Customer Services Remote Jobs in Saudi Arabia

Role Overview

We are looking for a Social Media Manager to manage Nuzha’s social media presence end-to-end. This role is responsible for daily content planning, posting, engagement, and growing our online community across all platforms.

Key Responsibilities

• Manage daily posting across social media platforms (Instagram, TikTok, X, Snapchat, etc.)
• Create and schedule content (posts, stories, reels, short videos)
• Write engaging captions aligned with Nuzha’s brand voice
• Engage with followers, respond to comments and messages
• Monitor trends and adapt content to current topics
• Coordinate with hosts to feature experiences and user-generated content
• Track performance metrics (reach, engagement, growth)
• Collaborate with marketing and growth efforts when needed

Requirements

• Proven experience managing social media accounts
• Strong understanding of social media platforms and trends
• Ability to create content using a phone (photos/videos)
• Strong Arabic writing skills (English is a plus)
• Creative mindset with attention to detail
• Ability to work independently and consistently

Nice to Have

• Experience in tourism, lifestyle, or marketplace platforms
• Basic video editing skills (Reels / TikTok)
• Familiarity with analytics tools

We are seeking a motivated Salesperson to showcase our product features to potential customers, explain how our solution meets their needs, and drive sales through strong relationship-building. This role is commission-only, rewarding performance and results.

Job Title:
WhatsApp Customer Service Representative – Supporting Entrepreneurs and Startups (Remote – WhatsApp Only)
Type of Work:
Full Remote | Only Communication Channel: WhatsApp Business
Main Purpose:
To assist entrepreneurs and small/startup companies quickly and professionally via WhatsApp, from the initial inquiry to service follow-up (establishment, human resources, funding, business plans, management consulting).
Main Tasks (Brief):
Quick response (within minutes) to incoming inquiries about the company's services
Step-by-step explanation of services: Company establishment – Visas – Recruitment – Organizational structure setup – Business plan – Self/bank/investor funding – Incubators/support programs
Collecting basic client data (project name, idea, budget, current stage)
Sending price packages, terms, timeline, required documents
Booking consulting appointments or sessions with specialists (lawyer, financial consultant, human resources expert)
Following up on the status of the application/project (funding under review – visa issued – employee hired…)
Handling objections and complaints politely and escalating as necessary
Sending quick free tips to build trust (*, "The first 3 steps to obtain funding from institutions")
Recording every conversation and updating the client's status in the system/CRM
Basic Requirements:
At least 6 months of experience in WhatsApp customer service (preferably in business consulting/funding/human resources)
Excellent Arabic language (correct writing + Gulf/Saudi dialect in style)
Good knowledge of terms: Institutions – Sponsorship – Commercial Registry – Capital funding – pitch deck – MVP
Fast typing + high organization (handling 5–15 clients at the same time)
Modern smartphone + very strong internet
Patience + positive spirit + ability to turn a simple inquiry into a potential client
Competitive advantage (provides a significant advantage):
Previous experience dealing with Saudi or Gulf entrepreneurs
Knowledge of government support programs (Institutions, Development Fund, Entrepreneurship, Social Development Bank…)
Basic ability to suggest additional services (upsell) such as "Funding package + Human Resources plan")
Common working hours: 8–9 hours daily | 5–6 days weekly
Expected salary (approximate): 3,000 – 6,000 SAR + incentives (based on the number of converted clients/services sold)
Registration via WhatsApp: +9***********
or 05********

 

Telephone Sales Representative – Salary + Commission



We are looking for a sales representative to work in primary communications with law offices, aiming to schedule appointments to present a digital service that helps them increase clients.

You will also be tested for a week, and if the target is achieved, a job contract will be signed.


Nature of the work:
• Calling law offices only.
• Explaining the service idea simply.
• Booking a qualified appointment with the office.
• There is no closing of sales, just scheduling appointments.



Income:
• Monthly salary: 800 Riyals

• Additional 100 Riyals for each deal closed by us.



(This means you can earn more than 3,000 Riyals depending on your activity)



Requirements:
• Polite speaking style.
• Ability to commit to a daily number of calls.
• Work from home.

We are looking for someone:
• Who loves calls.
• Who wants to increase their income through their efforts.
• Who is not afraid of the word 'no'.



Application:
Send your name and number on WhatsApp:
05********

• Saudi nationality with a secondary qualification or higher.
• Ability to work full-time 6 days a week.
• Experience is preferred, but not required.

• Monthly salary of 6050 riyals.
• A motivating and supportive work environment.
• Medical and social insurance.

We are seeking a dedicated Customer Service Representative to join our team and provide exceptional support to our valued customers. The successful candidate will handle customer inquiries via phone, and chat, resolve complaints efficiently, and maintain accurate records of all customer interactions. Key responsibilities include processing orders and returns, providing product information, escalating complex issues to appropriate departments, and consistently delivering professional service that exceeds customer expectations.

• Identify new business opportunities and develop sales pipelines.
• Prepare and deliver technical presentations and product demonstrations.
• Conduct site visits and assessments to understand customer needs.
• Negotiate pricing and agreements to close deals.
• Build strong relationships with MEP consultants and contractors.
• Represent Carrier at industry exhibitions and seminars.
• Submit sales activity reports consistently.

• Bachelor’s degree in Electrical/Mechanical Engineering or a related field.
• 3-5 years of experience in BMS or HVAC sales.
• Hands-on knowledge of major BMS brands (*, Honeywell, Siemens).
• Strong understanding of BMS architecture and HVAC controls.
• Excellent communication, presentation, and negotiation skills.
• Fluent in English; Arabic is a plus.

Marketer to make connections with potential clients
and conduct field visits to secure contracts

We are seeking a talented Social Media Management Specialist to develop and implement effective social media strategies that enhance brand visibility and engagement. The ideal candidate will create compelling content across various platforms, analyze performance metrics, and stay updated with digital marketing trends to optimize campaigns. Responsibilities include managing daily social media operations, run promotional activities, and building meaningful relationships with followers to increase audience growth and conversion rates.

• Effectively manage a sales pipeline and achieve sales targets and forecasts
• Prepare clear, concise, and professional proposals to existing customers while also doing your own prospection to acquire new logos
• Respond to RFI’s (Request for Information) and RFP’s (Request for Proposal)
• Provide regular reports on sales activities, results, and forecasts
• Represent Trimble at relevant trade shows
• Acquire new logos and expand existing customers' solution/s utilization

• A minimum of 5 years of direct sales experience in software, cloud or SAAS markets
• Experience in EPC and AEC industries in the Saudi market
• Possess a strong understanding of the Middle East market
• A track record of consistently meeting or exceeding annual quotas
• Excellent presentation and communication skills
• Proficient in English; Arabic is a plus
• Technical proficiency with Salesforce