Jobs in Jeddah

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is crucial for overseeing daily fleet operations, ensuring maximum vehicle availability, safety, compliance, and cost efficiency. The ideal candidate will possess a strong background in managing transportation fleets, vehicle maintenance, driver performance, and operational reporting within a dynamic logistics or supply chain environment. As a Fleet Supervisor, you will play a pivotal role in maintaining the smooth and effective functioning of our fleet, directly contributing to our operational success and service delivery standards.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Experience

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.

Required Skills and Knowledge

• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires the ability to work effectively within a dynamic operational setting.

About the Role

Panda Retail Company, a member of the Savola Group, is seeking a dedicated Financial Analyst to join its team in Jeddah, Makkah, Saudi Arabia. This role is essential for providing accurate and timely financial business support to management, aiming to maximize business performance. The Financial Analyst will support various business functions through insightful financial analysis.

Key Responsibilities

The Financial Analyst will be responsible for building comprehensive financial models using data from financial systems and other sources to support business decisions and the execution of strategic and tactical initiatives. This includes partnering with management to understand expense and operating income drivers, monitoring performance against targets, and establishing strong business partnerships across functions to provide decision support. The role also involves creative thinking for cost control, collaborating with business partners to deliver accurate financial results with variance explanations, and actively participating in the Annual Planning, quarterly reviews, and Latest Estimate processes. Continuous process improvement to enhance the timeliness and accuracy of financial reporting and analysis is also a key aspect, along with assisting in the preparation of business plans and business case analyses, and performing ad-hoc reporting and analysis as required.

Qualifications and Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or an equivalent field.
• 2 to 4 years of relevant experience in a similar role within a medium or large-sized business.

Required Skills

• Strong communication abilities.
• Proficiency in financial modeling.
• Excellent analytical and interpretation skills.
• Proficiency in the English language; knowledge of Arabic is a significant advantage.

Work Context

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience, contributing to strategic and tactical initiatives by building financial models, monitoring performance, and identifying cost-saving opportunities.

About the Role

Chalhoub Group is seeking a Fashion Consultant for its FARM Rio store located in Jawharat Jeddah, Makkah, Saudi Arabia. This role is integral to achieving sales targets and delivering an exceptional guest experience. The Fashion Consultant will support the implementation of key customer and people initiatives, contributing to Chalhoub Group's vision of shaping the future of luxury retail through innovation and a people-centric culture. The position offers an opportunity to join a company committed to diversity, equity, inclusion, and sustainability, working within a hybrid luxury retail environment that integrates online and offline platforms.

Key Responsibilities

• Achieve individual and collective sales targets.
• Deliver an exceptional Guest Experience to all customers.
• Support the implementation of CRM and CX initiatives in-store.
• Collect data on customer behavior, top sellers, and slow-moving items for business reviews.
• Drive client relationships through an omni-channel approach.
• Provide pre-buying feedback on products.
• Contribute to employee Net Promoter Score (eNPS) through people experience initiatives and fostering a positive culture.
• Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).
• Ensure Click and Collect services are conducted within Service-Level Agreements (SLAs).
• Accurately capture customer data according to marketing team requirements.
• Promote the loyalty program (MUSE) and stay updated on app offerings.
• Support in-store marketing events and activations.
• Stay informed about all brand social media activities and campaigns.
• Drive product sell-through within the store.
• Support in-store Customer Experience (CX) initiatives.
• Provide feedback on store operations, identifying areas of success and improvement.

Qualifications and Requirements

• A minimum of 2 years of experience within a Luxury Fashion Brand.
• Intermediate to fluent proficiency in the English language.

Required Skills

• Sales Target Achievement
• Guest Experience Delivery
• CRM and CX Implementation Support
• Customer Data Collection
• Client Relationship Management
• Omni-channel Approach
• Adherence to VM Guidelines and SOPs
• Adherence to Click and Collect SLAs
• Loyalty Program Promotion
• Support for In-store Marketing Events
• Brand Social Media Awareness
• Sell-through Drive
• Support for In-store CX Initiatives

Work Environment and Details

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience within the luxury fashion sector.

About the Factory Manager Role

Talents Hub is seeking an experienced Factory Manager to oversee industrial manufacturing operations focused on the production of insulation materials. This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The successful candidate will be responsible for the daily management of the factory, ensuring optimal efficiency, adherence to quality standards, and compliance with all relevant regulations.

The Factory Manager will play a crucial role in leading production planning, supervising all manufacturing processes, and implementing robust quality control measures. This leadership position requires a proactive approach to managing teams, optimizing operational workflows, and driving continuous improvement to meet company objectives.

Key Responsibilities

• Oversee and manage daily manufacturing operations within the industrial plant.
• Lead production planning to ensure efficient and timely output of insulation materials.
• Implement and maintain stringent quality control processes to meet industry standards.
• Supervise and coordinate all manufacturing operations to optimize efficiency and productivity.
• Manage and lead manufacturing teams, fostering a culture of performance and continuous improvement.
• Monitor operational activities to ensure smooth workflow and identify areas for enhancement.
• Ensure strict compliance with all industry regulations and safety standards.

Qualifications and Experience

• Bachelor's degree in Industrial Engineering, Manufacturing, or a closely related field.
• A minimum of 5 to 10 years of relevant experience in industrial or manufacturing sectors, with a significant portion in a leadership role.
• Proven experience in Production Planning and Production Management methodologies.
• Demonstrated expertise in implementing and maintaining Quality Control processes.
• Strong background in Operations Management and coordinating complex Manufacturing Operations.
• Solid understanding of industry regulations and safety standards pertinent to manufacturing.

Required Skills

• Production Planning
• Production Management
• Quality Control
• Operations Management
• Manufacturing Operations
• Team Leadership
• Operational Efficiency Improvement
• Industry Regulations Knowledge
• Safety Standards Compliance
• Analytical Skills
• Problem-Solving
• Communication Skills (written and verbal)

Work Environment and Location

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia. The role involves direct management of manufacturing teams and operations within an industrial plant setting.

About the Role

Saudi German Health Careers KSA is seeking a highly organized and professional Executive Assistant to provide comprehensive administrative, organizational, and executive support to the Group Executive. This role ensures the efficient operation of the executive office and serves as a key liaison between executive leadership, hospital management teams, physicians, and external stakeholders. The ideal candidate will uphold the highest standards of professionalism, confidentiality, and discretion.

