Public & Government Relations Officer

Job Title: Public & Government Relations Officer

Department: Executive Management / Corporate Relations

Entity: Project Management Company

Level: Junior – Mid (2–4 years of experience)

Location: Saudi Arabia

Job Purpose

To handle and follow up all government and corporate relations related to the company’s activities, ensure compliance with local laws and regulations, and build strong professional connections with authorities and service providers to support project operations efficiently.

Key Duties & Responsibilities

Public / Corporate Relations

1. Draft, review, and manage official correspondence, letters, and memos.
2. Coordinate with clients, contractors, and consultants to ensure smooth project operations.
3. Maintain accurate records and documentation of all official communications.
4. Support scheduling and coordination of official meetings with stakeholders when required.

Government Relations

1. Handle all government-related requirements (Commercial Registration, licenses, Chamber of Commerce, Social Insurance, Municipality, Ministry of HR, etc.).
2. Manage submissions and updates through government e-platforms (Qiwa, Balady, Nitaqat, Maroof, etc.).
3. Visit ministries and government entities to complete company transactions promptly and professionally.
4. Provide regular reports to management on company licenses, permits, and regulatory obligations.
5. Monitor and report any regulatory updates that may impact company operations.
6. Archive and secure all documents and government-related records (hard copy and digital).

Qualifications

- Bachelor’s degree in any related field or relevant professional training courses in PR, GR, or Business Administration.
- Minimum 2 years of proven experience in Public Relations or Government Relations.
- Strong knowledge of Saudi government systems and e-services platforms.
- Excellent English language skills (written and spoken) are mandatory.
- Fluent in Arabic (written and spoken).
- Valid Saudi driving license and personal car are required.

Skills & Competencies

- Strong communication and interpersonal skills.
- Ability to manage government transactions accurately and efficiently.
- Professional writing skills for official letters and reports.
- Strong organizational skills and attention to detail.
- Computer literacy and proficiency in using government e-portals.
- Professional appearance, confidentiality, and integrity.

Work Environment

- Office-based role with frequent visits to government and corporate entities.
- Standard working hours with potential for additional assignments if required.

Expected Outcomes

- Timely and accurate completion of all government-related processes.
- Regular, clear reporting to management regarding licenses, permits, and compliance status.
- Building a reliable network of professional relationships that supports project delivery.

Host/Hostess
We are looking for a welcoming and organized Host/Hostess to be the first point of contact for our guests.

Key Responsibilities:

• Greet and warmly welcome all guests upon arrival.
• Manage reservations efficiently and accurately through our system.
• Monitor dining room flow and seat guests strategically to ensure smooth service.
• Maintain a clean and organized host stand and front-of-house area.
• Answer phone calls and handle guest inquiries with professionalism.
• Work closely with FOH staff and the kitchen team to deliver a seamless dining experience.

• Represent the spirit of Saudi hospitality in every interaction.

What We Offer:

• A supportive and friendly work environment.
• Opportunities for growth and development.

• Staff meals and other employee benefits.

Position:
Sales/ Customer Relations Officer

Eligibility: Saudi Nationals Only

We are seeking a proactive Customer Relations Officer to join our team. This role is key to building strong relationships with hospitals and doctors, supporting business growth, and ensuring smooth coordination of services.

🔹 Key Responsibilities:
Develop and maintain partnerships with doctors and hospitals.
Identify and support new business opportunities.
Manage doctor scheduling and coordinate with hospitals.
Ensure effective communication between doctors, hospitals, and the company.

Support financial coordination, including hospital collections and doctor payments.


Candidates should have Strong communication, negotiation, and relationship-building skills.

Knowledge of hospital workflows and healthcare operations.

Highly organized, proactive, and able to multitask effectively.

Fluent in English and Arabic (preferred for Saudi market).

Candidates shall send his CV on whatsup number only
+966 53*******29

Regards

Its a kids playground, i need someone who is good with kids also good with clients

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

Company Description

Nature Touch Spa is the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Jubail, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Receptionist at Nature Touch Spa in Jubail. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Working hours from 2:30pm - 11:30pm (1 hour break in between)
• Experience in Receptionist Duties and Clerical Skills
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent