Sales Specialist Jobs in Jeddah

About the Role

Longines Watch Co. Francillon Ltd. is seeking a dynamic and experienced Boutique Manager to lead its prestigious boutique in Jeddah, Makkah, Saudi Arabia. This full-time role is pivotal in driving sales excellence, cultivating exceptional client experiences, and upholding the esteemed reputation and standards of the Longines brand. The Boutique Manager will be instrumental in achieving commercial objectives, fostering strong client relationships, leading and developing the boutique team, and ensuring seamless operational execution, all while embodying the heritage, elegance, and core values of Longines.

Key Responsibilities

• Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives.
• Monitor and analyze sales performance, including conversion rates, Average Transaction Value (ATV), and Units Per Transaction (UPT).
• Analyze sales reports, market trends, and customer insights to identify and capitalize on growth opportunities.
• Develop and implement strategic action plans to maximize boutique performance and achieve all commercial objectives.
• Drive initiatives focused on client acquisition and customer retention to build a loyal customer base.
• Ensure the delivery of exceptional customer experiences across all client touchpoints within the boutique.
• Effectively communicate and promote Longines' rich heritage, exquisite craftsmanship, diverse collections, and brand values to clients.
• Develop and nurture strong, long-term relationships with VIP and loyal customers.
• Lead CRM and clienteling activities to enhance customer loyalty and engagement.
• Ensure prompt and effective follow-up on all customer inquiries and after-sales service requests.
• Support the planning and execution of boutique events and customer engagement activities.
• Lead, coach, motivate, and develop the boutique team to foster a high-performing environment.
• Conduct regular performance reviews, coaching sessions, and development discussions with team members.
• Monitor team productivity and individual sales performance, providing constructive feedback.
• Support recruitment, onboarding, and ongoing training initiatives for the boutique staff.
• Foster a culture of accountability, teamwork, and unwavering service excellence within the team.
• Contribute to succession planning and talent development strategies within the boutique.
• Oversee daily boutique operations, including inventory management, cash handling, and reporting.
• Ensure strict compliance with all company policies, security procedures, and brand standards.
• Monitor stock levels, manage replenishments, facilitate transfers, and maintain high inventory accuracy.
• Ensure appropriate scheduling and adequate staffing coverage during operating hours.
• Maintain boutique security, protect company assets, and implement operational controls.
• Ensure timely resolution of operational and maintenance issues within the boutique.
• Ensure the accurate execution of Longines' visual merchandising guidelines.
• Maintain the highest standards of boutique presentation, cleanliness, and professional appearance.
• Support product launches, marketing campaigns, and promotional activities within the boutique.
• Ensure all product displays consistently reflect brand standards and commercial priorities.
• Prepare and review comprehensive boutique performance reports.
• Analyze KPIs to identify areas for improvement and implement corrective actions.
• Provide regular business updates and insights to the Brand Manager.
• Support budgeting, forecasting, and sales planning activities for the boutique.
• Recommend initiatives to enhance operational efficiency and drive sales performance.

Qualifications and Requirements

• A Bachelor's Degree in Business, Management, Marketing, or a related field is preferred.
• A minimum of 8 years of retail experience with a proven track record of leadership success.
• Experience in luxury retail, specifically within the watches, jewelry, or premium retail sectors, is highly preferred.
• Strong leadership, communication, and people management skills are essential.
• Demonstrated strong commercial awareness and robust sales management capabilities.
• Proficiency in using retail systems and Microsoft Office applications.
• Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

• Sales Management
• Client Relationship Management
• Team Leadership
• Coaching & Development
• Decision Making
• Accountability
• Performance Management
• Business Development
• Clienteling
• Commercial Awareness
• Retail Operations
• Inventory Management
• Compliance & Controls
• Business Reporting
• Problem Solving
• Microsoft Office Suite

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience. The company is Longines Watch Co. Francillon Ltd.

