Full-time Financial Manager Jobs in Jeddah

More than 82 Full-time Financial Manager Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Customer Experience Specialist

Customer Experience Specialist

📣 Job Ad

Sanofi

Full-time

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position, based in Saudi Arabia, will focus on enhancing customer satisfaction and sales performance within the pharmaceutical sector. The role involves ensuring compliance and identifying strategies to improve the customer journey.

As part of Sanofi's commitment to advancing healthcare delivery for chronic and specialty conditions, this role contributes to outcomes in areas such as diabetes, transplant, and immunology. The position is within an R&D-driven, AI-powered biopharma company focused on scientific innovation to improve lives.

Key Responsibilities

  • Execute the Customer Journey & Experience strategy within the assigned area to ensure alignment with business unit objectives and deliver exceptional customer experiences.
  • Act as the primary point of contact for product information and brand messaging, engaging healthcare professionals through both physical and virtual meetings across multiple channels.
  • Develop dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to create tailored engagement plans for key prescribers.
  • Orchestrate hybrid and omnichannel campaigns, utilizing digital tools to enhance customer engagement and achieve sales targets.
  • Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
  • Maintain territory coverage plans and ensure customer information systems are up to date in compliance with Sanofi procedures.
  • Support knowledge transfer to new team members regarding product knowledge, medical information, and territory management.

Qualifications and Requirements

  • A Bachelor's degree in Pharmacy is required.
  • Proven experience in customer-facing roles within pharmaceutical or healthcare settings, demonstrating the ability to drive sales performance and customer satisfaction.
  • Experience within the Saudi Arabian job market is essential.
  • 5-10 years of relevant experience is required.

Required Skills

  • Expertise in Customer Journey & Experience strategy, product information, and brand messaging.
  • Proficiency in building customer profiles, segmentation, understanding digital habits and preferences, and developing engagement plans.
  • Experience with hybrid and omnichannel campaigns and leveraging digital tools to enhance customer engagement and achieve sales targets.
  • Ability to implement and monitor customer journeys in collaboration with cross-functional teams.
  • Skills in maintaining territory coverage plans and customer information systems.
  • Strong product knowledge and medical information capabilities.
  • Proficiency in territory management.
  • Advanced digital and analytical capabilities, with the ability to translate data insights into actionable strategies.
  • Experience with CRM systems and digital engagement platforms.
  • Exceptional influencing and communication skills.
  • Strong teamwork and an agile mindset.
  • Demonstrated learning agility and growth orientation.

Work Location and Environment

This is a full-time position. The primary work location is Jiddah, Makkah, Saudi Arabia, with potential travel or coverage across Jeddah, Makkah, and Riyadh. Sanofi fosters a collaborative culture and offers opportunities for career development across functions and regions, supporting personal and professional well-being through inclusive, flexible workplaces. The company champions diversity, equity, and inclusion.

breifcase5-10 years

locationJeddah

12 days ago
Project Sales Specialist

Project Sales Specialist

📣 Job AdNew

Integral Hotel Supplies

Full-time

About the Project Sales Specialist Role

Integral Hotel Supplies (IHS) is seeking a Project Sales Specialist to join its team in Riyadh, Saudi Arabia. As a key player in the hospitality services sector, IHS is committed to meeting the growing demand for high-quality solutions within one of the Middle East's fastest-growing markets. This full-time role involves driving sales and expanding client relationships within the dynamic tourism industry.

Key Responsibilities

  • Consistently meet or exceed monthly, quarterly, and annual sales, quality, productivity, and customer service goals.
  • Expand relationships with existing and potential customers by proposing quotations that meet their requirements.
  • Ensure the timely delivery of correct products and services to customers.
  • Represent the company's products and services, identify prospects, set appointments, conduct effective sales calls, and manage the sales cycle to close new business across all service categories.
  • Build and maintain a strong sales pipeline by identifying potential future customers and scheduling follow-up communications.
  • Track all sales activities within the company's CRM system, ensuring account information is kept current.
  • Develop and maintain a network with business owners, consultants, contractors, and direct customers.
  • Deliver proposal opportunities and sales reports to the sales manager.

