Customer Services Jobs in Jeddah

• Kicking off memorable guest experiences with a warm welcome.
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone.
• Taking, managing, and receiving payments for guest bookings.
• Facilitating swift check-in and check-out processes.
• Anticipating guest needs and providing tailored recommendations.
• Assisting with bill issues and restaurant recommendations.

• Excellent communication skills to interact effectively with guests.
• Strong problem-solving abilities to turn issues into opportunities.
• Fluency in the local language; additional language skills are a plus.
• Basic literacy and tech-savvy skills, including reading, writing, and math.

• Visit potential B2B clients in relevant industries, including trucks, tractors, and heavy machinery.
• Introduce our filtration products and spare parts solutions.
• Identify and follow up on sales opportunities to build trust with clients.
• Close deals, focusing on bulk/wholesale orders.
• Collect market feedback and share insights with the internal sales team.
• Maintain records of visits, contacts, and conversations.
• Distribute brochures, catalogs, or samples as required.

• Prior experience in B2B or field sales, preferably in industrial products or spare parts.
• Strong communication and interpersonal skills.
• Self-motivated with the ability to work independently.
• Knowledge of the local market and capability to travel within the city/region.
• Must have own transport.
• Basic understanding of industrial equipment is a plus.
• Fluency in both English and Arabic is an advantage.

• Competitive salary + commission/incentives.
• Fuel or transport allowance.
• Product training and industry insights.
• Opportunities for growth within a fast-expanding business.

• Communicate clearly and with a correct pronunciation of letters.
• Deliver messages to callers with clarity and courtesy.
• Handle high-pressure situations effectively.
• React calmly and effectively in emergency situations.

• Saudi National is preferred.
• Minimum High School Certificate.
• Proficient in related computer applications.
• Ability to maintain customer confidentiality.
• Good command of English (Written & Spoken).

• Provide high-quality customer service and maintain effective communication with customers.
• Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
• Identify recurring issues and relay this information for prompt corrective action.
• Assist customers with preauthorizations, claims research, and understanding provider contracts.
• Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

• Experience in customer service or call center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multitask and manage stress in a fast-paced environment.
• Strong troubleshooting and problem-solving skills.
• Exceptional follow-up skills and ability to handle conflicts professionally.

• Close direct sales of products to meet individual/team targets and organization's business objectives.
• Create, monitor, and revise lead generation plans to develop a robust sales pipeline.
• Conduct sales calls with prospective and existing customers.
• Respond to customer inquiries and build rapport by understanding their needs and recommending suitable solutions.
• Achieve sales objectives while ensuring optimum customer satisfaction by following established procedures.

• Bachelor’s degree in Pharmacy.
• Registered with the Saudi Commission for Health Specialties.
• Excellent communication skills.
• Good command of English.
• Self-motivated with a strong drive to excel.
• Must be based in Jeddah.
• Saudi National.

• Greet customers with a smile and provide excellent service.
• Take customer orders accurately and efficiently.
• Operate the cash register and handle transactions (cash/card).
• Keep the front counter area clean and organized.
• Answer customer questions about menu items and specials.
• Assist with packaging baked goods.
• Restock display cases and front supplies as needed.

• Previous cashier or customer service experience preferred (but not required).
• Friendly, helpful, and team-oriented attitude.
• Basic math and communication skills.
• Reliable, punctual, and organized.
• Ability to work in a fast-paced environment.

• Competitive hourly wage.
• Employee discounts on all baked goods.
• Flexible scheduling.
• A positive and supportive team environment.
• Opportunities to grow within the bakery.

• Manage multiple social media accounts for various brands including Instagram, Twitter, Facebook, Snapchat, and TikTok.
• Prepare and execute Marketing, Communication, and Media Plans tailored to brand requirements.
• Engage with social media communities, responding promptly to followers and updates.
• Utilize mobile photography for story creation and collaborate with freelancers for video/photo shoots.
• Conduct market and competitor analysis to inform our marketing strategies.

• Bachelor’s degree in Marketing, Communication, or a related field.
• 25 years of relevant experience.
• Knowledge of current social media trends.
• Strong communication and negotiation skills.
• Commitment and responsibility toward job duties.
• Understanding of the social media industry.

• Professionally greet and check-in guests, ensuring a seamless and efficient arrival process.
• Address guest inquiries, requests, and complaints with utmost professionalism and urgency.
• Execute check-out procedures, including accurate billing and secure payment collection.
• Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly.
• Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information.
• Manage reservations, room allocations, and special requests with precision.
• Uphold the highest standards of organization and cleanliness at the front desk area.
• Perform essential administrative tasks, including generating reports.
• Collaborate effectively with team members to consistently deliver superior service standards.
• Adhere strictly to all hotel policies, procedures, and safety protocols.