About the Role

OMEGA SA is seeking a motivated and experienced Boutique Manager to lead its boutique in Jeddah, Makkah, Saudi Arabia. This role is central to driving business growth, ensuring exceptional customer experiences, and upholding OMEGA brand standards. The Boutique Manager will be responsible for achieving sales targets, cultivating client relationships, and maintaining operational excellence within a luxury retail setting. The ideal candidate will possess a strong understanding of the luxury market, leadership capabilities, and a passion for service. This full-time position offers the opportunity to manage OMEGA's presence in a key Saudi Arabian city.

Key Responsibilities

• Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives, focusing on conversion rates, average transaction value (ATV), and units per transaction (UPT).
• Analyze sales reports, customer insights, and market trends to identify business opportunities and develop strategic action plans for growth.
• Ensure the delivery of an exceptional luxury customer experience across all touchpoints, promoting OMEGA's heritage, innovation, craftsmanship, and storytelling.
• Develop and nurture strong relationships with VIP and high-value clients, leading clienteling initiatives to foster loyalty and drive repeat business, while ensuring accurate client database management through CRM utilization.
• Lead, coach, motivate, and develop the boutique team, conducting regular performance reviews and coaching sessions to foster a culture of luxury service and operational excellence.
• Oversee all daily boutique operations, including inventory management, cash handling, POS transactions, and reporting, ensuring compliance with company policies, security procedures, and brand standards.
• Ensure flawless execution of OMEGA's visual merchandising guidelines, maintaining the boutique's presentation, cleanliness, and luxurious atmosphere to reflect global brand standards.
• Prepare and review boutique performance reports, analyzing sales trends and customer insights to develop improvement initiatives and provide business updates to management.
• Manage daily boutique operations and team activities, allocating responsibilities and resources effectively, and recommending recruitment, promotion, and development actions.
• Resolve operational and maintenance issues promptly, ensuring the security of boutique assets, products, and confidential information.
• Support private appointments, client events, and customer engagement activities to enhance client satisfaction and brand advocacy.
• Ensure proper after-sales follow-up and customer satisfaction to reinforce brand loyalty.
• Support product launches, marketing initiatives, and brand activations in collaboration with relevant teams.
• Monitor stock levels, transfers, replenishments, and inventory accuracy to ensure optimal stock availability and minimize loss.
• Guarantee compliance with boutique operating hours and manage team scheduling effectively.
• Ensure accurate reporting and timely completion of all administrative requirements.

Qualifications and Requirements

• Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
• A minimum of 5 years of experience in luxury retail.
• A minimum of 2 years in a boutique, store, or retail management role.
• Previous experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly desirable.
• Strong leadership, coaching, and people management skills are essential.
• A deep understanding of luxury clientele, CRM, and effective clienteling strategies.
• Proven experience utilizing retail systems and proficiency in Microsoft Office applications.
• Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

• Sales Management
• Business Development
• Clienteling
• Luxury Retail Excellence
• Customer Relationship Management
• Retail Operations
• Inventory Management
• Compliance & Controls
• Business Reporting
• Performance Analysis
• Team Leadership
• Coaching & Development
• Decision Making
• Accountability
• Performance Management

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5 years of experience, with at least 2 years in a management capacity within luxury retail. The specific experience required is 5-10 years in total. The company is OMEGA SA.

• Build and maintain strong Supplier/Retailer relationships, addressing queries on products and services.
• Oversee in-store operations through regular visits, ensuring compliance and proper merchandising.
• Supervise the sales cycle, including order follow-up and collection tracking.
• Monitor market dynamics and support trade marketing activities.
• Ensure brand visibility and collaborate with the Sales Manager to achieve objectives.

• Minimum 2 years in retail, Pharmacy or FMCG sales.
• Strong interpersonal and communication skills.
• Ability to manage stock and report on sales performance.

Job Announcement - Field Marketers

A specialized company in operation, maintenance, and logistics services announces its need for:

Field Marketers
📍 Work Locations: Jeddah - Riyadh - Dammam

🔹 Job Responsibilities:

• Field marketing for the company's services and building relationships with clients.
• Visiting potential clients and presenting services.
• Achieving the required sales and marketing targets.
• Preparing visit reports and regular follow-ups.

