About the Role
Majid Al Futtaim is a prominent developer and operator of shopping malls, retail, communities, and entertainment venues across the Middle East, North Africa, and Central Asia. With a global presence, the company employs over 43,000 individuals in 18 countries and is associated with well-known brands such as Mall of the Emirates, Carrefour, Lego, and Vox Cinemas. The company is committed to creating positive experiences for its customers. We are seeking a motivated Sales Associate to join our Fashion division in Riyadh, Saudi Arabia. This full-time position is suited for individuals with an interest in fashion and a dedication to providing excellent customer service.
Key Responsibilities
- Uphold customer service standards in line with Majid Al Futtaim guidelines to understand customer needs and ensure a positive shopping experience.
- Address customer concerns promptly and professionally, escalating issues to the Store Manager when necessary, while prioritizing customer needs.
- Achieve set sales targets and proactively identify methods to exceed them, maintaining a customer-centric approach.
- Contribute to sales targets by demonstrating thorough product knowledge and actively identifying opportunities for upselling and cross-selling.
- Maintain store standards, including cleanliness, tidiness, and stock replenishment.
- Comply with all store security policies and regulations to minimize stock loss.
- Utilize selling skills to support customer needs, generate high-value transactions, and encourage repeat business.
- Assist customers in locating or obtaining merchandise based on their needs, and refer them to other Majid Al Futtaim Fashion brands and stores if an item is unavailable.
Qualifications and Requirements
- High School Certificate.
- 1-2 years of industry experience.
- Good communication skills.
- Excellent customer service abilities.
Skills
- Customer Service
- Sales
- Product Knowledge
- Communication Skills
Work Environment and Details
This is a full-time position based in Riyadh, Saudi Arabia. Majid Al Futtaim has a history of market leadership and aims to create memorable experiences. The company fosters a collaborative work environment with a diverse team of colleagues.
4,000 / Month
Full-time
