Customer Services Jobs in Saudi Arabia

Looking for a detail-oriented Cashier to join our team. Responsibilities include processing transactions accurately, providing exceptional customer service, and maintaining a clean and organized checkout area. The ideal candidate will have strong mathematical skills, the ability to work efficiently under pressure, and excellent interpersonal communication abilities.
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• Respond to customer inquiries via phone, email, and in-person, ensuring accuracy and professionalism.
• Handle escalation inquiries and complaints to ensure effective resolution.
• Manage booking creation and amendments, processing change of destination requests.
• Coordinate with internal departments for issue resolution and service quality improvement.
• Prepare reports related to customer service activities and shipment performance.

• Bachelor’s degree in Business, Logistics, or a related field.
• A minimum of 3 years of experience in customer service within shipping or logistics.
• Strong communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office and logistics systems.

• Welcome clients and manage the check-in/out process.
• Handle calls, WhatsApp, and booking inquiries.
• Manage appointments, confirmations, and schedules efficiently.
• Maintain a clean and organized reception area.
• Promote treatments, packages, and retail products confidently.
• Record payments and update CRM/POS systems accordingly.
• Provide excellent customer service and support daily salon operations.

• High school diploma or higher (diploma in Administration, Customer Service, or related field preferred).
• 1–3 years of experience in reception, sales, or customer service, preferably in beauty, wellness, or hospitality settings.
• Strong communication skills in Arabic and English.
• Excellent customer service, administrative, and sales abilities.
• Professional and presentable appearance.
• Organized, reliable, and able to multitask effectively.
• Experience with booking systems is a plus (Fresha preferred).

We’re looking for an energetic and friendly Sales Representative to join our Maraya Photo Booth team at The Groves.
Your Role:

• Attract guests passing by and warmly introduce them to the Maraya mirror photo booth
• Explain how the interactive mirror works in a simple, engaging way
• Guide customers through the photo-taking steps and ensure they have a fun experience
• Encourage sales and upsell when possible
• Maintain a clean, welcoming booth area

We’re Looking For Someone Who:

• Is extremely friendly, outgoing, and comfortable approaching people
• Has strong communication skills and a positive attitude
• Enjoys working in lively environments
• Can work evenings/weekends as needed

Location: The Groves, Riyadh
Start: Immediate

Work : 6 days a week, Evening Shift

We're looking for a skilled Barista to join our team, where you'll craft exceptional coffee beverages while providing outstanding customer service. Your responsibilities include preparing and serving various coffee drinks, operating and maintaining espresso machines, and ensuring cleanliness of the work area. The ideal candidate will have knowledge of coffee preparation techniques, ability to work in a fast-paced environment, and excellent interpersonal skills to create a welcoming atmosphere for all customers.

• Providing support and assistance to customers.
• Handling customer inquiries and complaints professionally.
• Maintaining positive relationships with customers.

• Relevant experience in the same field.
• Good communication and organizational skills.
• Seriousness and the ability to handle work pressure.

• Manage and retrieve information stored in databases using a computer to update records and respond to client requests.
• Prepare letters, memos, and various documents using standard office software.
• Welcome and receive clients according to our company standards, anticipating their needs and providing assistance.
• Ensure adherence to company policies and procedures while maintaining a neat and professional appearance.
• Handle administrative tasks including sorting, classifying documents, and maintaining filing systems.
• Collaborate positively with peers to achieve common goals and respond effectively to issues raised by colleagues.

Job Title: Receptionist

Workplace: Pilates Club

Job Objective:

Welcoming members and providing a classy and friendly experience that reflects the club's identity, along with organizing bookings and providing daily administrative support.

Tasks and Responsibilities:

Welcoming members and visitors with a smile and professionalism.

Answering phone calls, messages, and inquiries.

Managing class bookings and scheduling appointments.

Registering new memberships and explaining packages and services.

Collecting payments and issuing invoices when necessary.

Coordinating with trainers and management to ensure smooth workflow.

Maintaining cleanliness and organization of the reception area.

Dealing with complaints or feedback in a classy and effective manner.

Skills and Qualifications:

Excellent communication skills and good appearance.

High organization and ability to multitask.

Familiarity with basic computer skills and booking systems.

Previous experience in reception or in the field of sports/health care is preferred.

Fluency in Arabic, with knowledge of the English language.