Jobs in Jeddah

About the Role

Amadeus is seeking an experienced IT PMO Manager to join our team in Jeddah, Makkah, Saudi Arabia. This role is responsible for establishing, overseeing, and refining project governance to ensure consistency, transparency, and efficiency across all value streams and initiatives. The IT PMO Manager will drive strategic planning, comprehensive reporting, robust risk management, and operational excellence, empowering leadership with the insights needed to make informed decisions and secure delivery commitments. This position offers opportunities for learning and professional growth within a global organization.

Key Responsibilities

• Define and implement robust governance frameworks for effective project tracking and reporting.
• Structure planning cycles, define key milestones, and ensure rigorous follow-up on project execution.
• Ensure process consistency across all value streams and serve as a central point of reference for PMO best practices.
• Consolidate and meticulously track progress, risks, and dependencies across multiple initiatives.
• Provide clear, structured, and actionable reporting to stakeholders, ensuring alignment with business objectives.
• Maintain high data quality and reliability of reporting tools, while actively supporting the continuous improvement of reporting standards.
• Identify cross-stream risks and dependencies, assessing their potential impact on project delivery.
• Drive the implementation of mitigation actions and escalate issues when necessary, proactively anticipating potential delivery challenges.
• Support project teams in proactively managing risks and interdependencies across various initiatives.
• Enhance tools, templates, and ways of working to increase operational efficiency and process consistency.
• Promote project management best practices and contribute to the maturity of the organization's operating model.
• Act as a change driver by supporting process enhancements and fostering cross-functional alignment.

Qualifications and Requirements

• A degree in Business, Engineering, or a related field.
• Significant experience in PMO, project, or program support roles.
• A strong background in reporting, governance, and planning methodologies.
• Demonstrated ability to work effectively across multiple teams and with diverse stakeholders.
• Proficiency in English is required; knowledge of Arabic is considered a plus.

Required Skills

• Reporting
• Governance
• Planning
• Risk Management
• Project Management
• Organizational Skills
• Analytical Skills

Work Environment and Additional Information

This is a full-time position for an IT PMO Manager at Amadeus, located in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience. Amadeus is committed to Diversity & Inclusion, aiming to foster a culture of belonging and fair treatment. As an equal opportunity employer, Amadeus considers all qualified applicants without regard to gender, race, ethnicity, sexual orientation, beliefs, disability, or any other characteristics protected by law.

Please be aware of recruitment scams: Amadeus Group never charges fees, requests payment, or asks for financial information during the recruitment process. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms should be treated as fraudulent.

About the Role

Fakeeh Care Group is seeking a motivated and detail-oriented IT Specialist to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position offers an excellent opportunity for individuals with 0-1 years of experience to contribute to the efficient operation of our medical applications and provide essential technical support within a leading healthcare organization. The IT Specialist will play a crucial role in ensuring the seamless functionality of our clinical and third-party applications, providing functional and technical expertise in configuration, support, training, deployment, and issue resolution.

Key Responsibilities

• Provide 2nd-line support to users of Fakeeh Care's clinical applications, promptly resolving technical issues, and offering 1st-line support as needed.
• Monitor, maintain, and update clinical solutions and third-party clinical solutions/add-ons to ensure their proper functioning.
• Register and document all daily work activities and support cases.
• Maintain clear communication with users, offering ongoing technical support and providing timely updates on case progress.
• Troubleshoot and resolve product issues, focusing on effective problem resolution and maintaining related documentation.
• Track and manage user cases and assigned tasks from initiation to closure, ensuring timely resolutions.
• Collaborate with team members to enhance work routines, processes, and product knowledge within the Customer Care Services department.
• Foster working relationships with the solutions delivery team for seamless collaboration on projects and issue resolution.
• Balance project priorities to maintain stability and availability across the application landscape.
• Ensure all deliverables are functionally appropriate, technically sound, and integrated into the overall system architecture.
• Maintain accurate and up-to-date documentation regarding process flows, design specifications, and daily work requirements.
• Utilize the Application Solution Manager for problem-solving, solution exploration, and addressing daily work needs.
• Perform other duties as assigned within the scope of job responsibilities.

Qualifications and Requirements

• 0 - 2 years of experience in IT support or application support, preferably within a healthcare setting.
• A Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a closely related field.
• A Master's degree in a relevant field is considered a plus.

Required Skills

• Proficiency in IT Support and Application Support.
• Experience with Healthcare IT environments.
• Strong Problem-Solving abilities.
• Excellent Communication skills, both oral and written.
• Demonstrated Teamwork capabilities.
• Skilled in Documentation practices.
• Familiarity with Application Solution Manager.

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. An excellent command of oral and written English is required, with proficiency in Arabic being preferred.

About the Role

Saudi Ground Services (SGS) is seeking an IT Business Solutions Senior Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role is responsible for leading the development team in the design, development, and delivery of enterprise applications and digital solutions that support SGS's business operations and digital transformation. The Senior Specialist will ensure the successful deployment of scalable and secure solutions, promoting technical best practices, system integration, and continuous improvement.

The position also involves providing technical leadership, guidance, and mentorship to the development team. Close coordination with business stakeholders and project teams is required to ensure solutions align with business needs, project objectives, and technology standards, contributing to SGS's technological advancement.

Key Responsibilities

• Lead the design, development, and implementation of enterprise applications and digital solutions that meet business requirements.
• Manage and support the development team, assigning tasks, monitoring progress, and ensuring timely project delivery.
• Guide the development team in backend, frontend, API, and integration development activities across multiple systems.
• Ensure development activities adhere to coding standards, architecture guidelines, security policies, and industry best practices.
• Review source code, technical solutions, and project deliverables to ensure quality, scalability, performance, and maintainability.
• Serve as the primary technical escalation point for resolving complex application, integration, and production issues.
• Coordinate with business stakeholders, vendors, and internal teams to align on requirements, priorities, timelines, and deliverables.
• Participate in project planning, effort estimation, technical design, and solution feasibility assessments.
• Ensure projects and development activities are delivered within scope and timelines.
• Support and oversee integration between internal and external systems for reliable interoperability and data exchange.
• Drive the adoption of modern technologies, development tools, and Microsoft Azure solutions.
• Manage source control, CI/CD pipelines, deployments, and release management processes.
• Monitor application performance and guide optimization, troubleshooting, and refactoring activities.
• Maintain technical documentation, system knowledge, and development standards.
• Mentor and coach developers through technical guidance and knowledge sharing to enhance team capability.
• Stay updated on emerging technologies and recommend improvements aligned with SGS's technology roadmap.

