مدير تشغيل Jobs in Riyadh

About the Role

AstroLabs is a leading organization focused on facilitating market entry for high-growth companies into Saudi Arabia and the UAE. We provide comprehensive growth services, including business setup, co-working spaces, and recruitment, in collaboration with government and private sector partners to support key regional sectors and industry digitization. Our Riyadh office is a central hub for our operations and hosts a significant portion of our workforce. As a Community Ops Coordinator, you will be the primary point of contact for AstroLabs members and visitors at the main reception, playing a crucial role in delivering excellent customer service, resolving member issues, identifying potential leads, and ensuring the smooth operational flow of our space. We are looking for a proactive and engaging individual who embodies our motto, "Make it Happen," and is eager to contribute to our dynamic environment.

Key Responsibilities

• Manage the effective operation of the front of house and daily space operations.
• Operate the front desk, ensuring all members, prospective members, and guests receive a warm and professional greeting.
• Assist members and visitors with inquiries via phone, email, online chat, and walk-ins, as well as with deliveries, appointments, and requests.
• Provide members with the necessary tools and support for a seamless experience.
• Respond to and follow up on inquiries about AstroLabs, escalating issues and connecting individuals to the appropriate internal teams.
• Capture leads from calls, chat, and walk-ins, ensuring accurate recording.
• Handle supply purchases and deliveries for AstroLabs, including all consumables such as pantry and office supplies.
• Coordinate with service providers (cleaning, internet, security, maintenance) to ensure all facilities are in working order.
• Conduct routine checks to ensure all resources (printers, shared spaces, meeting rooms) are operational and the space is consistently clean.
• Maintain a concern log to identify and resolve issues promptly.
• Provide basic technology support, including printer setup, meeting room bookings, and account creation.
• Receive, distribute, and manage mail and courier shipments.
• Track and maintain all physical assets, including electronics and other resources.
• Schedule Training Room bookings for meetups and events.
• Manage the schedule of team members to ensure the space is adequately manned and serviced at all times.
• Manage cleaning staff.
• Support AstroLabs members' requests in a timely manner and route out-of-scope requests to the relevant team members.
• Support the Community Manager in managing the logistics of community events and other functions, including room setup, AV requirements, and food/refreshments.

Qualifications and Requirements

• Clear and structured communication with fluency in both Arabic and English (written and spoken).
• A natural people person with a passion for interaction and support.
• A proactive approach to identifying and implementing improvements for efficiency and speed.
• Methodical and organized, with the ability to prioritize activities based on impact and optimize workflows.
• Strong attention to detail.
• Exceptional organizational skills with a proven ability to multitask effectively.
• Extroversion, drive, and enthusiasm, coupled with a serious "make it happen" attitude.
• Ability to act as a brand ambassador for AstroLabs, representing the business professionally and positively at all times.
• Proficiency with the Microsoft Office suite, particularly Excel, Word, and PowerPoint.
• Proficiency with Google Apps, including Drive, Sheets, Docs, and Forms.

Required Skills

• Communication
• Customer Service
• Organizational Skills
• Microsoft Office Suite
• Google Apps

Work Environment and Opportunity

This role is based in Riyadh, Saudi Arabia, and is a full-time position. It offers a chance to learn in a rapidly growing environment and contribute to Saudi Vision 2030. You will gain exposure to diverse teams, both locally and internationally, and work on programs aligned with future development. We provide a dynamic work environment where innovation and proactive actions are encouraged. You will have the opportunity to work closely with colleagues focused on driving impact and to grow, develop, and learn through collaboration and leadership opportunities.

About the Role

Buro Happold is seeking a Senior Design Manager – Landscape Architect to lead landscape design management for a significant luxury destination development in Riyadh, Saudi Arabia. This role is central to shaping the external environment of a premium development where landscape architecture is integral to the overall guest and user experience. The position requires ensuring design excellence, technical coordination, and seamless integration of landscape design with other project elements.

This is a senior, design-led position on a high-visibility development, offering the opportunity to influence the landscape identity of a major project. The role involves overseeing the delivery of landscape architecture packages across all project stages, from concept design through to construction support, ensuring alignment with project objectives and maintaining a high standard of design quality.

