Customer Services Jobs in Saudi Arabia

More than 332 Customer Services Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Customer Service Representative

Customer Service Representative

Ceremony Medical Company (Eij Clinics)

SR 5,000 - 5,500 / Month dotFull-time

The medical appointment coordinator is responsible for organizing and scheduling patient appointments with doctors in an effective and organized manner, ensuring a comfortable and smooth experience for patients within the medical facility, and coordinating between different departments to minimize scheduling conflicts and improve workflow.

Duties and Responsibilities:

  • Receiving appointment booking requests via phone, direct attendance, or electronic systems
  • Organizing and scheduling doctors' and patients' appointments on a daily and weekly basis
  • Ensuring that appointments do not conflict and continuously updating schedules
  • Communicating with patients to confirm appointments or reschedule them as necessary
  • Accurately entering and updating patient data in the medical system
  • Responding to patient inquiries and providing necessary information about medical services
  • Monitoring patient attendance and organizing waiting lists
  • Coordinating with medical and administrative departments to ensure smooth workflow
  • Preparing periodic reports on appointments, cancellations, and no-shows
  • Adhering to confidentiality policies and protecting patient data

Qualifications and Requirements:

  • High school diploma, associate degree, or bachelor’s degree (preferably in health administration or a related field)
  • Previous experience in reception or appointment coordination (preferably in the medical sector)
  • Proficiency in using computers and medical systems
  • High communication skills in Arabic and English (additional advantage)

breifcase2-5 years

locationAl Nuzha, Riyadh

27 days ago
Receptionist

Receptionist

Echo Center

SR 5,000 - 5,500 / Month dotFull-time
We need a Front Desk Receptionist who joins the Echo team. Who are we looking for: A person who will be the face of Echo Center - welcoming customers, assisting them, and making them feel like they are in the right place. You will be responsible for: - Answering calls and messages with a smile (even if they can't see you!) 📞 - Booking appointments and coordinating schedules 📅 - Assisting clients and answering their inquiries patiently and kindly 😊 - Organizing reception tasks and simple administrative duties 📋 What we need from you: - You speak Arabic and English fluently 🗣️ - You have experience dealing with people and enjoy helping them. - You can handle booking and appointment software 💻 - You pay attention to details and love organization and order. - Experience in the health or medical field is a plus. Location: Al-Aqiq, Northern Riyadh (the closest to you, the best for us!) In Echo, we are not just an ordinary center - we believe in holistic health and help people live better lives. Therefore, we need someone who shares the same vision and enthusiasm 🌟. Location: Northern Riyadh preferred. The reality: This job is 80% talking to people and 20% administrative work. If you enjoy helping people and can juggle multiple tasks without losing your mind, you will do well. Apply: Send your CV to I@**************** No corporate fluff. Just what we need. * - We actually care about our team. Echo Center isn't just another clinic.

breifcase0-1 years

locationAl Aqeeq, Riyadh

28 days ago
Cashier

Cashier

Al-Mudharij General Contracting Company

SR 4,000 / Month dotFull-time
The Al-Mudharij Company for General Contracting announces the availability of field job opportunities in Al-Aziziyah Market for vegetables and fruits - Riyadh as part of the project to organize and operate loading and unloading services.
Available Jobs:
Loading and Unloading Services Collector (Cashier)
• Number of vacancies: as needed
• Working in shifts
Tasks:
• Receiving customer requests inside the market
• Collecting service fees and issuing invoices
• Directing workers as requested
• Using electronic devices or systems for collection
Conditions:

• Politeness and good handling
• Ability to work in the field and withstand pressure
• Previous experience in collection or customer service is preferred

Operating Area Supervisor
• Number of vacancies: as needed
• Working in shifts
Tasks:
• Supervising workers in the area
• Organizing the movement of carts and cranes
• Preventing randomness and controlling operational processes
• Following up on order execution and ensuring service quality
• Coordinating with collectors and security
Conditions:
• Experience in field supervision (preferably in markets or logistics)
• Leadership and firm personality
• Ability to manage work teams
• Ability to withstand work pressure and field work

