About the Role
W Hotels, a brand within Marriott International, is seeking a Maintenance professional to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District of Riyadh. The role is suitable for individuals with 0-1 years of experience and contributes to the operational standards and guest experience for which W Hotels is known.
Role Context and Philosophy
This position is integral to upholding the W Hotels' service philosophy, focusing on maintaining facilities to ensure seamless operations and an impeccable property condition. The role requires an individual who can contribute to maintaining high standards and ensuring guest interactions and property aspects reflect a commitment to excellence.
Key Responsibilities
- Respond to and address guest repair requests promptly and efficiently.
- Communicate effectively with guests and customers to resolve maintenance issues.
- Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
- Visually inspect tools, equipment, and machines to ensure proper functioning.
- Safely carry equipment, such as tools and radios, as required.
- Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
- Maintain accurate maintenance inventory records and requisition necessary parts and supplies.
- Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
- Perform surface preparation, painting, and minor drywall and wood trim repairs.
- Replace light bulbs and A/C filters, ensuring thorough cleanup of the work area after painting or repairs.
- Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (*, lamps, switches, outlets), cosmetic items, extension cords, vacuum cleaners, and internet devices.
- Program guest room televisions and perform general housekeeping and engineering-related inventory duties.
- Utilize the Lockout/Tagout system before commencing any maintenance work.
- Perform repairs on interior and exterior landscaping, including sprinkler systems.
- Input air handler schedules and make temperature adjustments using basic computer skills.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete required safety training and certifications.
- Properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional at all times.
- Maintain the confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
- Assist individuals with disabilities and thank guests with genuine appreciation.
- Adhere to quality expectations and standards.
- Develop and maintain positive working relationships with colleagues, supporting the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees, speaking with others using clear and professional language.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
- Navigate and move up and down stairs, service ramps, and/or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Enter and locate work-related information using computers.
- Perform other reasonable job duties as requested.
Qualifications and Requirements
- High school diploma or *** equivalent.
- Some experience in general maintenance, including exterior and interior surface preparation and painting.
- Experience in hotel engineering or maintenance is considered a plus.
- No supervisory experience is required.
- Valid Driver's License.
Required Skills
- Air Conditioning and Refrigeration
- Electrical Systems
- Mechanical Systems
- Plumbing
- Pneumatic/Electronic Systems and Controls
- Carpentry and Finish Skills
- Kitchen Equipment Knowledge
- Vehicle Maintenance
- Energy Conservation Principles
- General Building Maintenance
- Painting and Surface Preparation
- Drywall Repair
- Wood Trim Repair
- Basic Computer Skills
- Effective Communication
- Teamwork and Collaboration
- Problem-Solving Abilities
Work Location and Schedule
This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.
Equal Opportunity Employer Statement
Marriott International is committed to being an equal opportunity employer. The company values the diverse backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Discrimination is not practiced on any protected basis, including disability, veteran status, or other bases protected by applicable law.
4,000 - 5,000 / Month
Full-time