Key Responsibilities

• Lead landscape design management across all project stages, from concept design through detailed design and construction support.
• Manage landscape consultants, public realm designers, and specialist subconsultants to ensure high-quality deliverables.
• Review design submissions for quality, coordination, feasibility, and compliance with project objectives and client requirements.
• Ensure the seamless integration of landscape design with architecture, structures, irrigation systems, lighting, utilities, and sitewide infrastructure.
• Lead design reviews, material discussions, and technical coordination workshops to foster collaboration and resolve design challenges.
• Manage design risks, potential programme impacts, and interface issues related to public realm and landscape packages.
• Support value engineering and design optimisation initiatives while upholding premium design quality and enhancing the user experience.
• Coordinate closely with the client, operators, and project teams to align on design intent, maintenance considerations, and operational requirements.
• Monitor consultant deliverables, reporting on progress, identifying constraints, and facilitating necessary decisions.
• Support procurement processes and consultant selection activities as required.

Qualifications and Requirements

• Bachelor's degree in Landscape Architecture, Architecture, or a related design discipline.
• Significant experience in landscape design management, specifically on high-end hospitality, residential, mixed-use, or destination projects.
• Strong understanding of public realm design principles and best practices.
• Proven ability to manage multidisciplinary coordination and complex design interfaces effectively.
• Demonstrated experience in external works coordination and landscape detailing.
• Good understanding of design review processes, authority approvals, and construction support procedures.
• Middle East project experience is strongly preferred.

Required Skills

• Landscape Architecture
• Architecture
• Design Management
• Public Realm Design
• External Works Coordination
• Landscape Detailing
• Multidisciplinary Coordination
• Design Interfaces Management
• Communication
• Stakeholder Management
• Design Review
• Approvals Process Management
• Construction Support
• BIM awareness and experience with digital coordination workflows are preferred.

Work Context

This contract role is based in Riyadh, Saudi Arabia. Buro Happold is committed to fostering a diverse and inclusive workplace and welcomes applications from individuals seeking flexible working patterns. The company aims to create an environment where everyone can thrive and contribute unique perspectives. Applicants are encouraged to inform the company if any adjustments are needed during the application process.

Job Title: Technical Business Follow-up Officer (Liaison with the Technical Provider) Reports to: Management / Operations Manager Job Type: Full-time

Overall Objective of the Job Follow up on the technical works of the contracted company and supervise its outputs to ensure compliance with the company's requirements, timelines, and agreed-upon standards, and act as a liaison between the company's management and the technical provider.

Main Duties and Responsibilities

• Follow up on the workflow at the technical company daily and ensure adherence to the timeline and delivery phases.
• Review outputs and deliveries before approval and ensure compliance with the agreed-upon requirements and specifications.
• Document the company's requirements and translate them into clear tasks for the provider and follow up on their implementation.
• Prepare periodic reports (weekly/monthly) on the percentage of completion, outstanding issues, and risks, and submit them to management.
• Follow up on contract items and Service Level Agreement (SLA) and ensure the provider's compliance with them.
• Manage coordination meetings with the technical company and document their minutes and decisions.
• Receive reports and observations from company employees and follow up on their processing with the provider until closure.
• Follow up on technical support and maintenance and ensure problem resolution within the specified timeframe.
• Review invoices and dues against what has actually been delivered before approving them for payment.
• Organize and securely archive documents, contracts, login credentials, and permissions.

Educational Qualifications

About the Role

Talent Blueprint FZ LLC is seeking a Fan ID Technical Manager to oversee the technical aspects of the Fan ID solution for a major international event. This role involves the planning, implementation, integration, testing, and operational delivery of the Fan ID technical ecosystem, ensuring its functionality and integration with various event and government systems. The Fan ID Technical Manager will be responsible for the successful technical execution of the Fan ID system, which is crucial for event access, security, and participant management. This position requires a proactive approach to technical challenges and strong coordination with diverse stakeholders to achieve project objectives.

Key Responsibilities

• Lead the technical planning, deployment, and operation of the Fan ID system throughout its project lifecycle.
• Manage the integration of Fan ID systems with ticketing, accreditation, access control, immigration, security, and other relevant platforms.
• Coordinate with technology providers, system integrators, government entities, and other key stakeholders to ensure alignment and successful delivery.
• Oversee system architecture, define interface requirements, manage APIs, specify data exchange needs, and maintain technical documentation.
• Develop and manage detailed technical project plans, implementation schedules, testing plans, and operational readiness activities.
• Lead User Acceptance Testing (UAT), System Integration Testing (SIT), operational testing, and troubleshooting activities.
• Monitor system performance, stability, security, and availability before and during the operational phase of the event.
• Coordinate incident management, drive issue resolution, and oversee technical support activities.
• Ensure compliance with cybersecurity, data protection, privacy, and information security requirements.
• Support venue and site readiness activities and oversee the deployment of Fan ID-related infrastructure.
• Prepare technical reports, operational procedures, risk assessments, and post-project evaluations.
• Manage relationships with vendors, suppliers, and technical service providers.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Systems Engineering, Telecommunications, or a closely related field.
• A minimum of 7 years of progressive experience in managing large-scale technology projects, identity management systems, digital platforms, ticketing systems, accreditation systems, or event technology operations.
• Demonstrated strong experience in managing complex system integrations and multi-stakeholder technology environments.
• Proven experience with identity management platforms, access control systems, ticketing systems, or government digital services.
• Solid understanding of APIs, system architecture, databases, cloud platforms, and core cybersecurity principles.
• Exceptional project management and stakeholder management skills.
• Excellent analytical, problem-solving, and communication skills.
• Fluent in English; proficiency in additional languages is an advantage.

