Customer Services Jobs in Jeddah

• Manage all incoming and outgoing calls accurately and courteously.
• Maintain smooth internal telecommunications following Raffles Standards.
• Record and control wake-up calls.
• Assist guests with international calls and queries.
• Address guest requests promptly and report any complaints to the Telephone Supervisor.
• Bill call costs appropriately.
• Maintain a clean work environment and adhere to emergency procedures.

• Excellent written and verbal communication skills in English.
• Ability to work harmoniously in a team and develop rapport with colleagues and guests.
• Calm and courteous demeanor under all circumstances.
• Secondary Education or relevant qualifications in Hotel Management.
• A minimum of 1 year of relevant experience in a four or five-star hotel.

• Orchestrate digital content strategies and manage a comprehensive social media content calendar.
• Oversee content execution, ensuring all translated materials are developed into creative assets.
• Design and implement innovative marketing strategies to maximize content dissemination.
• Handle daily management of social media channels, adapting content for each platform.
• Create engaging multimedia content and consistently publish original material.
• Establish partnerships with influencers and manage social media communities.
• Align content strategy with overall marketing objectives while collaborating with cross-functional teams.
• Monitor industry trends and competitor activities to identify growth opportunities.
• Develop strategies to enhance social media engagement and increase audience interaction.
• Analyze performance metrics and report key insights to stakeholders.

• Strong understanding of social media platforms with a minimum of 4 years of experience.
• Creative vision and ability to generate engaging ideas.
• Excellent copywriting and content management skills.
• Proficient analytical skills to assess social media data.
• Outstanding interpersonal and communication abilities in both English and Arabic.

• Expertise in using social media analytics tools.

We’re looking for a motivated Sales Representative to drive sales, build client relationships, and help grow our customer base.

• Greet and welcome guests as they arrive.
• Direct visitors to the appropriate person and office.
• Screen and forward incoming phone calls in a timely manner.
• Ensure the reception area is tidy and presentable with necessary materials.
• Provide accurate information to guests in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures.
• Order front office supplies as needed.
• Perform other clerical duties such as filing, photocopying, and faxing.
• Assist colleagues with administrative tasks.

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask and handle various responsibilities.

• Manage front office operations.
• Greet and assist visitors.
• Provide information about the organization and services.
• Handle phone calls and correspondence.

• Proven experience as a receptionist or similar role.
• Excellent communication skills.
• Ability to manage multiple tasks.

• Safeguard cash and equivalents, including cheques and documentation.
• Ensure all cash-related transactions align with company protocols.
• Prepare financial documentation such as cheques and transfers.
• Perform daily cash reconciliations with account balances.
• Submit monthly financial summaries and manage supplier payments.

• BSc in Accounting or Finance.
• Minimum of two years' experience as a Cashier or Accountant.
• Fluency in English is essential.

• Ability to work independently with minimal supervision.
• Strong organizational and prioritization skills.
• Excellent communication and attention to detail.
• A team player who thrives in a diverse work environment.

• Customer Service:
  • Greet customers promptly and courteously.
  • Assist customers with questions about products, prices, and store policies.
  • Process customer payments accurately using various payment methods (cash, credit cards, debit cards).
  • Issue receipts and handle returns or exchanges.
  • Resolve customer complaints or issues in a professional and timely manner.
• Cash Handling:
  • Operate the cash register and balance the drawer at the end of each shift.
  • Follow all cash handling procedures to prevent theft and errors.
  • Complete daily deposits.

• Strong customer service skills
• Basic math skills
• Attention to detail
• Cash handling experience
• Computer skills
• Teamwork and problem-solving abilities

• Experience in retail or customer service.
• Knowledge of furniture products.
• A professional appearance.
• Maintaining a positive attitude and focus on customer satisfaction in a fast-paced environment.