Guest services associate Jobs in Jeddah

• Develop and implement comprehensive sales strategies aligned with our objectives.
• Lead and manage a sales team, providing coaching, training, and performance evaluations.
• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Analyze market trends and competitor activities to identify opportunities and threats.
• Collaborate with marketing and product teams for aligned sales campaigns.
• Create negotiation strategies to successfully close deals.
• Monitor sales performance metrics and prepare reports for management.
• Ensure effective communication within the sales team and across departments.
• Address client concerns promptly and develop solutions to enhance experience.
• Motivate the sales team to achieve sales targets through goal setting and incentives.
• Stay informed on industry trends and best practices.

• Negotiation Strategy
• Sales Strategy Development
• Customer Relationship Management
• Team Leadership
• Market Analysis
• Proficient in English

• 3–5 years of relevant experience in pastry and dessert preparation.
• Strong skills in quality and presentation.
• Creative mindset and attention to detail.
• Commitment to quality.
• Immediate availability is preferred.

The social media manager is responsible for managing the digital content for 5 different brands in one place, leading the daily digital presence of the brand, which includes content production, account management, and implementing organic and paid marketing campaigns to increase awareness, engagement, and the number of visits and sales.

Main tasks and responsibilities

1) Managing daily content

• A daily, weekly, and monthly content plan is prepared and executed for all brands under the drink.
• At leastone video clip is produced daily for each brand.
• Due to the presence of different brands, the minimum requirement is:
  • Clips on a daily basis
• Content is published on:
  • Instagram Reels
  • Stories
  • TikTok
  • Snapchat
• Content is diversified between:
  • The atmosphere of the place
  • Products
  • Offers
  • Guest experience
  • Match days and events
  • Behind the scenes

2) Photography and directing

• Content is filmed daily inside the branch.
• Professional filming angles are chosen to highlight the identity of each brand.
• Videos are edited professionally and quickly.
• Texts, music, and the visual identity of each brand are added.
• A unified style for each brand is maintained.

3) Managing marketing campaigns

• The manager must have a strong background in digital marketing campaigns.
• Marketing campaigns are prepared according to events and seasons.
• Campaign ideas are proposed to increase traffic.
• Campaigns related to:
  • Matches
  • Weekends
  • Product launches
  • Seasons
  • National occasions

4) Paid Ads

• The candidate must have practical experience in paid advertising.
• Paid campaigns are created and managed on:
  • Meta Ads Manager
  • TikTok Ads Manager
  • Snapchat Ads Manager
• Target audiences are defined.
• Advertising budgets are managed.
• Campaigns are tested and their results improved.
• Monitoring includes:
  • Reach
  • Engagement
  • Clicks
  • Conversion
  • Store Visits

5) Analysis and Reporting

• A weekly report is submitted that includes:
  • Number of published clips
  • Performance of each brand
  • Results of paid campaigns
  • Best contents
  • Growth of followers
  • Engagement
• Recommendations for performance improvement are provided.

Required Qualifications

• Previous experience in the restaurant, café, or hospitality sector
• Experience in short video production
• Experience in paid campaigns
• Experience in digital marketing
• Strong understanding of local audience behavior in Jeddah
• Ability to manage multiple brands simultaneously

We are looking for a skilled developer for applications and websites 

 We are looking for a talented developer to join our team and take ownership of our tech platform — a live, production-ready platform operating in the building materials sector in Saudi Arabia 

 .

 Responsibilities 

 - Maintain applications and develop new features across all platforms 

 - Manage app releases on the App Store and Google Play 

 - Develop and improve the platform's API 

 - Integrate and maintain external services (Firebase, Maps, notifications) 

 - Ensure app performance, stability, and availability 

 - Collaborate with the team on product decisions and improvements 

 Requirements 

 - At least 2 years of experience in developing applications and websites 

 - Proficiency in Flutter with knowledge of Clean Architecture 

 - Backend development with Laravel / PHP 

 - Ability to work on multiple software projects simultaneously 

 - Experience with Firebase (notifications, analytics, Remote Config) 

 - Knowledge of real-time features such as chats and order tracking 

 - Development of bilingual applications (Arabic / English) with RTL support 

 - Basic server management (Nginx, VPS)

- Proficiency in using and employing AI models in work

Please send your CV and work samples to the following email: 

• Proficiency in Adobe software (Photoshop, Illustrator, Premiere, After Effects)
• Ability to use a camera and photography equipment
• Background in marketing
• Knowledge of digital advertising campaign management and result analysis
• Team spirit and capability to execute diverse tasks as per team requirements

• Support the team in various stages of marketing work
• Perform any additional tasks related to marketing as needed by the team

• Preparing and serving high-quality coffee and beverages.
• Assisting customers with menu selections.
• Maintaining a clean and organized workspace.
• Operating coffee equipment.
• Managing inventory.
• Ensuring excellent customer service to create a welcoming atmosphere for all guests.

• Proficiency in Barista skills, including coffee preparation and operating coffee brewing equipment.
• Strong Customer Service and Interpersonal skills to foster positive customer interactions and build relationships.
• Effective Communication skills for taking orders and clarifying customer preferences.
• Knowledge in Food Preparation, including safety and hygiene standards.
• Passion for coffee and eagerness to learn about coffee beans and brewing methods.
• Attention to detail and time management skills.

