Join Al Barakat Group Co Ltd. as an Optician!As an Optician, you will play a crucial role in providing professional optical consultations to our clients. You will help them understand their visual needs and recommend suitable eyewear solutions.
Key Responsibilities:- Greet customers and provide tailored consultations to understand their visual needs.
- Interpret and explain prescriptions in simple terms, helping customers choose the right products for their daily activities and lifestyles.
- Discuss differences in lens types and frames in terms of quality, use, and cost.
- Perform necessary measurements to adjust frames for a comfortable and precise fit.
- Cut and prepare lenses, ensuring they match the prescription accurately.
- Conduct maintenance and repairs on eyewear, including adjustments and replacing damaged parts.
- Document orders and issue invoices through the POS system.
- Manage daily inventory of lenses and frames, coordinating purchase requests with management when necessary.
- Educate customers on lens and eyewear care to ensure safety and longevity of the products.
- Achieve sales targets set in line with monthly sales goals.
- Handle customer complaints professionally to ensure satisfaction and foster ongoing relationships.
- Provide technical support and training to team members as needed to improve overall performance.
- Assist in preparing and following up on customers’ insurance claims, working cooperatively with the relevant department.
Job Requirements:- Education: Diploma in Optics.
- Licensure: Valid license from the Saudi Commission for Health Specialties.
- Experience: Recent graduates or candidates with previous experience in optics (Optician).
- Technical Skills: Comprehensive knowledge of lens types and frames, cutting, and fitting techniques.
- Proficiency in using vision measurement and eyewear preparation devices.
- Familiarity with POS systems and inventory management software.
Personal Skills:- Excellent communication skills with an ability to simplify technical information for clients.
- Professional customer service capabilities with a focus on building trust-based relationships.
- High attention to detail and accuracy in performance.
- Able to work within a team and handle work pressure.
Sales Skills:- Ability to achieve monthly sales targets.
- Familiarity with persuasive techniques and professional product recommendations.
Language: Proficiency in English is preferred.
Flexibility: Ability to work in a flexible environment.
