Full-time Transportation Tickets Seller Jobs in Riyadh

About the Role

Tumodo is a global tech startup focused on simplifying business travel through a comprehensive platform for bookings, expenses, policy management, and insights. We are seeking a proactive and client-focused Travel Consultant to join our team in Riyadh, Saudi Arabia. This role is essential in ensuring our corporate clients receive efficient and effective travel management solutions.

As a Travel Consultant, you will serve as the primary point of contact for corporate clients, managing their travel needs with an emphasis on personalized service and policy adherence. You will utilize the Tumodo platform and your expertise to deliver exceptional travel solutions, contributing to the company's mission of eliminating travel friction for organizations.

Key Responsibilities

• Develop and maintain strong relationships with corporate clients, understanding their unique preferences, policies, and travel requirements to deliver tailored services.
• Act as the main point of contact for all client inquiries, providing timely and effective issue resolution.
• Research, plan, and book domestic and international travel arrangements, including flights, accommodations, car rentals, and train journeys, using the Tumodo platform and other relevant tools.
• Proactively suggest optimal routes, the lowest available fares, appropriate booking classes, and competitive exchange rates.
• Manage complex, multi-leg itineraries and prepare detailed trip plans, adhering to client preferences and preferred vendor agreements.
• Ensure all travel bookings strictly comply with clients' established travel policies and negotiate favorable terms with vendors.
• Oversee all aspects of travel coordination, including ticket issuance, itinerary changes, cancellations, and rebookings.
• Coordinate with airlines, hotels, and other travel providers to resolve travel disruptions or unforeseen circumstances.
• Provide support to clients during emergencies or unexpected travel disruptions.
• Stay informed about industry trends, evolving travel regulations, and emerging technologies to enhance service delivery.
• Participate in training and knowledge-sharing sessions to improve individual and team performance.
• Identify opportunities for process improvements and contribute to the development of best practices.

Qualifications and Requirements

• A minimum of 2 years of experience as a corporate travel consultant or in a similar client-facing travel management role.
• Demonstrated proficiency in Global Distribution Systems (GDS) such as Sabre, Amadeus, or Galileo, with a strong preference for Sabre expertise.
• Excellent communication skills in both spoken and written English and Arabic.
• Strong attention to detail and a commitment to accuracy in all aspects of travel planning and documentation.

Required Skills

• Expertise in GDS platforms, particularly Sabre.
• Proficiency in managing client relationships and providing customer service.
• Skilled in comprehensive travel planning and booking processes.
• Adept at travel coordination and itinerary management.
• High level of attention to detail and accuracy in travel planning and documentation.
• Knowledge of Low-Cost Carriers (LCCs) and their booking platforms.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. A strong knowledge of major Low-Cost Carriers (LCCs) and their booking platforms is considered a valuable asset. Additionally, a Bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus.

Job Objective:

To act as the welcoming front and financial officer, in addition to directly supervising the workflow within the "Children's Island", to ensure the highest standards of service and safety for children and their families, and to guide the team to deliver outstanding performance.

Tasks and Responsibilities:

• Financial Tasks: Managing the cashier system, issuing tickets, accurately processing payments, and preparing daily sales reports (DSR) at the end of the shift.

• Field Supervision: Monitoring the performance of employees in the play area, ensuring everyone adheres to the work schedule, uniform, and teamwork spirit.

• Customer Experience: Welcoming visitors and intelligently solving complex customer issues, ensuring parents' satisfaction with the level of service.

• Quality Control: Ensuring facility cleanliness, safety of the games, and readiness of the branch to receive visitors at all times.

• Training: Guiding new employees and familiarizing them with the established work method in "Children's Island".

Requirements and Conditions:

• Personality: A leadership personality, tactful, and capable of making quick decisions under pressure.

• Experience: Previous experience in the entertainment or retail sector (preferably with previous experience as a cashier or supervisor).

• Technical Skills: Excellent skill in using point of sale (POS) systems and basic computer programs.

• Spirit: High positive energy and ability to interact with children in a cheerful and patient manner.

• Commitment: Ability to efficiently manage evening shifts and weekends.

Benefits:

• Attractive basic salary + performance-related incentives and target achievement.

• A professional work environment that offers you the opportunity for administrative growth.

• Medical and social insurance.

Application Information:

• Location: Riyadh - Granada Mall - Children's Island branch.

• Interviews: Personal attendance at the branch or contact for the interview.