Technical supervisor Jobs in Jeddah

• Communicate with customers to answer questions and address concerns regarding their reservations or rental vehicles.
• Assist customers in choosing a vehicle that meets their needs based on price and size.
• Inform customers of any existing damage on the vehicle before renting it.
• Prepare rental agreements, advising on vehicle options while informing customers of contract details, rental policies, and procedures.
• Manage vehicle maintenance, inventory, cash sheets, and daily business reports.
• Process payments and prepare bank deposits.
• Open and close rental agreements in the system in compliance with company policies.
• Collect rental charges from customers using various payment methods.
• Ensure vehicles are cleaned and filled with gas for the next client.
• Oversee drivers in checking vehicle accessories and handling complaints related to damage.

• Logistics network optimization.
• Stock accuracy, reconciliation, full physical and cycle counts.
• Warehouse 3PL management for inbound, warehousing & outbound including contracts, SLA and performance management.
• Managing compliance with Mars Global standards for warehousing and transportation.
• Manage all outbound operations including deliveries, redeliveries, and refusals.
• Budget management for warehousing and transportation in owned regions.

• Bachelor's degree in business, Industrial Engineering, or supply chain.
• Minimum of 3-5 years' experience in supply chain (planning, logistics, and customer service).
• Systems knowledge is a must as the associate will manage one or more systems (*, Excel, SAP, Oracle, WMS).
• Certification in Supply Chain management (CPIM, CLTD).
• Excellent communication skills in written and spoken English.

📌 Tasks and Responsibilities:

First: Customer Service

• Responding to customer inquiries through all channels (WhatsApp - Call - Website - Social Media).

• Following up with customers after the order to ensure their satisfaction.

• Resolving issues and complaints professionally and quickly.

• Monitoring customer feedback and working to improve it.

• Communicating with potential customers and converting them into actual customers.

Second: Order and Shipping Management

• Preparing orders and ensuring their accuracy before shipping.

• Entering shipping data and issuing bills.

• Following up with shipping companies and ensuring orders are delivered.

• Processing returned or rejected orders.

Third: Site and Inventory Management

• Updating product quantities daily.

• Adding new products with professional descriptions and clear images.

• Removing out-of-stock products.

• Reviewing prices and offers periodically.

• Ensuring there are no errors in the displayed products.

Fourth: Store Development and Improvement

• Providing ideas to enhance the user experience on the site.

• Following up on abandoned carts and communicating with customers to complete the order.

• Working on increasing the list of active customers.

• Suggesting promotions and marketing campaigns to increase sales.

• Analyzing top-selling products and working to promote them.

🛠 Required Skills:

• Excellent communication skills.

• Quick response and follow-up.

• High organization and time management.

• Knowledge of e-commerce systems.

• Ability to solve problems and make decisions.

• Attention to detail.

• Conduct visits to clients to understand their requirements (B2B / B2C).
• Provide professional solutions for gardening (design / planting / irrigation / maintenance / construction).
• Prepare quotes, follow up on opportunities, and close deals.
• Coordinate field surveys with the technical team and provide periodic sales reports.

• Bachelor's degree in agricultural engineering (mandatory).
• Proven experience in gardening service sales.
• Strong communication, negotiation, and goal achievement skills.
• Saudi driving license.
• Computer / Excel skills are a plus.

Job Objective: Analyze and determine the costs of production or services, and monitor financial deviations to assist in making accurate pricing decisions and enhancing profitability efficiency.

Tasks and Responsibilities:

• Collect and analyze data to determine the costs of business activities (raw materials, labor, indirect expenses).

• Prepare Variance Analysis reports comparing actual and standard costs.

• Monitor inventory movements and conduct periodic inventory assessments.

• Provide recommendations to reduce waste and improve cost efficiency in operational processes.

• Contribute to the preparation of budget estimates for projects or production lines.

Requirements and Qualifications:

• Nationality: Saudi (preferred).

• Qualification: Bachelor’s degree in Accounting.

• Experience: At least five years of experience.

• Skills: High analytical ability, extreme accuracy in dealing with numbers, and a deep understanding of the manufacturing/operating cycle.

• Additional Features: CMA certification (Certified Management Accountant).

We are looking for a Customer Relations Officer to work in Jeddah for a home maintenance company (Electricity, Plumbing, Painting, Air Conditioning)

He/She should have experience in managing and following up on customer accounts and building long-term relationships with them, in addition to receiving new opportunities and following up on them until they are successfully closed.

Responsibilities:

- Follow up with maintenance contract customers to ensure their satisfaction and the quality of service provided.

- Manage the relationship with customers and communicate continuously with them.

- Receive maintenance requests and new opportunities.

- Prepare technical and financial offers in coordination with the technical team.

- Follow up on opportunities until they are closed and achieve sales targets.

- Coordinate between the client and the technical team to ensure that the work is executed efficiently.

- Prepare periodic reports on the status of accounts and opportunities.

Required qualifications:

• Previous experience in home maintenance or contracting
• Experience in customer service and sales.
• Seriousness, commitment, and achieving goals.

• 1-Present and promote and sell products/services using strong arguments to current and potential customers.
• 2-Conduct a cost and needs analysis for current/potential customers to meet their needs.
• 3-Establish and develop and maintain positive relationships between businesses and clients.
• Continuously communicate with customers.
• 4-The ability to resolve customer problems and complaints as quickly as possible.
• 5-Achieve the agreed sales goals and results within the timeline.
• 6-Analyze the potential of the area/market, track sales, and report status.
• 7-Provide reports on customer needs, problems, interests, competitive activities, and potential new products and services.
• 8-Keep up with best practices and current trends in the company's field.
• 9-Continuously provide advice to improve company services by taking into account customer feedback.
• 10-The product is a type of mattresses, so they should have experience, knowledge, and the ability to learn about the types of mattresses, their classification, and their advantages.