• Diploma or degree in Hotel Management or related field.
• Customer service experience, particularly in the hospitality industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in hotel management software (Opera preferred) and Microsoft Office suite.
• Ability to multitask in a fast-paced environment.
• Fluency in English; knowledge of additional languages is a plus.

• Maintain a visitor log, documenting all details of visits.
• Greet all guests with warmth and professionalism.
• Ensure efficient communication with all departments regarding visitors.
• Handle incoming phone calls from parents, addressing urgent concerns promptly.
• Provide support during marketing events and organize school tours for prospective parents.
• Assist with scheduling and maintaining organized records.
• Undertake additional tasks assigned by administration.

• High school diploma (Bachelor’s preferred).
• Previous experience as a receptionist or in an administrative role, preferably in an educational setting.
• Strong communication and interpersonal skills in both Arabic and English.
• Proficiency in Microsoft Office Suite.
• Excellent organizational skills and ability to multitask.

• Greet and welcome guests as they arrive.
• Direct visitors to the appropriate person and office.
• Screen and forward incoming phone calls in a timely manner.
• Ensure the reception area is tidy and presentable with necessary materials.
• Provide accurate information to guests in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures.
• Order front office supplies as needed.
• Perform other clerical duties such as filing, photocopying, and faxing.
• Assist colleagues with administrative tasks.

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask and handle various responsibilities.

• Manage front office operations.
• Greet and assist visitors.
• Provide information about the organization and services.
• Handle phone calls and correspondence.

• Proven experience as a receptionist or similar role.
• Excellent communication skills.
• Ability to manage multiple tasks.

• Safeguard cash and equivalents, including cheques and documentation.
• Ensure all cash-related transactions align with company protocols.
• Prepare financial documentation such as cheques and transfers.
• Perform daily cash reconciliations with account balances.
• Submit monthly financial summaries and manage supplier payments.

• BSc in Accounting or Finance.
• Minimum of two years' experience as a Cashier or Accountant.
• Fluency in English is essential.

• Ability to work independently with minimal supervision.
• Strong organizational and prioritization skills.
• Excellent communication and attention to detail.
• A team player who thrives in a diverse work environment.

• Customer Service:
  • Greet customers promptly and courteously.
  • Assist customers with questions about products, prices, and store policies.
  • Process customer payments accurately using various payment methods (cash, credit cards, debit cards).
  • Issue receipts and handle returns or exchanges.
  • Resolve customer complaints or issues in a professional and timely manner.
• Cash Handling:
  • Operate the cash register and balance the drawer at the end of each shift.
  • Follow all cash handling procedures to prevent theft and errors.
  • Complete daily deposits.

• Strong customer service skills
• Basic math skills
• Attention to detail
• Cash handling experience
• Computer skills
• Teamwork and problem-solving abilities

• Experience in retail or customer service.
• Knowledge of furniture products.
• A professional appearance.
• Maintaining a positive attitude and focus on customer satisfaction in a fast-paced environment.

• Manage all incoming and outgoing calls accurately and courteously.
• Maintain smooth internal telecommunications following Raffles Standards.
• Record and control wake-up calls.
• Assist guests with international calls and queries.
• Address guest requests promptly and report any complaints to the Telephone Supervisor.
• Bill call costs appropriately.
• Maintain a clean work environment and adhere to emergency procedures.

• Excellent written and verbal communication skills in English.
• Ability to work harmoniously in a team and develop rapport with colleagues and guests.
• Calm and courteous demeanor under all circumstances.
• Secondary Education or relevant qualifications in Hotel Management.
• A minimum of 1 year of relevant experience in a four or five-star hotel.

We’re looking for a motivated Sales Representative to drive sales, build client relationships, and help grow our customer base.

• Manage social media accounts: Create and publish engaging and appropriate content for the audience on platforms like Twitter, Instagram, Facebook, and LinkedIn.
• Schedule posts using social media management tools and monitor comments and messages, responding in line with company values.
• Handle customer inquiries and complaints via social media and email.
• Provide quick and effective solutions to customer issues while maintaining a positive experience.
• Analyze performance using data analytics tools and prepare periodic reports.
• Contribute to designing marketing campaigns through social media in collaboration with the marketing team.
• Keep up with the latest social media trends and apply creative ideas.

• At least two years of experience in managing social media accounts and customer service.
• Excellent communication skills and familiarity with social media management tools like Hootsuite or Buffer.
• Ability to handle high-pressure situations and respond politely and professionally.
• Analytical skills to understand performance data and improve strategies.

• Bachelor's degree in marketing, media, or a related field.
• Certifications in digital marketing or social media management are a plus.