🔹 Requirements:

• Valid driving license.
• Having a personal car is preferred.
• Excellent communication and persuasion skills.
• Seriousness, commitment, and good appearance.
• Previous experience in field marketing or sales is preferred.

🔹 Benefits:

• Attractive salary + commissions and incentives.

About the Role

LIXIL is seeking a Leader for the Western Region in Saudi Arabia, to be based in Jeddah. This full-time position is responsible for driving the success of the Projects Channel within the Kingdom. The role involves leading sales efforts, building relationships with key stakeholders, and achieving corporate objectives and Key Performance Indicators (KPIs) for the Projects Channel. This position is part of the IMEA (India, Middle East, Africa) region and operates under Grohe Saudi Arabia Ltd. Co.

Key Responsibilities

• Assume collective accountability for the overall delivery of results for the Projects Channel in Saudi Arabia.
• Execute responsibilities to fulfill the Project Channel Sales Mission assigned for the region, aligning with corporate objectives and KPIs.
• Identify and target key channels and accounts within the region for project business, focusing on:
  • Sub Channel B: Residential projects, targeting Developers, Contractors, and Designers.
  • Sub Channel A: Hotels, targeting Hotel Operators and Developers.
  • Sub Channel C: Healthcare, targeting Owners and Healthcare Institutions.
• Collaborate with relevant departments to define and deliver essential tools for both direct and indirect customers, aimed at enhancing service, differentiating support for project sales, and increasing sales results.
• Facilitate product updates for project customers by liaising with the Supply Chain Management (SCM) and product teams.
• Conduct regular visits to contractors, developers, dealers, and consultants to promote Grohe products and build a strong network of professional influencers and decision-makers.
• Support distribution channels and work closely with Channel Partners within the Projects segment.
• Provide accurate monthly, quarterly, and yearly forecasts for project sales, along with comprehensive reports.
• Measure and analyze critical success factors to identify best practices and implement improvement processes.
• Develop and maintain a database of all key project contacts in the region, preparing reports for senior management.
• Gather competitor market intelligence and report findings to management.
• Adhere to budget guidelines efficiently.
• Identify marketing and specification events to maximize exposure and new business opportunities, and explore/report on events that enhance brand strength within the sector.
• Ensure full adherence to and utilization of Salesforce for creating and managing a detailed database of leads, opportunities, and client prospects with all relevant information.
• Ensure adequate coordination with other business channels and the Leader Projects KSA (*, OTC, Showroom) to achieve common regional goals and KPIs.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Engineering, or equivalent is required. An MBA is considered a plus.
• A minimum of 5 years of experience in a comparable position with in-depth knowledge of the Saudi Arabian market is required.
• A total of 5 to 7 years of professional experience is required.
• Experience in the building materials industry or a similar field is a mandatory requirement.
• Demonstrated success in working within a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment while upholding quality standards and reputation for excellence.
• Proven experience in managing external relationships and other stakeholders.
• Fluent written and spoken English and Arabic are required. Other languages are considered a plus.

Required Skills

• Sales
• Project Management
• Channel Management
• Business Development
• Relationship Management
• Market Intelligence
• Salesforce proficiency

Work Environment and Location

This is a full-time position based in Jeddah, Saudi Arabia. The role is not remote.

About the Role

Kimberly-Clark is seeking a Key Account Manager E-Commerce to drive growth within its e-commerce channels across Saudi Arabia. This role focuses on building strong partnerships and maximizing business outcomes. The position is part of Kimberly-Clark's commitment to producing essential premium products that impact millions of lives globally.