Qualifications and Requirements

• A Bachelor's degree in Computer Science, Software Engineering, or a closely related field.
• A minimum of 6 to 8 years of progressive experience in software development, application support, and system integration.
• A minimum of 2 to 3 years of experience in leading or mentoring development teams and managing technical delivery.
• Demonstrated knowledge of Microsoft Azure services, CI/CD pipelines, and DevOps practices.
• Proven experience working with version control systems.
• Project management certifications such as PMP or PMI-ACP are considered a valuable asset.

Required Skills

• Software Development
• Application Support
• System Integration
• Team Leadership
• Technical Delivery Management
• Microsoft Azure
• CI/CD Pipelines
• DevOps Practices
• Version Control Systems
• Backend Development
• Frontend Development
• API Development
• Problem Solving
• Mentorship

Work Location and Type

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, with the primary work location in Jeddah.

About the Role

Tamer Group is seeking a Group Internal Auditor (Operations) to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to maintaining operational excellence across the company's warehouse facilities. The role involves evaluating processes, ensuring compliance, and identifying areas for improvement within a dynamic operational setting. This opportunity is suitable for individuals with 0-1 years of experience, with a preference for those who have prior experience in internal auditing.

Key Responsibilities

• Conduct internal audits focused on warehouse operations and related business processes.
• Undertake frequent travel to various warehouse locations across the Kingdom for on-site audits and inspections.
• Assess adherence to internal policies, government regulations (including labor law and SFDA), and quality standards such as GWP and GDP.
• Utilize data analysis and audit software to identify operational risks and process inefficiencies.
• Prepare detailed audit reports, presenting findings and recommendations to management.
• Collaborate with cross-functional teams to implement process improvements and address operational challenges.

Qualifications and Requirements

• Bachelor's degree in Commerce, Business Administration, Supply Chain Management, Accounting, or Finance.
• 1-2 years of experience; candidates with prior Internal Audit experience will be given preference.
• Proficiency in English, with strong communication and presentation skills.
• Availability for frequent travel between warehouses across different cities in the Kingdom is required.
• Demonstrated eagerness to learn, adaptability, enthusiasm, and a strong aptitude for critical analytical thinking and problem-solving.

Technical Skills and Software Proficiency

• High proficiency in MS Office Suite, particularly Excel and Word.
• Familiarity with AI tools.
• Experience with ERP systems such as Oracle, SAP, SAGE, or MS Dynamics is preferred.
• Proficiency in Microsoft Visio, PowerPoint, and Power BI is preferred.
• Experience with audit software like Pentana, Ideagen, TeamMate, or Archer is considered a plus.
• Strong data analysis capabilities.
• Excellent critical analytical thinking and problem-solving abilities.
• Effective communication and presentation skills.

Additional Information

The role is based in Jeddah, Makkah, Saudi Arabia. This is a full-time position. Candidates holding or in progress towards a CIA Part 1 certification, along with certifications in Lead Quality/ISO/OSHA, are preferred.

About the Role

Paragon Overseas Education KSA is committed to assisting learners by providing access to international study opportunities and guiding them through global education pathways. The company offers accurate information, personalized advice, and practical support to students and their families exploring educational options abroad. This is a full-time, on-site position for an International Education Counsellor based in Jeddah, Saudi Arabia. The role involves guiding prospective students through the process of studying abroad, from understanding their academic aspirations to researching suitable programs and institutions, and advising on admission requirements.

Key Responsibilities

• Conduct one-on-one counseling sessions with prospective students to understand their academic goals and explore international study options.
• Research and advise students on suitable international programs and institutions that align with their academic and career aspirations.
• Provide guidance on admission requirements for international universities and educational programs.
• Assist students with the preparation and submission of application documents.
• Organize and participate in information sessions and events to promote international study opportunities.
• Maintain accurate records of student interactions, application progress, and outcomes.
• Coordinate with international universities and educational partners to facilitate the application and admission process.
• Provide students with updates on application timelines, changing requirements, and necessary next steps.
• Stay current with international education trends, visa regulations, and scholarship opportunities to offer informed advice.

Qualifications and Requirements

• Strong Higher Education product knowledge to advise students on international programs, institutions, and study pathways.
• Strong Student Counseling and Career Counseling skills to guide prospective students on suitable educational pathways.
• Bachelor's degree in any field.
• Prior experience in student recruitment or educational counselling is preferred.

Required Skills

• Excellent communication skills.
• Proficiency in providing Higher Education product knowledge.
• Expertise in Student Counseling and Career Counseling.
• Multilingual abilities are preferred.

Work Environment and Experience

This is a full-time, on-site role located in Jeddah, Makkah, Saudi Arabia. The company prefers candidates with 2-5 years of experience in a relevant field.

About the Role

Magrabi Health is seeking a dedicated and detail-oriented Inventory Pharmacist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is suitable for individuals with 0-1 years of experience, including recent graduates, who are interested in developing a career in pharmaceutical inventory management within a healthcare organization.

Role Overview

The Inventory Pharmacist will be instrumental in ensuring the efficient and accurate management of pharmaceutical products, medical consumables, and healthcare supplies. This role requires a solid understanding of inventory control principles, regulatory compliance, and effective coordination with various departments to maintain optimal stock levels and minimize wastage.

