Sales Specialist Jobs in Jeddah

About the Role

OMEGA SA is seeking a dynamic Assistant Store Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the Boutique Manager in achieving business objectives, driving sales performance, and maintaining exceptional client experience standards. The Assistant Store Manager will oversee daily boutique operations, foster team performance, ensure operational excellence, and act as the designated leader in the Boutique Manager's absence. This role is crucial for upholding OMEGA's prestigious brand image and delivering unparalleled luxury service.

Key Responsibilities

• Support the achievement and exceedance of boutique sales targets and Key Performance Indicators (KPIs).
• Monitor daily sales performance and assist in implementing action plans to drive results.
• Contribute to maximizing conversion rates, average transaction value (ATV), and units per transaction (UPT).
• Actively participate in sales activities and client engagement initiatives to foster strong customer relationships.
• Support the sales team in identifying opportunities to enhance boutique performance.
• Conduct daily sales briefings and follow up on team performance to ensure alignment with goals.
• Ensure exceptional luxury service standards are consistently delivered to all clients.
• Effectively communicate OMEGA's heritage, innovation, and brand storytelling during client interactions.
• Build and maintain strong relationships with key clients and VIP customers.
• Support Customer Relationship Management (CRM) activities and client development initiatives.
• Monitor follow-up activities and client engagement programs to ensure client satisfaction.
• Ensure after-sales follow-up is completed according to company standards.
• Support the daily supervision of boutique staff, ensuring adherence to brand standards and operational procedures.
• Act as the Boutique Manager's deputy in their absence, ensuring seamless operations.
• Assist in the onboarding, coaching, and development of Sales Associates to enhance their skills and performance.
• Monitor staff performance and provide constructive feedback to foster growth and accountability.
• Promote teamwork, accountability, and a positive working culture within the boutique.
• Support the execution of training initiatives and product knowledge development for the team.
• Support daily boutique operations and the implementation of operational controls.
• Oversee cash handling, stock management, and reporting activities with accuracy and integrity.
• Ensure strict compliance with OMEGA policies, procedures, and security standards.
• Monitor inventory accuracy, manage stock transfers, replenishments, and conduct stock counts.
• Coordinate with logistics and support functions to ensure operational efficiency.
• Support the execution of opening and closing procedures for the boutique.
• Support the implementation of OMEGA's visual merchandising guidelines to maintain brand aesthetics.
• Ensure boutique displays reflect current campaigns and brand standards effectively.
• Monitor boutique presentation, cleanliness, and overall luxury atmosphere.
• Support product launches, activations, and marketing initiatives within the boutique.
• Ensure consistent execution of brand image standards across all touchpoints.
• Act as a communication bridge between management and boutique staff, facilitating clear information flow.
• Participate in management meetings, briefings, and performance discussions.
• Provide recommendations to improve boutique performance and client experience.
• Support the execution of management action plans and operational initiatives.

Qualifications and Requirements

• A Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
• A minimum of 3 to 5 years of experience in luxury retail is required.
• A minimum of 1 year of experience in a supervisory or senior sales position is necessary.
• Experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly preferred.
• Strong communication, coaching, and leadership skills are essential.
• A strong understanding of luxury service principles and clienteling techniques is required.
• Fluency in English is mandatory; proficiency in Arabic is preferred.

Required Skills

• Sales Performance
• Client Experience Management
• Team Supervision and Development
• Boutique Operations and Administration
• Visual Merchandising Execution
• Effective Communication
• Coaching and Mentoring
• Leadership and Motivation
• Clienteling and Relationship Building
• CRM Management
• Adherence to Luxury Retail Standards
• Inventory Awareness and Control
• Reporting and Data Analysis
• Compliance and Internal Controls

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves working within a luxury retail environment, supporting daily boutique operations and client engagement.