Experience and Qualifications

  • A minimum of three years of sales experience specifically within the hotel supplies industry or in project sales.
  • A Bachelor’s degree in business or a related field.
  • Proven success rate at levels exceeding sales quotation targets.

Required Skills and Competencies

  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills.
  • Proficiency with CRM systems.
  • A strong ability to balance persuasion with professionalism.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. Integral Hotel Supplies operates within the rapidly expanding hospitality sector, contributing to the growth of tourism in the region. The role requires a proactive approach to sales and client relationship management.

breifcase0-1 years

locationJeddah

about 6 hours ago
Rental Sales Executive - Heavy Earthmoving Equipment's (KSA- Riyad, Jeddah)

Rental Sales Executive - Heavy Earthmoving Equipment's (KSA- Riyad, Jeddah)

📣 Job Ad

Al Marwan Group

Full-time

About the Role

Al Marwan Group, an established diversified organization founded in 1978 with a significant presence across the GCC in sectors including construction, heavy machinery, Oil & Gas, real estate, development, and hospitality, is seeking a dynamic and results-driven Rental Sales Executive. This full-time position is based in Riyadh, Jeddah, and Makkah, Saudi Arabia. The role is integral to generating rental revenue, cultivating strong client relationships, identifying future project opportunities, and promoting the company's extensive fleet of heavy equipment.

Key Responsibilities

  • Identify, develop, and secure new rental business opportunities across construction, infrastructure, mining, marine, oil & gas, and industrial sectors within Saudi Arabia.
  • Promote and sell heavy equipment rental solutions, including excavators, wheel loaders, bulldozers, dump trucks, crawler cranes, telehandlers, forklifts, manlifts, and other earthmoving and lifting equipment.
  • Conduct regular client visits, site inspections, and project assessments to understand customer requirements and recommend suitable rental solutions.
  • Build and maintain strong relationships with contractors, EPC companies, procurement teams, project managers, plant managers, rental coordinators, and key decision-makers.
  • Prepare rental quotations, commercial proposals, tender submissions, and RFQ responses in accordance with company policies and commercial guidelines.
  • Negotiate rental rates, contract terms, and service agreements to secure profitable long-term business.
  • Coordinate with operations, workshop, transport, and logistics teams to ensure timely mobilization, demobilization, and customer satisfaction.
  • Monitor market trends, competitor activities, pricing strategies, and upcoming projects to identify new business opportunities.
  • Maintain accurate customer records, sales pipelines, opportunity tracking, and forecasting through the CRM system.
  • Prepare and submit regular sales reports, business development updates, and market intelligence reports to management.
  • Follow up on outstanding payments and support collection activities in coordination with the Finance Department.
  • Achieve monthly, quarterly, and annual rental revenue targets in line with company objectives.
  • Support cross-selling opportunities for equipment sales, spare parts, maintenance services, and long-term contractual agreements where applicable.

Qualifications and Requirements

  • Minimum of 5 years of proven experience in heavy equipment rental sales within the Kingdom of Saudi Arabia.
  • Strong understanding of the construction, infrastructure, mining, marine, oil & gas, and industrial sectors.
  • Well-established network with major contractors, EPC companies, mining operators, oil field contractors, and government-related entities across KSA.
  • Comprehensive knowledge of heavy equipment applications, specifications, and rental solutions.
  • Proven track record of achieving rental sales targets and securing long-term rental contracts.
  • Strong negotiation, presentation, business development, and relationship management skills.
  • Experience in handling tenders, RFQs, commercial proposals, and contract negotiations.
  • Proficiency in CRM systems, sales pipeline management, Microsoft Office, and sales reporting tools.
  • Excellent communication, customer service, and professional email writing skills in both Arabic and English.
  • Possession of a valid KSA driving license and willingness to travel extensively throughout the Kingdom.
  • Self-motivated, target-driven, and capable of working independently with minimal supervision.
  • Arabic and English language proficiency is mandatory.
  • Existing customer relationships and industry contacts within the KSA heavy equipment rental market will be a strong advantage.
  • Previous experience dealing with major construction contractors, mining companies, EPC contractors, and industrial clients is highly desirable.

