Full-time Hospitality Manager Jobs in Jeddah

• Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.
• Monitor table status and service timing in coordination with kitchen and bar teams.
• Conduct pre-shift meetings to align the team on updates and service priorities.
• Greet guests warmly and ensure satisfaction during their experience.
• Manage guest complaints with discretion and empathy.
• Supervise staff during service to maintain high quality standards.
• Identify training needs and support team development initiatives.

• 3+ years experience in a luxury hotel or upscale dining environment.
• Forbes 5 Star hotel experience is a significant advantage.
• Strong understanding of restaurant operations and service standards.
• Exceptional guest interaction and service recovery skills.

We are looking for a dynamic and professional leader to join our team as an Assistant Restaurant Manager, to contribute to providing an exceptional hospitality experience and managing daily operations with high efficiency.

📌 Main Responsibilities:

• Daily supervision of the workflow in the dining room and kitchen to ensure service quality.

• Preparing staff work schedules, distributing tasks, and training new team members.

• Monitoring inventory, ordering shortages, and controlling operating costs.

• Dealing with customer complaints and solving immediate problems flexibly and professionally.

• Supervising daily closing operations and matching sales reports (POS).

🎯 Conditions and Qualifications:

• Minimum of two years of supervisory experience in the restaurant and hospitality sector.

• Excellent leadership and communication skills and ability to work under pressure.

• Proficiency in operating POS systems and basic computer programs.

• Total flexibility in working shifts and weekends.

💼 Benefits:

• A motivating salary determined by experience.

• A professional work environment and opportunities for career advancement.

• Medical insurance and allowances.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Food Services Supervisor to join our team in Jeddah, Saudi Arabia. This full-time, non-management position is essential for ensuring the smooth execution of group events and maintaining high standards of guest service within our food and beverage operations. The role involves coordinating event details, managing client and vendor relationships, and contributing to a positive work environment.

As part of Sheraton Hotels & Resorts, an organization with a history of providing gathering places since 1937, you will contribute to creating a sense of belonging for associates and delivering engaging experiences and thoughtful service to guests. Sheraton Hotels & Resorts is an equal opportunity employer, valuing the diverse backgrounds and contributions of all its associates.

Key Responsibilities

• Oversee all on-site details for the successful execution of group events.
• Develop and follow checklists and itineraries for event management.
• Proactively troubleshoot and resolve event-related problems.
• Serve as the primary liaison for coordinating event details with clients, outside vendors, and meeting planners.
• Design, confirm, and communicate room layouts and specific set-up requirements for special events.
• Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Transmit information or documents efficiently via computer, mail, or facsimile machine.
• Operate standard office equipment in addition to computers.
• Prepare weekly departmental payroll paperwork accurately.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures, reporting accidents and injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Visually inspect tools, equipment, or machines to ensure proper functioning and safety.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Communicate with others using clear and professional language.
• Prepare and review written documents with accuracy and completeness.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and stakeholders.
• Support the team to reach common goals and respond appropriately to employee concerns.
• Ensure adherence to all quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• At least 2 years of supervisory experience.

Required Skills

• Event Execution
• Client Coordination
• Vendor Management
• Room Layout Design
• Computer Database Management
• Office Equipment Operation
• Payroll Processing
• Hiring and Training
• Scheduling and Employee Evaluation
• Employee Counseling and Discipline
• Employee Motivation and Coaching
• Adherence to Company Policies and Procedures
• Safety and Security Protocols
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Asset Protection
• Guest Service Standards
• Professional Language and Communication
• Written Document Accuracy
• Telephone Etiquette
• Teamwork and Collaboration
• Problem Solving
• Meeting Quality Expectations
• Physical Stamina (ability to move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance)

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is North Corniche, Jeddah, Saudi Arabia, 21424. The region encompasses Jeddah and Makkah.

About the Role

Delta Hotels and Resorts is seeking a dedicated Guest Experience Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is an opportunity for an individual with 0-1 year of experience to contribute to guest service operations within the hospitality sector. The role is focused on ensuring a positive and memorable experience for every guest, aligning with the brand's commitment to service excellence.

Key Responsibilities

• Process guest check-ins, including identity verification, payment processing, room assignment, and key issuance.
• Set up guest accounts according to individual needs and enter Marriott Rewards information.
• Ensure room rates align with market codes and document any discrepancies.
• Secure payment before issuing room keys and manage billing adjustments as required.
• Compile and review daily operational reports, logs, and contingency lists.
• Complete cashier and closing reports accurately at the end of shifts.
• Provide guests with property information and directions.
• Address guest requests by coordinating with appropriate staff and ensuring follow-up for satisfaction.
• Process all forms of payment, vouchers, paid-outs, and charges.
• Balance receipts, and manage cash handling and security for the bank at the start and end of each shift.
• Obtain manual payment authorizations and adhere to all accounting procedures.
• Report any guest reports of theft to Loss Prevention/Security.
• Assist management with employee training, evaluation, counseling, motivation, and coaching, acting as a role model and initial point of contact for employee concerns.
• Foster positive working relationships and support team goals, responding to employee concerns.
• Adhere to company policies and procedures, report workplace accidents and unsafe conditions, and complete required safety training.
• Maintain a clean and professional personal appearance and confidentiality of proprietary information.
• Protect company assets, welcome guests, and anticipate their service needs.
• Assist individuals with disabilities and express appreciation to guests.
• Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards.
• Utilize computers and POS systems for data entry and retrieval.
• Perform tasks requiring standing, sitting, or walking for extended periods, and move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance.
• Undertake other reasonable job duties as assigned by supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• A minimum of 1 year of related work experience.
• A minimum of 1 year of supervisory experience.

