Sales Specialist Jobs in Jeddah

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager to join its team. The company specializes in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition, with products used in households worldwide. As a caring and innovative growth company, Colgate-Palmolive is dedicated to reimagining a healthier future for people, pets, and the planet, guided by core values of Caring, Inclusivity, and Courage.

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with potential travel up to 50% of the time. The Customer Development Manager will be responsible for achieving sales, margin, and volume targets for assigned accounts, ensuring flawless 5P (Product, Price, Place, Promotion, People) execution in-store, and developing strong partnerships with key customers.

Key Responsibilities

• Achieve sales, margin, and volume targets for assigned accounts and ensure 5P execution in-store.
• Develop and nurture partnerships between Colgate-Palmolive and a group of accounts at store and regional levels by building relationships and negotiating with Store Operations and in-store personnel.
• Provide feedback on competitive intelligence and the in-store environment to ensure effective tactic implementation, reporting findings to the Customer Development Team Lead (CDTL).
• Ensure tailored plans and promotions are developed in collaboration with the Regional Manager (RM) and executed within assigned accounts.
• Cascade Channel Strategy, developed by the CDTL, within selected accounts, focusing on both qualitative (5Ps) and quantitative aspects (Sales per Account, per Store, per Category, and per SKU).
• Build and manage relationships with key stakeholders, including Junior Buyers and Store Managers, at the regional and/or store level.
• Conduct necessary negotiations regarding planograms, displays, and promotion execution at the regional office and/or store level.
• Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the RM Team and CDTL.
• Maximize the Profit & Loss (P&L) for assigned accounts by analyzing performance, identifying opportunities, and developing action plans.
• Prepare Business Reviews twice a year, in conjunction with the CDTL and General Manager (GM), to meet with customers and discuss mutual growth opportunities.
• Regularly visit stores within the assigned group of accounts to identify areas for improvement.
• Coach and provide direction to in-store staff, including merchandisers, ensuring they are trained and updated on new products, promotions, and merchandising objectives.
• Identify training needs for in-store staff and develop training plans with the CDTL.
• Collaborate with the CDTL and RM to develop tools, merchandising materials, and in-store programs for effective shelf management to drive Colgate product purchases.
• Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
• Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation versus plan, share of shelf, planograms, and Point of Purchase (POP) placement versus plan.
• Resolve operational issues encountered at regional offices or in-store.

Qualifications and Requirements

• A minimum of a Bachelor's or similar degree is required.
• At least 5 years of experience in the HSM/Pharma-DS environment within the Saudi Market.
• Proven experience in developing the business of selected customers.
• Good command of both English and Arabic languages.

Required Skills

• Sales
• Margin Management
• Volume Achievement
• 5P Execution
• Customer Relationship Management
• Negotiation
• Competition Intelligence
• Business Development
• P&L Management
• Merchandising
• Shelf Management

Work Environment and Travel

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. The position requires potential travel up to 50% of the time. The role is located in the Makkah region, with potential business activities extending to Riyadh.

About the Role

Longines Watch Co. Francillon Ltd. is seeking a dynamic and experienced Boutique Manager to lead its prestigious boutique in Jeddah, Makkah, Saudi Arabia. This full-time role is pivotal in driving sales excellence, cultivating exceptional client experiences, and upholding the esteemed reputation and standards of the Longines brand. The Boutique Manager will be instrumental in achieving commercial objectives, fostering strong client relationships, leading and developing the boutique team, and ensuring seamless operational execution, all while embodying the heritage, elegance, and core values of Longines.

Key Responsibilities

• Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives.
• Monitor and analyze sales performance, including conversion rates, Average Transaction Value (ATV), and Units Per Transaction (UPT).
• Analyze sales reports, market trends, and customer insights to identify and capitalize on growth opportunities.
• Develop and implement strategic action plans to maximize boutique performance and achieve all commercial objectives.
• Drive initiatives focused on client acquisition and customer retention to build a loyal customer base.
• Ensure the delivery of exceptional customer experiences across all client touchpoints within the boutique.
• Effectively communicate and promote Longines' rich heritage, exquisite craftsmanship, diverse collections, and brand values to clients.
• Develop and nurture strong, long-term relationships with VIP and loyal customers.
• Lead CRM and clienteling activities to enhance customer loyalty and engagement.
• Ensure prompt and effective follow-up on all customer inquiries and after-sales service requests.
• Support the planning and execution of boutique events and customer engagement activities.
• Lead, coach, motivate, and develop the boutique team to foster a high-performing environment.
• Conduct regular performance reviews, coaching sessions, and development discussions with team members.
• Monitor team productivity and individual sales performance, providing constructive feedback.
• Support recruitment, onboarding, and ongoing training initiatives for the boutique staff.
• Foster a culture of accountability, teamwork, and unwavering service excellence within the team.
• Contribute to succession planning and talent development strategies within the boutique.
• Oversee daily boutique operations, including inventory management, cash handling, and reporting.
• Ensure strict compliance with all company policies, security procedures, and brand standards.
• Monitor stock levels, manage replenishments, facilitate transfers, and maintain high inventory accuracy.
• Ensure appropriate scheduling and adequate staffing coverage during operating hours.
• Maintain boutique security, protect company assets, and implement operational controls.
• Ensure timely resolution of operational and maintenance issues within the boutique.
• Ensure the accurate execution of Longines' visual merchandising guidelines.
• Maintain the highest standards of boutique presentation, cleanliness, and professional appearance.
• Support product launches, marketing campaigns, and promotional activities within the boutique.
• Ensure all product displays consistently reflect brand standards and commercial priorities.
• Prepare and review comprehensive boutique performance reports.
• Analyze KPIs to identify areas for improvement and implement corrective actions.
• Provide regular business updates and insights to the Brand Manager.
• Support budgeting, forecasting, and sales planning activities for the boutique.
• Recommend initiatives to enhance operational efficiency and drive sales performance.

