Join Mandarin Oriental as a Butler!We are looking for dedicated individuals who embody the essence of our luxury service. As a Butler, you will be responsible for ensuring that each guest has a memorable and unique experience in accordance with our hotel’s standards.
Responsibilities:- Welcome and escort guests to their rooms.
- Understand and address special guest preferences recorded in their profiles.
- Provide prompt and courteous service throughout guests' stays.
- Coordinate with various hotel departments to fulfill guest requests efficiently.
- Manage Butler pantries and ensure daily upkeep.
- Deliver exceptional customer satisfaction as per MOHG standards.
- Implement sustainability practices and educate colleagues and guests accordingly.
Requirements:- Commitment to support corporate and hotel policies.
- Ability to maintain confidentiality regarding guest information.
- Adhere to all procedures related to safety and sustainability.
- Excellent communication and interpersonal skills.
We are proud to embrace a diverse workforce and provide a workplace that welcomes everyone, without discrimination. Join us and be part of creating legendary experiences for our guests!
