We are looking for a capable Sales/Customer Experience Executive to be part of our entertainment company, specialized in Formula 1 racing simulation. This role requires high skills in dealing with customers, understanding the experience provided, and the ability to represent the brand in a refined and professional manner.
Tasks and Responsibilities:
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Welcoming customers and visitors in a professional and polite manner.
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Explaining the details of the simulation experience and accompanying services confidently and clearly.
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Executing bookings and payments using the approved system.
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Coordinating with the operations team to ensure the experience flows smoothly from start to finish.
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Maintaining cleanliness and organization of the reception area and display space.
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Supporting events and special exhibitions within the gallery as needed.
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Interacting with visitors and answering their inquiries with confidence and knowledge.
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Raising feedback and suggestions to improve the customer experience.
Required Qualifications:
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Previous experience in sales, hospitality, or customer service (preferably in the entertainment sector).
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Politeness in conversation, smart professional appearance, and strong presence.
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Proficiency in using point of sale systems and booking software.
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Ability to learn quickly and understand the details of the Formula 1 experience.
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Commitment to punctuality and high discipline at work.
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Excellent communication skills and ability to work within a team.
Benefits:
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A modern and enjoyable work environment.
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Commissions or bonuses linked to performance.
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Opportunities for training and professional development.
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Working within a dynamic team on a promising project.
4,500 - 5,500 / Month
Full-time