Key Responsibilities

• Manage the Group Executive's calendar, schedule appointments, coordinate meetings, and arrange travel logistics.
• Effectively manage and prioritize meeting requests to ensure optimal time management for the executive.
• Prepare agendas, presentations, reports, correspondence, and all necessary meeting materials.
• Draft professional communications, emails, and official documents on behalf of the executive.
• Screen and prioritize incoming calls, emails, and other requests directed to the executive office.
• Organize and facilitate executive meetings, medical leadership gatherings, board committee sessions, and strategic review meetings.
• Compile supporting documents for meetings, prepare agendas, and accurately record minutes.
• Track action items arising from meetings and ensure their timely completion by relevant stakeholders.
• Coordinate virtual and in-person meetings across multiple hospitals and diverse locations.
• Serve as the primary point of contact for internal and external stakeholders interacting with the executive.
• Facilitate communication with hospital CEOs, CMOs, Medical Directors, department heads, and physicians throughout the group.
• Cultivate and maintain strong working relationships with executive leadership teams and support functions.
• Maintain meticulously organized records, files, and confidential documentation.
• Monitor and track key projects, initiatives, and deadlines overseen by the executive.
• Assist in the preparation of executive dashboards, performance reports, and management presentations.
• Support the coordination of medical leadership initiatives and strategic healthcare projects.

Qualifications and Requirements

• Experience in a similar executive support role is required.
• 2-5 years of experience in an executive assistant or similar capacity.

Required Skills

• Proficiency in calendar management and scheduling.
• Strong capabilities in meeting coordination and logistics.
• Experience with travel arrangements.
• Skilled in presentation preparation.
• Adept at report preparation.
• Excellent correspondence drafting abilities.
• Demonstrated professional communication skills.
• Commitment to maintaining confidentiality and discretion.
• Effective stakeholder management.
• Proficient in record keeping and file management.
• Ability to track projects and deadlines.
• Experience in performance reporting.

Work Environment and Location

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, supporting the Group Executive within the Saudi German Health network.

About the Role

AECOM, a global leader in infrastructure consulting, is seeking an experienced Engineer - Water to join its team in Makkah, Saudi Arabia. This full-time, on-site position focuses on designing, developing, and optimizing water infrastructure within large-scale urban master plan projects, including high-rise and mixed-use developments. The role involves addressing complex water challenges and driving solutions focused on efficiency, reliability, and environmental stewardship in integrated urban environments.

AECOM is dedicated to transforming skylines, improving commutes, and ensuring access to clean water. With increasing infrastructure investment worldwide, the company's services are in high demand. Joining AECOM means contributing to projects that create a tangible impact as part of a global team of over 50,000 professionals.

Key Responsibilities

• Lead the design and development of comprehensive water infrastructure systems for large-scale urban master plan projects, including potable water networks, treatment facilities, distribution systems, and high-rise building water solutions, ensuring compliance with regional and international standards.
• Direct feasibility studies, options appraisals, and concept designs for complex water projects within urban master plan frameworks, analyzing technical requirements and providing strategic, data-driven recommendations to senior stakeholders.
• Perform advanced engineering analysis and modeling of integrated water systems using industry-standard software and tools to optimize performance, cost-effectiveness, and resilience in high-density urban environments.
• Lead multidisciplinary teams, including civil engineers, environmental specialists, and project managers, to deliver integrated water solutions that align with urban development objectives and master plan requirements.
• Prepare comprehensive technical documentation, including design specifications, calculations, construction drawings, and master plan integration reports that meet quality and regulatory standards.
• Oversee project planning, scheduling, and risk management for large-scale programs, identifying potential challenges and proposing mitigation strategies to ensure timely and successful delivery across multiple concurrent projects.
• Engage strategically with clients, water utilities, government agencies, and stakeholders to understand complex project requirements, provide technical leadership, and ensure solutions align with urban development and community needs.
• Champion emerging water technologies, sustainable management practices, and industry best practices, driving continuous innovation and improvement in project outcomes and organizational methodologies.
• Troubleshoot complex technical challenges and implement corrective actions to resolve design and operational issues, particularly in high-rise and vertically integrated developments.
• Mentor junior and mid-level engineers, fostering technical capability development and knowledge transfer within the team and across the organization.
• Contribute to the strategic development and continuous improvement of engineering processes, standards, and methodologies to enhance organizational capability in large-scale urban water infrastructure delivery.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or a related engineering discipline.
• Minimum of 10 years of professional experience in water engineering, water infrastructure design, and large-scale urban development projects.
• Proven track record of designing and delivering water systems for large-scale urban master plan projects, including high-rise and mixed-use developments.
• Demonstrated expertise in water and wastewater system design for complex urban environments, including treatment schemes, distribution networks, and pipeline design.
• Strong analytical and problem-solving skills with the ability to evaluate complex technical challenges and develop practical, scalable solutions.
• Excellent written and verbal communication skills in English, with the ability to prepare clear technical documentation and present findings to diverse audiences, including senior stakeholders.
• Comprehensive knowledge of water quality standards, environmental regulations, and industry codes applicable to water infrastructure projects in urban contexts.
• Professional Engineer (PE) license or equivalent professional certification, or active progress toward obtaining one.
• Chartered or Incorporated status with a relevant professional institution (*, ICE, CIWEM, or equivalent regional body) is preferred.
• Extensive experience working on water projects in the Middle East or similar arid/semi-arid regions, particularly within urban master plan frameworks, is preferred.
• Specialized experience with water infrastructure for high-rise buildings and vertical urban developments is preferred.
• Demonstrated expertise in sustainable water management practices, water conservation technologies, and circular economy approaches is preferred.
• Advanced project management experience or relevant certifications (PMP, PRINCE2) with demonstrated leadership on large-scale programs is preferred.
• Proficiency with Building Information Modeling (BIM) and integrated project delivery approaches in complex urban environments is preferred.
• Knowledge of flood mitigation, stormwater management, water reuse systems, and resilience planning for urban areas is preferred.
• Experience collaborating with water utilities, government agencies, international contractors, and urban planning authorities is preferred.