Required Skills

  • Heavy Equipment Rental Sales
  • Business Development
  • Relationship Management
  • Negotiation
  • Presentation Skills
  • CRM Systems
  • Sales Pipeline Management
  • Microsoft Office Suite
  • Sales Reporting
  • Customer Service
  • Communication (Verbal and Written)
  • Professional Email Writing

Work Environment and Location

This is a full-time position. The role is based in Saudi Arabia, with opportunities in Riyadh, Jeddah, and Makkah. The successful candidate will be expected to travel extensively throughout the Kingdom.

breifcase5-10 years

locationJeddah

9 days ago
Sales Manager ( Cybersecurity)

Sales Manager ( Cybersecurity)

📣 Job Ad

AMS International UAE

Full-time

About the Role

AMS International UAE is seeking a Sales Manager with a specialization in Cybersecurity to join our team. This full-time position is based in the Kingdom of Saudi Arabia, with opportunities to work in both Riyadh and Jeddah. The successful candidate will be responsible for driving our cybersecurity sales initiatives within the region, focusing on achieving revenue targets and expanding market presence.

Key Responsibilities

  • Develop and execute comprehensive sales strategies to achieve and exceed established revenue targets for cybersecurity solutions.
  • Identify and prioritize target markets, potential customers, and key opportunities within the healthcare sector for cybersecurity services.
  • Prepare accurate sales forecasts, manage budgets effectively, and formulate detailed action plans for market penetration.
  • Build and maintain strong, long-term relationships with healthcare providers, hospitals, clinics, and other key stakeholders.
  • Serve as the primary point of contact for key accounts, ensuring exceptional customer satisfaction and fostering client retention.
  • Conduct thorough market research to identify emerging trends, evolving customer needs, and competitor activities within the KSA healthcare industry.
  • Provide valuable insights and strategic recommendations for the development of new product or service opportunities in the cybersecurity domain.

Qualifications and Experience

  • A minimum of 5 years and a maximum of 10 years of relevant sales experience in the cybersecurity sector.
  • Proven track record of success in developing and implementing sales strategies.
  • Demonstrated ability in market penetration and achieving sales quotas.
  • Experience in building and managing strong customer relationships.
  • Proficiency in conducting comprehensive market research.

Required Skills

  • Sales Strategies
  • Market Penetration
  • Customer Relationship Management
  • Market Research

Work Location and Type

This is a full-time position. The role is based in the Kingdom of Saudi Arabia, with opportunities to work in both Riyadh and Jeddah.

breifcase5-10 years

locationJeddah

12 days ago
Sales Logistics Specialist

Sales Logistics Specialist

📣 Job AdNew

Fastgate Logistics

Full-time

About the Role

Fastgate Logistics, a provider of logistics solutions focused on streamlining trade and ensuring operational continuity across customs ports and supply chains, is seeking a Sales Logistics Specialist. This full-time, on-site position is based in Jeddah, Makkah, Saudi Arabia. The role is integral to managing client relationships, responding to inquiries, and delivering customer service to ensure client satisfaction. The Sales Logistics Specialist will coordinate logistics processes, monitor shipments, and ensure compliance with transportation regulations, supporting the company's commitment to speed, accuracy, and compliance. In alignment with Saudi Vision 2030, Fastgate Logistics emphasizes professionalism, commitment, and credibility. This role offers an opportunity to contribute to sustainable trade and growth within the Kingdom by identifying new business opportunities and negotiating deals with clients to achieve sales targets.