Required Skills

• Customer Service
• Cashiering
• Training
• Employee Relations
• Communication
• Problem-Solving
• Computer Systems
• POS Systems

Work Environment and Location

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role requires the candidate to be physically present at the location, as it is not a remote position. The work is situated within the Jiddah region, Makkah, with the primary city being Jeddah.

Main Responsibilities:

* Ensure the application of quality, service, and cleanliness standards and maintain store readiness.

* Achieve sales and profitability goals by managing costs, inventory, and implementing marketing plans.

* Manage work schedules, attract and develop talent, and retain them.

* Train and develop the work team and implement training programs.

* Supervise inventory, orders, and supply to reduce shortages and waste.

* Ensure compliance with company policies, health and safety regulations, and cash handling procedures.

* Handle customer complaints and enhance the guest experience.

* Manage financial reports, daily deposits, and monitor profitability.

Skills and Experience:

 * 2-4 years of experience in fast-food restaurant management or the food and retail sector.

* Strong leadership skills and ability to build and manage teams.

* Knowledge of food safety regulations, labor laws, and cash procedures.

* Proficiency in preparing schedules, managing inventory, and financial reports.

* Excellent communication, problem-solving, and customer service skills.

* Flexibility to work evenings, weekends, and public holidays.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

Burjline Builders is seeking a dedicated Housekeeping Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position aims to maintain the highest standards of cleanliness, safety, and operational efficiency in assigned locations. The role requires proactive leadership and the ability to manage a team to ensure all housekeeping tasks are performed efficiently.

Key Tasks and Responsibilities

• Supervise the daily activities of housekeeping staff, assigning tasks effectively to ensure optimal team performance.
• Conduct thorough inspections of rooms and common areas to verify consistent adherence to cleanliness standards.
• Provide comprehensive training and ongoing support to staff on proper cleaning procedures and essential safety regulations.
• Manage the inventory of cleaning supplies, monitor stock levels, and initiate reorder requests as needed.
• Identify any maintenance issues and report them immediately to the relevant department, following up to ensure timely resolution.

Qualifications and Requirements

• Relevant experience in housekeeping of at least 2-3 years, with at least one year in a supervisory role.
• Proven leadership ability and a strong attention to detail.
• Excellent communication skills and the ability to work effectively in a fast-paced environment.
• Comprehensive understanding of cleanliness and safety standards applicable to housekeeping operations.
• Possession of a valid Saudi national ID with at least 3 months remaining validity.
• Ability to transfer sponsorship.

Core Skills

• Housekeeping operations management.
• Leadership and team management.
• Effective communication.
• Adherence to cleanliness and safety standards.

Additional Information

Experience in the education sector within housekeeping is considered an added advantage.

About the Role

Delta Hotels & Resorts is looking for a guest-experience-focused, enthusiastic individual to join their team as an Assistant Guest Experience Manager in Jeddah, Makkah, Saudi Arabia. This full-time position offers an opportunity to contribute to a seamless travel experience for contemporary, loyal travelers, with a focus on delivering key essentials with warmth, understanding, and efficiency.

As part of the Marriott International portfolio, Delta Hotels is committed to creating an inclusive environment where employees' unique backgrounds are valued and celebrated. This role is ideal for someone looking to start their career, be part of a global team, and deliver their best through purposeful service and attention to detail.

Key Tasks and Responsibilities

• Process all guest check-ins, including verifying guest identity, method of payment, room assignment, and activating/issuing room keys.
• Prepare accurate guest accounts according to individual requirements and enter Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify and adjust billing as needed.
• Compile and review daily reports, records, and emergency logs.
• Complete cashier and closing reports accurately.
• Provide guests with directions and basic property information.
• Respond to guest requests, coordinating with employees to ensure timely resolution and follow-up to ensure guest satisfaction.
• Process all payment types, vouchers, money orders, and expenses.
• Balance and deposit receipts, count and secure cash, and verify and balance all cash and coin.
• Obtain manual authorizations and adhere to all accounting procedures.
• Inform Loss Prevention/Security of any guest theft.
• Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact for Fair Treatment/Open Door policy.
• Develop and maintain positive working relationships with team members, support them to achieve common goals, and listen to employee concerns and respond appropriately.
• Adhere to company policies and procedures, and report accidents, injuries, and unsafe work conditions to management.
• Complete safety training and certifications, ensure personal appearance is clean and professional, and maintain the confidentiality of proprietary information.
• Protect company assets and welcome and acknowledge guests, anticipate their service needs, and meet those needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others in a clear and professional manner, prepare and review written documents accurately and completely, and answer the telephone using appropriate etiquette.
• Ensure compliance with quality standards.
• Enter and retrieve information using a computer and Point of Sale (POS) system.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonably assigned duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent (*****
• At least one (1) year of relevant experience.
• At least one (1) year of supervisory experience.

Required Skills

• Guest check-in.
• Guest services.
• Billing and cashiering.
• Customer service.
• Teamwork and communication.
• Problem-solving.
• Proficiency in computer and POS systems.

Work Environment and Location

This is a full-time position requiring physical presence in Jeddah, Saudi Arabia. The workplace is located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. There is no remote work option.