Required Skills

• Water Infrastructure Design
• Large-scale Urban Master Plan Projects
• High-rise Building Water Solutions
• Feasibility Studies
• Options Appraisals
• Concept Designs
• Engineering Analysis
• Modeling of Integrated Water Systems
• AutoCAD
• HEC-RAS
• EPANET
• Problem-Solving
• Technical Documentation
• Project Planning
• Scheduling
• Risk Management
• Client Engagement
• Stakeholder Management
• Emerging Water Technologies
• Sustainable Management Practices
• Troubleshooting
• Mentoring
• Engineering Processes
• Water Quality Standards
• Environmental Regulations
• Industry Codes
• Civil Engineering
• Environmental Engineering
• Mechanical Engineering
• Water and Wastewater System Design
• Treatment Schemes
• Distribution Networks
• Pipeline Design
• Communication (Written and Verbal)
• Leadership
• Teamwork
• Sustainable Water Management
• Water Conservation Technologies
• Circular Economy Approaches
• Project Management
• Building Information Modeling (BIM)
• Integrated Project Delivery
• Flood Mitigation
• Stormwater Management
• Water Reuse Systems
• Resilience Planning
• Organizational Skills
• Time Management
• Strategic Thinking
• Adaptability
• Customer Focus
• Analytical Skills
• Quantitative Reasoning
• Qualitative Reasoning
• Data-Driven Decision-Making
• Leadership Capability

Work Environment and Additional Information

This is a full-time, on-site position for an Engineer - Water with AECOM, located in Makkah, Saudi Arabia. The role requires over 10 years of experience. All newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

AECOM is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.

About the Role

Haleon is seeking a Digital & Tech (D&T) Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role is responsible for the delivery and support of site-based digital workplace and commercial technology services across Operating Units. The position involves providing hands-on, in-person technology support to ensure employees can work effectively with digital tools, resolve daily technical issues, and correctly apply cybersecurity practices on site.

Role Context and Responsibilities

As the primary market point of contact for Operating Unit (OU) Tech Partners, you will connect on-the-ground operations with central Digital & Tech teams. This involves ensuring site needs, commercial priorities, and operational realities are understood and supported. You will offer local insights into commercial execution, including field force and distributor operations, supporting the stability and adoption of critical platforms like DMS and SFA. The role also contributes to capturing business needs, supporting local digital initiatives and pilots, and providing structured service performance insights and reporting to enhance digital workplace and commercial technology environments.

• Serve as the primary market point of contact (SPOC) for Operating Unit (OU) Tech Partners, ensuring alignment between site operations, commercial priorities, and Digital & Tech initiatives.
• Assist OU Tech Partners in capturing and articulating site-level business needs, translating operational challenges into digital opportunities, requirements, and prioritization.
• Support the effective usage, stability, and adoption of commercial technology platforms, including DMS, SFA, and other market performance tools.
• Contribute to the execution of local digital initiatives, pilots, and innovations, ensuring smooth rollout and providing actionable feedback.
• Maintain visibility of site-level service performance, recurring issues, and user experience, providing structured reporting to OU Tech Partners and D&T leadership.
• Leverage service data and operational insights to identify improvement opportunities and support continuous optimization of digital workplace and commercial technology.
• Act as a feedback bridge between business users and D&T teams, representing local realities and opportunities in decision-making.
• Manage day-to-day technology service delivery at the site.
• Support routine checks on critical site technology and equipment in partnership with D&T teams and third-party providers.
• Maintain local asset inventory in line with Haleon policy and support the asset lifecycle.
• Support planned changes, roll-outs, upgrades, and migrations, including coordination, communication, and on-site support.
• Assist with the migration of local applications to strategic global platforms, collaborating with central D&T teams.
• Oversee service level agreements and incident resolution for the site.
• Act as a point of escalation for incident and problem resolution, adhering to Haleon incident and service management playbooks.
• Represent the site on incident management calls, ensuring operational context is understood.
• Identify recurring issues and collaborate with D&T teams and suppliers to implement permanent fixes and service improvements.
• Provide site-level input into post-incident reviews and service improvement discussions.
• Build strong working relationships with local Commercial leadership, functional teams, and end users to represent site needs in D&T discussions.
• Collaborate with Service Management and MEA Digital & Tech Heads to provide site-level input on local service performance and incident resolution.
• Build strong partnerships with D&T functions and third-party providers to support effective service delivery and problem management.
• Act as a local champion for D&T initiatives and change, supporting adoption through on-site engagement.
• Provide practical training sessions on D&T capabilities, policies, and initiatives in partnership with central D&T teams.
• Encourage self-service, effective use of knowledge articles, and compliance with approved tools and secure processes.
• Provide in-person, hands-on support for the site's digital workplace requirements.
• Support conference rooms and shared spaces, including AV and hybrid meeting technology.
• Support local technology processes such as onboarding and offboarding.
• Serve as the on-site contact for cybersecurity queries and minor incidents, working with the central Cyber Security team.
• Ensure endpoint security measures are correctly applied on site and on local applications.
• Support the correct application of user access management protocols at the site.
• Detect and escalate suspected security incidents following Haleon security playbooks.
• Promote Haleon secure working practices at the site.
• Support the implementation of security changes on site in partnership with the Cyber team.

Qualifications and Experience

Candidates should possess a Bachelor’s degree in Computer Science, Information Systems, Business Informatics, or a related field. The role requires 2-5 years of experience in IT support, digital workplace, or site-based technology roles. Essential experience includes hands-on work with Microsoft productivity tools, collaboration platforms, and video conferencing technologies. Familiarity with IT service management practices and tools, such as ServiceNow for incident and request handling, is expected. A foundational understanding of cybersecurity principles and secure working practices is necessary, along with a basic understanding of business operations to engage with non-technical stakeholders.

• Bachelor’s degree in Computer Science, Information Systems, Business Informatics, or a related field.
• 2-5 years of experience in IT support, digital workplace, or site-based technology roles.
• Solid hands-on experience with Microsoft productivity tools, collaboration platforms, and video conferencing technologies.
• Exposure to IT service management practices and tools (*, ServiceNow), including incident and request handling.
• Foundational understanding of cyber security principles and secure working practices.
• Basic understanding of business operations with the ability to engage with non-technical stakeholders and translate technical issues into business context.
• Demonstrated ability to work across central teams, vendors, and business stakeholders in a matrix environment.
• Experience supporting or working with commercial technology platforms such as DMS, SFA, CRM, or other field execution tools.
• Exposure to Tech Partnering, Business Partnering, or demand capture activities.
• Experience in data collection, reporting, or service performance tracking.
• Experience working with or managing third-party service providers in a service delivery environment.
• Experience supporting AV, meeting room technologies, and hybrid working environments.
• Relevant certifications such as ITIL, Microsoft, Networking, or Security certifications are advantageous.
• Experience working in commercial, FMCG, or regulated environments is beneficial.
• Jeddah-based candidates are preferred.