Key Responsibilities

• Develop and maintain long-term strategic partnerships with key e-commerce accounts in Saudi Arabia, establishing Business Development Agreements (BDAs) and contracts to support mutual growth.
• Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment with company objectives, and report to the Head of Key Modern Trade.
• Maximize Kimberly-Clark's investments in BDAs through leadership and support of the field team, ensuring the effective implementation of all contracted elements.
• Collaborate with key customers to create comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional strategies, new product launches, and in-store visibility initiatives.
• Conduct monthly performance reviews and ensure the achievement of net sales targets, Key Performance Indicators (KPIs), and market excellence metrics.
• Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU and track monthly results to maintain forecast precision.
• Ensure net sales and KPI targets are met, with a focus on distribution, market share, product listings, price indexing, and market execution.
• Oversee payment collections from assigned accounts to enhance the cash conversion cycle.
• Improve the market performance of Kimberly-Clark brands through enhanced product availability, visibility, and competitive pricing strategies.

Qualifications and Requirements

• Proven experience in Key Account Management, preferably within the Fast-Moving Consumer Goods (FMCG) or similar industries.
• A strong track record in relationship-building, contract negotiation, and team leadership.
• Ability to create and execute effective business plans with clear performance targets.
• A results-oriented mindset with strong analytical skills for tracking KPIs and sales forecasts.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.
• Experience required: 5-10 years.

Required Skills

• Key Account Management
• Relationship Building
• Contract Negotiation
• Team Leadership
• Business Planning
• Performance Management
• Sales Forecasting
• Analytical Skills
• Communication Skills
• Interpersonal Skills

Work Environment and Location

This is a full-time position. The primary work location is the Jeddah Sales Office in Jiddah, Makkah, Saudi Arabia, with additional presence in Makkah. Kimberly-Clark offers a hybrid working model, balancing remote work with intentional in-person collaboration.

• Account Strategy & Growth Plan: Develop and grow relationships with strategic e-commerce partners, ensuring superior operational excellence and brand presence.
• Operations & Digital Shelf Excellence: Monitor and optimize key e-commerce metrics while collaborating with Supply Chain teams to maintain high service levels.
• Demand Generation & Cross-Functional Collaboration: Leverage digital investments to drive demand and collaborate with Marketing and Supply Chain teams for integrated strategies.
• Data & Analytics: Utilize data to make informed decisions about account management and demand generation.

• Bachelor's Degree in Economics, Management, or relevant field.
• Minimum 6 years of experience in eCommerce marketing or account management.
• Proficient in English and familiar with Microsoft Office or Google Suite.

IT Manager is required for an institution working in the field of security and smart systems

Job Responsibilities:

1- At the beginning of each month, target customers are identified.

2- Communication is made with relationship managers to schedule appointments for visits.

3- Three visits to target clients are made daily to present our services.

4- A brief daily report is prepared outlining the details of the visit.

5- Follow-up with clients to monitor their requirements and send them price offers.

6- A weekly report on successful, potential, and unachieved deals.

Working hours:

8 hours

Holidays:

Friday and Saturday

Employment Conditions:

1- Proficient in Arabic and English, both spoken and written.

2- Negotiation and persuasion skills.

3- Proficient in using Microsoft programs like Outlook, Excel, PowerPoint, Word.

4- Politeness and good appearance.

5- Sense of responsibility and seriousness at work.

6- Experience of no less than 3 years.

7- For Saudis only.

Job Benefits:

1- 30 days of paid annual leave after completing the first year.

2- Health insurance.

3- A monthly salary of 6000 Riyals plus a commission of 2000 Riyals upon achieving the target.

4- Continuous professional training and development.

5- Annual increase based on job performance.

About the Role

OMEGA SA is seeking a dynamic Assistant Store Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the Boutique Manager in achieving business objectives, driving sales performance, and maintaining exceptional client experience standards. The Assistant Store Manager will oversee daily boutique operations, foster team performance, ensure operational excellence, and act as the designated leader in the Boutique Manager's absence. This role is crucial for upholding OMEGA's prestigious brand image and delivering unparalleled luxury service.

