Full-time Hospitality Manager Jobs in Jeddah

About the Role

Elaf Group is seeking a Hotel Manager to oversee operations for its properties in Jeddah and Makkah, Saudi Arabia. This role is responsible for ensuring guest satisfaction, driving financial performance, and leading a team. The Hotel Manager will maintain service standards, maximize revenue, and achieve profitability targets in alignment with Elaf Group's commitment to excellence. The position requires a strategic leader with a comprehensive understanding of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Engineering, with a focus on operational efficiency, financial stewardship, and fostering a positive work environment.

Key Responsibilities

• Oversee daily hotel operations to ensure seamless service delivery across all departments.
• Ensure adherence to brand standards, company policies, and local regulations.
• Monitor and manage performance of Front Office, Housekeeping, Engineering, Security, and Food & Beverage operations.
• Conduct property inspections to maintain high standards of cleanliness, maintenance, and safety.
• Manage guest issues and ensure prompt resolution of complaints.
• Achieve budgeted revenue, Gross Operating Profit (GOP), and profitability targets.
• Monitor financial performance against objectives on a daily, weekly, and monthly basis.
• Implement cost control measures for departmental expenses and labor costs.
• Review Profit & Loss (P&L) statements and implement corrective actions.
• Maintain accurate forecasting and budgeting processes.
• Collaborate with Revenue Management and Sales teams to maximize occupancy, Average Daily Rate (ADR), and Revenue Per Available Room (RevPAR).
• Stay informed on market trends, competitor activities, and pricing strategies.
• Support local sales initiatives and participate in business development.
• Drive direct bookings and implement guest retention programs.
• Maintain high guest satisfaction scores across online review platforms.
• Implement service recovery procedures to address guest concerns.
• Monitor guest feedback and implement initiatives for service improvement.
• Foster a culture of hospitality excellence and guest-centricity.
• Lead, coach, and develop department heads and hotel team members.
• Conduct performance reviews and facilitate training programs.
• Ensure appropriate staffing levels and implement succession planning.
• Promote employee engagement and a positive workplace culture.
• Enforce company policies and implement disciplinary procedures.
• Ensure compliance with Ministry of Tourism regulations and licensing requirements.
• Maintain and review safety, security, and emergency procedures.
• Ensure compliance with Civil Defense, health, and labor regulations.
• Lead emergency response and crisis management activities.
• Protect and maintain the hotel's physical assets.
• Develop and execute preventive maintenance plans.
• Identify and recommend capital expenditure requirements for property improvements.
• Ensure the hotel consistently operates in excellent condition.
• Prepare and submit operational, financial, and commercial reports.
• Conduct monthly business reviews and action planning.
• Monitor key performance indicators (KPIs) and implement improvement initiatives.

Qualifications and Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• A minimum of 5 years of progressive hotel management experience, preferably as a Hotel Manager or Operations Manager.
• Proven experience with Property Management Systems (PMS), specifically Opera.

Required Skills

• Exceptional leadership and people management skills, with the ability to build, develop, and motivate high-performing teams.
• Comprehensive understanding of hotel operations across Front Office, Housekeeping, Food & Beverage, Engineering, and Guest Services.
• Strong strategic thinking capabilities with robust commercial and business acumen.
• Expertise in financial management, including budgeting, forecasting, cost control, and profit optimization.
• Proficiency in revenue management strategies to drive occupancy, ADR, RevPAR, and overall hotel performance.
• A strong commitment to guest experience management, service excellence, and reputation enhancement.
• Effective stakeholder management skills, including interactions with owners, corporate office, brand representatives, guests, and external partners.
• Excellent problem-solving and decision-making abilities in a fast-paced operational environment.
• Demonstrated project management and execution capabilities for operational improvements and hotel initiatives.
• Strong communication, negotiation, and conflict resolution skills.
• Ability to lead change, drive accountability, and foster continuous improvement.
• Sound understanding of regulatory compliance, health & safety protocols, and risk management within the hospitality industry.
• Fluent in English; proficiency in Arabic is considered an advantage.

Work Environment and Details

This is a full-time position with Elaf Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 5-10 years of experience. The working schedule is 5 days per week, 8 hours per day, with 2 days off per week. The application deadline for this position is 01 July 2026.

• Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.
• Monitor table status and service timing in coordination with kitchen and bar teams.
• Conduct pre-shift meetings to align the team on updates and service priorities.
• Greet guests warmly and ensure satisfaction during their experience.
• Manage guest complaints with discretion and empathy.
• Supervise staff during service to maintain high quality standards.
• Identify training needs and support team development initiatives.

• 3+ years experience in a luxury hotel or upscale dining environment.
• Forbes 5 Star hotel experience is a significant advantage.
• Strong understanding of restaurant operations and service standards.
• Exceptional guest interaction and service recovery skills.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Food Services Supervisor to join our team in Jeddah, Saudi Arabia. This full-time, non-management position is essential for ensuring the smooth execution of group events and maintaining high standards of guest service within our food and beverage operations. The role involves coordinating event details, managing client and vendor relationships, and contributing to a positive work environment.

As part of Sheraton Hotels & Resorts, an organization with a history of providing gathering places since 1937, you will contribute to creating a sense of belonging for associates and delivering engaging experiences and thoughtful service to guests. Sheraton Hotels & Resorts is an equal opportunity employer, valuing the diverse backgrounds and contributions of all its associates.

Key Responsibilities

• Oversee all on-site details for the successful execution of group events.
• Develop and follow checklists and itineraries for event management.
• Proactively troubleshoot and resolve event-related problems.
• Serve as the primary liaison for coordinating event details with clients, outside vendors, and meeting planners.
• Design, confirm, and communicate room layouts and specific set-up requirements for special events.
• Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Transmit information or documents efficiently via computer, mail, or facsimile machine.
• Operate standard office equipment in addition to computers.
• Prepare weekly departmental payroll paperwork accurately.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures, reporting accidents and injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Visually inspect tools, equipment, or machines to ensure proper functioning and safety.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Communicate with others using clear and professional language.
• Prepare and review written documents with accuracy and completeness.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and stakeholders.
• Support the team to reach common goals and respond appropriately to employee concerns.
• Ensure adherence to all quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• At least 2 years of supervisory experience.

Required Skills

• Event Execution
• Client Coordination
• Vendor Management
• Room Layout Design
• Computer Database Management
• Office Equipment Operation
• Payroll Processing
• Hiring and Training
• Scheduling and Employee Evaluation
• Employee Counseling and Discipline
• Employee Motivation and Coaching
• Adherence to Company Policies and Procedures
• Safety and Security Protocols
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Asset Protection
• Guest Service Standards
• Professional Language and Communication
• Written Document Accuracy
• Telephone Etiquette
• Teamwork and Collaboration
• Problem Solving
• Meeting Quality Expectations
• Physical Stamina (ability to move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance)

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is North Corniche, Jeddah, Saudi Arabia, 21424. The region encompasses Jeddah and Makkah.

We are looking for a dynamic and professional leader to join our team as an Assistant Restaurant Manager, to contribute to providing an exceptional hospitality experience and managing daily operations with high efficiency.

📌 Main Responsibilities:

• Daily supervision of the workflow in the dining room and kitchen to ensure service quality.

• Preparing staff work schedules, distributing tasks, and training new team members.

• Monitoring inventory, ordering shortages, and controlling operating costs.

• Dealing with customer complaints and solving immediate problems flexibly and professionally.

• Supervising daily closing operations and matching sales reports (POS).

🎯 Conditions and Qualifications:

• Minimum of two years of supervisory experience in the restaurant and hospitality sector.

• Excellent leadership and communication skills and ability to work under pressure.

• Proficiency in operating POS systems and basic computer programs.

• Total flexibility in working shifts and weekends.

💼 Benefits:

• A motivating salary determined by experience.

• A professional work environment and opportunities for career advancement.

• Medical insurance and allowances.

About the Role

Delta Hotels and Resorts is seeking a dedicated Guest Experience Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is an opportunity for an individual with 0-1 year of experience to contribute to guest service operations within the hospitality sector. The role is focused on ensuring a positive and memorable experience for every guest, aligning with the brand's commitment to service excellence.

