Join Hilton as a Front Desk Supervisor!Are you passionate about delivering exceptional guest experiences? As a Front Desk Supervisor at Hilton, you will play a crucial role in overseeing front desk operations, ensuring high standards of service and hospitality.
- Your Responsibilities: Supervise the front desk activities ensuring customer satisfaction during check-in/check-out and managing guest requests.
- Team Development: Train and monitor team members while providing support and guidance to enhance service delivery.
- Guest Interaction: Handle inquiries, complaints and ensure all special requests are fulfilled.
- Sales Maximization: Increase sales revenues through effective up-selling strategies.
What We Are Looking For: Candidates must have previous front office experience in hotel or retail sectors, excellent communication skills, and a strong focus on customer service.
Preferred Qualifications: Relevant supervisory/management certificates are advantageous.
Why Work for Hilton? Join a globally recognized hospitality team dedicated to providing world-class service.