Key Responsibilities

  • Manage and nurture client relationships to ensure high levels of satisfaction.
  • Address client inquiries promptly and effectively, providing customer service.
  • Coordinate and oversee various logistics processes to ensure smooth operations.
  • Monitor shipments and cargo movements in real-time.
  • Liaise with vendors, partners, and relevant government agencies to facilitate logistics operations.
  • Ensure strict adherence to all transportation regulations and compliance requirements.
  • Manage freight forwarding operations from initiation to completion.
  • Follow up on deliveries to confirm successful and timely arrival.
  • Contribute to achieving sales targets by identifying new business opportunities and potential clients.
  • Negotiate deals and service agreements with clients to secure business.

Qualifications and Requirements

  • Strong communication and customer service skills are essential for building and maintaining client relationships.
  • Proven experience in sales, with a solid understanding of sales processes and negotiation techniques.
  • Proficiency in logistics management, including a thorough knowledge of supply chain operations and procedures.
  • Experience in freight forwarding, including the management of transportation documentation and compliance.
  • Excellent organizational and problem-solving skills to manage complex logistics challenges.
  • Ability to work efficiently and collaboratively within an on-site team environment.
  • Proficiency in relevant software tools and systems used in logistics and sales.
  • A Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
  • Fluency in English is required.
  • Proficiency in Arabic is highly desired.

Required Skills

  • Communication
  • Customer Service
  • Sales
  • Logistics Management
  • Supply Chain Operations
  • Freight Forwarding
  • Organizational Skills
  • Problem-solving Skills

Work Environment and Details

This is a full-time, on-site position. The role is located in Jeddah, Makkah, Saudi Arabia. While specific years of experience are not explicitly stated as a strict requirement, the responsibilities suggest a need for practical application of sales and logistics principles. The company is Fastgate Logistics.

breifcase0-1 years

locationJeddah

1 day ago
Sales Business Development Manager

Sales Business Development Manager

📣 Job AdNew

Capital Ambulance KSA

Full-time

About the Role

Capital Ambulance KSA is seeking a Sales Business Development Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, on-site position is focused on driving business growth by identifying and securing new opportunities within the construction, factory, and industrial sectors. The role involves managing the complete sales cycle and cultivating strong, lasting client relationships.

The successful candidate will be a proactive individual with a comprehensive understanding of the Saudi Arabian market, particularly within the construction, industrial, and healthcare services industries. This role is key to expanding the client base and achieving sales targets.

Key Responsibilities

  • Generate new business opportunities through proactive prospecting and lead generation.
  • Secure ambulance transportation contracts with clients in the construction, factory, and industrial sectors.
  • Build and maintain strong, long-term relationships with clients and effectively manage key accounts.
  • Manage the full sales cycle, from initial contact through to closing deals.
  • Prepare comprehensive commercial proposals, quotations, and tenders.
  • Negotiate contract terms and conditions to achieve mutually beneficial agreements.
  • Achieve and exceed defined sales targets and objectives.
  • Identify new market opportunities and contribute to overall business development planning.
  • Maintain accurate records of sales activities and client interactions within CRM systems.
  • Provide regular sales reporting to management.

Qualifications and Requirements

  • Minimum of 3 to 5 years of experience in Business Development, Sales, or Account Management.
  • Proven track record of successfully securing and managing contracts, specifically related to ambulance transportation services.
  • Demonstrated experience in the construction, factory, and industrial sectors.
  • Proficiency in prospecting, lead generation, and pipeline management.
  • Strong ability in contract negotiations and closing deals.
  • Experience in preparing commercial proposals, quotations, and tenders.
  • Excellent negotiation, presentation, and communication skills.
  • Proficiency in using CRM systems for sales reporting and business development planning.
  • A strong understanding of the construction, industrial, and healthcare services sectors within Saudi Arabia.
  • Fluent in both Arabic and English.
  • Willingness and ability to work on-site in Jeddah and travel locally for client meetings and business development activities.