Key Responsibilities

• Maintain precise records of all inventory transactions, including receipts, issues, transfers, returns, and adjustments.
• Monitor stock levels to ensure adequate inventory is available to meet operational requirements.
• Conduct regular cycle counts, periodic stock counts, and annual physical inventories to verify stock accuracy.
• Investigate and resolve any inventory discrepancies and stock variances promptly.
• Ensure all inventory transactions are accurately recorded within the approved Enterprise Resource Planning (ERP) system.
• Receive, inspect, and verify the quality and quantity of pharmaceutical products, medical consumables, and healthcare supplies upon arrival.
• Ensure that all pharmaceutical products and supplies are stored under appropriate conditions, adhering to manufacturer guidelines and healthcare regulations.
• Maintain a clean, organized, and safe environment within the medical store.
• Coordinate the issuance and distribution of inventory items to authorized departments and personnel.
• Oversee the proper handling and movement of inventory items within the facility to prevent damage or loss.
• Monitor expiry dates of all stock and implement the First Expiry First Out (FEFO) principle to minimize wastage.
• Prepare reports on near-expiry items and coordinate actions to reduce potential losses.
• Monitor slow-moving, obsolete, and non-moving inventory to identify potential issues and opportunities for optimization.
• Coordinate the disposal of expired or damaged items in accordance with approved procedures and regulations.
• Support initiatives aimed at optimizing inventory levels, improving stock utilization, and reducing overall losses.
• Ensure strict adherence to all relevant regulatory requirements, including those from SFDA, MOH, SCFHS, CBAHI, JCI, and company policies related to inventory management.
• Maintain comprehensive and accurate documentation for all inventory-related activities.
• Participate actively in internal and external audits and inspections related to inventory management.
• Ensure compliance with all quality, safety, and infection control standards within the inventory management processes.
• Prepare and submit periodic inventory reports, variance reports, and stock status updates to management.
• Report any inventory shortages, potential stock risks, or compliance concerns to the relevant management team.
• Coordinate effectively with Procurement, Finance, Pharmacy, and Supply Chain teams regarding inventory needs and replenishment activities.
• Support demand forecasting and inventory planning processes to ensure efficient supply chain operations.

Qualifications and Requirements

• Bachelor's Degree in Pharmacy.
• Valid SCFHS Registration and Professional Classification.
• Valid professional license where applicable.

Required Skills

• Proficiency in Inventory Management and Stock Control principles.
• Knowledge of Pharmaceutical Storage and Handling best practices.
• Experience with ERP and Inventory Management Systems.
• Competency in Microsoft Office Applications, including Excel, Word, and Outlook.
• Skills in Inventory Reconciliation and Reporting.
• Strong Analytical and Problem-Solving Skills.
• Excellent Communication and Coordination Skills.
• High Attention to Detail.
• Understanding of healthcare regulatory requirements.

Work Context

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. While 0-1 years of experience is required, including for fresh graduates, previous experience in pharmacy stores, inventory management, warehouse operations, or healthcare supply chain is considered an advantage.

About the Role

Qureos is seeking a Head of Family Integration and Development to establish and lead a comprehensive learning and development ecosystem for family members. This role will oversee family development from early exposure through school years, university, early career progression, and into leadership and succession readiness. The objective is to ensure structured capability building, alignment with core values, and long-term leadership preparedness, leveraging internal expertise, sister companies, and external institutions to support the Group's continuity and strategic goals.

This position is instrumental in designing, leading, and institutionalizing a robust framework that fosters growth and integration across generations within the family business. The Head of Family Integration and Development will be responsible for creating a sustainable and impactful program that nurtures talent and ensures a strong leadership pipeline for the future.

Key Responsibilities

• Establish and lead the Family Learning, Integration & Development function from its inception, defining the overarching vision, governance framework, operating model, key performance indicators (KPIs), and budget.
• Design and implement a multi-stage development framework covering school-age exposure, university education, early career development, and leadership readiness.
• Leverage resources from sister companies, Group entities, and external institutions to enrich learning experiences, facilitate rotations, and provide diverse development opportunities.
• Ensure strong alignment between all family development initiatives and the core values, business strategy, and long-term succession plans of the organization.
• Oversee the execution of learning programs, assessments, rotational assignments, and personalized development journeys across all defined stages.
• Act as the primary coordination point for communication and collaboration between the Chairman, family members, HR departments, business leaders, and Group entities.
• Coordinate with sister companies and affiliated businesses to facilitate learning exposure, internships, and early-career opportunities for family members.
• Engage and build relationships with external academic institutions, leadership academies, and development partners to support program delivery.
• Communicate learning pathways, development expectations, and readiness milestones to all relevant stakeholders.
• Prepare reports, dashboards, and presentations detailing family development progress and the status of the leadership pipeline.
• Design early exposure programs for school-age family members, focusing on business awareness, values education, and foundational leadership principles.
• Introduce modern learning methodologies, including experiential learning, mentoring programs, cross-company rotations, and project-based assignments.
• Benchmark programs against leading family business institutions, global academies, and peer organizations.
• Continuously enhance learning frameworks by incorporating best practices from internal and external learning ecosystems.
• Promote and facilitate the use of digital learning platforms, assessments, and progress-tracking tools.

Qualifications and Requirements

• A Bachelor's Degree in Business Administration, Human Resources, Education, or a closely related field is required.
• A minimum of 15+ years of progressive experience in Learning & Development, Leadership Development, or Family Office Development is essential.
• Proven experience in designing and implementing development programs for school-age individuals, university students, early-career professionals, and high-potential talent.
• Demonstrated experience in collaborating with group companies, academic institutions, and external learning partners.
• Experience working closely with senior leadership and navigating complex stakeholder environments is critical.
• Knowledge of Learning & Development strategy and ecosystem design.
• Familiarity with youth, early-career, and leadership development frameworks.
• Understanding of family business governance and succession planning principles.
• Proficiency in partnership management with academic and institutional stakeholders.

Required Skills

• Strong learning strategy design and execution capabilities.
• Exceptional stakeholder and partnership management skills.
• Proficiency in coaching, mentoring, and advisory skills across multiple generations.
• A high level of discretion, emotional intelligence, and professionalism is paramount.
• Expertise in strategic planning, governance setup, and budget management.
• Excellent communication, facilitation, and presentation abilities.