Key Responsibilities

• Support the achievement and exceedance of boutique sales targets and Key Performance Indicators (KPIs).
• Monitor daily sales performance and assist in implementing action plans to drive results.
• Contribute to maximizing conversion rates, average transaction value (ATV), and units per transaction (UPT).
• Actively participate in sales activities and client engagement initiatives to foster strong customer relationships.
• Support the sales team in identifying opportunities to enhance boutique performance.
• Conduct daily sales briefings and follow up on team performance to ensure alignment with goals.
• Ensure exceptional luxury service standards are consistently delivered to all clients.
• Effectively communicate OMEGA's heritage, innovation, and brand storytelling during client interactions.
• Build and maintain strong relationships with key clients and VIP customers.
• Support Customer Relationship Management (CRM) activities and client development initiatives.
• Monitor follow-up activities and client engagement programs to ensure client satisfaction.
• Ensure after-sales follow-up is completed according to company standards.
• Support the daily supervision of boutique staff, ensuring adherence to brand standards and operational procedures.
• Act as the Boutique Manager's deputy in their absence, ensuring seamless operations.
• Assist in the onboarding, coaching, and development of Sales Associates to enhance their skills and performance.
• Monitor staff performance and provide constructive feedback to foster growth and accountability.
• Promote teamwork, accountability, and a positive working culture within the boutique.
• Support the execution of training initiatives and product knowledge development for the team.
• Support daily boutique operations and the implementation of operational controls.
• Oversee cash handling, stock management, and reporting activities with accuracy and integrity.
• Ensure strict compliance with OMEGA policies, procedures, and security standards.
• Monitor inventory accuracy, manage stock transfers, replenishments, and conduct stock counts.
• Coordinate with logistics and support functions to ensure operational efficiency.
• Support the execution of opening and closing procedures for the boutique.
• Support the implementation of OMEGA's visual merchandising guidelines to maintain brand aesthetics.
• Ensure boutique displays reflect current campaigns and brand standards effectively.
• Monitor boutique presentation, cleanliness, and overall luxury atmosphere.
• Support product launches, activations, and marketing initiatives within the boutique.
• Ensure consistent execution of brand image standards across all touchpoints.
• Act as a communication bridge between management and boutique staff, facilitating clear information flow.
• Participate in management meetings, briefings, and performance discussions.
• Provide recommendations to improve boutique performance and client experience.
• Support the execution of management action plans and operational initiatives.

Qualifications and Requirements

• A Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
• A minimum of 3 to 5 years of experience in luxury retail is required.
• A minimum of 1 year of experience in a supervisory or senior sales position is necessary.
• Experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly preferred.
• Strong communication, coaching, and leadership skills are essential.
• A strong understanding of luxury service principles and clienteling techniques is required.
• Fluency in English is mandatory; proficiency in Arabic is preferred.

Required Skills

• Sales Performance
• Client Experience Management
• Team Supervision and Development
• Boutique Operations and Administration
• Visual Merchandising Execution
• Effective Communication
• Coaching and Mentoring
• Leadership and Motivation
• Clienteling and Relationship Building
• CRM Management
• Adherence to Luxury Retail Standards
• Inventory Awareness and Control
• Reporting and Data Analysis
• Compliance and Internal Controls

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves working within a luxury retail environment, supporting daily boutique operations and client engagement.

• Market Coverage:
  • Regularly follow up with customers on the customer list.
  • Create new customers by identifying new opportunities.
  • Visit consulting and engineering offices to maintain good relationships.
  • Follow up on all inquiries, whether incoming or from the media.
• Preparation of Customer Offers:
  • Study customers' verbal or written technical requirements.
  • Identify and specify major technical requirements.
  • Price using the pricing system or inventory price list.
  • Draft technical and commercial offers.
• Coordination Assignments:
  • Coordination with the BDM on content and pricing of offers.
  • Collaboration with the Regional Sales in-Charge on daily work agenda.
  • Coordinate with the spare parts department for any related requirements.
  • Collaborate with the service department for annual maintenance contracts and related preparations.
• Customer Follow-up:
  • Deliver offers to customers and maintain regular contact until deals are concluded.
  • Assist customers in obtaining consultants' approval when necessary.
  • Provide support on design or modifications per supplier requirements.
  • Supervise equipment PDI, delivery, testing, commissioning, and final handover to end users.
  • Ensure timely collection of customer credit payments.
• Market Intelligence:
  • Monitor and report competitors' activities such as sales, promotion activities, inventory, and quality of after-sales service.