Nature of work:
• Working 6 days a week in shifts
• Field work environment inside the market
• Variable hours according to the schedule

breifcase0-1 years

locationAl Aziziyah, Riyadh

29 days ago
Sales Representative

Sales Representative

United Pharma Group

SR 8,000 - 9,000 / Month dotFull-time
We are looking for an ambitious government sales representative to join our team, to be the primary link between our company and the major health authorities in the Kingdom. The main objective of this role is to market our medical products and achieve sales targets by building strategic relationships with public and private hospitals, and managing operations through approved logistical and purchasing platforms.

Main Responsibilities:
 Sales Development: Marketing medical products in hospitals (public and private) and achieving actual sales through direct purchases or tenders.
 Managing Government Platforms: Following up and managing orders and tenders via the NUPCO platform and the Etimad platform to ensure effective operations.
 : Coordinating with regulatory bodies such as the Food and Drug Authority to address challenges related to the (Fasah) system, and communicating with the King Salman Humanitarian Aid and Relief Center.
 Logistical Support and Collection: Monitoring the delivery of shipments to ensure they reach clients, and following up on financial collections from various entities to ensure cash flow.
 Inventory Management: Monitoring inventory consumption and continuous coordination with delivery representatives and the warehouse department.

Requirements:
No prior experience is required.
Bachelor's degree in a health-related field or chemistry, biology, physics, or a related field.
High communication and negotiation skills.
The ability to work in the field to achieve sales goals.
Proficiency in Microsoft Office systems and report preparation.


breifcase0-1 years

locationRiyadh

29 days ago
Social Media Management Specialist

Social Media Management Specialist

📣 Job Ad

Quest | كويست

Full-time
Join Our Team as a Social Media Specialist!

Are you a multi-tasking creative who thrives in a fast-paced agency environment? We are looking for a talented Social Media Specialist to join our team and lead the digital presence for our diverse portfolio of clients.

Key Responsibilities:
  • Multi-Account Management: Lead the social media strategy and execution for various clients across different industries.
  • Content Excellence: Create, curate, and manage high-performing content (copy, images, and video briefs) tailored to each client’s unique brand voice.
  • Strategic Growth: Develop data-backed monthly content calendars and campaign strategies to meet client business goals.
  • Client Communication: Act as a bridge between the agency and clients, presenting reports and discussing creative ideas.
  • Performance Tracking: Monitor KPIs for multiple accounts, providing weekly/monthly reports with actionable insights for improvement.
  • Trend Monitoring: Rapidly adapt viral trends to fit different client niches effectively.

Requirements:
  • Agency Experience: 2+ years of experience working within a marketing or digital agency is highly preferred.
  • Versatility: Proven ability to switch between different brand tones and industries seamlessly.
  • Strategic Thinking: Strong understanding of how social media integrates with the broader digital marketing funnel.
  • Technical Proficiency: Hands-on experience with scheduling tools and basic design/video editing apps.
  • Communication: Excellent written and verbal communication skills in Arabic & English.

Why Work With Us?
  • Exposure to a wide variety of industries and brands.
  • A vibrant, high-energy team culture.
  • Flexible working environment with a focus on creativity and results.

breifcase2-5 years

locationRiyadh

29 days ago
Receptionist

Receptionist

Irtiqaa Holding

SR 4,500 - 5,000 / Month dotFull-time
Sales Representative

Sales Representative

The needle craft for embroidery and sewing

SR 4,000 - 5,500 / Month dotFull-time

🧑‍💼 Job Title:
Sales and Graduation Events Coordinator
(مندوبة مبيعات وتنسيق حفلات التخرج)
Important note for all applicants: 70% of the job is fieldwork and 30% is office work.

The work environment is manufacturing; we make orders in the factory and preparations, not ready-made products.

There are no current clients, but the employee will be required to search for new clients, seek deals, and provide proposals to clients.