Qualifications and Requirements

• A Bachelor's Degree in Business, Management, Marketing, or a related field is preferred.
• A minimum of 8 years of retail experience with a proven track record of leadership success.
• Experience in luxury retail, specifically within the watches, jewelry, or premium retail sectors, is highly preferred.
• Strong leadership, communication, and people management skills are essential.
• Demonstrated strong commercial awareness and robust sales management capabilities.
• Proficiency in using retail systems and Microsoft Office applications.
• Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

• Sales Management
• Client Relationship Management
• Team Leadership
• Coaching & Development
• Decision Making
• Accountability
• Performance Management
• Business Development
• Clienteling
• Commercial Awareness
• Retail Operations
• Inventory Management
• Compliance & Controls
• Business Reporting
• Problem Solving
• Microsoft Office Suite

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience. The company is Longines Watch Co. Francillon Ltd.

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

• Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
• Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
• Manage the customer database to build strong relationships and identify future selling opportunities.
• Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
• Embrace a hybrid retail approach by leveraging all online and offline points of sale.
• Provide clear vision and direction to the team regarding business objectives and store strategies.
• Identify, recruit, develop, and retain strong talent within the team.
• Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
• Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
• Ensure performance improvement plans are transparently discussed and documented.
• Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
• Drive the brand's e-commerce business, including various activities and activations.
• Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
• Ensure adherence to all sales and operational policies and procedures within the store.
• Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
• Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
• Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
• Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
• Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

• A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
• Fluency in both Arabic and English is essential.

Required Skills

• Sales Target Achievement and KPI Management
• Customer Relationship Management and Clienteling
• Product Knowledge
• Team Leadership, Talent Recruitment, and Talent Development
• Employee Feedback Management and Coaching
• Promoting a Growth Mindset and Performance Improvement Plans
• Omnichannel Customer Experience Strategy
• E-commerce Operations and Order Processing
• Adherence to Sales and Operational Policies
• Understanding of Service Level Agreements (SLAs)
• Proficiency with Clienteling Apps, OMS, and Business WhatsApp
• Stock Replenishment and Visual Merchandising (VM)
• Compliance with Legal, Safety, and Security Guidelines
• Retail Store Operations and HR Guidelines
• Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

About the Role

Nestlé is seeking a motivated and detail-oriented Assistant Manager, Medical Representation to join their team in Jeddah, Saudi Arabia. This full-time role is crucial in ethically detailing Nestlé Infant Nutrition products to medical and paramedical professionals. The primary objective is to communicate accurate information regarding product features, benefits, and appropriate use when breastfeeding is not possible or chosen, strictly adhering to WHO guidelines, Nestlé's internal policies, and local country codes.

The Assistant Manager will act as a key point of contact, providing reliable information on infant nutrition and feeding practices, thereby becoming a trusted advisor to healthcare professionals within their assigned territory. This position requires a strong commitment to ethical practices and a deep understanding of infant nutrition principles.

Key Responsibilities

• Promote Nestlé's core belief that breastfeeding is best for babies and is recommended over all other feeding alternatives for infants.
• Provide accurate and reliable information on infant nutrition and feeding practices to medical and paramedical contacts, aligning with current detailing objectives and materials, and serving as a reference advisor on these topics.
• Participate in the organization and execution of scientific meetings for medical and paramedical professionals focused on Product Knowledge, Nutrition, or related subjects, including sponsorship meetings and guest lecturer invitations.
• Identify and maintain comprehensive information on all contacts within the assigned territory, including classification based on interest and importance, and ensure regular completion of call cards.
• Monitor and report competitor activities to the Medical Field Manager, including new product launches, communication strategies, and other relevant market intelligence.
• Maintain proper records and registers of all correspondence and actions undertaken in daily activities.
• Ensure strict adherence and compliance with the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes in all professional activities.
• Comply with Nestlé's stringent requirements, which prohibit seeking contact with or providing advice to pregnant women or mothers of infants and young children regarding Infant Formula in a professional capacity.

Qualifications and Requirements

• Must be a resident of Jeddah city.
• Must possess a car and a valid driver's license.
• Strong background in Clinical Dietetics, Nutrition, Biochemistry, or a related Science field.
• Excellent communication skills in both English and Arabic.

