Join our team as an IT Support Specialist!We are looking for a passionate individual who will provide excellent technical support and ensure seamless IT operations. You will collaborate with colleagues to resolve technical issues and enhance our IT infrastructure.
Key Responsibilities:- Provide technical support to staff for hardware and software issues.
- Assist with the setup and configuration of new devices and systems.
- Monitor and maintain IT equipment and inventory.
- Follow up on IT support tickets and ensure timely resolution.
- Manage software installations and updates across the organization.
- Maintain documentation for IT processes and user guides.
- Provide training and support to employees on IT tools and systems.
- Collaborate with vendors for procurement and logistical support of IT supplies.
Required Qualifications:- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in IT support or a similar role.
- Strong troubleshooting skills and knowledge of operating systems.
- Proficiency in network configurations and hardware maintenance.
- Excellent communication and interpersonal skills.
