About the Role
W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Maintenance professional to join their team. This full-time, non-management position is based in the Financial District. As part of the Marriott International family, you will contribute to the exceptional guest experience W Hotels is known for, joining a global organization committed to diversity and inclusion.
This role is suitable for individuals with 0-1 years of experience eager to learn and grow within the hospitality engineering and facilities sector. You will be instrumental in ensuring the smooth operation and upkeep of the hotel's facilities, directly impacting guest satisfaction and operational efficiency.
Key Responsibilities
- Respond to and attend to guest repair requests promptly and efficiently.
- Communicate effectively with guests and customers to resolve maintenance issues.
- Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
- Visually inspect tools, equipment, and machines to ensure proper functioning.
- Safely carry equipment, such as tools and radios, as required for tasks.
- Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
- Maintain an accurate maintenance inventory and requisition necessary parts and supplies.
- Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
- Perform surface preparation, painting, and minor repairs to drywall and wood trim.
- Replace light bulbs and A/C filters, ensuring thorough cleanup of the work area.
- Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, switches, outlets, extension cords), and guestroom items.
- Program televisions and perform general housekeeping and engineering-related inventory duties.
- Utilize the Lockout/Tagout system before commencing any maintenance work.
- Perform repairs on interior and exterior landscaping, including sprinkler systems.
- Input air handler schedules and make temperature adjustments using basic computer skills.
- Adhere to all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications as required.
- Properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional at all times.
- Maintain the confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs, assisting individuals with disabilities.
- Thank guests with genuine appreciation.
- Adhere to quality expectations and standards.
- Develop and maintain positive working relationships with colleagues.
- Support the team to reach common goals and listen and respond appropriately to employee concerns.
- Speak with others using clear and professional language.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier items with assistance.
- Move up and down stairs, service ramps, and/or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Enter and locate work-related information using computers.
- Perform other reasonable job duties as requested.
Qualifications and Requirements
- A high school diploma or *** equivalent is preferred.
- Some experience in general maintenance, including exterior and interior surface preparation and painting, is preferred.
- Experience in hotel engineering or maintenance is a plus.
- No supervisory experience is required.
- A valid Driver's License is required.
Required Skills
- Air Conditioning and Refrigeration
- Electrical Systems
- Mechanical Systems
- Plumbing
- Pneumatic/Electronic Systems and Controls
- Carpentry and Finish Skills
- Kitchen Equipment Maintenance
- Vehicle Maintenance
- Energy Conservation
- General Building Maintenance
- Painting
- Drywall Repair
- Wood Trim Repair
- Landscaping
- Sprinkler Systems
- Computer Skills
- Communication Skills
- Problem-Solving Abilities
- Teamwork
Work Location and Schedule
This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.
