Full-time Estore specialist Jobs in Saudi Arabia

About the Role:
We are seeking a Call Center Officer to join our customer service team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring a high standard of service delivery. This role plays a key part in enhancing customer experience and supporting daily operations within the call center.

Responsibilities:

• Handle incoming and outgoing calls professionally and efficiently.
• Respond to customer inquiries, resolve issues, and provide accurate information about products or services.
• Maintain a positive and helpful attitude in every interaction.
• Record details of customer interactions, transactions, comments, and complaints.
• Escalate complex issues to the appropriate department when needed.
• Follow up with customers to ensure issues are resolved to their satisfaction.
• Adhere to call center scripts, policies, and procedures.
• Achieve individual performance targets such as call handling time, quality, and customer satisfaction.
• Work collaboratively with team members to meet overall call center goals.
• Stay up to date with product knowledge and service updates.

Qualifications:

• Diploma or Bachelor’s degree in Business, Communications, or a related field.
• 13 years of experience in a call center or customer service role.
• Proficient in English (verbal and written).
• Strong communication and problem-solving skills.
• Ability to handle pressure and multitask in a fast-paced environment.
• Customer-focused with a positive and professional demeanor.

Join the Alyouser Group as a Social Media Manager/Moderator!
At Alyouser Group, established in 2007, we focus on providing innovative solutions in real estate, construction, trade, and e-commerce. We are seeking a Mid-Level Social Media Manager/Moderator to lead our social media platforms and engage with digital communities, specifically targeting the KSA and GCC markets.

Role Overview:
As an essential member of our marketing team, you will manage and enhance our presence on various platforms, including Instagram, Facebook, TikTok, and Snapchat. This position requires a knack for cultural relevance and engaging with our audience effectively.

Key Responsibilities:

• Manage daily publishing, moderation, and community interactions across social media platforms.
• Implement engagement strategies to boost follower interaction and retention.
• Collaborate with the Digital Marketing Manager and Senior Designer for content strategy.
• Track and report on key performance metrics, including engagement rates and follower growth.

Must-Have Qualifications:

• 35 years of experience in social media management or community moderation.
• Bilingual in Arabic and English.
• Knowledge of digital culture and audience behaviors in Saudi Arabia and the GCC.

Preferred Qualifications:

• Experience with tools like Canva and Hootsuite.
• Understanding of e-commerce cycles and performance marketing.

Application Instructions:
Please submit your CV along with examples of managed accounts and a performance report (if available).

Join the Alyouser Group as a Social Media Manager/Moderator!
At Alyouser Group, established in 2007, we focus on providing innovative solutions in real estate, construction, trade, and e-commerce. We are seeking a Mid-Level Social Media Manager/Moderator to lead our social media platforms and engage with digital communities, specifically targeting the KSA and GCC markets.

Role Overview:
As an essential member of our marketing team, you will manage and enhance our presence on various platforms, including Instagram, Facebook, TikTok, and Snapchat. This position requires a knack for cultural relevance and engaging with our audience effectively.

Key Responsibilities:

• Manage daily publishing, moderation, and community interactions across social media platforms.
• Implement engagement strategies to boost follower interaction and retention.
• Collaborate with the Digital Marketing Manager and Senior Designer for content strategy.
• Track and report on key performance metrics, including engagement rates and follower growth.

Must-Have Qualifications:

• 35 years of experience in social media management or community moderation.
• Bilingual in Arabic and English.
• Knowledge of digital culture and audience behaviors in Saudi Arabia and the GCC.

Preferred Qualifications:

• Experience with tools like Canva and Hootsuite.
• Understanding of e-commerce cycles and performance marketing.

Application Instructions:
Please submit your CV along with examples of managed accounts and a performance report (if available).

Position: Barista
Join the vibrant team at Toby's Estate Coffee Roasters as a Barista, where your passion for coffee and customer service can flourish. This full-time position is based in Riyadh, Saudi Arabia.