Additional Information

This is a full-time position. Certifications in Executive Coaching, Leadership Development, or Talent Management are considered an advantage. Key business metrics for this role will include adherence to the learning and development budget, cost efficiency through partnerships, participation and completion rates, capability and readiness assessment outcomes, early-career performance and progression, leadership pipeline strength, effectiveness of partnerships, and family engagement and satisfaction levels. The role is based in Jeddah, Makkah, Saudi Arabia, and requires over 10 years of experience.

About the Role

Grand Hyatt The Red Sea is seeking a dedicated Guest Service Officer to join our team. This full-time position is an integral part of the Rooms Division, focusing on the smooth and efficient operation of the Reception. The role involves providing a consistent and high level of service to all guests, ensuring an exceptional staying experience from arrival to departure.

Key Responsibilities

• Welcome all guests and ensure they have an exceptional staying experience.
• Contribute to the efficient operation of the Reception within the Rooms Division.
• Provide an excellent and consistent level of service to guests.

Qualifications and Experience

• A minimum of 2 years of work experience in hotel operations is required.
• Candidates should ideally possess a relevant degree or diploma in Hospitality or Tourism management.
• The role requires candidates to have 2-5 years of experience in total.

Required Skills

• Excellent customer service skills.
• Strong communication skills.
• Effective interpersonal skills.

Work Location and Eligibility

This full-time position is located in Jeddah and Makkah, Saudi Arabia. This opportunity is exclusively for Saudi Nationals.

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is crucial for overseeing daily fleet operations, ensuring maximum vehicle availability, safety, compliance, and cost efficiency. The ideal candidate will possess a strong background in managing transportation fleets, vehicle maintenance, driver performance, and operational reporting within a dynamic logistics or supply chain environment. As a Fleet Supervisor, you will play a pivotal role in maintaining the smooth and effective functioning of our fleet, directly contributing to our operational success and service delivery standards.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Experience

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.

Required Skills and Knowledge

• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires the ability to work effectively within a dynamic operational setting.

About the Role

Panda Retail Company, a member of the Savola Group, is seeking a dedicated Financial Analyst to join its team in Jeddah, Makkah, Saudi Arabia. This role is essential for providing accurate and timely financial business support to management, aiming to maximize business performance. The Financial Analyst will support various business functions through insightful financial analysis.

Key Responsibilities

The Financial Analyst will be responsible for building comprehensive financial models using data from financial systems and other sources to support business decisions and the execution of strategic and tactical initiatives. This includes partnering with management to understand expense and operating income drivers, monitoring performance against targets, and establishing strong business partnerships across functions to provide decision support. The role also involves creative thinking for cost control, collaborating with business partners to deliver accurate financial results with variance explanations, and actively participating in the Annual Planning, quarterly reviews, and Latest Estimate processes. Continuous process improvement to enhance the timeliness and accuracy of financial reporting and analysis is also a key aspect, along with assisting in the preparation of business plans and business case analyses, and performing ad-hoc reporting and analysis as required.

Qualifications and Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or an equivalent field.
• 2 to 4 years of relevant experience in a similar role within a medium or large-sized business.

Required Skills

• Strong communication abilities.
• Proficiency in financial modeling.
• Excellent analytical and interpretation skills.
• Proficiency in the English language; knowledge of Arabic is a significant advantage.

Work Context

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience, contributing to strategic and tactical initiatives by building financial models, monitoring performance, and identifying cost-saving opportunities.

About the Role

Chalhoub Group is seeking a Fashion Consultant for its FARM Rio store located in Jawharat Jeddah, Makkah, Saudi Arabia. This role is integral to achieving sales targets and delivering an exceptional guest experience. The Fashion Consultant will support the implementation of key customer and people initiatives, contributing to Chalhoub Group's vision of shaping the future of luxury retail through innovation and a people-centric culture. The position offers an opportunity to join a company committed to diversity, equity, inclusion, and sustainability, working within a hybrid luxury retail environment that integrates online and offline platforms.

Key Responsibilities

• Achieve individual and collective sales targets.
• Deliver an exceptional Guest Experience to all customers.
• Support the implementation of CRM and CX initiatives in-store.
• Collect data on customer behavior, top sellers, and slow-moving items for business reviews.
• Drive client relationships through an omni-channel approach.
• Provide pre-buying feedback on products.
• Contribute to employee Net Promoter Score (eNPS) through people experience initiatives and fostering a positive culture.
• Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).
• Ensure Click and Collect services are conducted within Service-Level Agreements (SLAs).
• Accurately capture customer data according to marketing team requirements.
• Promote the loyalty program (MUSE) and stay updated on app offerings.
• Support in-store marketing events and activations.
• Stay informed about all brand social media activities and campaigns.
• Drive product sell-through within the store.
• Support in-store Customer Experience (CX) initiatives.
• Provide feedback on store operations, identifying areas of success and improvement.

Qualifications and Requirements

• A minimum of 2 years of experience within a Luxury Fashion Brand.
• Intermediate to fluent proficiency in the English language.

Required Skills

• Sales Target Achievement
• Guest Experience Delivery
• CRM and CX Implementation Support
• Customer Data Collection
• Client Relationship Management
• Omni-channel Approach
• Adherence to VM Guidelines and SOPs
• Adherence to Click and Collect SLAs
• Loyalty Program Promotion
• Support for In-store Marketing Events
• Brand Social Media Awareness
• Sell-through Drive
• Support for In-store CX Initiatives

Work Environment and Details

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience within the luxury fashion sector.

About the Factory Manager Role

Talents Hub is seeking an experienced Factory Manager to oversee industrial manufacturing operations focused on the production of insulation materials. This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The successful candidate will be responsible for the daily management of the factory, ensuring optimal efficiency, adherence to quality standards, and compliance with all relevant regulations.

The Factory Manager will play a crucial role in leading production planning, supervising all manufacturing processes, and implementing robust quality control measures. This leadership position requires a proactive approach to managing teams, optimizing operational workflows, and driving continuous improvement to meet company objectives.

Key Responsibilities

• Oversee and manage daily manufacturing operations within the industrial plant.
• Lead production planning to ensure efficient and timely output of insulation materials.
• Implement and maintain stringent quality control processes to meet industry standards.
• Supervise and coordinate all manufacturing operations to optimize efficiency and productivity.
• Manage and lead manufacturing teams, fostering a culture of performance and continuous improvement.
• Monitor operational activities to ensure smooth workflow and identify areas for enhancement.
• Ensure strict compliance with all industry regulations and safety standards.