About the Role

OMEGA SA is seeking a motivated and experienced Boutique Manager to lead its boutique in Jeddah, Makkah, Saudi Arabia. This role is central to driving business growth, ensuring exceptional customer experiences, and upholding OMEGA brand standards. The Boutique Manager will be responsible for achieving sales targets, cultivating client relationships, and maintaining operational excellence within a luxury retail setting. The ideal candidate will possess a strong understanding of the luxury market, leadership capabilities, and a passion for service. This full-time position offers the opportunity to manage OMEGA's presence in a key Saudi Arabian city.

Key Responsibilities

• Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives, focusing on conversion rates, average transaction value (ATV), and units per transaction (UPT).
• Analyze sales reports, customer insights, and market trends to identify business opportunities and develop strategic action plans for growth.
• Ensure the delivery of an exceptional luxury customer experience across all touchpoints, promoting OMEGA's heritage, innovation, craftsmanship, and storytelling.
• Develop and nurture strong relationships with VIP and high-value clients, leading clienteling initiatives to foster loyalty and drive repeat business, while ensuring accurate client database management through CRM utilization.
• Lead, coach, motivate, and develop the boutique team, conducting regular performance reviews and coaching sessions to foster a culture of luxury service and operational excellence.
• Oversee all daily boutique operations, including inventory management, cash handling, POS transactions, and reporting, ensuring compliance with company policies, security procedures, and brand standards.
• Ensure flawless execution of OMEGA's visual merchandising guidelines, maintaining the boutique's presentation, cleanliness, and luxurious atmosphere to reflect global brand standards.
• Prepare and review boutique performance reports, analyzing sales trends and customer insights to develop improvement initiatives and provide business updates to management.
• Manage daily boutique operations and team activities, allocating responsibilities and resources effectively, and recommending recruitment, promotion, and development actions.
• Resolve operational and maintenance issues promptly, ensuring the security of boutique assets, products, and confidential information.
• Support private appointments, client events, and customer engagement activities to enhance client satisfaction and brand advocacy.
• Ensure proper after-sales follow-up and customer satisfaction to reinforce brand loyalty.
• Support product launches, marketing initiatives, and brand activations in collaboration with relevant teams.
• Monitor stock levels, transfers, replenishments, and inventory accuracy to ensure optimal stock availability and minimize loss.
• Guarantee compliance with boutique operating hours and manage team scheduling effectively.
• Ensure accurate reporting and timely completion of all administrative requirements.

Qualifications and Requirements

• Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
• A minimum of 5 years of experience in luxury retail.
• A minimum of 2 years in a boutique, store, or retail management role.
• Previous experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly desirable.
• Strong leadership, coaching, and people management skills are essential.
• A deep understanding of luxury clientele, CRM, and effective clienteling strategies.
• Proven experience utilizing retail systems and proficiency in Microsoft Office applications.
• Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

• Sales Management
• Business Development
• Clienteling
• Luxury Retail Excellence
• Customer Relationship Management
• Retail Operations
• Inventory Management
• Compliance & Controls
• Business Reporting
• Performance Analysis
• Team Leadership
• Coaching & Development
• Decision Making
• Accountability
• Performance Management

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5 years of experience, with at least 2 years in a management capacity within luxury retail. The specific experience required is 5-10 years in total. The company is OMEGA SA.

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a highly motivated and experienced Airfreight Business Development Manager to join their team in the Makkah region of Saudi Arabia, with a focus on Jeddah and Makkah. As a specialist in air, ocean, and land freight, DGFF offers integrated solutions to its global clients. This role plays a pivotal part in driving growth and increasing market share within a defined geographical area.

Role Responsibilities

The incumbent will contribute to the development of the business development strategy in line with financial objectives and group guidelines. This includes formulating business development plans and budgets, defining account management approaches, and tracking revenue and profit targets. New business development initiatives will be led to increase DHL's visibility with potential clients, and the sales team will be guided in building new relationships. Market studies will be conducted and new opportunities evaluated, including exploring opportunities with government entities. The role involves identifying and acquiring profitable business relationships with key clients, assisting in proposal preparation, and leading negotiations to secure new clients.

