About the Role
Osan®, a Saudi eyewear brand known for its blend of fashion and functionality, is seeking an Optician to join its team. The company's ethos, "Look at the sun right in the eye," reflects its commitment to providing high-quality eyewear that offers both style and protection. This full-time, on-site position offers an opportunity for an individual passionate about eyewear and customer care to contribute to a brand recognized for innovation, elegance, and customer experience.
As an Optician at Osan®, you will be responsible for assisting customers, conducting eye examinations, and ensuring a high standard of service. Your role will involve helping clients choose eyewear that meets their needs and preferences, performing adjustments, and addressing customer concerns professionally. A strong understanding of optics and a commitment to Osan®'s standards of excellence are essential for this position.
Key Responsibilities
- Assist customers in selecting eyewear that best suits their individual needs and preferences.
- Conduct basic eye examinations to assess vision requirements.
- Provide exceptional customer service, ensuring a positive and satisfying experience for all clients.
- Address customer questions and concerns promptly and effectively.
- Perform eyewear adjustments to ensure optimal fit and comfort.
- Contribute to creating an excellent overall shopping experience for customers.
- Maintain up-to-date product knowledge to effectively advise customers.
- Uphold high levels of professionalism in all customer interactions.
Qualifications and Requirements
- Must be a Saudi national.
- Possess knowledge of optics and a strong understanding of optometry principles.
- Proficiency in conducting eye exams.
- Skilled in assisting customers with eyewear selection.
- Demonstrate excellent customer service skills with a focus on achieving customer satisfaction.
- Exhibit a keen attention to detail.
- Possess strong interpersonal communication skills.
- Ability to assist diverse groups of clients effectively.
- Prior experience in the optometry field or a related role is preferred.
- Fluency in both Arabic and English is considered an advantage.
- A diploma or certification in Optometry, Opticianry, or a related discipline is desirable.
Required Skills
- Optics
- Optometry Principles
- Eye Exams
- Eyewear Selection
- Customer Service
- Customer Satisfaction
- Attention to Detail
- Interpersonal Communication Skills
- Product Knowledge
- Professionalism
Work Environment and Location
This is a full-time, on-site position. The role is available in multiple locations across Saudi Arabia, including Riyadh, Dammam, Al-Ahsa, Jeddah, and Al Qassim.
