as needed.
• Ensure security protocols are followed by monitoring visitor access.

• Saudi nationality (as specified for this position).
• Excellent verbal and written communication skills in both Arabic and English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong multitasking abilities and time management skills.
• Customer service orientation with a friendly and professional demeanor.
• High school diploma or equivalent (required); Bachelor's degree in Hospitality Management or related field (preferred).
• Previous experience as a receptionist or front desk agent (preferred).
• Experience in the hospitality or customer service industry (preferred).
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Adaptability and willingness to learn new skills and technologies.

• Deliver professional and efficient service to all clients.
• Manage and account for all transactions processed at the reception desk.
• Respond promptly to telephone inquiries and ensure professional communication.
• Actively promote and sell all spa services and retail products.

• Previous experience as a Spa Receptionist in a five-star hotel is preferred.
• High proficiency in written and verbal English.
• Strong computer skills and effective training abilities.
• Willingness to work extended hours as needed.

• Identify and target new business opportunities through research, networking, and prospecting.
• Conduct face-to-face meetings with clients to present our product offerings and negotiate contracts.
• Develop and maintain strong relationships with customers to encourage repeat business.
• Achieve and exceed sales targets and objectives within the designated territory.
• Provide accurate forecasts and regular reports on sales activities and performance.
• Collaborate with internal teams to ensure client needs are met and to develop effective sales strategies.
• Attend industry events and trade shows to promote the brand and generate leads.

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience as a Field Sales Representative or similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales strategies and customer relationship management.
• Self-starter with the ability to work independently and manage time effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel frequently within the assigned territory.
• Goal-oriented with a successful track record of meeting or exceeding sales targets.

• Manage official social media accounts including Instagram, TikTok, and Facebook.
• Create engaging content through shooting, editing, and copywriting.
• Produce short-form videos aligned with the latest trends.
• Develop a comprehensive monthly content plan, including posting schedules and content types.
• Design professional and consistent posts and stories for social media.
• Monitor engagement, respond to followers, and report on account performance.
• Propose innovative marketing campaign ideas to increase interaction and reach.

• Minimum of 2 years of experience in social media management.
• Proficiency in design tools such as Canva or Adobe Suite.
• Experience in shooting and editing videos.
• Understanding of digital marketing strategies and social media analytics.
• Creative, detail-oriented, and collaborative.

• Generating leads and contacting potential clients.
• Developing effective sales strategies and delivering product presentations.
• Negotiating contracts and closing sales.
• Meeting and exceeding sales targets.
• Providing exceptional customer service and collaborating with the sales team.

• Strong lead generation and sales skills.
• Excellent communication and customer service skills.
• Experience in team leadership.
• Outstanding negotiation and closing skills.
• Ability to analyze market trends and sales data.
• A proven track record of meeting or exceeding sales targets.
• A Bachelor's degree in Business, Marketing, or a related field.

• Customer Engagement: Welcome and assist customers, providing a personalized shopping experience.
• Product Knowledge: Understand our product range to confidently provide answers and make recommendations.
• Sales Achievement: Meet and exceed sales targets by building rapport and closing transactions efficiently.
• Visual Merchandising: Ensure the store is well-stocked and organized according to company guidelines.
• Order Processing & Inventory: Process orders, returns, and assist in inventory control.
• Team Collaboration: Work with team members to achieve store objectives and maintain a positive atmosphere.
• Feedback & Continuous Improvement: Gather customer feedback to improve operations and product offerings.

• High school diploma or higher; relevant experience is a plus.
• 1-2 years of retail experience, ideally in e-commerce.
• Excellent interpersonal and communication skills.
• Proficient in POS systems and basic digital tools.
• Self-motivated and driven.
• Fluency in Arabic; English proficiency is an advantage.

• Customer-centric mindset.
• Strong teamwork and accountability.
• Effective time management.
• Cultural awareness within a diverse team.

• Inclusive and growth-focused culture.
• Competitive compensation and staff discounts.
• Flexible work arrangements.
• Employee wellness initiatives.

• Callout Handling: Manage various types of contacts including alarm calls, test calls, and customer calls. Provide safety instructions and ensure effective communication during emergencies.
• Inbound: Receive and resolve queries and complaints, following up internally as necessary. Communicate resolutions to customers.
• Outbound Handling: Conduct customer satisfaction surveys and support marketing initiatives.
• 24/7 Service Monitoring: Monitor and manage customer service operations, supporting the operations team with report preparation and data tracking.

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (* pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

• High school diploma; additional certification in Office Management is a plus.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Good command of English (written and spoken).

• Develop and implement social media strategies to achieve business objectives.
• Create, curate, and publish engaging content across different formats (posts, stories, videos, reels).
• Manage and grow the company’s social media accounts on platforms including X, Instagram, LinkedIn, and our website.
• Monitor, track, and analyze social media performance metrics to optimize results.
• Coordinate with photographers and external vendors to ensure the production of high-quality content.
• Stay updated on the latest industry trends and tools.

• Bachelor’s degree in Marketing, Communications, or related field.
• Minimum of 2 years of relevant experience in social media management or digital marketing.
• Strong skills in social media content creation and digital marketing.
• Excellent communication skills.
• Ability to analyze social media performance metrics.
• Familiarity with social media management tools.
• Proficiency in Arabic and English.
• Good design skills for creating visually appealing content.

• Welcome visitors, both in person and on the telephone, ensuring they are directed correctly.
• Maintain communication via email and phone with assigned staff and other personnel.
• Handle incoming calls and correspondence, responding independently when possible.
• Maintain a professional and welcoming reception area.
• Work closely with the Director and Office Manager to ensure efficient operation of reception.
• Interact regularly with parents and staff.
• Perform other related tasks as assigned by school management.

• Bachelor's degree in a related subject or equivalent experience.
• Proficiency in English.
• Strong communication and MS Office skills.
• Able to work effectively within a team.

• Must meet all country and local education and certification requirements.
• Reference checks and criminal background checks are mandatory.