Qualifications and Experience

• Bachelor's degree in Industrial Engineering, Manufacturing, or a closely related field.
• A minimum of 5 to 10 years of relevant experience in industrial or manufacturing sectors, with a significant portion in a leadership role.
• Proven experience in Production Planning and Production Management methodologies.
• Demonstrated expertise in implementing and maintaining Quality Control processes.
• Strong background in Operations Management and coordinating complex Manufacturing Operations.
• Solid understanding of industry regulations and safety standards pertinent to manufacturing.

Required Skills

• Production Planning
• Production Management
• Quality Control
• Operations Management
• Manufacturing Operations
• Team Leadership
• Operational Efficiency Improvement
• Industry Regulations Knowledge
• Safety Standards Compliance
• Analytical Skills
• Problem-Solving
• Communication Skills (written and verbal)

Work Environment and Location

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia. The role involves direct management of manufacturing teams and operations within an industrial plant setting.

About the Role

Saudi German Health Careers KSA is seeking a highly organized and professional Executive Assistant to provide comprehensive administrative, organizational, and executive support to the Group Executive. This role ensures the efficient operation of the executive office and serves as a key liaison between executive leadership, hospital management teams, physicians, and external stakeholders. The ideal candidate will uphold the highest standards of professionalism, confidentiality, and discretion.

Key Responsibilities

• Manage the Group Executive's calendar, schedule appointments, coordinate meetings, and arrange travel logistics.
• Effectively manage and prioritize meeting requests to ensure optimal time management for the executive.
• Prepare agendas, presentations, reports, correspondence, and all necessary meeting materials.
• Draft professional communications, emails, and official documents on behalf of the executive.
• Screen and prioritize incoming calls, emails, and other requests directed to the executive office.
• Organize and facilitate executive meetings, medical leadership gatherings, board committee sessions, and strategic review meetings.
• Compile supporting documents for meetings, prepare agendas, and accurately record minutes.
• Track action items arising from meetings and ensure their timely completion by relevant stakeholders.
• Coordinate virtual and in-person meetings across multiple hospitals and diverse locations.
• Serve as the primary point of contact for internal and external stakeholders interacting with the executive.
• Facilitate communication with hospital CEOs, CMOs, Medical Directors, department heads, and physicians throughout the group.
• Cultivate and maintain strong working relationships with executive leadership teams and support functions.
• Maintain meticulously organized records, files, and confidential documentation.
• Monitor and track key projects, initiatives, and deadlines overseen by the executive.
• Assist in the preparation of executive dashboards, performance reports, and management presentations.
• Support the coordination of medical leadership initiatives and strategic healthcare projects.

Qualifications and Requirements

• Experience in a similar executive support role is required.
• 2-5 years of experience in an executive assistant or similar capacity.

Required Skills

• Proficiency in calendar management and scheduling.
• Strong capabilities in meeting coordination and logistics.
• Experience with travel arrangements.
• Skilled in presentation preparation.
• Adept at report preparation.
• Excellent correspondence drafting abilities.
• Demonstrated professional communication skills.
• Commitment to maintaining confidentiality and discretion.
• Effective stakeholder management.
• Proficient in record keeping and file management.
• Ability to track projects and deadlines.
• Experience in performance reporting.

Work Environment and Location

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, supporting the Group Executive within the Saudi German Health network.

About the Role

AECOM, a global leader in infrastructure consulting, is seeking an experienced Engineer - Water to join its team in Makkah, Saudi Arabia. This full-time, on-site position focuses on designing, developing, and optimizing water infrastructure within large-scale urban master plan projects, including high-rise and mixed-use developments. The role involves addressing complex water challenges and driving solutions focused on efficiency, reliability, and environmental stewardship in integrated urban environments.

AECOM is dedicated to transforming skylines, improving commutes, and ensuring access to clean water. With increasing infrastructure investment worldwide, the company's services are in high demand. Joining AECOM means contributing to projects that create a tangible impact as part of a global team of over 50,000 professionals.

Key Responsibilities

• Lead the design and development of comprehensive water infrastructure systems for large-scale urban master plan projects, including potable water networks, treatment facilities, distribution systems, and high-rise building water solutions, ensuring compliance with regional and international standards.
• Direct feasibility studies, options appraisals, and concept designs for complex water projects within urban master plan frameworks, analyzing technical requirements and providing strategic, data-driven recommendations to senior stakeholders.
• Perform advanced engineering analysis and modeling of integrated water systems using industry-standard software and tools to optimize performance, cost-effectiveness, and resilience in high-density urban environments.
• Lead multidisciplinary teams, including civil engineers, environmental specialists, and project managers, to deliver integrated water solutions that align with urban development objectives and master plan requirements.
• Prepare comprehensive technical documentation, including design specifications, calculations, construction drawings, and master plan integration reports that meet quality and regulatory standards.
• Oversee project planning, scheduling, and risk management for large-scale programs, identifying potential challenges and proposing mitigation strategies to ensure timely and successful delivery across multiple concurrent projects.
• Engage strategically with clients, water utilities, government agencies, and stakeholders to understand complex project requirements, provide technical leadership, and ensure solutions align with urban development and community needs.
• Champion emerging water technologies, sustainable management practices, and industry best practices, driving continuous innovation and improvement in project outcomes and organizational methodologies.
• Troubleshoot complex technical challenges and implement corrective actions to resolve design and operational issues, particularly in high-rise and vertically integrated developments.
• Mentor junior and mid-level engineers, fostering technical capability development and knowledge transfer within the team and across the organization.
• Contribute to the strategic development and continuous improvement of engineering processes, standards, and methodologies to enhance organizational capability in large-scale urban water infrastructure delivery.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or a related engineering discipline.
• Minimum of 10 years of professional experience in water engineering, water infrastructure design, and large-scale urban development projects.
• Proven track record of designing and delivering water systems for large-scale urban master plan projects, including high-rise and mixed-use developments.
• Demonstrated expertise in water and wastewater system design for complex urban environments, including treatment schemes, distribution networks, and pipeline design.
• Strong analytical and problem-solving skills with the ability to evaluate complex technical challenges and develop practical, scalable solutions.
• Excellent written and verbal communication skills in English, with the ability to prepare clear technical documentation and present findings to diverse audiences, including senior stakeholders.
• Comprehensive knowledge of water quality standards, environmental regulations, and industry codes applicable to water infrastructure projects in urban contexts.
• Professional Engineer (PE) license or equivalent professional certification, or active progress toward obtaining one.
• Chartered or Incorporated status with a relevant professional institution (*, ICE, CIWEM, or equivalent regional body) is preferred.
• Extensive experience working on water projects in the Middle East or similar arid/semi-arid regions, particularly within urban master plan frameworks, is preferred.
• Specialized experience with water infrastructure for high-rise buildings and vertical urban developments is preferred.
• Demonstrated expertise in sustainable water management practices, water conservation technologies, and circular economy approaches is preferred.
• Advanced project management experience or relevant certifications (PMP, PRINCE2) with demonstrated leadership on large-scale programs is preferred.
• Proficiency with Building Information Modeling (BIM) and integrated project delivery approaches in complex urban environments is preferred.
• Knowledge of flood mitigation, stormwater management, water reuse systems, and resilience planning for urban areas is preferred.
• Experience collaborating with water utilities, government agencies, international contractors, and urban planning authorities is preferred.