Required Skills

  • Business Development
  • Sales
  • Account Management
  • Prospecting
  • Lead Generation
  • Pipeline Management
  • Contract Negotiations
  • Closing Deals
  • Client Relationship Management
  • Key Account Management
  • Commercial Proposal Preparation
  • Quotations
  • Tenders
  • Negotiation Skills
  • Presentation Skills
  • Communication Skills
  • CRM Systems Proficiency
  • Sales Reporting
  • Business Development Planning
  • Construction Sector Understanding
  • Industrial Sector Understanding
  • Healthcare Services Sector Understanding

Work Environment and Details

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work on-site and travel locally for client meetings and business development activities.

breifcase2-5 years

locationJeddah

3 days ago
Sales Manager – Bakeries & Pastry

Sales Manager – Bakeries & Pastry

📣 Job AdNew

Ghezaa Food Service

Full-time

About the Role

Ghezaa Food Service, a regional F&B distributor within the GFS Group, is seeking a Sales Manager for the Bakeries & Pastry segment. This full-time position is based in Jeddah and Makkah, Saudi Arabia, and operates within a technically demanding and relationship-driven market. The role requires a candidate with deep product understanding, strong technical selling abilities, and a proven capacity to build long-term trust with production-focused clients.

Role Objectives and Scope

The Sales Manager will be responsible for driving product adoption and cultivating robust client relationships across various segments including bakeries, artisan concepts, pastry chains, and dessert concepts. The scope of sales includes Bakery & Pastry Solutions, Dairy & Cream Solutions, Beverage & Coffee Solutions, and Convenience & Ready Solutions. The primary mission is to provide expertise and supply chain solutions to a diverse clientele.

Key Responsibilities

  • Drive product adoption through technical selling and establish long-term relationships with production-driven clients.
  • Achieve revenue growth targets by focusing on category expansion within bakery accounts, increasing SKU penetration, and facilitating multi-location expansion.
  • Develop technical accounts by collaborating with chefs and production teams, and leading product trials and adoption initiatives.
  • Lead and manage a team of Account Managers, providing coaching on technical selling methodologies.
  • Execute commercial strategies, including negotiating pricing and supply agreements, and managing profit margins.
  • Gather and analyze market intelligence, tracking bakery trends and emerging concepts.

Required Qualifications and Experience

  • 7-10+ years of sales experience within the bakery and pastry segment.
  • Strong understanding of bakery and pastry ingredients, including flour & mixes, cream & dairy, fillings & glazes, chocolate, and other bakery ingredients.
  • Proven experience working with artisan bakeries, pastry chains, or industrial bakeries.
  • Demonstrated high level of technical involvement, including product trials and recipe development.
  • Ability to collaborate effectively with culinary or technical teams.
  • Comfortable negotiating pricing, rebates, and volume agreements.
  • Possession of a solution-based selling approach.
  • A structured, KPI-driven mindset.
  • Strong team leadership and coaching skills.
  • Willingness to travel within the Kingdom of Saudi Arabia.

Skills and Competencies

  • Technical Selling
  • Product Knowledge (Bakery & Pastry Ingredients)
  • Client Relationship Management
  • Expertise in Flour & Mixes, Cream & Dairy, Fillings & Glazes, Chocolate, and Bakery Ingredients
  • Product Trials and Recipe Development
  • Negotiation
  • Pricing and Supply Agreements
  • Margin Management
  • Market Intelligence
  • Team Leadership and Coaching
  • Solution-based Selling
  • KPI-driven Mindset

Work Location and Type

This is a full-time position located in Jeddah and Makkah, Saudi Arabia. The role requires travel within the Kingdom.

breifcase5-10 years

locationJeddah

6 days ago
Vice-President — Life & Health (Corporate & Retention Lead — Medical Insurance)

Vice-President — Life & Health (Corporate & Retention Lead — Medical Insurance)

📣 Job Ad

Marsh Risk

Full-time

About the Role

Marsh Risk is seeking a Vice-President — Life & Health to join its Jeddah office. This role serves as the Corporate & Retention Lead for Medical Insurance, focusing on managing high-value corporate and key-account B2B clients across Saudi Arabia. The position is designed for a proven retention leader with a hands-on, commercial approach, instrumental in driving retention strategies, managing complex renewals, and identifying opportunities for new business growth within a strategically important segment of operations.

