Full-time Loan Officer Jobs in Jeddah

About the Role

Trane Technologies, a global leader in climate solutions, is seeking a dedicated Credit & Collection Officer to join its team in Jeddah, Saudi Arabia. This role is essential for managing the Accounts Receivable portfolio for Trane Technologies' operations across the Middle East & Africa, with a specific focus on Trane Saudi Arabia's sales and Trade Finance activities. The primary objective is to minimize credit risk and maximize cash performance through effective credit and collection strategies. This is an on-site, full-time position.

Key Responsibilities

• Gather information for credit assessment and approval of payment terms, supporting the regional manager in credit risk and cash flow decisions.
• Conduct credit assessments for new and existing customers and approve credit limits within assigned Limits of Authority.
• Provide timely credit checking information and manage order holds and releases, notifying management of significant issues impacting receivable collection.
• Manage accounts receivable collection and maintenance, with a focus on Trade Finance requirements, including reviewing payment instruments like Letters of Credit and Promissory Notes, monitoring and escalating discrepancies, and preparing Trade Finance reports.
• Follow and optimize the collection protocol for the assigned portfolio, including sending monthly statements, pre-calling customers, registering promises to pay, following up on tasks, sending dunning letters, arranging customer visits, and escalating issues to management and the commercial team.
• Ensure funds are correctly applied to customer accounts and invoices, minimizing unapplied cash, and supporting the cash application team.
• Prepare reports according to a monthly schedule and on an ad hoc basis for credit and financial functions.
• Expedite the resolution of customer disputes and queries by liaising with Sales, Order Management, and Warranty departments.
• Inform management regarding the effectiveness of strategies for various accounts.
• Promote a culture of continuous process improvement and collaborate actively with internal stakeholders.
• Support the Credit Centre of Excellence for major credit reviews when required.
• Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance and Sarbanes-Oxley.

Qualifications and Requirements

• University Degree in Business, Finance, Accounting, or a similar field.
• Minimum of 3 years of experience in a Credit & Collection role or a similar position.
• Hands-on work experience in credit and collection, preferably with experience from a manufacturing, contracting, or construction background.
• Experience working with Letters of Credit and Promissory Notes.
• Saudi National is a mandatory requirement for this position.

Required Skills

• Proficiency in Credit & Collection, Accounts Receivable management, and Credit Risk Management.
• Experience in Credit Investigation & Assessment, Credit Hold Management, and Order Release processes.
• Skilled in Collections Follow-up & Escalation, Query & Dispute Resolution, and conducting Customer Visits.
• Ability to manage Escalation to Collection Agencies and liaison with Commercial, Finance & Reporting Teams.
• Strong understanding of Compliance Activities, including Trade Finance, Letters of Credit, Promissory Notes, Payment Instruments, and Risk Discrepancies.
• Experience in preparing Trade Finance Reporting and optimizing Collection Protocols, including sending Dunning Letters.
• Proficiency in Cash Application and Reporting.
• Experience in liaising with Sales/Order Management/Warranty teams and supporting Process Improvement initiatives.
• Ability to support the Credit Centre of Excellence and ensure compliance with Corporate and Local Credit Policies, Trade Compliance, and Sarbanes-Oxley regulations.
• Solid understanding of Financial Analysis and strong Reconciliations skills.
• Excellent proficiency in Microsoft Excel and Microsoft Outlook, along with general MS Office Skills.
• Good ERP knowledge.
• Strong Communication (Verbal/Written) and Negotiation Skills, with the confidence to address genuine disputes.

Work Environment

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience. Work is conducted 5 days per week.

About the Role

Hilti Saudi Arabia is looking for a Credit & Collection Analyst to join their team in Jeddah, Makkah. This role plays a vital part in ensuring the financial health of operations by managing credit and collection activities in full compliance with company and local credit policies. You will directly contribute to reducing Days Sales Outstanding (DSO) and achieving Accounts Receivable (AR) aging targets, supporting Hilti's purpose of Building a Better Future.

While the position is based in Jeddah, Makkah, you will be part of the wider KSA operations, working within a dynamic and supportive environment that fosters autonomy and teamwork. Hilti is a global leader in construction innovation, recognized as a 'Great Place to Work' in KSA, offering significant opportunities for learning, development, and career advancement both nationally and internationally.

Key Tasks and Responsibilities

• Manage the entire process of assessing customer credit risk and providing payment terms recommendations to the sales force, adhering to the company's credit policy.
• Establish and maintain an efficient and customer-oriented process for proactive claims and follow-ups.
• Proactively resolve credit-related issues, investigating and assessing customer financial standing.
• Investigate and resolve billing errors and customer complaints.
• Communicate effectively with relevant stakeholders within the organization to provide updates on customer issues and situations affecting risk and order release.
• Promote efficiency and effectiveness in credit and collection operations.
• Participate in local and regional projects within the Credit & Collection department.

Qualifications and Requirements

• Minimum 2-5 years of experience in credit review, accounting, accounts receivable, internal/external audit, or financial control.
• Strong communication skills with fluency in English, both spoken and written.
• Extensive knowledge of MS Office suite, with a specific requirement for advanced Excel skills.
• Proficiency in using SAP.
• Proven experience and understanding of financial statements, credit risk analysis, and credit practices and procedures.
• Strong attention to detail and excellent follow-up skills.
• Ability to work effectively within a cross-functional team environment.
• Willingness to streamline processes and adapt to changes.
• Motivation to learn, develop, and grow within the organization, with potential for local or international advancement.

Core Competencies

• Credit Risk Analysis
• Credit Practices and Procedures
• MS Office Suite (including Advanced Excel)
• SAP System
• Communication (Fluent English, spoken and written)
• Attention to Detail
• Follow-up
• Teamwork

Work Environment and Location

Hilti Saudi Arabia operates in Jeddah, Makkah, offering a full-time position. Hilti is committed to inclusivity, embracing diverse ideas and creating an environment where everyone feels valued and empowered to contribute. This commitment strengthens our teams, innovations, and impact, ultimately helping us Build a Better Future Together.