Skills and Experience

• Clinical Dietetics
• Nutrition
• Biochemistry
• Science
• Communication (English & Arabic)
• Previous experience in the Nutrition Field is considered a plus.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

OMEGA SA is seeking a dynamic Assistant Store Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the Boutique Manager in achieving business objectives, driving sales performance, and maintaining exceptional client experience standards. The Assistant Store Manager will oversee daily boutique operations, foster team performance, ensure operational excellence, and act as the designated leader in the Boutique Manager's absence. This role is crucial for upholding OMEGA's prestigious brand image and delivering unparalleled luxury service.

Key Responsibilities

• Support the achievement and exceedance of boutique sales targets and Key Performance Indicators (KPIs).
• Monitor daily sales performance and assist in implementing action plans to drive results.
• Contribute to maximizing conversion rates, average transaction value (ATV), and units per transaction (UPT).
• Actively participate in sales activities and client engagement initiatives to foster strong customer relationships.
• Support the sales team in identifying opportunities to enhance boutique performance.
• Conduct daily sales briefings and follow up on team performance to ensure alignment with goals.
• Ensure exceptional luxury service standards are consistently delivered to all clients.
• Effectively communicate OMEGA's heritage, innovation, and brand storytelling during client interactions.
• Build and maintain strong relationships with key clients and VIP customers.
• Support Customer Relationship Management (CRM) activities and client development initiatives.
• Monitor follow-up activities and client engagement programs to ensure client satisfaction.
• Ensure after-sales follow-up is completed according to company standards.
• Support the daily supervision of boutique staff, ensuring adherence to brand standards and operational procedures.
• Act as the Boutique Manager's deputy in their absence, ensuring seamless operations.
• Assist in the onboarding, coaching, and development of Sales Associates to enhance their skills and performance.
• Monitor staff performance and provide constructive feedback to foster growth and accountability.
• Promote teamwork, accountability, and a positive working culture within the boutique.
• Support the execution of training initiatives and product knowledge development for the team.
• Support daily boutique operations and the implementation of operational controls.
• Oversee cash handling, stock management, and reporting activities with accuracy and integrity.
• Ensure strict compliance with OMEGA policies, procedures, and security standards.
• Monitor inventory accuracy, manage stock transfers, replenishments, and conduct stock counts.
• Coordinate with logistics and support functions to ensure operational efficiency.
• Support the execution of opening and closing procedures for the boutique.
• Support the implementation of OMEGA's visual merchandising guidelines to maintain brand aesthetics.
• Ensure boutique displays reflect current campaigns and brand standards effectively.
• Monitor boutique presentation, cleanliness, and overall luxury atmosphere.
• Support product launches, activations, and marketing initiatives within the boutique.
• Ensure consistent execution of brand image standards across all touchpoints.
• Act as a communication bridge between management and boutique staff, facilitating clear information flow.
• Participate in management meetings, briefings, and performance discussions.
• Provide recommendations to improve boutique performance and client experience.
• Support the execution of management action plans and operational initiatives.

Qualifications and Requirements

• A Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
• A minimum of 3 to 5 years of experience in luxury retail is required.
• A minimum of 1 year of experience in a supervisory or senior sales position is necessary.
• Experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly preferred.
• Strong communication, coaching, and leadership skills are essential.
• A strong understanding of luxury service principles and clienteling techniques is required.
• Fluency in English is mandatory; proficiency in Arabic is preferred.

Required Skills

• Sales Performance
• Client Experience Management
• Team Supervision and Development
• Boutique Operations and Administration
• Visual Merchandising Execution
• Effective Communication
• Coaching and Mentoring
• Leadership and Motivation
• Clienteling and Relationship Building
• CRM Management
• Adherence to Luxury Retail Standards
• Inventory Awareness and Control
• Reporting and Data Analysis
• Compliance and Internal Controls

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves working within a luxury retail environment, supporting daily boutique operations and client engagement.

About the Role

OMEGA SA is seeking a motivated and experienced Boutique Manager to lead its boutique in Jeddah, Makkah, Saudi Arabia. This role is central to driving business growth, ensuring exceptional customer experiences, and upholding OMEGA brand standards. The Boutique Manager will be responsible for achieving sales targets, cultivating client relationships, and maintaining operational excellence within a luxury retail setting. The ideal candidate will possess a strong understanding of the luxury market, leadership capabilities, and a passion for service. This full-time position offers the opportunity to manage OMEGA's presence in a key Saudi Arabian city.