• Contribute to the development of the business development strategy in line with financial objectives and group guidelines.
• Formulate business development plans and budgets, including account plans for the assigned region.
• Monitor revenue, profit, and expenses, and coordinate efforts to achieve customer growth and retention.
• Plan and execute business development initiatives to increase DHL's visibility with potential clients.
• Lead the sales team in building relationships with potential clients.
• Conduct market studies and evaluate new opportunities.
• Identify and acquire profitable business relationships with key clients.
• Lead negotiations to secure new clients and support the team in closing significant sales.
• Monitor market trends and identify necessary changes in business development plans.
• Improve existing business development methods and techniques, and solve complex problems.
• Oversee the team to achieve objectives, including performance management and team member development.
• Influence stakeholders outside the direct scope of work regarding policies and practices.
• Develop strong and reliable relationships with business leaders across DHL.
• Collaborate and coordinate with third parties, such as external service providers.
• Advise clients and key stakeholders on processes, systems, and tools.

Required Qualifications

• Bachelor's degree.
• More than 6 years of relevant experience.
• More than 10 years of experience in the airfreight industry.

Core Skills

• Business Development Strategy.
• Sales.
• Market Research.
• Negotiations.
• Customer Relationship Management.
• Leadership.
• Team Management.
• Achieving Financial Goals.
• Market Share Growth.
• Profit Maximization.

Additional Information About the Work Environment

This is a full-time position based in the Makkah region, Saudi Arabia, covering Jeddah and Makkah. DHL Global Forwarding offers opportunities for professional development within a leading global logistics provider. The company is committed to attracting and retaining talent by fostering personal and professional growth, with a particular focus on developing women within the organization. Our vision is to be the undisputed leader in our industry, where people think of DGF when they think of freight.

About the Role

Kimberly-Clark is seeking a Key Account Manager E-Commerce to drive growth within its e-commerce channels across Saudi Arabia. This role focuses on building strong partnerships and maximizing business outcomes. The position is part of Kimberly-Clark's commitment to producing essential premium products that impact millions of lives globally.

Key Responsibilities

• Develop and maintain long-term strategic partnerships with key e-commerce accounts in Saudi Arabia, establishing Business Development Agreements (BDAs) and contracts to support mutual growth.
• Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment with company objectives, and report to the Head of Key Modern Trade.
• Maximize Kimberly-Clark's investments in BDAs through leadership and support of the field team, ensuring the effective implementation of all contracted elements.
• Collaborate with key customers to create comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional strategies, new product launches, and in-store visibility initiatives.
• Conduct monthly performance reviews and ensure the achievement of net sales targets, Key Performance Indicators (KPIs), and market excellence metrics.
• Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU and track monthly results to maintain forecast precision.
• Ensure net sales and KPI targets are met, with a focus on distribution, market share, product listings, price indexing, and market execution.
• Oversee payment collections from assigned accounts to enhance the cash conversion cycle.
• Improve the market performance of Kimberly-Clark brands through enhanced product availability, visibility, and competitive pricing strategies.

Qualifications and Requirements

• Proven experience in Key Account Management, preferably within the Fast-Moving Consumer Goods (FMCG) or similar industries.
• A strong track record in relationship-building, contract negotiation, and team leadership.
• Ability to create and execute effective business plans with clear performance targets.
• A results-oriented mindset with strong analytical skills for tracking KPIs and sales forecasts.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.
• Experience required: 5-10 years.

Required Skills

• Key Account Management
• Relationship Building
• Contract Negotiation
• Team Leadership
• Business Planning
• Performance Management
• Sales Forecasting
• Analytical Skills
• Communication Skills
• Interpersonal Skills

Work Environment and Location

This is a full-time position. The primary work location is the Jeddah Sales Office in Jiddah, Makkah, Saudi Arabia, with additional presence in Makkah. Kimberly-Clark offers a hybrid working model, balancing remote work with intentional in-person collaboration.

