• Professional communication with customers via phone, email, and various communication channels, providing the required information
clearly and accurately.•
Responding to customer inquiries and following up on their requests to ensure they receive an outstanding and smooth experience.• Entering data into the company’s systems and platforms with a high level of accuracy, while ensuring information is continuously updated.• Using computers and office software to prepare reports, organize files, and manage daily tasks.
• Professional communication with customers via phone, email, and various communication channels, providing the required information clearly and accurately.• Responding to customer inquiries and following up on their requests to ensure they receive an outstanding and smooth experience.•
Entering data into the company’s systems and platforms with a high level of accuracy, while ensuring information is continuously updated.•
Using computers and office software to prepare reports, organize files, and manage daily tasks.
التواصل الاحترافي مع العملاء عبر الهاتف والبريد الإلكتروني ومختلف قنوات التواصل، وتقديم المعلومات المطلوبة بوضوح ودقة.
• الرد على استفسارات العملاء ومتابعة طلباتهم لضمان حصولهم على تجربة مميزة وسلسة.
• إدخال البيانات في أنظمة ومنصات الشركة بدقة عالية، مع التأكد من تحديث المعلومات بشكل مستمر.
• استخدام الحاسوب والبرامج المكتبية لإعداد التقارير، وتنظيم الملفات، وإدارة المهام اليومية.