Key Responsibilities

• Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives, focusing on conversion rates, average transaction value (ATV), and units per transaction (UPT).
• Analyze sales reports, customer insights, and market trends to identify business opportunities and develop strategic action plans for growth.
• Ensure the delivery of an exceptional luxury customer experience across all touchpoints, promoting OMEGA's heritage, innovation, craftsmanship, and storytelling.
• Develop and nurture strong relationships with VIP and high-value clients, leading clienteling initiatives to foster loyalty and drive repeat business, while ensuring accurate client database management through CRM utilization.
• Lead, coach, motivate, and develop the boutique team, conducting regular performance reviews and coaching sessions to foster a culture of luxury service and operational excellence.
• Oversee all daily boutique operations, including inventory management, cash handling, POS transactions, and reporting, ensuring compliance with company policies, security procedures, and brand standards.
• Ensure flawless execution of OMEGA's visual merchandising guidelines, maintaining the boutique's presentation, cleanliness, and luxurious atmosphere to reflect global brand standards.
• Prepare and review boutique performance reports, analyzing sales trends and customer insights to develop improvement initiatives and provide business updates to management.
• Manage daily boutique operations and team activities, allocating responsibilities and resources effectively, and recommending recruitment, promotion, and development actions.
• Resolve operational and maintenance issues promptly, ensuring the security of boutique assets, products, and confidential information.
• Support private appointments, client events, and customer engagement activities to enhance client satisfaction and brand advocacy.
• Ensure proper after-sales follow-up and customer satisfaction to reinforce brand loyalty.
• Support product launches, marketing initiatives, and brand activations in collaboration with relevant teams.
• Monitor stock levels, transfers, replenishments, and inventory accuracy to ensure optimal stock availability and minimize loss.
• Guarantee compliance with boutique operating hours and manage team scheduling effectively.
• Ensure accurate reporting and timely completion of all administrative requirements.

Qualifications and Requirements

• Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
• A minimum of 5 years of experience in luxury retail.
• A minimum of 2 years in a boutique, store, or retail management role.
• Previous experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly desirable.
• Strong leadership, coaching, and people management skills are essential.
• A deep understanding of luxury clientele, CRM, and effective clienteling strategies.
• Proven experience utilizing retail systems and proficiency in Microsoft Office applications.
• Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

• Sales Management
• Business Development
• Clienteling
• Luxury Retail Excellence
• Customer Relationship Management
• Retail Operations
• Inventory Management
• Compliance & Controls
• Business Reporting
• Performance Analysis
• Team Leadership
• Coaching & Development
• Decision Making
• Accountability
• Performance Management

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5 years of experience, with at least 2 years in a management capacity within luxury retail. The specific experience required is 5-10 years in total. The company is OMEGA SA.

About the Role

Johnson & Johnson Innovative Medicine is seeking a Strategic Account Manager to join its Market Access team in Jeddah, Saudi Arabia. The company is committed to advancing healthcare through innovation, focusing on preventing, treating, and curing complex diseases. The Innovative Medicine division is dedicated to developing groundbreaking treatments and ensuring patient access. This role is essential for implementing portfolio access strategies and achieving business objectives.

In line with Our Credo, Johnson & Johnson fosters an inclusive work environment that respects and recognizes the contributions of every individual, promoting a culture where everyone can thrive.

Key Responsibilities

• Collaborate with internal and external stakeholders to ensure full accessibility of JNJ products across assigned accounts within planned timelines.
• Cultivate and maintain strong business partnerships with key stakeholders and Payers at the area level.
• Maximize JNJ's market share in tenders and protect its position against competitors and generic products.
• Ensure timely product delivery to Central Medical Stores (CMS), monitoring demand and supply dynamics.
• Develop strategic account action plans, aligned with the Business Unit Leader (BUL), using a strategic partnership planning approach.
• Guarantee adequate stock levels at account levels with reasonable expiry dates.
• Achieve full coverage of the assigned territory in KSA, engaging with Healthcare Professionals (HCPs), purchasers, Pharmacy and Therapeutics (PTC) committees, and other relevant stakeholders.
• Drive formulary inclusion within assigned accounts to accelerate medication access and reimbursement.
• Manage coding creation/renewal and tender processes effectively.
• Act as a liaison between Sales, local agents, and CMS by participating in cross-functional team (CVT) meetings, ensuring strategy execution alignment.
• Oversee the implementation of tactical marketing plans in line with the local business strategy and agreed budgets.
• Engage in regular interactions and reporting with internal teams including Market Access, Marketing, Commercial, Medical, and Supply Chain.
• Build and maintain strong relationships with external stakeholders such as Pharmacists, PTC members (with Access), Payers, Planners, Distributors, and Medical Supply entities.

Qualifications and Requirements

• Bachelor's degree in Life Sciences or a business-related field.
• A minimum of 3 years of industry or business experience, with a focus on Key Account Management across different functional areas.
• Demonstrated ability in cross-functional leadership without direct authority.
• Experience in Immunology, Oncology, Hematology, or Central Nervous System (CNS) therapeutic areas is an advantage.
• Fluency in both English and Arabic languages is mandatory.
• Strong capability in building alliances across functional and regional boundaries to deliver value.

Required Skills

• Storytelling: Ability to deliver motivational stories through effective communication.
• Curiosity: Deep understanding of customers, Payers, patient journeys, and healthcare system trends to drive business growth.
• Data Synthesis & Analytical Business Acumen: Ability to synthesize data and extract insights for effective strategies, supported by strong analytical business acumen.
• Value Creation & Entrepreneurial Mindset: Develop differentiated solutions and shape the market with an entrepreneurial approach.
• Strategic Thinking & Customer Centricity: Develop strategies with a customer-centric mindset.
• Execution and Results Orientation: Achieve sustainable competitive advantage with a strong execution mindset.
• Orchestration & Negotiation Skills: Manage complex projects and demonstrate strong negotiation skills.
• Collaboration & People Leadership: Build trusted partnerships and demonstrate people leadership skills.
• Decision Making
• Presentation Skills
• Leadership
• Proactivity Mindset

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires coverage of the assigned territory within KSA.