This is an opportunity for a senior professional to operate at the intersection of technical expertise, market engagement, and business development. The role involves shaping and expanding business across the region, requiring independent work with minimal supervision, alongside mentoring junior team members. Marsh Risk is a business of Marsh, a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.

Key Responsibilities

  • Lead retention and relationship management for corporate medical insurance accounts in Saudi Arabia, with a primary focus on Jeddah.
  • Manage the renewal process, account governance, and develop robust retention strategies for large and complex employer clients.
  • Provide technical input on medical insurance pricing, underwriting, and policy structuring.
  • Cultivate and maintain strong relationships with local insurance providers.
  • Mentor and onboard a junior support resource, ensuring their development and contribution to the team.
  • Collaborate with local leadership to drive business development initiatives and foster account growth.

Qualifications and Requirements

  • A minimum of 5-7 years of experience specifically in corporate medical insurance retention or account management.
  • A strong track record of successfully managing high-value, complex accounts involving committee-driven decision-making and multiple stakeholders.
  • Experience gained within insurance brokerage firms or large insurance companies, with a preference for brokerage backgrounds.
  • Demonstrated technical proficiency in medical pricing, underwriting, and policy structuring.
  • The ability to onboard quickly, work autonomously, and effectively mentor junior colleagues.
  • Excellent communication and stakeholder management skills.
  • Fluency in both English and Arabic is mandatory.

Required Skills

  • Retention strategies and execution
  • Client relationship management
  • Medical insurance expertise
  • Corporate account management
  • Technical advisory
  • Medical pricing and underwriting
  • Policy structuring
  • Stakeholder engagement and management
  • Business development and growth
  • Effective communication
  • Mentoring and team development

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires working independently with minimal supervision while also contributing to team development through mentoring.

breifcase5-10 years

locationJeddah

9 days ago
Sales Manager - Passive networking solutions

Sales Manager - Passive networking solutions

📣 Job AdNew

Transguard Workforce Solutions

Full-time

About the Role

Transguard Workforce Solutions is seeking a Sales Manager specializing in Passive Networking Solutions for their client in Jeddah, Makkah, Saudi Arabia. The client is a manufacturer of passive networking IT infrastructure solutions. This role is responsible for driving revenue growth by selling passive networking solutions and data center infrastructure to enterprise, government, hyperscale, and commercial sectors. The position requires developing new business, managing key accounts, collaborating with presales and technical teams, and achieving sales targets.

Key Responsibilities

  • Drive sales of passive networking solutions, including data center components, cabinets, racks, containment systems, and cooling systems.
  • Promote comprehensive data center infrastructure solutions and end-to-end passive design for enterprise, colocation, hyperscale, and edge data centers.
  • Develop and execute a strategic sales plan aligned with company objectives and market opportunities.
  • Identify, qualify, and close new business opportunities across enterprise, government, BFSI, healthcare, education, and data center clients.
  • Build and maintain a robust sales pipeline, ensuring accurate forecasting through CRM tools.
  • Manage and cultivate strong, long-term relationships with key clients, consultants, contractors, and system integrators.
  • Engage proactively with MEP consultants, general consultants, EPC contractors, and data center design firms early in project development.
  • Handle negotiations, develop competitive pricing strategies, manage contract terms, and close deals.
  • Collaborate closely with presales, engineering, and project teams to deliver technically compliant and commercially viable solutions.
  • Provide commercial input, Bill of Quantities (BOQs), and solution positioning for RFP, RFQ, and tender responses.
  • Ensure proposed solutions adhere to relevant international standards, including TIA, ISO, IEEE, and ANSI.