Required Skills

• Water Infrastructure Design
• Large-scale Urban Master Plan Projects
• High-rise Building Water Solutions
• Feasibility Studies
• Options Appraisals
• Concept Designs
• Engineering Analysis
• Modeling of Integrated Water Systems
• AutoCAD
• HEC-RAS
• EPANET
• Problem-Solving
• Technical Documentation
• Project Planning
• Scheduling
• Risk Management
• Client Engagement
• Stakeholder Management
• Emerging Water Technologies
• Sustainable Management Practices
• Troubleshooting
• Mentoring
• Engineering Processes
• Water Quality Standards
• Environmental Regulations
• Industry Codes
• Civil Engineering
• Environmental Engineering
• Mechanical Engineering
• Water and Wastewater System Design
• Treatment Schemes
• Distribution Networks
• Pipeline Design
• Communication (Written and Verbal)
• Leadership
• Teamwork
• Sustainable Water Management
• Water Conservation Technologies
• Circular Economy Approaches
• Project Management
• Building Information Modeling (BIM)
• Integrated Project Delivery
• Flood Mitigation
• Stormwater Management
• Water Reuse Systems
• Resilience Planning
• Organizational Skills
• Time Management
• Strategic Thinking
• Adaptability
• Customer Focus
• Analytical Skills
• Quantitative Reasoning
• Qualitative Reasoning
• Data-Driven Decision-Making
• Leadership Capability

Work Environment and Additional Information

This is a full-time, on-site position for an Engineer - Water with AECOM, located in Makkah, Saudi Arabia. The role requires over 10 years of experience. All newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

AECOM is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.

About the Role

Haleon is seeking a Digital & Tech (D&T) Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role is responsible for the delivery and support of site-based digital workplace and commercial technology services across Operating Units. The position involves providing hands-on, in-person technology support to ensure employees can work effectively with digital tools, resolve daily technical issues, and correctly apply cybersecurity practices on site.

Role Context and Responsibilities

As the primary market point of contact for Operating Unit (OU) Tech Partners, you will connect on-the-ground operations with central Digital & Tech teams. This involves ensuring site needs, commercial priorities, and operational realities are understood and supported. You will offer local insights into commercial execution, including field force and distributor operations, supporting the stability and adoption of critical platforms like DMS and SFA. The role also contributes to capturing business needs, supporting local digital initiatives and pilots, and providing structured service performance insights and reporting to enhance digital workplace and commercial technology environments.

• Serve as the primary market point of contact (SPOC) for Operating Unit (OU) Tech Partners, ensuring alignment between site operations, commercial priorities, and Digital & Tech initiatives.
• Assist OU Tech Partners in capturing and articulating site-level business needs, translating operational challenges into digital opportunities, requirements, and prioritization.
• Support the effective usage, stability, and adoption of commercial technology platforms, including DMS, SFA, and other market performance tools.
• Contribute to the execution of local digital initiatives, pilots, and innovations, ensuring smooth rollout and providing actionable feedback.
• Maintain visibility of site-level service performance, recurring issues, and user experience, providing structured reporting to OU Tech Partners and D&T leadership.
• Leverage service data and operational insights to identify improvement opportunities and support continuous optimization of digital workplace and commercial technology.
• Act as a feedback bridge between business users and D&T teams, representing local realities and opportunities in decision-making.
• Manage day-to-day technology service delivery at the site.
• Support routine checks on critical site technology and equipment in partnership with D&T teams and third-party providers.
• Maintain local asset inventory in line with Haleon policy and support the asset lifecycle.
• Support planned changes, roll-outs, upgrades, and migrations, including coordination, communication, and on-site support.
• Assist with the migration of local applications to strategic global platforms, collaborating with central D&T teams.
• Oversee service level agreements and incident resolution for the site.
• Act as a point of escalation for incident and problem resolution, adhering to Haleon incident and service management playbooks.
• Represent the site on incident management calls, ensuring operational context is understood.
• Identify recurring issues and collaborate with D&T teams and suppliers to implement permanent fixes and service improvements.
• Provide site-level input into post-incident reviews and service improvement discussions.
• Build strong working relationships with local Commercial leadership, functional teams, and end users to represent site needs in D&T discussions.
• Collaborate with Service Management and MEA Digital & Tech Heads to provide site-level input on local service performance and incident resolution.
• Build strong partnerships with D&T functions and third-party providers to support effective service delivery and problem management.
• Act as a local champion for D&T initiatives and change, supporting adoption through on-site engagement.
• Provide practical training sessions on D&T capabilities, policies, and initiatives in partnership with central D&T teams.
• Encourage self-service, effective use of knowledge articles, and compliance with approved tools and secure processes.
• Provide in-person, hands-on support for the site's digital workplace requirements.
• Support conference rooms and shared spaces, including AV and hybrid meeting technology.
• Support local technology processes such as onboarding and offboarding.
• Serve as the on-site contact for cybersecurity queries and minor incidents, working with the central Cyber Security team.
• Ensure endpoint security measures are correctly applied on site and on local applications.
• Support the correct application of user access management protocols at the site.
• Detect and escalate suspected security incidents following Haleon security playbooks.
• Promote Haleon secure working practices at the site.
• Support the implementation of security changes on site in partnership with the Cyber team.