Join Chalhoub Group as a Sales Supervisor!

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. As a Sales Supervisor, you will play a vital role in establishing strong customer relationships and achieving sales targets. Your responsibilities will include mentoring retailers and managing stock, ensuring a seamless luxury experience for our consumers.

What You'll Be Doing:

• Build and maintain strong Supplier/Retailer relationships, addressing queries on products and services.
• Oversee in-store operations through regular visits, ensuring compliance and proper merchandising.
• Supervise the sales cycle, including order follow-up and collection tracking.
• Monitor market dynamics and support trade marketing activities.
• Ensure brand visibility and collaborate with the Sales Manager to achieve objectives.

What You’ll Need To Succeed:

• Minimum 2 years in retail, Pharmacy or FMCG sales.
• Strong interpersonal and communication skills.
• Ability to manage stock and report on sales performance.

What We Can Offer You:
With us, you will have enriching experiences, learning opportunities, and a competitive benefits package. We are committed to inclusion and diversity and welcome all applicants to become part of our exciting future.

About the Role

Abdul Latif Jameel, a diversified business group with a significant presence in the Middle East, North Africa, and Turkey (MENAT region), is seeking a Sales Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. With a history spanning over 75 years, the company represents leading global brands and operates an extensive infrastructure, including Saudi Arabia's largest vehicle distribution network. This role is integral to supporting sales teams, ensuring operational efficiency, and delivering a high standard of service within the accessories division.

The Sales Supervisor will manage daily activities with a focus on operational oversight and will have general authority over day-to-day functional operations. The primary purpose of this position is to oversee and manage installation functions for a specific portfolio of accessories, implement service strategies, and ensure the accessories team operates in alignment with the company's mission, vision, and values by adhering to standard operating procedures. This role directly influences sales target achievement, customer satisfaction, and the quality of installed accessories.

Key Responsibilities

• Achieve operational targets by defining and preparing business plans to meet operational goals.
• Provide efficient service with a Guest First mindset and by performing essential duties.
• Ensure the maintenance of optimal inventory levels, not exceeding months.
• Be responsible for the timely delivery of vehicles to the Center.
• Assist in achieving quality vehicle installation, associate-hour sales, and increased customer retention through efficient distribution plans for Accessories operations, effective sales marketing campaigns, and high operational productivity.
• Drive the accomplishments of the assigned Accessories team through proper manpower distribution, providing skills training, and conducting periodic performance evaluations to foster peak productivity in a performance-driven learning culture.
• Support the assigned Accessories team in achieving predetermined center operational targets by defining and preparing business plans.
• Assist Installers in resolving technical installation issues and conduct examinations to ensure appropriate installations are performed.
• Ensure high guest satisfaction by promoting a Guest Centric and Fix-It-Right mindset within the assigned Accessory team to achieve high-quality installation activities.
• Supervise assigned Accessories activities to ensure all operations comply with company policies and procedures through effective communication and monitoring.
• Coordinate with Accessories Sales Advisors through proper job assignments and final vehicle inspections to ensure satisfactory repairs are completed as per customer requirements.
• Monitor the utilization of all Accessories facilities, tools, and equipment to ensure all areas in the Accessories installation Center operate in accordance with policies related to safety, welfare, integrity, and the company's branding image.
• Monitor the Job Controller in accurately entering data (operation number), recording repairs carried out, and updating vehicle delivery status through supervision of Computerized Time Control Sheets for productivity analysis.
• Perform supervisory functions for the assigned Accessories team, including training, workload assignment, output appraisal, addressing complaints, and resolving problems through an effective feedback mechanism as per company procedures to motivate team members and increase morale.
• Ensure that monthly stock-taking activities are performed as per laid-down processes and are completed within the specified time.
• Evaluate, guide, and develop associates' skills while developing a succession plan.
• Directly impact the achievement of the company's sales strategy and enhance guest satisfaction.
• Directly impact market share and brand image.

Qualifications and Requirements

• Diploma Degree or Equivalent.
• A minimum of 4 years of experience in sales.

Required Skills

• Time Management
• Active Learning
• Stress Tolerance
• Achievement/Effort
• Communication and Problem Solving
• Problem Sensitivity
• Inductive Reasoning
• Sales Related Skills

Work Environment and Location

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Fluency in both English and Arabic is beneficial.

Abdul Latif Jameel fosters a culture that supports idea development, employee growth, and success, guided by values of Respect, Innovation, a Pioneering Spirit, and Empowerment.

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a highly motivated and experienced Airfreight Business Development Manager to join their team in the Makkah region of Saudi Arabia, with a focus on Jeddah and Makkah. As a specialist in air, ocean, and land freight, DGFF offers integrated solutions to its global clients. This role plays a pivotal part in driving growth and increasing market share within a defined geographical area.