• Market Coverage:
  • Regularly follow up with customers on the customer list.
  • Create new customers by identifying new opportunities.
  • Visit consulting and engineering offices to maintain good relationships.
  • Follow up on all inquiries, whether incoming or from the media.
• Preparation of Customer Offers:
  • Study customers' verbal or written technical requirements.
  • Identify and specify major technical requirements.
  • Price using the pricing system or inventory price list.
  • Draft technical and commercial offers.
• Coordination Assignments:
  • Coordination with the BDM on content and pricing of offers.
  • Collaboration with the Regional Sales in-Charge on daily work agenda.
  • Coordinate with the spare parts department for any related requirements.
  • Collaborate with the service department for annual maintenance contracts and related preparations.
• Customer Follow-up:
  • Deliver offers to customers and maintain regular contact until deals are concluded.
  • Assist customers in obtaining consultants' approval when necessary.
  • Provide support on design or modifications per supplier requirements.
  • Supervise equipment PDI, delivery, testing, commissioning, and final handover to end users.
  • Ensure timely collection of customer credit payments.
• Market Intelligence:
  • Monitor and report competitors' activities such as sales, promotion activities, inventory, and quality of after-sales service.

About the Role

Jotun Middle East, India, and Africa (MEIA) is seeking a proactive and organized Sales Coordinator to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time role will provide essential administrative and sales support to the Sales and Marketing team, ensuring operational efficiency and contributing to the achievement of departmental Key Performance Indicators (KPIs). The Sales Coordinator will play a vital role in inter-departmental coordination, managing daily sales transactions, and ensuring customer needs are met. This position will report directly to the Regional Sales Manager for Projects.

Context of Work at Jotun

Jotun's presence in the Middle East, India, and Africa region began in 1962. Jotun Saudi Arabia Ltd., established in 1984, is a significant market within this region. With a commitment to growth, innovation, and profitability, Jotun Saudi Arabia operates two production facilities and five warehouses, employing over 450 individuals. The company is dedicated to providing meaningful work for its employees, continuous learning opportunities, and career development, supported by its core values: Loyalty, Care, Respect, and Boldness.

Key Tasks and Responsibilities

• Provide comprehensive administrative support to the sales team, assisting with daily project and retail sales activities.
• Manage and process paperwork, proposals, quotations, tenders, and bids to ensure effective sales support and optimal results.
• Assist sales staff in following up on the collection of Days Sales Outstanding (DSO) to maintain Jotun's financial liquidity.
• Effectively coordinate between the Sales Manager, sales staff, and other internal stakeholders through communication and dissemination of relevant information.
• Relay all external inquiries and incoming information accurately and efficiently.
• Liaise with the Customer Service department regarding price changes and customer inquiries, and assist in updating system prices.

Qualifications and Requirements

• Diploma or Bachelor's degree.
• 1 to 2 years of relevant experience in a sales support role.
• Proficiency in both Arabic and English, spoken and written.

Core Skills

• Competence in sales and administrative support.
• Strong inter-departmental coordination ability.
• Experience in managing daily sales transactions.
• Ability to handle paperwork, proposals, quotations, tenders, and bids.
• Skill in following up on Days Sales Outstanding (DSO) collection.
• Effectiveness in communication and dissemination of relevant information.
• Ability to clearly convey external inquiries and information.
• Coordination with customer service and updating system prices.
• Proactive and action-oriented, taking responsibility for results.
• Ability to build and utilize a useful network of contacts and relationships to achieve goals.
• Demonstrate specialist knowledge and expertise in the work area and engage in continuous professional development.
• Use a systematic and organized approach, planning ahead, setting clear priorities, and allocating resources effectively.
• Communicate in a clear, concise, and organized manner, speaking with authority and conviction, and presenting effectively.
• Collaborate well with others, sharing knowledge, expertise, and information, and supporting others in achieving team goals.