Technical Skills and Expertise

• Identity Management Systems
• Digital Platforms
• Ticketing Systems
• Accreditation Systems
• Event Technology Operations
• System Integrations
• Access Control Systems
• Government Digital Services
• APIs
• System Architecture
• Databases
• Cloud Platforms
• Cybersecurity Principles
• Fan ID and Digital Identity concepts
• Visitor Registration and Access Management
• Customer Onboarding Solutions
• Identity and Access Management (IAM)

Preferred Experience

• Supporting major international events, sporting events, exhibitions, festivals, government programs, or large-scale public initiatives.
• Experience with Fan ID, digital identity, visitor registration, accreditation, border management, access management, or large-scale customer onboarding solutions.
• Coordinating with government technology entities, national digital platforms, and identity management ecosystems.
• Relevant certifications in project management, cloud technologies, cybersecurity, enterprise architecture, or identity and access management are highly desirable.

Work Details

This is a contract position with Talent Blueprint FZ LLC, located in Riyadh, Saudi Arabia. The contract duration is from July 1, 2026, to February 15, 2027. The role requires 5-10 years of experience.

About the Role

Qiddiya is seeking a Manager - Road Safety Design to join its team in Riyadh, Saudi Arabia. This role is responsible for developing and implementing road safety design solutions to ensure the safety and efficiency of transportation infrastructures. The position contributes to Qiddiya's objective of establishing a world-class entertainment destination by enhancing user experience and adhering to high safety standards.

Key Responsibilities

• Lead the design process for road safety features in alignment with Qiddiya's strategic objectives and safety policies.
• Conduct comprehensive safety assessments and audits on existing and planned road designs to identify risks and develop mitigation strategies.
• Collaborate with multidisciplinary teams to integrate road safety measures into urban planning and infrastructure development projects.
• Prepare detailed design documents, reports, and safety plans for stakeholder and management review.
• Organize and facilitate workshops, training sessions, and safety campaigns to promote road safety awareness.
• Monitor road safety performance metrics and propose improvements based on data analysis.
• Establish and maintain partnerships with relevant government entities and stakeholders to advance road safety initiatives.
• Ensure compliance with local and international road safety regulations and best practices.
• Oversee the mentorship and professional development of junior staff within the road safety design team.

Qualifications and Requirements

• A Bachelor's degree in Civil Engineering, Transportation Engineering, or a related field is required; a Master's degree is preferred.
• A minimum of 7 to 10 years of progressive experience in road safety design, traffic engineering, or similar roles.
• Strong knowledge of road safety design principles and methodologies, including expertise in conducting safety audits and assessments.
• Excellent analytical skills with the ability to interpret traffic data and identify safety trends.
• Proven experience in managing road safety projects and collaborating with engineering teams.
• Effective communication and interpersonal skills for engaging with stakeholders.
• Familiarity with design software and tools used in transportation engineering and road safety.
• A proactive approach to problem-solving and a commitment to fostering a culture of safety.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

Required Skills

• Road Safety Design
• Traffic Engineering
• Safety Audits and Assessments
• Urban Planning and Infrastructure Development
• Data Analysis
• Road Safety Regulations and Best Practices
• Mentorship and Team Development
• Problem-Solving
• Communication and Interpersonal Skills
• Proficiency in relevant Design Software and Transportation Engineering Tools

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic team environment focused on developing a world-class entertainment destination.

About the Role

National Advanced Systems Co. Ltd. (NASCO) is seeking a Human Resources Manager to join its headquarters team in Riyadh. NASCO is a leader in providing mission-critical communication, security, and technology solutions, specializing in integrated offerings across public safety, security systems, tactical communications, cybersecurity, and managed services. This role is responsible for overseeing the company's comprehensive HR function and supporting its continued growth and strategic objectives.