Required Skills

• Digital Workplace Technology
• Commercial Technology Services
• IT Support
• Cyber Security
• Microsoft Productivity Tools
• Collaboration Platforms
• Video Conferencing Technologies
• IT Service Management (ITSM)
• Incident Management
• Problem Resolution
• Business Engagement
• Stakeholder Management
• Service Performance Reporting
• DMS (Distribution Management System)
• SFA (Sales Force Automation)

Work Location and Type

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. Haleon is committed to fostering an inclusive culture where diverse backgrounds and views are valued, aiming to best serve consumers and unleash the full potential of its people.

About the Role

Saudi Ground Services (SGS) is seeking a skilled Database Administrator to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for the management, maintenance, and optimization of SGS's database systems, ensuring their stability, security, availability, and high performance. The Database Administrator will support daily operations and strategic business initiatives by overseeing database administration, performance tuning, backup and recovery, and data integrity across MS SQL and Azure SQL environments. This role is integral to supporting reliable data management and ensuring efficient database operations, aligning with SGS's digital transformation objectives.

Key Responsibilities

• Manage, maintain, and optimize MS SQL and Azure SQL databases across development, testing, and production environments.
• Develop, review, and optimize stored procedures, functions, views, and triggers to enhance database performance and reliability.
• Monitor database performance and implement tuning strategies to ensure optimal efficiency and system availability.
• Perform regular database backups, conduct recovery testing, and develop disaster recovery plans to ensure business continuity.
• Implement and maintain robust database security measures, including user access controls and permissions, to safeguard sensitive business data.
• Troubleshoot and promptly resolve database issues, such as performance bottlenecks, deadlocks, and data inconsistencies.
• Support database migration, patching, upgrades, and version control activities.
• Collaborate effectively with application developers and business teams to address database-related requirements and support system enhancements.

Qualifications and Experience

The role requires a minimum of 5 years of experience in Database Administration. Candidates should possess strong experience with MS SQL Server and Azure SQL. A solid understanding of Stored Procedures is essential. Knowledge in API Integration is considered a plus.

Required Skills

• MS SQL
• Azure SQL
• Stored Procedures
• API Integration (preferred)

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience in database administration.

About the Role

OpenTech HR is seeking a highly experienced Cybersecurity Delivery Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is crucial for leading the end-to-end delivery of managed security services, ensuring adherence to stringent SLAs, KPIs, governance requirements, and overall business expectations. The Cybersecurity Delivery Manager will serve as the primary liaison between our dedicated security operations teams and senior stakeholders, guaranteeing consistent, high-quality, and risk-aware service delivery.

Key Responsibilities

• Lead the comprehensive delivery of 24x7 managed security services across various domains, including Security Operations Center (SOC), Security Information and Event Management (SIEM), Incident Response, and Vulnerability Management.
• Ensure strict adherence to all Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and established service quality standards.
• Oversee all aspects of incident management, system monitoring, and operational performance to maintain optimal security posture.
• Champion and drive initiatives focused on continuous improvement and enhancing operational efficiency within the cybersecurity delivery framework.
• Act as the principal point of contact for all senior stakeholders, fostering strong relationships and clear communication channels.
• Lead regular service review meetings and provide comprehensive performance reporting to stakeholders.
• Effectively manage escalations, critical incidents, and all service-related issues to swift and satisfactory resolution.
• Ensure a strong alignment between the delivered security services and the overarching business objectives.
• Guarantee compliance with all relevant security standards, internal policies, and external regulatory requirements.
• Implement and diligently monitor risk management strategies and security controls to mitigate potential threats.
• Provide robust support for audit readiness and ensure accurate compliance reporting.
• Track and report on key operational metrics, including performance indicators and response times.
• Lead and coordinate cross-functional cybersecurity teams, fostering collaboration and synergy.
• Manage resource planning, effective workload distribution, and monitor team performance to ensure optimal output.
• Mentor and develop team members to enhance delivery maturity and overall effectiveness.
• Coordinate seamlessly across internal and external delivery teams to ensure unified service provision.
• Manage departmental budgets, forecasts, and actively pursue cost optimization initiatives.
• Ensure that service delivery aligns with all financial and contractual commitments.
• Support the identification and pursuit of service improvement and growth opportunities.
• Define and continuously evolve the roadmap for managed security services.
• Drive initiatives for automation, efficiency gains, and service maturity enhancements.
• Align cybersecurity delivery strategies with the overall business and security strategy of the organization.

Qualifications and Requirements

• Bachelor's degree in Cybersecurity, Information Technology, or a closely related field.
• Possession of relevant industry certifications such as CISSP, CISM, CCSP, ITIL, or PMP is highly desirable.
• A minimum of 8 years of progressive experience in cybersecurity or IT roles.
• At least 5 years of experience in service delivery or leadership positions.
• Demonstrated experience in managed security services and operating within enterprise environments.

Required Skills

• Cybersecurity
• IT
• Service Delivery
• Leadership
• Managed Security Services
• SOC (Security Operations Center)
• SIEM (Security Information and Event Management)
• Incident Response
• Vulnerability Management
• Governance
• Risk Management
• Compliance
• Team Leadership
• Financial Management
• Commercial Management
• Service Strategy
• Automation

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of experience, with at least 5 years in service delivery or leadership roles within managed security services and enterprise environments. The salary for this position is SAR 25,000 per month.

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager (CDM) for Discounters to join their team in Jeddah, Makkah, Saudi Arabia. This role is responsible for driving the commercial strategy, volume growth, and profitability of Colgate-Palmolive's portfolio within the rapidly expanding Discounter retail channel across Saudi Arabia. The position requires a strategic thinker with strong financial acumen and a proven ability to achieve aggressive volume targets within the discounter model, characterized by high turnover, low margins, and intense competition. You will be instrumental in shaping how our brands are presented and sold in key discounter formats.