Role Responsibilities

The incumbent will contribute to the development of the business development strategy in line with financial objectives and group guidelines. This includes formulating business development plans and budgets, defining account management approaches, and tracking revenue and profit targets. New business development initiatives will be led to increase DHL's visibility with potential clients, and the sales team will be guided in building new relationships. Market studies will be conducted and new opportunities evaluated, including exploring opportunities with government entities. The role involves identifying and acquiring profitable business relationships with key clients, assisting in proposal preparation, and leading negotiations to secure new clients.

• Contribute to the development of the business development strategy in line with financial objectives and group guidelines.
• Formulate business development plans and budgets, including account plans for the assigned region.
• Monitor revenue, profit, and expenses, and coordinate efforts to achieve customer growth and retention.
• Plan and execute business development initiatives to increase DHL's visibility with potential clients.
• Lead the sales team in building relationships with potential clients.
• Conduct market studies and evaluate new opportunities.
• Identify and acquire profitable business relationships with key clients.
• Lead negotiations to secure new clients and support the team in closing significant sales.
• Monitor market trends and identify necessary changes in business development plans.
• Improve existing business development methods and techniques, and solve complex problems.
• Oversee the team to achieve objectives, including performance management and team member development.
• Influence stakeholders outside the direct scope of work regarding policies and practices.
• Develop strong and reliable relationships with business leaders across DHL.
• Collaborate and coordinate with third parties, such as external service providers.
• Advise clients and key stakeholders on processes, systems, and tools.

Required Qualifications

• Bachelor's degree.
• More than 6 years of relevant experience.
• More than 10 years of experience in the airfreight industry.

Core Skills

• Business Development Strategy.
• Sales.
• Market Research.
• Negotiations.
• Customer Relationship Management.
• Leadership.
• Team Management.
• Achieving Financial Goals.
• Market Share Growth.
• Profit Maximization.

Additional Information About the Work Environment

This is a full-time position based in the Makkah region, Saudi Arabia, covering Jeddah and Makkah. DHL Global Forwarding offers opportunities for professional development within a leading global logistics provider. The company is committed to attracting and retaining talent by fostering personal and professional growth, with a particular focus on developing women within the organization. Our vision is to be the undisputed leader in our industry, where people think of DGF when they think of freight.

About the Assistant Store Manager Role

Majid Al Futtaim Lifestyle is seeking an Assistant Store Manager to join their Operations team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the Store Manager in all aspects of daily store operations. The role is crucial for achieving sales targets, managing and developing store teams to enhance profitability, maintaining brand and company image, ensuring operational compliance, and delivering an exceptional customer experience. In the Store Manager's absence, the Assistant Store Manager will assume responsibility for overseeing store operations and staff, aligning with Majid Al Futtaim Lifestyle's business objectives.

Key Responsibilities

• Lead the store team in upholding excellent customer service standards and facilitating exceptional customer experiences by thoroughly understanding company/brand CX standards, individual customer needs, and current market trends and competitor activities.
• Drive the store team to consistently deliver the highest levels of customer service.
• Cultivate and maintain professional relationships with support teams, providing regular and relevant feedback to Marketing, Buying, and Planning departments.
• Actively drive sales and proactively seek opportunities for sales growth and business improvement by maintaining a keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, ensuring effective communication with relevant support teams to maximize sales potential.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure the smooth operation of the store in the absence of the Store Manager, addressing any potential business disruptions promptly and effectively.
• Implement, manage, and maintain compliance with all Company policies and guidelines to minimize stock loss and damage.

Qualifications and Requirements

• A High School Certificate is required.
• A qualification in a Retail-related field is considered an added advantage.
• A minimum of 4-5 years of industry experience is necessary.
• Demonstrated management skills are essential for this role.

Required Skills

• Customer Service
• Sales
• Team Management
• Operations Management
• Brand Management
• Compliance

Work Environment and Experience

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, with opportunities in both Jeddah and Makkah cities. The ideal candidate will possess 5-10 years of relevant experience.

About the Role

Dulb Trading & Contracting Company is seeking an experienced Mall Manager to oversee operations for a commercial project in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring operational efficiency, enhancing tenant satisfaction, and optimizing the mall's revenue, occupancy, and collection performance. The role requires strong leadership and a comprehensive understanding of commercial property management to drive the overall development and success of the complex.

Key Responsibilities

• Manage and develop tenant relationships, addressing requests and resolving complaints to ensure a positive experience.
• Monitor rent collections and implement strategies to reduce overdue payments, thereby improving financial health.
• Market and lease vacant spaces, negotiating terms with prospective tenants.
• Oversee and manage operational and service contracts, including security, cleaning, and maintenance, ensuring high service standards.
• Monitor lease renewals and implement measures to maintain high occupancy rates.
• Coordinate with government authorities and relevant entities to ensure regulatory compliance and smooth project execution.
• Ensure daily coordination of facility management and maintenance teams for efficient mall operations.
• Prepare and submit comprehensive reports on mall operations, occupancy, and financial collections.

Qualifications and Experience

• Bachelor's degree in Business Administration, Real Estate, Engineering, or a closely related field.
• A minimum of 5 years of experience in commercial property management or mixed-use project management.
• Proven experience in managing tenant relations, overseeing rent collections, and handling commercial leasing.