Qualifications and Requirements

  • Bachelor's degree in Engineering, IT, Business Administration, or a closely related field.
  • A minimum of 7 to 12 years of progressive sales experience specifically within passive networking, structured cabling, and data center infrastructure.
  • Demonstrated success and a proven track record of selling to enterprise and data center customers.
  • Strong, in-depth knowledge and practical experience with fiber and copper solutions, racks, containment systems, and cable management.
  • Previous experience working effectively with consultants, end-users, contractors, system integrators, and distributors.
  • Fluency in both spoken and written Arabic and English is essential.

Required Skills

  • Expertise in Passive Networking Solutions and Data Center Infrastructure.
  • Proven Sales and Business Development capabilities.
  • Proficiency in Enterprise, Government, Hyperscale, and Commercial Sales strategies.
  • Strong Account Management and client relationship building skills.
  • Proficiency in CRM tools for pipeline management and forecasting.
  • Skilled in Negotiation, Pricing Strategies, and Contract Terms.
  • Experience in supporting RFP/RFQ/Tender processes.
  • Comprehensive understanding of Structured Cabling, Fiber Optics, and Copper Solutions.
  • Knowledge of Racks, Containment Systems, and Cable Management best practices.
  • Excellent Communication and Interpersonal skills.

Work Environment and Details

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires a sales professional with 5-10 years of experience in passive networking solutions.

breifcase5-10 years

locationJeddah

3 days ago
Parts Sales & Service Representative

Parts Sales & Service Representative

📣 Job Ad

Abunayyan Holding

Full-time

About the Role

Abunayyan Holding is seeking a customer-focused and commercially driven Parts Sales & Service Representative (PSSR) to join its Aftermarket team. This role is critical in driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring exceptional customer satisfaction. The PSSR acts as a vital link between customers, service teams, and parts operations, aiming to maximize aftermarket revenue while delivering timely technical and commercial support. This position also involves providing leadership and support to the PSSR team and contributing to the achievement of sales and profitability objectives. The company operates within the Heavy Machinery, Construction Equipment, and Industrial Equipment industries, and this role is situated within a Strategic Business Unit (SBU) of Abunayyan Holding Company, specifically in the Spare Parts Sales / Aftermarket Services department.

Key Responsibilities

  • Promote and sell genuine spare parts, accessories, and aftermarket solutions to both retail and internal customers.
  • Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
  • Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
  • Provide technical assistance and product recommendations to customers and service personnel.
  • Support the achievement of parts sales targets, revenue growth, and profitability objectives.
  • Work closely with Service Technicians and Service Advisors to ensure the timely availability of required parts and accessories.
  • Process service-related parts requests efficiently to minimize equipment downtime.
  • Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
  • Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
  • Notify service teams upon receipt of special-order or backordered items.
  • Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
  • Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
  • Address customer inquiries, concerns, and complaints in a professional and timely manner.
  • Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
  • Collect customer feedback and market intelligence to improve service delivery and business performance.
  • Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
  • Manage strategic and key customer accounts to drive long-term business growth.
  • Assist in developing account plans and aftermarket sales strategies.
  • Collaborate with management to identify opportunities for customer retention and market expansion.
  • Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
  • Ensure compliance with cash, credit, and payment processing procedures.
  • Maintain accurate customer records, sales reports, and transaction documentation.
  • Monitor customer purchasing trends and proactively identify opportunities to increase sales.

Qualifications and Requirements

  • A High School Diploma, Technical Diploma, or equivalent qualification is required.
  • Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
  • A minimum of 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field is essential.
  • Experience within the Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
  • A proven track record in customer relationship management and aftermarket sales is necessary.

Required Skills

  • Spare Parts Sales
  • Aftermarket Services
  • Customer Service
  • Key Account Management
  • Commercial Negotiation
  • CRM Systems
  • ERP Applications
  • Inventory & Parts Management
  • Aftermarket Sales Processes
  • Customer Service Excellence
  • Aftermarket Business Development
  • Technical Product Knowledge

Work Environment and Location

This is a full-time position based in the Makkah region, with potential responsibilities spanning Jeddah, Makkah, and Riyadh. The role operates within the Spare Parts Sales / Aftermarket Services department of Abunayyan Holding.

breifcase2-5 years

locationJeddah

9 days ago