Colgate-Palmolive is a company dedicated to reimagining a healthier future for people, their pets, and our planet. Guided by core values of Caring, Inclusivity, and Courage, we foster a culture that inspires our people to achieve common goals and build a brighter, healthier future for all. This role offers relocation assistance globally.

Key Responsibilities

• Lead the negotiation and execution of long-term strategic partnerships with key discounter accounts to secure category growth, volume commitments, and optimal product visibility.
• Own the channel's Profit & Loss (P&L), optimizing trade spend, managing margins, and designing cost-effective promotional frameworks, such as Everyday Low Price (EDLP) models or high-volume multi-packs, suitable for price-sensitive shoppers.
• Collaborate closely with Demand Planning and Logistics teams to maintain high case-fill rates and proactively eliminate Out-of-Stock situations, ensuring product availability.
• Manage and coach a regional team of field supervisors and merchandisers to ensure flawless implementation of planograms and maximize share of shelf.
• Develop and implement a tailored portfolio strategy, identifying whitespace opportunities and introducing specific SKU mixes, such as promotional bundles and value sizes, engineered exclusively for the discounter format to prevent channel conflict with hypermarkets.
• Achieve sales goals, margin, and volume targets for assigned accounts and ensure effective 5P (Product, Price, Place, Promotion, People) execution in stores.
• Optimize Trade Spend ROI by evaluating promotional investments and discount structures to eliminate underperforming tactics, ensuring commercial investment directly drives high-volume velocity while protecting net margins.
• Develop and manage the partnership between Colgate-Palmolive and a group of accounts at the store and regional level by building strong relationships and negotiating with store operations personnel.
• Provide feedback on competition intelligence and the in-store environment to ensure the right tactics are employed and report findings to the General Manager.
• Ensure tailored plans and promotions are developed with Regional Managers (RM) and executed within assigned accounts.
• Cascade channel strategies developed by the General Manager within selected accounts, focusing on both qualitative (5Ps) and quantitative (Sales per Account, Store, Category, and SKU) objectives.
• Build and manage relationships with key players, including Junior Buyers and Store Managers, at the regional and/or store level.
• Conduct negotiations as necessary for planograms, displays, and promotion execution at regional office and/or store levels.
• Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the Retail Marketing Team and General Manager.
• Maximize account P&L by analyzing performance, identifying opportunities, and developing actionable plans.
• Prepare Business Reviews twice a year with Customer Development Team Leaders (CDTLs) and the General Manager to meet customers and share mutual growth opportunities.
• Regularly visit stores to identify areas for improvement and provide coaching and direction to in-store staff, ensuring they are trained on new products, promotions, and merchandising objectives.
• Identify training needs and develop training plans with CDTLs.
• Work with CDTLs and RMs to develop tools, merchandising materials, and in-store programs for effective shelf management to drive shopper purchases.
• Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
• Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing, promotion implementation, share of shelf, and planograms.
• Resolve operational issues at regional offices or in-store.

Qualifications and Requirements

• A minimum of a Bachelor's or similar degree is required.
• At least 8 years of experience in the Saudi Market.
• Proven experience in developing the business of selected customers.
• Good command of both English and Arabic languages.

Required Skills

• Commercial Strategy
• Volume Growth
• Profitability Management
• Joint Business Plans
• Negotiation
• P&L Management
• Trade Spend Optimization
• Margin Management
• Promotional Frameworks
• Supply Chain Collaboration
• Demand Planning
• Logistics
• In-Store Execution
• Team Management
• Portfolio Strategy
• Sales Goals Achievement
• 5P Execution
• Trade Spend ROI Optimization
• EDLP & Price Architecture
• ROI Mechanics
• Customer Relationship Management
• Competition Intelligence
• Business Development
• Channel Strategy
• Retail Marketing
• Shelf Management
• Merchandising
• Data Analysis
• Problem Solving

Work Environment and Additional Information

This is a full-time position for a Customer Development Manager-Discounters based in Jeddah, Makkah, Saudi Arabia. Relocation assistance is offered globally. Colgate-Palmolive is an equal opportunity employer and values diversity.

About the Role

Hiresquad Resources is seeking an experienced Credit Risk Specialist for a contract position in Jeddah, Makkah, Saudi Arabia. This role is integral to enhancing the risk management framework within the Consumer Lending business, with a specific focus on Credit Cards in the Saudi market. The specialist will be responsible for developing and implementing credit policies, underwriting standards, and risk strategies that balance business growth, regulatory compliance, and profitability. This position requires a professional with a deep understanding of the Saudi credit landscape and a proven history in managing credit risk for consumer financial products, playing a key role in maintaining the health and performance of the credit portfolio.

Key Responsibilities

• Develop, review, and implement credit risk policies and strategies aligned with regulatory requirements and industry best practices for the Saudi market.
• Oversee the end-to-end underwriting process, providing guidance on complex cases and enhancing decisioning capabilities through advanced analytics.
• Collaborate with Product, Sales, and Business Development teams to optimize Credit Card product offerings while managing associated risks.
• Utilize data analytics to monitor portfolio health, track delinquency trends, and assess profitability, providing actionable insights and reports to senior management.
• Foster cross-functional collaboration with Sales, Operations, Compliance, Finance, and Technology departments to ensure effective execution of risk management initiatives.
• Ensure adherence to SIMAH (Saudi Credit Bureau) requirements and act as a subject matter expert on Saudi credit bureau data and its utilization.
• Mentor and develop risk and product teams, promoting a performance-driven culture focused on risk awareness and sound decision-making.

Qualifications and Experience

• A minimum of 12 to 15 years of progressive experience in Credit Risk management within the Consumer Lending sector, with a strong focus on Credit Cards.
• A minimum of 5 years of hands-on experience operating within the Saudi Credit Cards market.
• Demonstrated expertise in Credit Policy development and management, Product Management, Underwriting processes, and Risk Analytics.
• In-depth knowledge of SIMAH products, reports, and operational processes.
• Proven leadership capabilities with strong stakeholder management skills.
• A results-driven approach with adaptability and agility for dynamic, fast-paced environments.