• Identify and develop new customers and business opportunities.
• Promote our range of aluminum products, including doors, windows, curtain walls, cladding systems, and more.
• Conduct client visits, presentations, and product demonstrations.
• Build and maintain relationships with consultants, contractors, and project owners.
• Achieve monthly and annual sales targets.
• Coordinate with estimation and engineering departments for accurate costing.
• Provide technical advice and product recommendations to clients.
• Follow up on quotations and negotiate contract terms.
• Ensure smooth project execution through coordination with production, procurement, and installation teams.
• Monitor project progress and maintain communication with clients.
• Develop long-term relationships with key accounts.

• Bachelor's Degree in Mechanical, Civil, Architectural Engineering, or related field.
• 3-5 years of sales experience in the aluminum or construction industry.
• Knowledge of aluminum systems, fabrication processes, and installation methods.
• Experience in project sales and tendering processes.
• Proficiency in Microsoft Office and CRM software, knowledge of AutoCAD is an advantage.

• Manage and oversee daily operational transactions in accordance with company policies and procedures.
• Accurately input and update sales transactions within the designated systems (installment sales system).
• Coordinate closely with the Sales team to track deal progress and address any delays or issues.
• Review all sales-related documents and real estate unit documentation to ensure completeness and accuracy.
• Prepare and generate periodic reports related to operations and collections.
• Execute real estate transaction procedures as directed by management.
• Ensure compliance with internal policies, procedures, and collection guidelines.
• Support continuous improvement of operational efficiency and recommend process enhancements.

• Bachelor’s degree in Accounting or a related field.
• 3 to 5 years of experience in operations, collections, or a related field.

• Advanced proficiency in computer applications and operational systems.
• Strong understanding of financial processes and collection procedures.
• Excellent communication and coordination skills across departments.
• Strong analytical thinking and problem-solving abilities.
• Effective time management, organization skills, and ability to work under pressure.
• Good command of the English language.
• Basic knowledge of sales and marketing principles.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This contract position is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The role is full-time and suitable for individuals looking to start a career in sales and marketing within the luxury hospitality sector, with no prior supervisory experience required. As part of Marriott International, The Ritz-Carlton is committed to delivering exceptional experiences and upholding its service standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including commissions, leads, and third-party data.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Sales
• Marketing
• Customer Service
• Communication
• Teamwork

Work Environment and Details

This is a contract, full-time position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The position is classified as Non-Management. No specific licenses or certifications are required for this role.

About the Role

LIXIL is seeking a Leader for the Western Region in Saudi Arabia, based in Jeddah. This full-time position within the Projects Channel for Grohe Saudi Arabia Ltd. Co. is essential for driving the overall success of the Projects Channel across the Kingdom, aligning with corporate objectives and Key Performance Indicators (KPIs).

The Leader Western Region will share accountability for the delivery of results for the Projects Channel in KSA. This involves identifying and targeting key channels and accounts within the region, including residential developers, contractors, designers, hotel operators, healthcare institutions, and their respective owners. The role requires close collaboration with various departments to develop and implement tools that enhance service and support for project sales, ultimately driving increased sales results.