Additional Job Details

This is a full-time position requiring a regular contract. Jotun offers competitive compensation and benefits, continuous learning opportunities through on-the-job training and the Jotun Academy, and prospects for career development across multiple disciplines and geographies. The company fosters a supportive and inclusive culture with leaders focused on engaging and empowering their teams. Team building and social activities are also prioritized to enhance a sense of community.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This contract position is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The role is full-time and suitable for individuals looking to start a career in sales and marketing within the luxury hospitality sector, with no prior supervisory experience required. As part of Marriott International, The Ritz-Carlton is committed to delivering exceptional experiences and upholding its service standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including commissions, leads, and third-party data.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Sales
• Marketing
• Customer Service
• Communication
• Teamwork

Work Environment and Details

This is a contract, full-time position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The position is classified as Non-Management. No specific licenses or certifications are required for this role.

About the Role

PepsiCo is seeking a motivated and detail-oriented Sr. Merchandiser to join its sales team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to maximizing on-shelf presence and ensuring attractive product presentation to consumers, contributing to the company's strategic goals within the region. PepsiCo is a global leader in beverages and convenient foods, driven by a vision to be the Global Leader by Winning with PepsiCo Positive (pep+), fostering a dynamic, collaborative, and inclusive culture.

Key Responsibilities

• Maximize on-shelf presence for PepsiCo products across all assigned outlets.
• Adhere strictly to planograms for both on-shelf and off-shelf displays.
• Conduct in-store sampling sessions and promotions as required.
• Report any non-compliance with agreed arrangements to the pre-seller immediately.
• Provide the pre-seller with the latest market information to identify selling opportunities.
• Visit specific Out-of-Territory (OT) outlets according to the daily journey plan.
• Merchandise SSFL products within OT stores in various access points, including shelves, stands, and floor displays.
• Place Point of Sale (POS) material adjacent to SSFL displays where applicable.
• Ensure all access points are merchandised according to approved planograms.
• Rotate product using the First-In, First-Out (FIFO) method and remove sub-standard products.
• Maintain a clean and fresh stock of SSF products on the shelf at all times.
• Monitor and report competitive activities within the assigned territory.
• Report any deviations from agreed terms with assigned OT customers/outlets.
• Report daily activities of the prior day to your supervisor.
• Participate in sampling and redemption campaigns when required.
• Maintain appropriate personal appearance and professional behavior in line with the Frito Lay code of conduct.

Qualifications and Requirements

• Possess a valid driving license.

Required Skills

• Service-level oriented
• Strong communication skills
• Strong interpersonal skills

Work Location and Type

This is a full-time position based in Jiddah, Makkah, Saudi Arabia, with specific coverage in the cities of Jeddah and Makkah.

About the Role

Al Etihad Cooperative Insurance Company, a public joint-stock company in Saudi Arabia and an extension of United Insurance Company (established 1983 in Bahrain), is seeking a Broker Relationship Senior Manager. The company is listed on the Saudi Stock Exchange (Tadawul) under symbol 8170 and is licensed for all types of insurance, including general, medical, motor, and protection & savings. With a network of offices across the Kingdom, Al Etihad Cooperative Insurance Company is committed to providing a high level of service.

This position is integral to driving the growth of the bancassurance business by developing and managing strategic relationships with banking partners. The role involves coordinating with bank stakeholders, promoting insurance products, and supporting sales strategies to enhance business growth and client satisfaction.

Key Responsibilities

• Build and manage strategic relationships with banking partners to support bancassurance business growth.
• Coordinate with bank stakeholders and branch teams to promote insurance products and services.
• Support the execution of bancassurance sales strategies and partnership development initiatives.
• Monitor sales performance, portfolio growth, and business pipeline across assigned banking channels.
• Conduct product presentations, engagement sessions, and training activities for bank teams as needed.
• Collaborate with internal departments to ensure smooth policy issuance and after-sales service delivery.
• Identify opportunities for cross-selling and increased insurance penetration within banking channels.
• Maintain effective communication with banking partners to enhance service quality and client satisfaction.
• Prepare business performance reports and partnership updates for management review.
• Ensure compliance with company policies, banking agreements, and regulatory requirements.