Required Skills

• Credit Risk Policy
• Product Management
• Underwriting
• Risk Analytics
• SIMAH Products
• SIMAH Reports
• SIMAH Processes
• Leadership
• Stakeholder Management

Work Details

This is a contract position located in Jeddah, Makkah, Saudi Arabia.

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager to join its team. The company specializes in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition, with products used in households worldwide. As a caring and innovative growth company, Colgate-Palmolive is dedicated to reimagining a healthier future for people, pets, and the planet, guided by core values of Caring, Inclusivity, and Courage.

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with potential travel up to 50% of the time. The Customer Development Manager will be responsible for achieving sales, margin, and volume targets for assigned accounts, ensuring flawless 5P (Product, Price, Place, Promotion, People) execution in-store, and developing strong partnerships with key customers.

Key Responsibilities

• Achieve sales, margin, and volume targets for assigned accounts and ensure 5P execution in-store.
• Develop and nurture partnerships between Colgate-Palmolive and a group of accounts at store and regional levels by building relationships and negotiating with Store Operations and in-store personnel.
• Provide feedback on competitive intelligence and the in-store environment to ensure effective tactic implementation, reporting findings to the Customer Development Team Lead (CDTL).
• Ensure tailored plans and promotions are developed in collaboration with the Regional Manager (RM) and executed within assigned accounts.
• Cascade Channel Strategy, developed by the CDTL, within selected accounts, focusing on both qualitative (5Ps) and quantitative aspects (Sales per Account, per Store, per Category, and per SKU).
• Build and manage relationships with key stakeholders, including Junior Buyers and Store Managers, at the regional and/or store level.
• Conduct necessary negotiations regarding planograms, displays, and promotion execution at the regional office and/or store level.
• Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the RM Team and CDTL.
• Maximize the Profit & Loss (P&L) for assigned accounts by analyzing performance, identifying opportunities, and developing action plans.
• Prepare Business Reviews twice a year, in conjunction with the CDTL and General Manager (GM), to meet with customers and discuss mutual growth opportunities.
• Regularly visit stores within the assigned group of accounts to identify areas for improvement.
• Coach and provide direction to in-store staff, including merchandisers, ensuring they are trained and updated on new products, promotions, and merchandising objectives.
• Identify training needs for in-store staff and develop training plans with the CDTL.
• Collaborate with the CDTL and RM to develop tools, merchandising materials, and in-store programs for effective shelf management to drive Colgate product purchases.
• Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
• Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation versus plan, share of shelf, planograms, and Point of Purchase (POP) placement versus plan.
• Resolve operational issues encountered at regional offices or in-store.

Qualifications and Requirements

• A minimum of a Bachelor's or similar degree is required.
• At least 5 years of experience in the HSM/Pharma-DS environment within the Saudi Market.
• Proven experience in developing the business of selected customers.
• Good command of both English and Arabic languages.

Required Skills

• Sales
• Margin Management
• Volume Achievement
• 5P Execution
• Customer Relationship Management
• Negotiation
• Competition Intelligence
• Business Development
• P&L Management
• Merchandising
• Shelf Management

Work Environment and Travel

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. The position requires potential travel up to 50% of the time. The role is located in the Makkah region, with potential business activities extending to Riyadh.

About the Role

Tractebel, part of the ENGIE Group, is seeking a Construction Manager – Civil Engineering to join their team in Saudi Arabia. This role involves contributing to energy transition initiatives and infrastructure development. The Construction Manager will oversee the execution of major civil engineering and infrastructure projects, ensuring they meet safety, efficiency, budget, quality, and schedule requirements, while supporting sustainable development in the region.

Tractebel offers opportunities for professional growth alongside industry experts on significant infrastructure projects. The company supports employee development with growth prospects across the ENGIE Group and provides a competitive salary package, comprehensive health insurance, and additional employee benefits. They foster a flexible, collaborative, and innovative working environment that values diversity, sustainability, ethics, and safety.

Key Responsibilities

• Plan, coordinate, and oversee all construction activities, including scheduling, budgeting, procurement, and resource allocation.
• Lead and supervise construction teams, subcontractors, consultants, and vendors to ensure effective project execution.
• Ensure strict compliance with all relevant safety regulations, construction standards, quality requirements, and applicable building codes.
• Review engineering drawings, technical specifications, and construction documentation, coordinating closely with engineering and design teams to resolve site-related issues.
• Conduct regular site inspections, progress evaluations, and quality assessments to monitor project milestones and proactively mitigate construction risks.
• Maintain effective communication with clients, stakeholders, and regulatory authorities, providing regular project updates and resolving construction-related concerns.
• Manage project budgets, implement cost controls, develop financial forecasts, and oversee reporting activities to ensure efficient project delivery and optimal resource utilization.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Construction Management, or a closely related field.
• A Master's degree or relevant professional certifications are preferred.
• A minimum of 13 years of progressive experience in construction management within the civil engineering or infrastructure sector.
• Extensive experience in managing complex infrastructure and civil engineering projects from initiation through to successful completion.
• Strong technical knowledge of construction methodologies, safety regulations, quality standards, and building codes pertinent to civil engineering projects.
• Proven experience working with leading consulting companies and multidisciplinary project teams.
• Practical expertise in a range of infrastructure projects, including bridges, tunnels, roads, stormwater drainage channels, and city development programs.
• Experience in reviewing executive structural designs and supervising their accurate implementation on-site.
• Experience in reviewing and approving updated construction and design modifications based on site requirements and project execution needs.
• Proficiency in construction management software, project management tools, and standard MS Office applications.
• Professional proficiency in English is required; Arabic language skills are preferred.

Required Skills

• Strong leadership capabilities with the ability to effectively manage multidisciplinary construction teams.
• Excellent communication, negotiation, and stakeholder management skills.
• High level of organization and the capacity to manage multiple construction activities simultaneously.
• Strong analytical and problem-solving abilities with a keen attention to detail.
• Commitment to maintaining high standards of safety, quality, and operational excellence.
• Ability to perform effectively under pressure and within demanding project timelines.
• Proactive, collaborative approach focused on achieving successful project outcomes.
• Expertise in Civil Engineering and Construction Management principles.
• Proficiency in Scheduling, Budgeting, Procurement, and Resource Allocation.
• Experience in Project Execution, Safety Regulations, Construction Standards, Quality Requirements, and Building Codes.
• Familiarity with Engineering Drawings, Technical Specifications, and Construction Documentation.
• Skills in Site Inspections, Progress Evaluations, Quality Assessments, and Risk Mitigation.
• Experience with Cost Controls, Financial Forecasts, and Construction Methodologies.
• Familiarity with specific infrastructure project types such as Bridges, Tunnels, Roads, Stormwater Drainage Channels, and City Development Programs.
• Ability to review Structural Designs and oversee their implementation.
• Proficiency in Construction Management Software and Project Management Tools.
• Strong command of MS Office Applications.