The location is in the heart of Riyadh on Al-Bathaa Street near (Qasr Al-Hukm Station - Al-Oud Station - Sukarain Station).

One of the most important conditions is owning a car and a valid driver's license in Saudi Arabia.

🎯 Job Objective:
Manage and develop sales of graduation event coordination services (for schools, universities, and private parties), starting from the initial communication with the client, through presenting services and negotiation, to executing the event and completing the financial collection.

📌 Main Responsibilities:

1. Marketing and Client Acquisition:

- Communicating with schools and universities and student groups.
- Conducting field visits to targeted entities and presenting the institution's services.
- Building long-term professional relationships with departments and coordinators.
- Continuous search for new opportunities during graduation seasons and various events.

2. Client Management (Sales Handling):

- Receiving client requests through various channels (WhatsApp, calls, visits).
- Analyzing client needs (number, budget, type of event).
- Providing comprehensive solutions that include:
- Graduation outfits (jacket, sash, caps).
- Coordinating and preparing the venue (decorations, balloons, themes).
- Accompanying events (photo booths, performances, DJ).
- Hospitality services (upon request).
- Preparing price offers in coordination with management.

3. Field Visits and Negotiation:

- Visiting client locations (schools, universities, event venues).
- Presenting a detailed professional service offer.
- Negotiating with clients to close deals.
- Obtaining final approvals and order confirmation.

4. Coordination and Execution:
- Coordinating with internal teams to start implementation.

5. Financial Collection:

- Following up on payment collections (deposit and final payment).
- Ensuring full receipts are obtained before or during execution.
- Delivering invoices and ensuring the completion of financial procedures.

6. Post-Execution Follow-up:

- Measuring client satisfaction and obtaining feedback.
- Strengthening the relationship with the client for future collaboration opportunities.
- Requesting media materials (photos/videos) for marketing use.

🧠 Required Skills and Qualifications:

- High communication skills and ability to build relationships.
- Polite personality with strong persuasion and negotiation skills.
- Ability to close sales deals.
- High organizational and time management skills.
- Artistic taste in coordination and design.
- Ability to work in the field and travel.
- Ability to handle work pressure during peak seasons.


📊 Performance Indicators (KPIs):

- Number of new clients per month.
- Number of field visits.
- Deal closure rate.
- Total monthly sales value.
- Client satisfaction level.
- Commitment to execution deadlines and quality of delivery.

breifcase0-1 years

locationRiyadh

30 days ago
Receptionist

Receptionist

📣 Job Ad

Wosol_Concierge

Full-time
Position Overview:
We are seeking a well-presented and highly professional Concierge Associate to join our team within a prestigious luxury retail environment. The ideal candidate must have prior experience in high-end hospitality and demonstrate exceptional service standards.

Job Purpose:
To provide high-end concierge services to residents in luxury residential buildings, ensuring their daily needs are met efficiently and professionally, while delivering an exceptional living experience.

Key Responsibilities:
  • Welcome residents and visitors in a professional and courteous manner.
  • Handle daily resident requests (reservations, personal services, special arrangements).
  • Coordinate and follow up on maintenance and housekeeping services.
  • Arrange transportation and delivery services upon request.
  • Provide accurate information about on-site and external services (restaurants, events, facilities).
  • Receive and resolve complaints in a prompt and professional manner.
  • Coordinate with security and management to ensure a safe and well-managed environment.
  • Support and assist with residential events and community activities when required.

Qualifications:
  • Bachelor’s degree is required (minimum requirement).
  • Preferred fields: Hospitality, Tourism, Business Administration, or equivalent.
  • Strong command of English (spoken and written).
  • Previous experience in hospitality or customer service is an advantage.
  • Professional appearance and excellent communication skills.
  • Ability to work in a high-end, fast-paced environment.

Skills:
  • Exceptional customer service skills
  • Strong problem-solving abilities
  • Professional etiquette and interpersonal skills
  • Time management and organizational skills

breifcase2-5 years

locationRiyadh

about 1 month ago