Key Responsibilities:

• Engage with customers pleasantly, taking orders, and providing insightful menu recommendations.
• Handle cash transactions and operate the point-of-sale system accurately, ensuring cash drawer accuracy throughout your shift.
• Maintain a clean and organized workspace, including coffee machines and brewing equipment, to guarantee hygiene and safety.
• Monitor coffee bean inventory and supplies, reporting needs to the supervisor to ensure seamless service.
• Exhibit exceptional coffee preparation abilities and extensive knowledge of coffee menu items.

Skills Required:

• Customer Service Excellence
• Effective Time Management
• Exceptional Coffee Preparation Skills
• Proficient Task Prioritization
• Extensive Coffee Menu Knowledge

We look forward to your application to become a part of our dynamic coffee culture.

Join our team as a Barista at captainchef!
As a Barista, you will be responsible for creating delightful beverages and ensuring top-notch customer service in a vibrant environment.

Key Responsibilities:

• Beverage Preparation: Prepare various hot and cold drinks including espresso-based beverages, ensuring quality and presentation standards.
• Customer Service: Greet customers, take orders, and provide menu recommendations based on preferences.
• Point of Sale: Handle cash and credit card transactions effectively.
• Maintaining the Work Area: Keep the coffee bar and equipment clean and organized.
• Inventory Management: Monitor stock levels and place supply orders as needed.
• Food Preparation: Prepare and serve pastries and other items if applicable.
• Teamwork: Collaborate with team members to maintain smooth operations.
• Training: Train new employees on equipment and drink preparation when needed.

Skills Required:

• Proficiency in operating coffee machines and grinders.
• Excellent communication and interpersonal skills.
• Attention to detail in drink preparation.
• Effective time management, especially during peak hours.
• Maintaining cleanliness in the workspace.
• Good understanding of coffee beans and brewing methods.

Join our team as a Barista at captainchef!
As a Barista, you will be responsible for creating delightful beverages and ensuring top-notch customer service in a vibrant environment.

Key Responsibilities:

• Beverage Preparation: Prepare various hot and cold drinks including espresso-based beverages, ensuring quality and presentation standards.
• Customer Service: Greet customers, take orders, and provide menu recommendations based on preferences.
• Point of Sale: Handle cash and credit card transactions effectively.
• Maintaining the Work Area: Keep the coffee bar and equipment clean and organized.
• Inventory Management: Monitor stock levels and place supply orders as needed.
• Food Preparation: Prepare and serve pastries and other items if applicable.
• Teamwork: Collaborate with team members to maintain smooth operations.
• Training: Train new employees on equipment and drink preparation when needed.

Skills Required:

• Proficiency in operating coffee machines and grinders.
• Excellent communication and interpersonal skills.
• Attention to detail in drink preparation.
• Effective time management, especially during peak hours.
• Maintaining cleanliness in the workspace.
• Good understanding of coffee beans and brewing methods.

Join NEO FIT EMS CLUB as a Front Desk / Receptionist!
This is a full-time, on-site position in Riyadh, Saudi Arabia. As a Front Desk / Receptionist, you will be the first point of contact for clients, responsible for welcoming and greeting them warmly.

Key Responsibilities:

• Welcoming clients and answering phones.
• Scheduling appointments and managing client inquiries.
• Addressing complaints and performing various administrative tasks.

Qualifications:

• Excellent communication skills in Arabic and English (Mandatory).
• A positive attitude and strong organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and a customer service orientation.
• High school diploma or equivalent.

Starting Date: As soon as possible!
Interested applicants are encouraged to send their CV and valid certificates promptly. Interviews will be conducted in English. Join us and be part of our exciting journey!

Join Al Shuwayer Group of Companies as a Sales Representative!

We are seeking a dynamic Sales Representative to join our team in Dammam, Saudi Arabia. As a pioneer in the construction contracting industry, Al Shuwayer Group has a rich history dating back to 1945, specializing in projects for oil and gas facilities and working directly with leading government authorities.