Work Environment and Contract Details

This role is based in Riyadh, Saudi Arabia, with potential involvement in projects in Jeddah. The position is offered on a contract basis. The role requires senior professional experience, defined as more than 15 years. Tractebel operates within the ENGIE Group, with this role falling under the Tractebel Business Unit and Tractebel Div2 Division, managed by TRACTEBEL ENGINEERING *, SAUDI ARABIA BRANCH.

About the Role

Alrabiah Consulting Engineers (ARE) is seeking a Civil Engineer to join its team. This is a full-time, on-site position. ARE is a multi-disciplinary engineering consultancy firm with over 25 years of experience, specializing in Engineering Consultancy and Project Management for industrial facilities, buildings, utilities, and infrastructure. The firm operates under an ISO 9000 Quality Management System and collaborates with international associates to deliver tailored solutions. This role is specifically for Saudi Nationals.

Role Overview

The Civil Engineer will be responsible for executing key civil engineering tasks, focusing on the design and planning of infrastructure projects. This includes managing projects such as roads, bridges, sewerage systems, and stormwater management. The role requires conducting technical assessments, developing detailed design documentation, and ensuring adherence to industry standards and regulations. Collaboration with internal teams and clients is essential for delivering high-quality engineering solutions within project timelines.

Key Responsibilities

• Oversee and perform civil engineering tasks for infrastructure projects.
• Design and plan infrastructure projects, including roads, bridges, sewerage systems, and stormwater management.
• Conduct technical assessments to evaluate project feasibility and requirements.
• Prepare detailed design documents and specifications for civil engineering projects.
• Ensure compliance with all relevant industry standards, regulations, and codes.
• Collaborate effectively with cross-functional teams to achieve project objectives.
• Liaise with clients to understand their needs and ensure satisfaction with engineering solutions.
• Contribute to the delivery of high-quality engineering solutions within established project timelines.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering or a related field.
• Proficiency in Civil Engineering Design principles and practices.
• Experience with Planning and Stormwater Management.
• Familiarity with infrastructure development, including roads, bridges, and drainage systems.
• Strong analytical and problem-solving skills.
• Demonstrated project management skills.
• Excellent communication abilities.
• Strong collaboration abilities.
• Experience using AutoCAD and other engineering design software is preferred.
• Professional licensure or certification in Civil Engineering is a plus.

Skills and Competencies

• Civil Engineering Design
• Civil Engineering Principles
• Planning
• Stormwater Management
• Infrastructure Development (Roads, Bridges, Drainage Systems)
• Analytical Skills
• Problem-Solving Skills
• Project Management Skills
• Communication Abilities
• Collaboration Abilities
• AutoCAD Proficiency
• Engineering Design Software Proficiency

Work Location and Type

This is a full-time, on-site position. The role is based in Riyadh, Jeddah, or Medina, Saudi Arabia.

About the Role

YO IT Consulting is seeking experienced COBOL Developers for a full-time contractor position. This remote role is integral to training and evaluating AI models on legacy software engineering workflows, particularly within mainframe-style codebases. You will contribute to enhancing AI systems' understanding and support of enterprise legacy code through code evaluation and generation tasks.

This is a flexible opportunity for seasoned COBOL engineers to engage with AI systems focused on software engineering. The ideal candidate will possess a strong understanding of real-world COBOL systems and the ability to articulate complex code behavior clearly.

Key Responsibilities

• Read, understand, and interpret COBOL programs, copybooks, JCL, and related mainframe code.
• Write clean, correct, and production-quality COBOL code based on technical requirements.
• Debug COBOL logic and accurately identify issues within existing programs.
• Clearly explain code behavior, business logic, and data flow.
• Review AI-generated COBOL solutions for correctness, completeness, and adherence to coding style.
• Create or evaluate test cases for COBOL programs to ensure functionality and quality.
• Provide high-quality, constructive feedback to improve AI model performance on legacy code tasks.

Qualifications and Requirements

• Strong hands-on experience with COBOL development.
• Independent ability to read and write COBOL code.
• Familiarity with mainframe environments, such as IBM z/OS, is preferred.
• Prior experience working on real-world COBOL systems, beyond academic examples.
• Ability to explain legacy code clearly to both technical and non-technical audiences.
• Comfort in evaluating code quality and reasoning through edge cases.
• Clear written communication skills in English.
• Experience maintaining or modernizing large legacy codebases is a plus.
• Prior experience in banking, insurance, government, or enterprise legacy systems is a plus.

Technical Skills

• COBOL development
• JCL (Job Control Language)
• VSAM (Virtual Storage Access Method)
• DB2 (Database 2)
• CICS (Customer Information Control System)
• Copybooks
• Debugging
• Code Review
• Clear written communication

Work Context

This is a remote, full-time contractor position. The role is based in Jeddah, Makkah, Saudi Arabia, with the flexibility to work remotely.

About the Role

LtsThink Marketing Agency, a marketing and branding firm based in Jeddah, is seeking a Business Development & Sales Executive. This role is essential for driving sales growth and acquiring new clients for the agency. The position operates on a hybrid work model, combining field activities with office-based responsibilities. The executive will identify new business opportunities, nurture client relationships, and ensure project closure.

Key Responsibilities

• Acquire new clients and drive sales growth through proactive lead generation.
• Build and maintain strong, long-term strategic relationships with potential and existing clients.
• Negotiate and close project contracts, ensuring mutually beneficial agreements.
• Conduct site visits and meet decision-makers face-to-face to identify new sales opportunities.
• Analyze client needs and requirements during field and office interactions.
• Develop professional business proposals and financial quotations tailored to client needs.
• Present compelling solutions and value propositions to close deals effectively.

Qualifications and Requirements

• Proven prior experience in Agency Sales is a strict requirement.
• Native or professional fluency in both spoken and written Arabic and English.