Qualifications and Requirements

• A Bachelor's degree in insurance, Business Administration, Finance, Marketing, or a related field.
• A minimum of 2 years of experience in bancassurance, insurance, or with brokers.
• Good understanding of bancassurance operations, partnership management, and sales processes.
• Knowledge of insurance products and customer relationship management practices.
• Proficiency in Microsoft Office applications and business reporting tools.
• Good verbal and written communication skills in both Arabic and English.

Required Skills

• Bancassurance
• Insurance
• Brokers
• Partnership Management
• Sales Processes
• Insurance Products
• Customer Relationship Management
• Communication
• Presentation Skills
• Relationship-building
• Business Growth Initiatives
• Microsoft Office Applications
• Business Reporting Tools

Work Environment and Details

This is a full-time position based in Jeddah, Makkah. The role requires 2-5 years of experience. The company operates across the Kingdom of Saudi Arabia.

About the Role

SOHO Group is seeking a Store Manager for its ALO store located in Jeddah, Makkah, Saudi Arabia. ALO is a lifestyle retailer focused on activewear and clean beauty. The Store Manager will be responsible for all aspects of store operations, fostering a productive work environment, and achieving sales and profitability targets. This role is key to upholding ALO's mission and values, driving operational excellence, maintaining merchandising standards, and developing the store team.

Key Responsibilities

• Develop and implement retail strategies to achieve business growth and targets.
• Maintain an understanding of the local market, clientele, and competitors to inform strategy.
• Monitor business trends impacting store success and adapt strategies accordingly.
• Utilize Key Performance Indicators (KPIs) to develop and support business-driving strategies.
• Lead the store team using company tools, incentives, and strategies to achieve sales goals.
• Ensure the team embodies ALO's mission and principles, communicating the brand's identity to customers.
• Foster growth, accountability, and inclusivity through development, performance management, training, and coaching.
• Conduct talent analysis and establish career progression plans to enhance talent retention.
• Establish internal and external talent pipelines through succession planning and recruitment.
• Oversee Sales & Service, Operations, and Visual Managers for effective strategy execution.
• Support the execution of operational and visual guidelines to maintain brand standards.
• Champion visual merchandising standards on the sales floor using business performance data.
• Support a safe work environment and ensure efficient store operations.
• Collaborate with cross-functional business partners to support organizational goals.
• Act as a brand ambassador, cultivating a store culture aligned with ALO's mission and values.
• Navigate the organization effectively, balancing business needs with brand culture.
• Create and implement effective store-wide communication strategies.

Qualifications and Requirements

• A minimum of 10 years of leadership experience in retail or a related industry.
• Proven ability to manage peak and seasonal business periods while maintaining service standards and commercial performance.
• Previous luxury retail experience is considered a strong asset.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Required Skills

• Proficiency in MS Office Suite, including Word, Excel, and Outlook.
• Exceptional interpersonal and communication skills, both verbal and written.
• Agility and the ability to manage multiple tasks effectively in a changing environment.
• Strong time management skills and personal accountability.
• Demonstrated professionalism, integrity, and respect in all interactions.
• Adaptability to the changing needs of the business and a positive approach to challenges.
• Proactiveness, initiative, and confidence in working towards boutique goals and objectives.
• A business owner mindset with an entrepreneurial spirit.
• An independent work ethic.

Work Environment and Details

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The work environment is described as young and dynamic, offering opportunities for professional growth. SOHO Group is committed to employee well-being and fosters a culture of loyalty and belonging.

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

• Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
• Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
• Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
• Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
• Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
• Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

• Possess 2 to 5 years of relevant experience in branch supervision or area management.
• Demonstrate prior experience within the food and beverage or retail sectors.
• Exhibit strong leadership capabilities and excellent organizational skills.
• Hold a valid Saudi driving license and preferably own a car.
• Be able to travel within the Jeddah region as required by the role.
• Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

• Leadership and team motivation
• Branch supervision and area management
• Operational performance monitoring
• Sales target achievement
• Customer service quality assurance
• Organizational and planning abilities
• Effective communication
• Experience in the food & beverage sector
• Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.