Join Our Team as a Receptionist / Front Desk Agent!Raffles Hotels & Resorts is seeking a professional and friendly Receptionist / Front Desk Agent to join our distinguished team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play an essential role in creating a positive and welcoming environment for visitors, clients, and employees.
Your Responsibilities:- Greet and direct visitors, ensuring a warm and professional welcome.
- Answer and manage incoming phone calls, emails, and other communications.
- Schedule appointments and maintain calendars for executives and meeting rooms.
- Perform administrative tasks such as data entry, filing, and document preparation.
- Coordinate with other departments to ensure smooth office operations.
- Manage incoming and outgoing mail and packages.
- Maintain a clean and organized reception area.
- Assist with basic office maintenance and supply inventory.
- Support other administrative staff as needed.
- Ensure security protocols are followed by monitoring visitor access.
What We Are Looking For:- Saudi nationality (as specified for this position).
- Excellent verbal and written communication skills in both Arabic and English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong multitasking abilities and time management skills.
- Customer service orientation with a friendly and professional demeanor.
- High school diploma or equivalent (required); Bachelor's degree in Hospitality Management or related field (preferred).
- Previous experience as a receptionist or front desk agent (preferred).
- Experience in the hospitality or customer service industry (preferred).
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent organizational skills and ability to prioritize tasks effectively.
- Adaptability and willingness to learn new skills and technologies.
Being a Raffles employee means embodying and conveying the brand through our Heartiest service culture. Apply now to be part of our iconic team's journey!