Key Responsibilities

• Be collectively accountable for the overall delivery of results for the Projects Channel in the Kingdom of Saudi Arabia.
• Execute responsibilities to achieve the assigned Project Channel Sales Mission for the region, in line with corporate objectives and KPIs.
• Identify key channels and targets within the region for project business, focusing on:
  • Sub Channel B: Residential, with primary targets being Developers, Contractors, and Designers.
  • Sub Channel A: Hotels, with primary targets being Hotel Operators and Developers.
  • Sub Channel C: Health Care, with primary targets being Owners and Healthcare Institutions.
• Collaborate with all relevant departments to define and deliver the necessary tools for both direct and indirect customers to enhance service and support for project sales.
• Facilitate product updates for project customers from the Supply Chain Management (SCM) and product teams.
• Regularly visit contractors, developers, dealers, and consultants to promote Grohe and build a strong network of professional influencers and decision-makers.
• Support distribution channels and work closely with Channel Partners in Projects.
• Provide accurate monthly, quarterly, and yearly forecasts for project sales, along with comprehensive reports.
• Measure and analyze critical success factors to identify best practices and implement improvement processes.
• Develop and maintain a database/records of all key project contacts in the region and prepare reports for senior management.
• Gather competitor market intelligence and report findings to management.
• Adhere to budget guidelines in the most efficient manner.
• Identify marketing and specification events to maximize exposure and new business opportunities, and explore/report on events that enhance brand strength within the sector.
• Ensure full adherence to and usage of Salesforce for creating and managing a detailed database of leads, opportunities, and client prospects with all related information.
• Ensure adequate coordination with other business channels and the Leader Projects KSA (*, OTC, Showroom) to achieve common goals and KPIs for the region.

Qualifications and Requirements

• A minimum of 5 years of experience in a comparable position with in-depth knowledge of the market.
• A total of 5 to 7 years of experience is required.
• Experience in the building materials industry is mandatory.
• Demonstrated success in working in a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment while maintaining LIXIL's quality and reputation for excellence.
• Experience in managing external relationships and other stakeholders.
• A Bachelor's degree in Business Administration, Engineering, or equivalent is required. An MBA is considered a plus.

Required Skills

• Sales
• Project Management
• Channel Management
• Business Development
• Relationship Management
• Market Intelligence
• Salesforce proficiency

Work Environment and Language

This is a full-time position based in Jeddah, Saudi Arabia. Fluency in written and spoken English and Arabic is required. Proficiency in other languages is considered an advantage.

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position, based in Saudi Arabia, will focus on enhancing customer satisfaction and sales performance within the pharmaceutical sector. The role involves ensuring compliance and identifying strategies to improve the customer journey.

As part of Sanofi's commitment to advancing healthcare delivery for chronic and specialty conditions, this role contributes to outcomes in areas such as diabetes, transplant, and immunology. The position is within an R&D-driven, AI-powered biopharma company focused on scientific innovation to improve lives.

Key Responsibilities

• Execute the Customer Journey & Experience strategy within the assigned area to ensure alignment with business unit objectives and deliver exceptional customer experiences.
• Act as the primary point of contact for product information and brand messaging, engaging healthcare professionals through both physical and virtual meetings across multiple channels.
• Develop dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to create tailored engagement plans for key prescribers.
• Orchestrate hybrid and omnichannel campaigns, utilizing digital tools to enhance customer engagement and achieve sales targets.
• Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
• Maintain territory coverage plans and ensure customer information systems are up to date in compliance with Sanofi procedures.
• Support knowledge transfer to new team members regarding product knowledge, medical information, and territory management.

Qualifications and Requirements

• A Bachelor's degree in Pharmacy is required.
• Proven experience in customer-facing roles within pharmaceutical or healthcare settings, demonstrating the ability to drive sales performance and customer satisfaction.
• Experience within the Saudi Arabian job market is essential.
• 5-10 years of relevant experience is required.

Required Skills

• Expertise in Customer Journey & Experience strategy, product information, and brand messaging.
• Proficiency in building customer profiles, segmentation, understanding digital habits and preferences, and developing engagement plans.
• Experience with hybrid and omnichannel campaigns and leveraging digital tools to enhance customer engagement and achieve sales targets.
• Ability to implement and monitor customer journeys in collaboration with cross-functional teams.
• Skills in maintaining territory coverage plans and customer information systems.
• Strong product knowledge and medical information capabilities.
• Proficiency in territory management.
• Advanced digital and analytical capabilities, with the ability to translate data insights into actionable strategies.
• Experience with CRM systems and digital engagement platforms.
• Exceptional influencing and communication skills.
• Strong teamwork and an agile mindset.
• Demonstrated learning agility and growth orientation.