Required Skills

• Strong leadership, management, and decision-making capabilities.
• Excellent communication and negotiation skills.
• Proficiency in managing operations and problem-solving.
• Thorough understanding of contracts, operational procedures, and property management best practices.
• Proficiency in Microsoft Excel and familiarity with property management and operational systems.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The required experience for this role is between 5 to 10 years.

About the Role

Kimberly-Clark is seeking a Key Account Manager E-Commerce to drive growth within its e-commerce channels across Saudi Arabia. This role focuses on building strong partnerships and maximizing business outcomes. The position is part of Kimberly-Clark's commitment to producing essential premium products that impact millions of lives globally.

Key Responsibilities

• Develop and maintain long-term strategic partnerships with key e-commerce accounts in Saudi Arabia, establishing Business Development Agreements (BDAs) and contracts to support mutual growth.
• Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment with company objectives, and report to the Head of Key Modern Trade.
• Maximize Kimberly-Clark's investments in BDAs through leadership and support of the field team, ensuring the effective implementation of all contracted elements.
• Collaborate with key customers to create comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional strategies, new product launches, and in-store visibility initiatives.
• Conduct monthly performance reviews and ensure the achievement of net sales targets, Key Performance Indicators (KPIs), and market excellence metrics.
• Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU and track monthly results to maintain forecast precision.
• Ensure net sales and KPI targets are met, with a focus on distribution, market share, product listings, price indexing, and market execution.
• Oversee payment collections from assigned accounts to enhance the cash conversion cycle.
• Improve the market performance of Kimberly-Clark brands through enhanced product availability, visibility, and competitive pricing strategies.

Qualifications and Requirements

• Proven experience in Key Account Management, preferably within the Fast-Moving Consumer Goods (FMCG) or similar industries.
• A strong track record in relationship-building, contract negotiation, and team leadership.
• Ability to create and execute effective business plans with clear performance targets.
• A results-oriented mindset with strong analytical skills for tracking KPIs and sales forecasts.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.
• Experience required: 5-10 years.

Required Skills

• Key Account Management
• Relationship Building
• Contract Negotiation
• Team Leadership
• Business Planning
• Performance Management
• Sales Forecasting
• Analytical Skills
• Communication Skills
• Interpersonal Skills

Work Environment and Location

This is a full-time position. The primary work location is the Jeddah Sales Office in Jiddah, Makkah, Saudi Arabia, with additional presence in Makkah. Kimberly-Clark offers a hybrid working model, balancing remote work with intentional in-person collaboration.

Role Purpose:
To follow-up current and future customers and fulfill their requirements with high professionalism, ensuring sales at maximum profitability and lowest risks, while achieving or exceeding personal targets as part of the department's total target.

Job Accountabilities & Activities:

• Market Coverage:
  • Regularly follow up with customers on the customer list.
  • Create new customers by identifying new opportunities.
  • Visit consulting and engineering offices to maintain good relationships.
  • Follow up on all inquiries, whether incoming or from the media.
• Preparation of Customer Offers:
  • Study customers' verbal or written technical requirements.
  • Identify and specify major technical requirements.
  • Price using the pricing system or inventory price list.
  • Draft technical and commercial offers.
• Coordination Assignments:
  • Coordination with the BDM on content and pricing of offers.
  • Collaboration with the Regional Sales in-Charge on daily work agenda.
  • Coordinate with the spare parts department for any related requirements.
  • Collaborate with the service department for annual maintenance contracts and related preparations.
• Customer Follow-up:
  • Deliver offers to customers and maintain regular contact until deals are concluded.
  • Assist customers in obtaining consultants' approval when necessary.
  • Provide support on design or modifications per supplier requirements.
  • Supervise equipment PDI, delivery, testing, commissioning, and final handover to end users.
  • Ensure timely collection of customer credit payments.
• Market Intelligence:
  • Monitor and report competitors' activities such as sales, promotion activities, inventory, and quality of after-sales service.

Education & Certifications:
Mechanical or Electrical Engineering or equivalent.

Required Years of Experience:
4 to 6 years’ experience.

About the Role

Al Etihad Cooperative Insurance Company, a public joint-stock company in Saudi Arabia and an extension of United Insurance Company (established 1983 in Bahrain), is seeking a Broker Relationship Senior Manager. The company is listed on the Saudi Stock Exchange (Tadawul) under symbol 8170 and is licensed for all types of insurance, including general, medical, motor, and protection & savings. With a network of offices across the Kingdom, Al Etihad Cooperative Insurance Company is committed to providing a high level of service.

This position is integral to driving the growth of the bancassurance business by developing and managing strategic relationships with banking partners. The role involves coordinating with bank stakeholders, promoting insurance products, and supporting sales strategies to enhance business growth and client satisfaction.