Qualifications and Experience

Candidates should possess a Bachelor’s degree in Computer Science, Information Systems, Business Informatics, or a related field. The role requires 2-5 years of experience in IT support, digital workplace, or site-based technology roles. Essential experience includes hands-on work with Microsoft productivity tools, collaboration platforms, and video conferencing technologies. Familiarity with IT service management practices and tools, such as ServiceNow for incident and request handling, is expected. A foundational understanding of cybersecurity principles and secure working practices is necessary, along with a basic understanding of business operations to engage with non-technical stakeholders.

• Bachelor’s degree in Computer Science, Information Systems, Business Informatics, or a related field.
• 2-5 years of experience in IT support, digital workplace, or site-based technology roles.
• Solid hands-on experience with Microsoft productivity tools, collaboration platforms, and video conferencing technologies.
• Exposure to IT service management practices and tools (*, ServiceNow), including incident and request handling.
• Foundational understanding of cyber security principles and secure working practices.
• Basic understanding of business operations with the ability to engage with non-technical stakeholders and translate technical issues into business context.
• Demonstrated ability to work across central teams, vendors, and business stakeholders in a matrix environment.
• Experience supporting or working with commercial technology platforms such as DMS, SFA, CRM, or other field execution tools.
• Exposure to Tech Partnering, Business Partnering, or demand capture activities.
• Experience in data collection, reporting, or service performance tracking.
• Experience working with or managing third-party service providers in a service delivery environment.
• Experience supporting AV, meeting room technologies, and hybrid working environments.
• Relevant certifications such as ITIL, Microsoft, Networking, or Security certifications are advantageous.
• Experience working in commercial, FMCG, or regulated environments is beneficial.
• Jeddah-based candidates are preferred.

Required Skills

• Digital Workplace Technology
• Commercial Technology Services
• IT Support
• Cyber Security
• Microsoft Productivity Tools
• Collaboration Platforms
• Video Conferencing Technologies
• IT Service Management (ITSM)
• Incident Management
• Problem Resolution
• Business Engagement
• Stakeholder Management
• Service Performance Reporting
• DMS (Distribution Management System)
• SFA (Sales Force Automation)

Work Location and Type

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. Haleon is committed to fostering an inclusive culture where diverse backgrounds and views are valued, aiming to best serve consumers and unleash the full potential of its people.

About the Role

Saudi Ground Services (SGS) is seeking a skilled Database Administrator to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for the management, maintenance, and optimization of SGS's database systems, ensuring their stability, security, availability, and high performance. The Database Administrator will support daily operations and strategic business initiatives by overseeing database administration, performance tuning, backup and recovery, and data integrity across MS SQL and Azure SQL environments. This role is integral to supporting reliable data management and ensuring efficient database operations, aligning with SGS's digital transformation objectives.

Key Responsibilities

• Manage, maintain, and optimize MS SQL and Azure SQL databases across development, testing, and production environments.
• Develop, review, and optimize stored procedures, functions, views, and triggers to enhance database performance and reliability.
• Monitor database performance and implement tuning strategies to ensure optimal efficiency and system availability.
• Perform regular database backups, conduct recovery testing, and develop disaster recovery plans to ensure business continuity.
• Implement and maintain robust database security measures, including user access controls and permissions, to safeguard sensitive business data.
• Troubleshoot and promptly resolve database issues, such as performance bottlenecks, deadlocks, and data inconsistencies.
• Support database migration, patching, upgrades, and version control activities.
• Collaborate effectively with application developers and business teams to address database-related requirements and support system enhancements.

Qualifications and Experience

The role requires a minimum of 5 years of experience in Database Administration. Candidates should possess strong experience with MS SQL Server and Azure SQL. A solid understanding of Stored Procedures is essential. Knowledge in API Integration is considered a plus.

Required Skills

• MS SQL
• Azure SQL
• Stored Procedures
• API Integration (preferred)

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience in database administration.

About the Role

OpenTech HR is seeking a highly experienced Cybersecurity Delivery Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is crucial for leading the end-to-end delivery of managed security services, ensuring adherence to stringent SLAs, KPIs, governance requirements, and overall business expectations. The Cybersecurity Delivery Manager will serve as the primary liaison between our dedicated security operations teams and senior stakeholders, guaranteeing consistent, high-quality, and risk-aware service delivery.

Key Responsibilities

• Lead the comprehensive delivery of 24x7 managed security services across various domains, including Security Operations Center (SOC), Security Information and Event Management (SIEM), Incident Response, and Vulnerability Management.
• Ensure strict adherence to all Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and established service quality standards.
• Oversee all aspects of incident management, system monitoring, and operational performance to maintain optimal security posture.
• Champion and drive initiatives focused on continuous improvement and enhancing operational efficiency within the cybersecurity delivery framework.
• Act as the principal point of contact for all senior stakeholders, fostering strong relationships and clear communication channels.
• Lead regular service review meetings and provide comprehensive performance reporting to stakeholders.
• Effectively manage escalations, critical incidents, and all service-related issues to swift and satisfactory resolution.
• Ensure a strong alignment between the delivered security services and the overarching business objectives.
• Guarantee compliance with all relevant security standards, internal policies, and external regulatory requirements.
• Implement and diligently monitor risk management strategies and security controls to mitigate potential threats.
• Provide robust support for audit readiness and ensure accurate compliance reporting.
• Track and report on key operational metrics, including performance indicators and response times.
• Lead and coordinate cross-functional cybersecurity teams, fostering collaboration and synergy.
• Manage resource planning, effective workload distribution, and monitor team performance to ensure optimal output.
• Mentor and develop team members to enhance delivery maturity and overall effectiveness.
• Coordinate seamlessly across internal and external delivery teams to ensure unified service provision.
• Manage departmental budgets, forecasts, and actively pursue cost optimization initiatives.
• Ensure that service delivery aligns with all financial and contractual commitments.
• Support the identification and pursuit of service improvement and growth opportunities.
• Define and continuously evolve the roadmap for managed security services.
• Drive initiatives for automation, efficiency gains, and service maturity enhancements.
• Align cybersecurity delivery strategies with the overall business and security strategy of the organization.