Work Location and Environment

This is a full-time position. The primary work location is Jiddah, Makkah, Saudi Arabia, with potential travel or coverage across Jeddah, Makkah, and Riyadh. Sanofi fosters a collaborative culture and offers opportunities for career development across functions and regions, supporting personal and professional well-being through inclusive, flexible workplaces. The company champions diversity, equity, and inclusion.

About the Role

Al-Ahli Club Company is seeking a dedicated Stadium Merchandising Senior Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role is central to delivering a high-quality fan shopping experience within stadium premises during matchdays and events. The Senior Specialist will be responsible for executing retail and merchandising activities, driving sales, maintaining operational readiness, upholding visual merchandising standards, and ensuring coordination between retail, operations, and event teams. The position also supports the broader merchandising function by ensuring product availability, effective assortment execution, and accurate product information throughout the season.

Key Responsibilities

• Prepare stadium retail areas, including pop-ups, kiosks, and booth selling points, for optimal fan engagement.
• Coordinate product allocation with the Retail Manager and Planning team to ensure the right products are available at the right locations.
• Ensure the correct product assortment is strategically placed in various zones, such as family zones, VIP areas, and general stands, to cater to diverse fan needs.
• Validate pricing, signage, and Point of Sale (POS) readiness to ensure a smooth and efficient transaction process.
• Support the implementation of visual merchandising strategies aligned with specific campaigns and match themes to enhance the retail environment.
• Oversee sales activities across all stadium retail touchpoints on matchdays, ensuring a high level of customer service and operational efficiency.
• Ensure continuous stock replenishment and availability across all retail locations to prevent stockouts and maximize sales opportunities.
• Manage customer queues, service flow, and the overall customer experience to ensure satisfaction and encourage repeat business.
• Supervise temporary staff, ensuring their productivity and adherence to company standards during events.
• Address customer inquiries and resolve any on-site issues promptly and effectively to maintain a positive fan experience.
• Track real-time sales performance and identify immediate opportunities for improvement or additional sales.
• Consolidate sales data and operational feedback post-match to inform future strategies and improvements.
• Identify best-selling products and potential stock gaps based on sales performance and fan demand.
• Provide actionable recommendations for future matches, including assortment adjustments and operational enhancements.
• Support the merchandising team by providing valuable product feedback to refine future assortments and product development.
• Contribute to the accuracy of the line plan and ensure timely updates of product data within relevant systems.
• Support planning and merchandising teams with insights that impact future buy quantities and Open-to-Buy (OTB) decisions.

Qualifications and Requirements

• Bachelor's degree in Business, Retail Management, Sports Management, or a related field.
• 3 to 5 years of experience in retail operations, stadium/event operations, or store management.
• Experience in sports, events, or high-footfall retail environments is highly preferred.
• Proficiency in both English and Arabic, encompassing written and spoken communication.

Required Skills

• Strong operational execution capabilities to manage complex retail environments.
• Excellent communication and coordination skills to effectively liaise with various teams and stakeholders.
• Ability to perform effectively under pressure in fast-paced, dynamic environments.
• A strong customer service orientation focused on delivering exceptional fan experiences.
• Basic understanding of merchandising principles and their application in a retail setting.
• Flexibility to work evenings, weekends, and matchdays as required by the event schedule.
• Keen product sensitivity and an understanding of consumer preferences.

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires flexibility to work evenings, weekends, and matchdays as dictated by the event schedule. The position is with Al-Ahli Club Company.

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

• Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
• Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
• Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
• Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
• Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
• Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

• Possess 2 to 5 years of relevant experience in branch supervision or area management.
• Demonstrate prior experience within the food and beverage or retail sectors.
• Exhibit strong leadership capabilities and excellent organizational skills.
• Hold a valid Saudi driving license and preferably own a car.
• Be able to travel within the Jeddah region as required by the role.
• Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

• Leadership and team motivation
• Branch supervision and area management
• Operational performance monitoring
• Sales target achievement
• Customer service quality assurance
• Organizational and planning abilities
• Effective communication
• Experience in the food & beverage sector
• Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.