Key Responsibilities:

• Manage the registration process for new companies and upgrade records for existing customers.
• Prepare quotations based on customer requirements and handle contract issues during the bidding process.
• Evaluate purchase orders to scrutinize order terms and conditions.
• Develop strong relationships with key partners and customers.
• Meet and exceed revenue targets set for the department.
• Conduct customer satisfaction surveys and feedback.

Competencies Required:

• Strong customer focus and people skills.
• Effective pipeline management.
• Excellent negotiation and active listening abilities.

Professional Skills:

• Exceptional communication and negotiation skills.
• Strong leadership qualities with strategic thinking capabilities.
• Proficient in customer relationship management.

Experience Required:

• A minimum of 5 years in a sales representative role.
• Bachelor's degree in Business Management or Commerce.

Join FalconViz as a Senior Sales Engineer!
We are seeking a motivated and experienced individual to lead our sales efforts for Gharsa, an innovative precision agriculture and reforestation application. This role combines technical expertise in remote sensing, GIS, and agritech with proven sales skills to engage stakeholders across government and private sectors.

Key Responsibilities:

• Develop and implement strategic sales plans to meet quarterly targets.
• Build relationships with key stakeholders in agriculture and environmental sectors.
• Conduct product demonstrations and tailored presentations.
• Travel extensively across Saudi Arabia to meet clients and stakeholders.
• Represent FalconViz at industry conferences and exhibitions.
• Collaborate with clients to propose customized solutions.
• Maintain knowledge of KSA’s Green Initiatives and carbon credit frameworks.

Qualifications:

• Bachelor’s or Master’s degree in Remote Sensing, GIS, or related fields.
• Proven sales experience in agriculture or environmental sectors.
• Excellent communication skills in Arabic and English.
• Strong negotiation and relationship-building skills.

Compensation:
Salary range between 800012000 SAR with commission-based pay.
Additional benefits include medical insurance and annual leave.

Company Overview:
Shaker Group is a leading Saudi company in the air conditioning and home appliances sector. It is the exclusive importer and distributor of several international brands and the sole agent for LG Air Conditioners in Saudi Arabia.

Purpose:
To achieve sales targets through identifying new potential projects in the assigned industry, proper implementation of projects and utilization of Shaker’s products and services, and offering proper value propositions to enhance customer relationship management.

Responsibilities:

• Promotes Shaker Group value proposition to customers by understanding and linking the customer’s operational and business objectives, needs, and requirements to the Company’s products & services to provide a total value solution and competitive advantage.
• Builds and manages long-term customer relationships and is responsible for customer satisfaction through executing the sales process.
• Seeks out, qualifies, and closes new sales opportunities, with a specific focus on new business growth.
• Raise knowledge of competitors’ business strategies, products, and services to favorably differentiate Shaker Group from competitors.
• Meet assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Creates under specific direction, competitive, high-quality, and timely estimates, bids, proposals, and cost/benefit analysis.
• Verifies new proposals and bids with the manager before customer presentation.
• Negotiates value and impact on the customer’s business to close the sale under a specific direction.
• Update the management on changes in the marketplace and progress on customer status.
• Ensure the sales process is ongoing and prepare weekly and monthly sales forecast and backlogs.
• Utilizes applicable sales tools effectively to plan and document progress and increase business growth.
• Establish new accounts by identifying potential customers; planning and organizing sales call schedule.
• Follow all relevant Sales B2B department’s policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Secure commitments from customer technical staff needed to ensure a deal’s “technical close.”
• Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand requirements.
• Maintain professional and technical knowledge of Shaker’s products and services by attending educational workshops, reviewing technical catalogues, establishing personal networks, and participating in professional societies.

