About the Role
Dexcom Corporation is a global leader in continuous glucose monitoring (CGM) technology, focused on transforming diabetes management. The company is expanding its vision to offer personalized health insights beyond diabetes. This full-time position for a Sr. Sales Trainer, Diabetes MEA, is an opportunity to join the EMEA Commercial & Sales Training team, contributing to enhanced commercial performance across the Middle East and Africa (MEA) region. The role is based in Riyadh, Saudi Arabia.
Role Purpose and Responsibilities
The Sr. Sales Trainer is responsible for developing and delivering impactful training solutions to strengthen the capabilities of Sales Representatives and Sales Managers within the MEA region. This involves collaborating closely with Country Commercial Leads, Marketing, Sales Operations, subject-matter experts, and cross-functional project leads to ensure effective local market implementation of training initiatives. The position aims to promote behavioral change and sales excellence, equipping teams with the necessary knowledge, skills, and tools for sustainable business results. A significant amount of travel within the region is required for this role.
- Partner with MEA Commercial leaders to define training priorities through needs assessments, identifying capability gaps and aligning enablement initiatives with commercial strategy and performance goals.
- Design and refresh core curriculum, including onboarding, product, clinical, competitive, and selling skills training, in partnership with subject-matter experts for the MEA region.
- Deliver instructor-led, virtual, and blended learning experiences that build consistent selling behaviors aligned with the commercial strategy.
- Reinforce learning through field coaching, including ride-alongs, observation, role plays, and structured feedback aligned to defined competency models.
- Create comprehensive training and enablement plans, materials, and facilitator guides, producing clear status updates, insights, and recommendations for internal stakeholders.
- Measure the effectiveness of training programs using agreed-upon metrics such as knowledge checks, certifications, field observations, and performance trends, and implement continuous improvements.
- Act as a key collaborator with MEA leadership and EMEA Training peers to ensure consistent standards, necessary localization, and alignment with the overall EMEA training strategy.
- Maintain expertise in adult learning principles, facilitation, digital learning tools, and coaching methodologies, recommending the most effective delivery approach for each audience and objective.
Qualifications and Experience
Candidates should possess a minimum of 5 years of experience in Medical Device or Pharmaceutical field sales training, enablement, or commercial excellence. Experience supporting both primary and secondary care teams within the diabetes segment is considered a strong advantage. The role requires a demonstrated ability to assess capability needs, design effective learning solutions, and drive field adoption through coaching and reinforcement. Strong business acumen and experience operating within a regulated healthcare or medical device environment in the MEA region are essential. A Bachelor's degree is typically required, along with a minimum of 5 to 8 years of related experience.
- Minimum 5 years of experience in Medical Device or Pharmaceutical field sales training, enablement, or commercial excellence.
- Experience supporting primary and secondary care teams within the diabetes segment is a strong advantage.
- Demonstrated ability to assess capability needs, design effective learning solutions, and drive field adoption through coaching and reinforcement.
- Strong business acumen and experience in regulated healthcare or medical device environments in the MEA region.
- Ability to communicate complex information clearly and diplomatically across diverse cultures and seniority levels.
- Proven ability to accelerate time-to-proficiency for new product launches and innovations across the region.
- Bachelor's degree typically required, with 5-8 years of related experience.
Required Skills and Proficiencies
Successful candidates will demonstrate strong facilitation, coaching, and presentation skills, effective in both in-person and virtual settings. The ability to influence sustained behavior change, evidenced through observed selling behaviors, is crucial. A strong understanding and proficiency with learning technologies, including Learning Management System (LMS) platforms, Customer Relationship Management (CRM) systems (*, Salesforce), and Business Intelligence (BI) tools (*, Power BI, Tableau) are required. Advanced Excel skills are preferred. A solid understanding of sales processes, Key Performance Indicators (KPIs), and strategic enablement frameworks, including selling methodologies and manager coaching models, is also necessary. Excellent stakeholder management skills are essential for effective communication and collaboration.
- Medical Device or Pharmaceutical Field Sales Training
- Sales Enablement and Commercial Excellence
- Capability Needs Assessment and Learning Solution Design
- Field Adoption Driving (Coaching & Reinforcement)
- Business Acumen and MEA Regulated Environment Operations
- Cross-Cultural and Diplomatic Communication
- Time-to-Proficiency Acceleration
- Facilitation, Coaching, and Presentation Skills
- Influence for Sustained Behavior Change
- Learning Technologies Proficiency (LMS, CRM, BI Tools)
- Sales Processes, KPIs, and Strategic Enablement Frameworks
- Stakeholder Management Skills
- Adult Learning Principles and Digital Learning Tools
Work Environment and Travel
This is a full-time position. The primary work location will be a home office. Travel requirements for this role are estimated between 50% to 75% within the MEA region. Employees are expected to live within commuting distance of their assigned Dexcom site.