Travel Agency Manager Jobs in Riyadh

About the Role

Rayna Tours is seeking a dynamic and results-oriented Sales Manager to lead the growth of its Edutainment Division in Riyadh, Saudi Arabia. This role involves cultivating strong relationships with schools and educational institutions to promote and secure participation in a range of domestic and international educational travel programs. The Sales Manager will be instrumental in achieving ambitious sales targets, expanding the client portfolio, and ensuring an exceptional customer experience throughout the sales journey. The primary purpose of this position is to significantly grow Rayna Tours' Edutainment Division within the Saudi Arabian market by forging long-term partnerships with educational institutions and consistently delivering high-quality educational travel experiences.

Key Responsibilities

• Identify and proactively develop new business opportunities with schools and educational institutions.
• Promote and sell a diverse range of educational tours, including STEM programs, leadership camps, university visits, and experiential learning initiatives.
• Achieve and exceed revenue and sales targets set for the Edutainment Division.
• Build and maintain robust relationships with key stakeholders such as principals, school leaders, and trip coordinators.
• Prepare proposals, quotations, and customized itineraries tailored to client requirements.
• Conduct presentations, meetings, and parent information sessions to showcase program offerings.
• Collaborate with the operations team and other internal departments to ensure seamless program delivery.
• Maintain sales records and provide regular sales reports and forecasts to management.
• Ensure excellent customer service at all stages, fostering client satisfaction and repeat business.

Qualifications and Requirements

• A Bachelor's degree in Business, Marketing, Tourism, Education, or a closely related field.
• A minimum of 3 to 5 years of progressive experience in sales or business development, with a preference for experience within the education, travel, or tourism sectors.
• Demonstrated experience working directly with schools and educational institutions is highly preferred.
• A proven track record of successfully achieving and exceeding sales targets.
• A valid driving license is essential for this role.

Required Skills

• Exceptional sales and negotiation skills.
• Excellent communication and presentation abilities.
• Strong relationship-building skills and a customer service orientation.
• Good organizational and time management skills.
• Proficiency in Microsoft Office Suite and experience with CRM systems.
• Willingness and ability to travel as required.
• Fluency in both Arabic and English is mandatory.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the Sales Manager to actively engage with educational institutions to drive growth within the Edutainment Division.

About the Role

Tumodo is a global tech startup focused on simplifying business travel through a comprehensive platform for bookings, expenses, policy management, and insights. We are seeking a proactive and client-focused Travel Consultant to join our team in Riyadh, Saudi Arabia. This role is essential in ensuring our corporate clients receive efficient and effective travel management solutions.

As a Travel Consultant, you will serve as the primary point of contact for corporate clients, managing their travel needs with an emphasis on personalized service and policy adherence. You will utilize the Tumodo platform and your expertise to deliver exceptional travel solutions, contributing to the company's mission of eliminating travel friction for organizations.

Key Responsibilities

• Develop and maintain strong relationships with corporate clients, understanding their unique preferences, policies, and travel requirements to deliver tailored services.
• Act as the main point of contact for all client inquiries, providing timely and effective issue resolution.
• Research, plan, and book domestic and international travel arrangements, including flights, accommodations, car rentals, and train journeys, using the Tumodo platform and other relevant tools.
• Proactively suggest optimal routes, the lowest available fares, appropriate booking classes, and competitive exchange rates.
• Manage complex, multi-leg itineraries and prepare detailed trip plans, adhering to client preferences and preferred vendor agreements.
• Ensure all travel bookings strictly comply with clients' established travel policies and negotiate favorable terms with vendors.
• Oversee all aspects of travel coordination, including ticket issuance, itinerary changes, cancellations, and rebookings.
• Coordinate with airlines, hotels, and other travel providers to resolve travel disruptions or unforeseen circumstances.
• Provide support to clients during emergencies or unexpected travel disruptions.
• Stay informed about industry trends, evolving travel regulations, and emerging technologies to enhance service delivery.
• Participate in training and knowledge-sharing sessions to improve individual and team performance.
• Identify opportunities for process improvements and contribute to the development of best practices.

Qualifications and Requirements

• A minimum of 2 years of experience as a corporate travel consultant or in a similar client-facing travel management role.
• Demonstrated proficiency in Global Distribution Systems (GDS) such as Sabre, Amadeus, or Galileo, with a strong preference for Sabre expertise.
• Excellent communication skills in both spoken and written English and Arabic.
• Strong attention to detail and a commitment to accuracy in all aspects of travel planning and documentation.