Requirements:

• A bachelor's degree in Mechanical Engineering or equivalent is required.
• +5 years of experience in a front-line sales position.
• Have experience in HVAC and VRF systems.
• Strong interpersonal skills.
• Actively listens and identifies concerns.
• Understand the customer’s business and speak their language.
• Good technical or market expertise to develop credibility, loyalty, trust, and commitment.

Company Overview:
Shaker Group is a leading Saudi company in the air conditioning and home appliances sector. It is the exclusive importer and distributor of several international brands and the sole agent for LG Air Conditioners in Saudi Arabia.

Purpose:
To achieve sales targets through identifying new potential projects in the assigned industry, proper implementation of projects and utilization of Shaker’s products and services, and offering proper value propositions to enhance customer relationship management.

Responsibilities:

• Promotes Shaker Group value proposition to customers by understanding and linking the customer’s operational and business objectives, needs, and requirements to the Company’s products & services to provide a total value solution and competitive advantage.
• Builds and manages long-term customer relationships and is responsible for customer satisfaction through executing the sales process.
• Seeks out, qualifies, and closes new sales opportunities, with a specific focus on new business growth.
• Raise knowledge of competitors’ business strategies, products, and services to favorably differentiate Shaker Group from competitors.
• Meet assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Creates under specific direction, competitive, high-quality, and timely estimates, bids, proposals, and cost/benefit analysis.
• Verifies new proposals and bids with the manager before customer presentation.
• Negotiates value and impact on the customer’s business to close the sale under a specific direction.
• Update the management on changes in the marketplace and progress on customer status.
• Ensure the sales process is ongoing and prepare weekly and monthly sales forecast and backlogs.
• Utilizes applicable sales tools effectively to plan and document progress and increase business growth.
• Establish new accounts by identifying potential customers; planning and organizing sales call schedule.
• Follow all relevant Sales B2B department’s policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Secure commitments from customer technical staff needed to ensure a deal’s “technical close.”
• Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand requirements.
• Maintain professional and technical knowledge of Shaker’s products and services by attending educational workshops, reviewing technical catalogues, establishing personal networks, and participating in professional societies.

Requirements:

• A bachelor's degree in Mechanical Engineering or equivalent is required.
• +5 years of experience in a front-line sales position.
• Have experience in HVAC and VRF systems.
• Strong interpersonal skills.
• Actively listens and identifies concerns.
• Understand the customer’s business and speak their language.
• Good technical or market expertise to develop credibility, loyalty, trust, and commitment.

We’re Hiring: Lighting Project Sales Engineer – Riyadh

United Aljaber Lighting Company is the exclusive agent for Liper, a German lighting brand. We operate in the wholesale sector as well as the projects sector, offering high-quality lighting solutions for a variety of commercial, industrial, and residential applications.

Key Responsibilities:

• Identify and engage potential clients for lighting projects.
• Promote and sell lighting solutions to contractors, consultants, and businesses.
• Conduct sales meetings, presentations, and product demonstrations.
• Develop strong relationships with customers and maintain long-term partnerships.
• Achieve sales targets and contribute to company growth.

Requirements:

• Bachelor's degree in Electrical Engineering, Business, or a related field.
• Proven experience in sales, preferably in lighting or electrical products.
• Strong communication and negotiation skills.
• Ability to work independently and meet sales goals.
• Knowledge of lighting products and solutions is a plus.

Location: Riyadh

Join our team and help bring innovative lighting solutions to the market! ✨

Join Juniper Networks as a Senior Sales Engineer!
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement. We seek a Senior Sales Engineer to provide pre-sales technical support and ensure optimum systems solutions for our customers.

Responsibilities:

• Engage with partners and sales to develop and implement complex networking solutions.
• Provide technical expertise through presentations and product demonstrations.
• Assist in assessing potential application of company products and prepare detailed specifications.
• Collaborate closely with sales teams to drive revenue growth.
• Continuously learn and address the competitive landscape.

