Full-time Call Center Operator Jobs with 4,000-5,000 SR salary in Riyadh

• [Jadwa Recruitment Company] announces the availability of a job vacancy for the position of Customer Service Officer, to work within its team in [Riyadh/Dammam].
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• Job Responsibilities:
• • Receiving customer inquiries and responding professionally.
• • Handling complaints and working to resolve them according to company policies.
• • Providing accurate information about services and products.
• • Documenting customer data and following up on requests.
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• Qualifications and Requirements:
• • A minimum of a high school diploma (preferably a diploma or bachelor's degree).
• • Excellent communication skills and politeness in conversation.
• • Proficiency in using computers.
• • Ability to work within a team and handle work pressure.
• • Seriousness and commitment to work.
• Benefits of the Job:
• • A motivating work environment.
• • Attractive salaries and incentives.
• • Medical insurance.
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• Receiving customer calls and messages and responding to them.
• Following up on orders and shipping status and coordinating with the relevant departments.
• Handling complaints and issues and finding appropriate solutions.
• Maintaining customer satisfaction and building a professional relationship with them.

The medical appointment coordinator is responsible for organizing and scheduling patient appointments with doctors in an effective and organized manner, ensuring a comfortable and smooth experience for patients within the medical facility, and coordinating between different departments to minimize scheduling conflicts and improve workflow.

Duties and Responsibilities:

• Receiving appointment booking requests via phone, direct attendance, or electronic systems
• Organizing and scheduling doctors' and patients' appointments on a daily and weekly basis
• Ensuring that appointments do not conflict and continuously updating schedules
• Communicating with patients to confirm appointments or reschedule them as necessary
• Accurately entering and updating patient data in the medical system
• Responding to patient inquiries and providing necessary information about medical services
• Monitoring patient attendance and organizing waiting lists
• Coordinating with medical and administrative departments to ensure smooth workflow
• Preparing periodic reports on appointments, cancellations, and no-shows
• Adhering to confidentiality policies and protecting patient data

Qualifications and Requirements:

• High school diploma, associate degree, or bachelor’s degree (preferably in health administration or a related field)
• Previous experience in reception or appointment coordination (preferably in the medical sector)
• Proficiency in using computers and medical systems
• High communication skills in Arabic and English (additional advantage)

Required Customer Service Employee and Flower Arrangement Assistant 🌸

We are looking for a active, polite, and responsible employee to work in a flower and gift shop, capable of welcoming customers, understanding their requests, assisting them in choosing bouquets and gifts, and contributing to arranging flowers and preparing daily orders.

Job Responsibilities:

Welcoming customers inside the showroom and responding to their inquiries professionally, following up on orders via phone and social media, entering orders and ensuring their details, and coordinating them with the team until they are prepared and delivered as required. Responsibilities also include assisting in arranging flowers, bouquets, and vases, preparing wrapping and gifts, organizing the showroom, monitoring the cleanliness and readiness of products, and helping in organizing daily stock.

Required Qualifications:

A polite personality and good interaction with customers, active and quick to learn, has a good taste and attention to detail, and is capable of handling the pressure of seasons and events. Having a little experience in customer service or sales is preferred, and previous experience in flower arrangement is not required if there is a willingness to learn.

We are looking for a person who:

Enjoys dealing with people, knows how to listen to the customer and understand their taste, cares about the beauty of details, and handles orders responsibly from the moment of receiving the customer until the order is delivered.

Benefits:

A beautiful and creative work environment, training in flower arrangement and gift preparation, an opportunity to acquire skills in customer service and sales, and incentives based on performance.For interested candidates, please send your CV or a brief overview of previous experience.