Required Skills

• Expertise in GDS platforms, particularly Sabre.
• Proficiency in managing client relationships and providing customer service.
• Skilled in comprehensive travel planning and booking processes.
• Adept at travel coordination and itinerary management.
• High level of attention to detail and accuracy in travel planning and documentation.
• Knowledge of Low-Cost Carriers (LCCs) and their booking platforms.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. A strong knowledge of major Low-Cost Carriers (LCCs) and their booking platforms is considered a valuable asset. Additionally, a Bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus.

About the Role

FAENA is establishing cultural epicenters, creating environments where art, design, and hospitality converge. At Wadi Safar, FAENA is developing a new concept where art, architecture, and nature coexist, reflecting a belief in the power of beauty to enhance daily life and inspire new ways of living. As the Sales Manager – Transient, you will be a key driver of Faena Wadi Safar's individual business performance. Your role will involve building and managing a portfolio of corporate, leisure, diplomatic, and online travel accounts to generate consistent, high-quality revenue across all transient segments. Reporting to the Director of Sales, you will operate at the forefront of the hotel's commercial activities, identifying new accounts, strengthening existing relationships, and converting opportunities into revenue, aligning with the precision and elegance characteristic of the Faena brand. This is a pre-opening position, and you will play an integral part in establishing the hotel's market presence, securing initial corporate agreements, and developing the account base that will support Faena Wadi Safar's transient performance long-term.

Key Responsibilities

• Manage and grow a portfolio of corporate, diplomatic, OTA, and leisure accounts across local, regional, and international markets.
• Prospect and secure new corporate accounts, negotiating Local Negotiated Rates (LNRs) and preferred agreements to achieve measurable room night production.
• Conduct regular account calls, business reviews, and site inspections to maintain strong relationships and maximize share of wallet.
• Identify new business opportunities through market intelligence, competitor analysis, and proactive outreach.
• Represent Faena Wadi Safar at trade shows, networking events, and client entertainment opportunities.
• Manage relationships with key OTA partners, travel management companies (TMCs), and luxury travel consortia.
• Collaborate with Revenue Management to ensure rate parity, channel optimization, and consistent achievement of production targets.
• Build and maintain relationships with luxury leisure agencies and travel advisors who drive high-value individual bookings.
• Develop and execute targeted leisure sales initiatives aligned with seasonal demand patterns and the promotional calendar.
• Identify and develop individual transient business from embassies, consulates, international organizations, and government-affiliated travelers.
• Build relationships with corporate travel coordinators and executive assistants managing high-frequency traveler accounts.
• Ensure seamless handling and recognition of VIP individual accounts in coordination with the Front Office and Guest Experience teams.
• Support the Director of Sales in establishing the transient account database and CRM from the ground up prior to opening.
• Participate in pre-opening roadshows and sales blitzes in key feeder markets to position Faena Wadi Safar with priority accounts.
• Contribute to the development of the hotel's transient pricing strategy and segment mix targets.

Qualifications and Requirements

• A driven and commercially minded sales professional with 3–5 years of hotel sales experience, preferably within the luxury or upper-upscale segment.
• Proven track record of managing a diverse transient account portfolio and consistently delivering against revenue targets.
• Experience in corporate account management, LNR negotiation, and working with OTA and TMC partners.
• A natural relationship-builder who is persistent, polished, and adept at converting initial meetings into long-term accounts.
• Familiarity with GDS platforms and hotel CRM/sales systems, with strong attention to detail in account documentation and pipeline management.
• Fluent in Arabic and English, with the interpersonal skills to connect effectively with corporate travel buyers, luxury travel advisors, and diplomatic account coordinators.
• Energized by the pace and opportunity of a pre-opening environment, ready to build from the ground up and take ownership of results.
• Alignment with Faena's brand vision, demonstrating passion for luxury, service, and creating experiences that extend beyond a hotel stay.

Required Skills

• Sales
• Account Management
• Business Development
• Negotiation
• Relationship Building
• Market Intelligence
• Competitor Analysis
• GDS Platforms
• CRM/Sales Systems

Work Environment and Location

This is a full-time position based in Riyadh, Riyadh Region, Saudi Arabia. You will be part of a pre-opening team, contributing to the establishment of a new luxury hospitality brand. The role offers opportunities for career progression within a global family of brands and access to learning and development initiatives.