Join IHG Hotels & Resorts as a Reservation Agent!As a Reservation Agent at InterContinental Jeddah, you will provide prompt, courteous, and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards. Your role is crucial in ensuring that our guests feel special and cosmopolitan.
Key Responsibilities:- Handle guest reservations for individuals and groups via phone or in-person.
- Provide information on hotel services, local attractions, and travel directions.
- Stay updated on room rates, changes, and promotions.
- Promote teamwork through communication and coordination with other departments.
- Respond to guest complaints, ensuring total satisfaction.
About IHG Hotels & Resorts: A global leader in hospitality, IHG operates more than 6,300 hotels worldwide across a range of brands, from luxury to essential stays, and is committed to delivering True Hospitality for Good.