Experience Required:

• Minimum of 5 years as a pre-sales engineer in networking and security environments.
• Strong hands-on experience with Juniper solutions or equivalents.
• Experience in designing data center and cloud technology solutions.

Qualifications:

• * or * in Electrical Engineering or Computer Science.
• Advanced industry certifications are desirable.
• Proficient in Juniper’s core competencies and related technologies.

Join us and be a part of a team that is committed to elevating talent and driving innovation in network solutions!

About the Role
We are seeking a dynamic and technically skilled Mechanical Engineer – Sales Engineer to join our team at Greenfix Property Care. This role combines engineering knowledge with excellent communication skills, enabling you to provide advice and support on a range of products while promoting and selling our mechanical solutions.

Key Responsibilities

• Understand and analyze customer requirements to offer suitable mechanical products and solutions.
• Prepare and deliver technical presentations explaining products or services to customers and prospective clients.
• Collaborate with internal teams to tailor solutions.
• Negotiate tender and contract terms with clients to meet both client and company needs.
• Provide sales support and develop long-term relationships with clients.
• Meet or exceed sales targets set by management.
• Represent the company at trade shows, exhibitions, and industry events.
• Maintain detailed records of customer interactions and sales activity.
• Provide feedback to the product development team on customer needs and market trends.
• Assist customers in product selection and specification compliance.

Requirements

• Bachelor’s degree in mechanical engineering.
• Minimum 57 years of experience in the KSA market as a sales engineer.
• Proficiency in AutoCAD and MS Office.
• Excellent communication, analytical, and organizational skills.
• Proven experience in technical sales, preferably in mechanical or industrial products.
• Strong database with KSA customers, consultants, contractors, and distributors.
• Excellent presentation and negotiation skills.
• Ability to work independently and as part of a team.
• Willingness to travel to meet clients.

About the Role
We are seeking a dynamic and technically skilled Mechanical Engineer – Sales Engineer to join our team at Greenfix Property Care. This role combines engineering knowledge with excellent communication skills, enabling you to provide advice and support on a range of products while promoting and selling our mechanical solutions.

Key Responsibilities

• Understand and analyze customer requirements to offer suitable mechanical products and solutions.
• Prepare and deliver technical presentations explaining products or services to customers and prospective clients.
• Collaborate with internal teams to tailor solutions.
• Negotiate tender and contract terms with clients to meet both client and company needs.
• Provide sales support and develop long-term relationships with clients.
• Meet or exceed sales targets set by management.
• Represent the company at trade shows, exhibitions, and industry events.
• Maintain detailed records of customer interactions and sales activity.
• Provide feedback to the product development team on customer needs and market trends.
• Assist customers in product selection and specification compliance.

Requirements

• Bachelor’s degree in mechanical engineering.
• Minimum 57 years of experience in the KSA market as a sales engineer.
• Proficiency in AutoCAD and MS Office.
• Excellent communication, analytical, and organizational skills.
• Proven experience in technical sales, preferably in mechanical or industrial products.
• Strong database with KSA customers, consultants, contractors, and distributors.
• Excellent presentation and negotiation skills.
• Ability to work independently and as part of a team.
• Willingness to travel to meet clients.

Join Alkhorayef Industries Company as a Sales Engineer!
We are looking for a proactive and client-focused professional to drive sales and foster strong customer relationships. As a leading name in industrial machinery manufacturing, your role will significantly contribute to our mission of supporting food producers and enhancing agricultural practices worldwide.

Key Responsibilities:

• Meet established annual sales targets and manage your own sales activities.
• Respond to technical inquiries from customers and provide accurate product information.
• Maintain continuous communication with customers to understand and address their needs.
• Prepare and deliver price quotations based on customer requirements.
• Follow up with customers to ensure timely collection of payments.

Qualifications:

• 1 to 3 years of experience in sales, preferably within the industry.
• Strong negotiation skills are essential.
• Customer relationship management skills are preferred.