Qualifications and Requirements

• Bachelor's degree in Cybersecurity, Information Technology, or a closely related field.
• Possession of relevant industry certifications such as CISSP, CISM, CCSP, ITIL, or PMP is highly desirable.
• A minimum of 8 years of progressive experience in cybersecurity or IT roles.
• At least 5 years of experience in service delivery or leadership positions.
• Demonstrated experience in managed security services and operating within enterprise environments.

Required Skills

• Cybersecurity
• IT
• Service Delivery
• Leadership
• Managed Security Services
• SOC (Security Operations Center)
• SIEM (Security Information and Event Management)
• Incident Response
• Vulnerability Management
• Governance
• Risk Management
• Compliance
• Team Leadership
• Financial Management
• Commercial Management
• Service Strategy
• Automation

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of experience, with at least 5 years in service delivery or leadership roles within managed security services and enterprise environments. The salary for this position is SAR 25,000 per month.

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager (CDM) for Discounters to join their team in Jeddah, Makkah, Saudi Arabia. This role is responsible for driving the commercial strategy, volume growth, and profitability of Colgate-Palmolive's portfolio within the rapidly expanding Discounter retail channel across Saudi Arabia. The position requires a strategic thinker with strong financial acumen and a proven ability to achieve aggressive volume targets within the discounter model, characterized by high turnover, low margins, and intense competition. You will be instrumental in shaping how our brands are presented and sold in key discounter formats.

Colgate-Palmolive is a company dedicated to reimagining a healthier future for people, their pets, and our planet. Guided by core values of Caring, Inclusivity, and Courage, we foster a culture that inspires our people to achieve common goals and build a brighter, healthier future for all. This role offers relocation assistance globally.

Key Responsibilities

• Lead the negotiation and execution of long-term strategic partnerships with key discounter accounts to secure category growth, volume commitments, and optimal product visibility.
• Own the channel's Profit & Loss (P&L), optimizing trade spend, managing margins, and designing cost-effective promotional frameworks, such as Everyday Low Price (EDLP) models or high-volume multi-packs, suitable for price-sensitive shoppers.
• Collaborate closely with Demand Planning and Logistics teams to maintain high case-fill rates and proactively eliminate Out-of-Stock situations, ensuring product availability.
• Manage and coach a regional team of field supervisors and merchandisers to ensure flawless implementation of planograms and maximize share of shelf.
• Develop and implement a tailored portfolio strategy, identifying whitespace opportunities and introducing specific SKU mixes, such as promotional bundles and value sizes, engineered exclusively for the discounter format to prevent channel conflict with hypermarkets.
• Achieve sales goals, margin, and volume targets for assigned accounts and ensure effective 5P (Product, Price, Place, Promotion, People) execution in stores.
• Optimize Trade Spend ROI by evaluating promotional investments and discount structures to eliminate underperforming tactics, ensuring commercial investment directly drives high-volume velocity while protecting net margins.
• Develop and manage the partnership between Colgate-Palmolive and a group of accounts at the store and regional level by building strong relationships and negotiating with store operations personnel.
• Provide feedback on competition intelligence and the in-store environment to ensure the right tactics are employed and report findings to the General Manager.
• Ensure tailored plans and promotions are developed with Regional Managers (RM) and executed within assigned accounts.
• Cascade channel strategies developed by the General Manager within selected accounts, focusing on both qualitative (5Ps) and quantitative (Sales per Account, Store, Category, and SKU) objectives.
• Build and manage relationships with key players, including Junior Buyers and Store Managers, at the regional and/or store level.
• Conduct negotiations as necessary for planograms, displays, and promotion execution at regional office and/or store levels.
• Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the Retail Marketing Team and General Manager.
• Maximize account P&L by analyzing performance, identifying opportunities, and developing actionable plans.
• Prepare Business Reviews twice a year with Customer Development Team Leaders (CDTLs) and the General Manager to meet customers and share mutual growth opportunities.
• Regularly visit stores to identify areas for improvement and provide coaching and direction to in-store staff, ensuring they are trained on new products, promotions, and merchandising objectives.
• Identify training needs and develop training plans with CDTLs.
• Work with CDTLs and RMs to develop tools, merchandising materials, and in-store programs for effective shelf management to drive shopper purchases.
• Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
• Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing, promotion implementation, share of shelf, and planograms.
• Resolve operational issues at regional offices or in-store.

Qualifications and Requirements

• A minimum of a Bachelor's or similar degree is required.
• At least 8 years of experience in the Saudi Market.
• Proven experience in developing the business of selected customers.
• Good command of both English and Arabic languages.

Required Skills

• Commercial Strategy
• Volume Growth
• Profitability Management
• Joint Business Plans
• Negotiation
• P&L Management
• Trade Spend Optimization
• Margin Management
• Promotional Frameworks
• Supply Chain Collaboration
• Demand Planning
• Logistics
• In-Store Execution
• Team Management
• Portfolio Strategy
• Sales Goals Achievement
• 5P Execution
• Trade Spend ROI Optimization
• EDLP & Price Architecture
• ROI Mechanics
• Customer Relationship Management
• Competition Intelligence
• Business Development
• Channel Strategy
• Retail Marketing
• Shelf Management
• Merchandising
• Data Analysis
• Problem Solving

Work Environment and Additional Information

This is a full-time position for a Customer Development Manager-Discounters based in Jeddah, Makkah, Saudi Arabia. Relocation assistance is offered globally. Colgate-Palmolive is an equal opportunity employer and values diversity.