Key Responsibilities

• Build and manage strategic relationships with banking partners to support bancassurance business growth.
• Coordinate with bank stakeholders and branch teams to promote insurance products and services.
• Support the execution of bancassurance sales strategies and partnership development initiatives.
• Monitor sales performance, portfolio growth, and business pipeline across assigned banking channels.
• Conduct product presentations, engagement sessions, and training activities for bank teams as needed.
• Collaborate with internal departments to ensure smooth policy issuance and after-sales service delivery.
• Identify opportunities for cross-selling and increased insurance penetration within banking channels.
• Maintain effective communication with banking partners to enhance service quality and client satisfaction.
• Prepare business performance reports and partnership updates for management review.
• Ensure compliance with company policies, banking agreements, and regulatory requirements.

Qualifications and Requirements

• A Bachelor's degree in insurance, Business Administration, Finance, Marketing, or a related field.
• A minimum of 2 years of experience in bancassurance, insurance, or with brokers.
• Good understanding of bancassurance operations, partnership management, and sales processes.
• Knowledge of insurance products and customer relationship management practices.
• Proficiency in Microsoft Office applications and business reporting tools.
• Good verbal and written communication skills in both Arabic and English.

Required Skills

• Bancassurance
• Insurance
• Brokers
• Partnership Management
• Sales Processes
• Insurance Products
• Customer Relationship Management
• Communication
• Presentation Skills
• Relationship-building
• Business Growth Initiatives
• Microsoft Office Applications
• Business Reporting Tools

Work Environment and Details

This is a full-time position based in Jeddah, Makkah. The role requires 2-5 years of experience. The company operates across the Kingdom of Saudi Arabia.

Join Our Team as an Operations Officer!
At DARCO, we are seeking a highly organized and detail-oriented Operations Officer Collections to join our Operations team. This critical role is responsible for managing and overseeing daily operations related to sales collections, ensuring that all sales and administrative processes are executed efficiently and accurately. As an Operations Officer, you will coordinate closely with the Sales, Marketing, and Finance teams to ensure smooth operations and achieve business objectives.

Key Responsibilities:

• Manage and oversee daily operational transactions in accordance with company policies and procedures.
• Accurately input and update sales transactions within the designated systems (installment sales system).
• Coordinate closely with the Sales team to track deal progress and address any delays or issues.
• Review all sales-related documents and real estate unit documentation to ensure completeness and accuracy.
• Prepare and generate periodic reports related to operations and collections.
• Execute real estate transaction procedures as directed by management.
• Ensure compliance with internal policies, procedures, and collection guidelines.
• Support continuous improvement of operational efficiency and recommend process enhancements.

Requirements:

• Bachelor’s degree in Accounting or a related field.
• 3 to 5 years of experience in operations, collections, or a related field.

Skills:

• Advanced proficiency in computer applications and operational systems.
• Strong understanding of financial processes and collection procedures.
• Excellent communication and coordination skills across departments.
• Strong analytical thinking and problem-solving abilities.
• Effective time management, organization skills, and ability to work under pressure.
• Good command of the English language.
• Basic knowledge of sales and marketing principles.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This contract position is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The role is full-time and suitable for individuals looking to start a career in sales and marketing within the luxury hospitality sector, with no prior supervisory experience required. As part of Marriott International, The Ritz-Carlton is committed to delivering exceptional experiences and upholding its service standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including commissions, leads, and third-party data.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Sales
• Marketing
• Customer Service
• Communication
• Teamwork

Work Environment and Details

This is a contract, full-time position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The position is classified as Non-Management. No specific licenses or certifications are required for this role.

About the Role

PepsiCo is seeking a motivated and detail-oriented Sr. Merchandiser to join its sales team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to maximizing on-shelf presence and ensuring attractive product presentation to consumers, contributing to the company's strategic goals within the region. PepsiCo is a global leader in beverages and convenient foods, driven by a vision to be the Global Leader by Winning with PepsiCo Positive (pep+), fostering a dynamic, collaborative, and inclusive culture.

Key Responsibilities

• Maximize on-shelf presence for PepsiCo products across all assigned outlets.
• Adhere strictly to planograms for both on-shelf and off-shelf displays.
• Conduct in-store sampling sessions and promotions as required.
• Report any non-compliance with agreed arrangements to the pre-seller immediately.
• Provide the pre-seller with the latest market information to identify selling opportunities.
• Visit specific Out-of-Territory (OT) outlets according to the daily journey plan.
• Merchandise SSFL products within OT stores in various access points, including shelves, stands, and floor displays.
• Place Point of Sale (POS) material adjacent to SSFL displays where applicable.
• Ensure all access points are merchandised according to approved planograms.
• Rotate product using the First-In, First-Out (FIFO) method and remove sub-standard products.
• Maintain a clean and fresh stock of SSF products on the shelf at all times.
• Monitor and report competitive activities within the assigned territory.
• Report any deviations from agreed terms with assigned OT customers/outlets.
• Report daily activities of the prior day to your supervisor.
• Participate in sampling and redemption campaigns when required.
• Maintain appropriate personal appearance and professional behavior in line with the Frito Lay code of conduct.

Qualifications and Requirements

• Possess a valid driving license.

Required Skills

• Service-level oriented
• Strong communication skills
• Strong interpersonal skills

Work Location and Type

This is a full-time position based in Jiddah, Makkah, Saudi Arabia, with specific coverage in the cities of Jeddah and Makkah.