Inquiry Clerk
NewLeading company for car rental
4,000 - 4,500 / Month
Full-time Providing car rental services to customers with high efficiency, achieving sales targets, and ensuring a unique customer experience while adhering to the company's policies and operational procedures. Tasks and Responsibilities: - Receiving customers and identifying their needs and suggesting suitable vehicles.
- Concluding rental contracts and entering data into the system accurately.
- Explaining the terms and conditions of the rental contract and the insurance coverages.
- Following up on the delivery and receipt of vehicles and ensuring their condition.
- Collecting payments and issuing invoices and receipts.
- Following up on contract extensions and communicating with customers before the rental period ends.
- Handling complaints and resolving issues to ensure customer satisfaction.
- Achieving monthly sales targets and increasing additional revenues (promotions, additional insurance, supporting services).
- Coordinating with the maintenance department in case of observations on the vehicles.
- Adhering to the regulations and laws in force within the Kingdom of Saudi Arabia.
0-1 years
Ar Rabwah, Riyadh