• Vessel Operations:
  • Update the daily work-plan for the Operations Superintendent and communicate it to all vessel operations staff.
  • Prepare vessel files from planning, ensuring safe operations as vessels berth.
  • Ensure all vessel-related documents are organized for timely submission.
  • Oversee the docking and undocking of vessels, communicating closely with dispatchers for smooth operations.
  • Conduct vessel inspections and address any issues proactively.
• Yard Operations:
  • Supervise the daily work-plan for yard operations, ensuring all staff are informed.
  • Monitor yard operations closely, including customs activities and equipment dispatching.
  • Conduct safety inspections to ensure safety protocols are followed.
  • Lead toolbox talks to foster a strong safety culture among employees.

• Engage with customers to understand their needs and provide effective solutions.
• Manage inquiries and resolve issues to ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and improve customer experience.

• No previous experience is required.
• A bachelor’s degree or a higher diploma is preferred.

• Ensure adherence to hotel and laundry department policies and procedures.
• Work efficiently to deliver quality results.
• Manage proper care of equipment and linens.
• Fold bed sheets and towels according to hotel standards.
• Be ready to take on additional duties as assigned by superiors.
• Understand and follow fire and safety procedures.

• Understanding of job responsibilities.
• Taking responsibility for tasks.
• Acknowledging and respecting differences in a multicultural environment.
• Customer focus and adaptability.
• Teamwork capabilities.

• Talent Acquisition & Workforce Planning: Partner with hiring managers to understand hiring needs and coordinate full-cycle recruitment.
• Onboarding & Offboarding: Manage onboarding processes and handle offboarding including exit interviews and documentation.
• Employee Relations: Act as the first point of contact for employee inquiries and support conflict resolution.
• Government Relations & Compliance: Ensure compliance with Saudi labor law and manage all government platforms.
• HR Operations & Administration: Manage day-to-day HR operations and maintain employee records with confidentiality.
• Compensation, Benefits & Payroll: Support payroll preparation and administer employee benefits.
• HR Policies & Organizational Development: Assist in performance management cycles and identify training needs.
• Vendor & Stakeholder Management: Manage relationships with external vendors and collaborate with internal stakeholders.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2–5 years of HR experience.
• Strong knowledge of Saudi labor law and HR compliance.
• Experience across multiple HR functions.
• Familiarity with HR systems.
• Fluency in Arabic and English.
• Proficient with Google Sheets and MS Office.

• Ensure all table settings, buffet stations, and service points are properly arranged as per Banquet Event Orders (BEOs).
• Inspect the venue for cleanliness and setup before the arrival of guests.
• Oversee timely food and beverage service to maintain high guest satisfaction levels.
• Attentively cater to VIP guests, managing special requests with discretion and professionalism.
• Report any guest feedback or issues encountered during service to the Banquet Management Team.
• Monitor staff grooming, hygiene, and uniform compliance.
• Conduct site inductions for agency staff and complete relevant documentation.
• Assist Event Managers in training new team members on catering service techniques.
• Supervise and coordinate event staff, ensuring efficient operations.
• Complete closing duties, including cleanliness and equipment maintenance.
• Maintain an inventory of banquet supplies and equipment.

• High school diploma or equivalent required. A diploma or certificate in Hospitality or Food & Beverage is preferred.
• Training certification in food safety and hygiene is an advantage.
• Fluency in English is required; knowledge of Arabic or other languages is beneficial.

• 4 to 6 years of experience in food & beverage service within hospitality environments.
• 1 year in a supervisory role managing teams during large-scale events.
• Experience handling VIP and VVIP guests with understanding of protocols.
• Familiarity with different service styles (*, buffet, plated).

• Strong leadership and motivational abilities.
• Excellent communication and organizational skills.
• Capability to work well under pressure and during odd hours.
• Problem-solving orientation and attention to detail.
• Ability to meet the physical demands of the role.

• Managing a sales team and providing leadership, training, and coaching on sales techniques and product knowledge.
• Planning and directing sales team training on CRM.
• Developing a sales strategy to achieve organisational sales goals.
• Setting individual and monthly sales targets for the sales teams.
• Achieving monthly sales targets through personal and group accounts.
• Recruiting, developing, and training new sales agents.
• Monitoring budgets and tracking progress.
• Collecting customer feedback and conducting market research.

• Bachelor's degree in sales, business administration, or related field.
• 8 years of sales experience with 3 years in managing a sales team.
• Strong knowledge of the local market.
• Excellent presentation, negotiation, and closing skills.
• Strong decision-making and problem-solving abilities.

• Conceptualizing and developing high-quality graphic designs.
• Creating brand assets, including logo designs.
• Ensuring consistent branding across various projects.
• Collaborating with team members to align visual communications with client goals.
• Working on typography designs to enhance overall project aesthetics.

• Proficiency in graphic design and visual arts.
• Experience in logo design and branding.
• Strong knowledge of typography.
• Proficiency in design tools like Adobe Creative Suite.
• Excellent communication and collaboration skills.
• A Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

• Develop and create engaging digital content for various platforms.
• Conceptualize and execute content marketing strategies.
• Write, edit, and produce multimedia content.
• Manage social media and enhance engagement strategies.
• Craft compelling brand stories that resonate with audiences.

• Proficiency in content writing, editing, and storytelling.
• Experience in visual content creation and basic graphic design.
• Familiarity with social media management and content marketing.
• Strong research and analytical skills.
• A bachelor's degree in Media, Marketing, Communications, or a related field.
• Fluency in both Arabic and English is highly desirable.
• Experience in digital brand development is a plus.

• Bachelor's degree.
• Previous experience in marketing.
• Good communication and organizational skills.