Key Responsibilities

• Process guest check-ins, including identity verification, payment processing, room assignment, and key issuance.
• Set up guest accounts according to individual needs and enter Marriott Rewards information.
• Ensure room rates align with market codes and document any discrepancies.
• Secure payment before issuing room keys and manage billing adjustments as required.
• Compile and review daily operational reports, logs, and contingency lists.
• Complete cashier and closing reports accurately at the end of shifts.
• Provide guests with property information and directions.
• Address guest requests by coordinating with appropriate staff and ensuring follow-up for satisfaction.
• Process all forms of payment, vouchers, paid-outs, and charges.
• Balance receipts, and manage cash handling and security for the bank at the start and end of each shift.
• Obtain manual payment authorizations and adhere to all accounting procedures.
• Report any guest reports of theft to Loss Prevention/Security.
• Assist management with employee training, evaluation, counseling, motivation, and coaching, acting as a role model and initial point of contact for employee concerns.
• Foster positive working relationships and support team goals, responding to employee concerns.
• Adhere to company policies and procedures, report workplace accidents and unsafe conditions, and complete required safety training.
• Maintain a clean and professional personal appearance and confidentiality of proprietary information.
• Protect company assets, welcome guests, and anticipate their service needs.
• Assist individuals with disabilities and express appreciation to guests.
• Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards.
• Utilize computers and POS systems for data entry and retrieval.
• Perform tasks requiring standing, sitting, or walking for extended periods, and move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance.
• Undertake other reasonable job duties as assigned by supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• A minimum of 1 year of related work experience.
• A minimum of 1 year of supervisory experience.

Required Skills

• Customer Service
• Cashiering
• Training
• Employee Relations
• Communication
• Problem-Solving
• Computer Systems
• POS Systems

Work Environment and Location

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role requires the candidate to be physically present at the location, as it is not a remote position. The work is situated within the Jiddah region, Makkah, with the primary city being Jeddah.

Main Responsibilities:

* Ensure the application of quality, service, and cleanliness standards and maintain store readiness.

* Achieve sales and profitability goals by managing costs, inventory, and implementing marketing plans.

* Manage work schedules, attract and develop talent, and retain them.

* Train and develop the work team and implement training programs.

* Supervise inventory, orders, and supply to reduce shortages and waste.

* Ensure compliance with company policies, health and safety regulations, and cash handling procedures.

* Handle customer complaints and enhance the guest experience.

* Manage financial reports, daily deposits, and monitor profitability.

Skills and Experience:

 * 2-4 years of experience in fast-food restaurant management or the food and retail sector.

* Strong leadership skills and ability to build and manage teams.

* Knowledge of food safety regulations, labor laws, and cash procedures.

* Proficiency in preparing schedules, managing inventory, and financial reports.

* Excellent communication, problem-solving, and customer service skills.

* Flexibility to work evenings, weekends, and public holidays.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

Burjline Builders is seeking a dedicated Housekeeping Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position aims to maintain the highest standards of cleanliness, safety, and operational efficiency in assigned locations. The role requires proactive leadership and the ability to manage a team to ensure all housekeeping tasks are performed efficiently.

Key Tasks and Responsibilities

• Supervise the daily activities of housekeeping staff, assigning tasks effectively to ensure optimal team performance.
• Conduct thorough inspections of rooms and common areas to verify consistent adherence to cleanliness standards.
• Provide comprehensive training and ongoing support to staff on proper cleaning procedures and essential safety regulations.
• Manage the inventory of cleaning supplies, monitor stock levels, and initiate reorder requests as needed.
• Identify any maintenance issues and report them immediately to the relevant department, following up to ensure timely resolution.

Qualifications and Requirements

• Relevant experience in housekeeping of at least 2-3 years, with at least one year in a supervisory role.
• Proven leadership ability and a strong attention to detail.
• Excellent communication skills and the ability to work effectively in a fast-paced environment.
• Comprehensive understanding of cleanliness and safety standards applicable to housekeeping operations.
• Possession of a valid Saudi national ID with at least 3 months remaining validity.
• Ability to transfer sponsorship.

Core Skills

• Housekeeping operations management.
• Leadership and team management.
• Effective communication.
• Adherence to cleanliness and safety standards.

Additional Information

Experience in the education sector within housekeeping is considered an added advantage.