Required Skills

• Exceptional lead generation capabilities.
• Proficiency in building and maintaining strategic partnerships and client relationships.
• Strong deal closing abilities, with a track record of negotiating and finalizing contracts.
• Dynamic, field-oriented approach with strong persuasion skills.
• Ability to build direct corporate relationships with key stakeholders.
• Mastery in writing and structuring marketing proposals and financial quotes.
• Deep understanding of branding, marketing strategies, and digital marketing services.

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a hybrid work nature, involving both field and office activities. The required experience for this role is 5-10 years.

How to Apply

Interested candidates who meet the specified criteria are invited to send their CV to i@***************. Please include "(Business Development Executive)" in the email subject line.

About the Role

Qatar Airways Cargo is seeking a Cargo Freighter Operations Supervisor to join its team in Jeddah, Kingdom of Saudi Arabia. This role is integral to ensuring the smooth and efficient handling of cargo operations within the region, contributing to the operational excellence of the airline.

As a member of the Cargo Operations Team, the supervisor will coordinate freighter activities, enhance service delivery, and uphold high operational standards. This position offers opportunities for professional growth within a global organization.

Key Responsibilities

• Initiate and coordinate communications between Sales/GSA and Ground Handling Agents (GHA) regarding booking priorities, FBL instructions, and special cargo handling.
• Ensure timely dispatch of pre-alerts to relevant parties.
• Implement strategies to improve services and reduce operational costs within the region.
• Maintain consistent station-level reporting to identify non-conformances for stakeholders, including GHA, GSA/Sales, booking discrepancies, ramp operations, and hub issues for import problems.
• Ensure all irregularities are centrally recorded in the CROAMIS system.
• Maintain freighter on-time performance and prevent delays caused by ground operations across the delegated region.
• Make advance arrangements to prevent delays at respective stations within the region.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby increasing customer satisfaction and reducing carrier liability.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent qualification.
• A minimum of 4 years of job-related experience in air cargo management.
• Proven experience in aircraft turnaround coordination.
• Proven experience in warehouse handling.
• Knowledge in handling Dangerous Goods.
• Knowledge in handling Live Animals.
• Knowledge in aircraft weight and balance.
• Good command of written and spoken English.

Required Skills

• Aircraft turnaround coordination
• Warehouse handling
• Dangerous Goods handling
• Live Animal handling
• Aircraft weight and balance principles
• English language proficiency

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. The company is Qatar Airways.

About the Role

Sephora Middle East is seeking a Care Trainer to support the learning and development of its store teams in Saudi Arabia, with a focus on Skincare and Haircare expertise. This role is integral to implementing regional training initiatives, delivering engaging sessions, and providing in-store coaching and assessment to enhance the skills of beauty advisors. As part of Sephora, a global leader in prestige beauty retail and a part of the LVMH Group, you will contribute to a mission of inspiration and inclusion. This is a national role based in either Jeddah or Makkah, requiring regular travel within Saudi Arabia and potentially to other Middle East countries. The Care Trainer will collaborate closely with retail management, brand partners, and internal teams to ensure effective employee training.

Key Responsibilities

• Conduct weekly store visits to provide follow-up, coaching, and assessment to store teams.
• Develop Skincare and Haircare knowledge and skills through constructive feedback on customer interactions, selling techniques, Sephora Attitude, and new product launches.
• Partner with Retail & Store Managers to share feedback, align on development plans, and implement follow-up actions via regular meetings and detailed reports.
• Lead talent development initiatives within the region, following internal processes, and oversee the development of the KSA Care Education Expert in the other region.
• Manage the KSA Skincare and Haircare training plan, calendar, and budget for the region, collaborating with the KSA Care Education Expert for the other region.
• Lead the implementation and execution of all Skincare and Haircare initiatives at a country level, ensuring alignment with KSA-specific needs, effective communication, and feedback gathering for continuous improvement.
• Deliver Sephora University Skincare and Haircare training modules, both in-class and digitally, within the designated region.
• Ensure the KSA Care Education Expert is equipped to deliver training modules through Train-the-Trainer sessions, delivery observations, and feedback.
• Lead the development of the KSA Skincare Community, including monthly engagement activities, expert events, and performance feedback.
• Enhance Skincare and Haircare expertise across KSA by educating teams on product knowledge, category trends, device usage, selling techniques, and cross-category selling.
• Track the development, progress, and learning of store teams.
• Support and monitor store team engagement with the digital Sephora Learning App.
• Organize yearly Skincare and Haircare Education events, including community gatherings and brand conventions.
• Support the delivery of content for multi-brand trainings organized internally.
• Assist with Skincare and Haircare brand digital training initiatives.
• Support the organization and monitoring of Skincare and Haircare Masterclass trainings with involved brands.
• Manage administrative tasks related to Skincare and Haircare brand trainings, including digital training coordination, attendee lists, and tester requests.
• Collaborate closely with Store & Retail Management to share feedback, align on business priorities, and identify store-level support needs.
• Engage with the OGCC SU team for collaboration, best practice exchange, and mutual learning.
• Provide feedback to HR regarding the store Skincare team and support HR-organized events.
• Maintain close collaboration with the Skincare and Haircare Offer team to align on priorities and needs.
• Participate in Marketing/PR events, acting as a brand ambassador for Sephora.

Qualifications and Requirements

• Minimum of 3 years of experience in a retail training role.
• Proven track record of coaching and developing team members.
• Demonstrated ability to travel within KSA on a regular basis and regionally within Middle East countries.
• Proficiency in collaborating effectively with various stakeholders.
• Flexibility, adaptability, and resilience in a dynamic environment.
• Openness to receiving and acting on feedback.
• Self-motivated with a proactive approach to work.

Required Skills

• Advanced Skincare knowledge.
• Advanced Haircare knowledge.
• Coaching and mentoring skills.
• Effective training delivery and facilitation.
• Assessment and performance evaluation capabilities.
• Excellent communication, presentation, and public speaking skills.

Work Environment and Details

This is a full-time role based in Makkah, Saudi Arabia, with the primary cities of operation being Jeddah and Makkah. The position requires regular travel within Saudi Arabia and potentially to other Middle East countries. Sephora fosters a culture of empowerment, learning, and growth, providing opportunities for employees to learn, innovate, and lead.