Key Responsibilities

• Manage the daily operations of the Human Resources department, ensuring efficient delivery of HR services.
• Lead all recruitment activities, including sourcing, interviewing, and onboarding, and support workforce planning.
• Oversee employee relations, providing guidance on HR policies and best practices to foster a positive work environment.
• Administer performance management processes and support employee development initiatives.
• Ensure strict compliance with Saudi labor regulations and internal company policies.
• Maintain accurate HR records, systems, and documentation.
• Support and implement initiatives to enhance employee engagement and workplace effectiveness.
• Partner with management on staffing, organizational development, and people-related strategic matters.

Qualifications and Requirements

• A Bachelor's degree in Human Resources, Business Administration, or a closely related field.
• A minimum of 5 years of progressive experience in Human Resources.
• Demonstrated strong knowledge of Saudi labor law and current HR practices in the Kingdom.
• Proven experience in recruitment, employee relations, performance management, and HR operations.
• Excellent communication and interpersonal skills.
• Ability to work effectively with employees and management across various departments.
• Professional HR certifications such as CIPD, SHRM, or PHR are highly preferred.
• This position is open to Saudi nationals only.

Required Skills

• Recruitment and Talent Acquisition
• Employee Relations Management
• Performance Management Systems
• HR Operations and Service Delivery
• Compliance with Labor Laws and Regulations
• HR Record Keeping and Systems Management
• Employee Engagement Strategies
• Workplace Effectiveness Improvement
• Staffing and Workforce Planning
• Organizational Development
• People Management
• Strong Communication Skills
• Interpersonal Skills

Work Environment and Application

This is a full-time position based in Riyadh, Saudi Arabia. Interested candidates are invited to submit their updated CV to a@********************. Please include "Human Resources Manager" in the subject line of your email.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for all operations.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to verify understanding and completion.
• Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are active and implemented across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and effectively handle guest problems and complaints.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service
• Leadership
• Teamwork
• Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

About the Role

AtkinsRéalis is seeking a specialized Maximo Officer to join their team in Riyadh, Saudi Arabia. This role is full-time and on-site, and is essential for managing and optimizing our IBM Maximo system, ensuring the accuracy and completeness of asset and facility equipment data. You will play a key role in supporting project teams and maintaining the smooth operation of the system, contributing to the effective management of corrective and preventive maintenance activities across the account.

As a global engineering and nuclear services organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to engineering a better future for our planet and its people, and this role is integral to achieving that mission by ensuring our asset management systems are robust and efficient.

Key Tasks and Responsibilities

• Verifying, creating, and managing asset and facility equipment, including their locations and hierarchies within IBM Maximo.
• Validating Maximo asset inventory data to ensure its completeness and accuracy.
• Developing and measuring performance metrics to create dashboards using Power BI, and communicating corrective and preventive maintenance activities internally and externally.
• Gathering data requirements for Maximo workflows.
• Collaborating with Maximo specialists to ensure data requirements align with local objectives and expectations.
• Ensuring optimal performance of the Maximo system by conducting daily system checks according to established operating procedures.
• Implementing small-scale configuration changes to Maximo EAM and the Maximo application suite.
• Providing support to project teams implementing larger system changes.
• Supporting the asset data team to ensure the most efficient data loading.

Required Qualifications and Experience

• Minimum of 5-7 years of experience in Maximo management, asset management, or enterprise asset management systems.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• Strong knowledge of IBM Maximo EAM, including workflows and configuration management capabilities.
• Proficiency in using Power BI or similar tools for creating dashboards and performance reporting.
• Ability to validate data accuracy and identify gaps in asset inventories.
• Strong collaboration skills to work effectively with specialists, project teams, and stakeholders.
• Problem-solving ability to address system issues and ensure smooth operations.
• Willingness to commit to full-time, on-site presence in Riyadh.

Technical Skills

• IBM Maximo EAM
• Workflows
• Configuration Management
• Power BI
• Data Validation
• Asset Inventory Management
• Collaboration
• Problem Solving

Work Environment and Location

This position is full-time and requires on-site presence in Riyadh, Saudi Arabia. The role requires a commitment of 5-10 years of experience in the field.

AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and professional growth, including:

• Tax-free salary
• Life insurance coverage
• Medical insurance
• Annual leave allowance
• Company end-of-service gratuity
• Discretionary bonus program
• Annual contribution for flight tickets
• Transport and accommodation allowances
• Employee wellness program with 24/7 access to financial, legal, family care, personal health, fitness, and nutrition specialists.

About the Role

AtkinsRéalis is seeking a motivated SLA Manager - AFC to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing all Service Level Agreement (SLA) obligations for AFC contractors, ensuring adherence to contractual Key Performance Indicators (KPIs) and maintaining operational efficiency. The SLA Manager will manage corrective and preventive maintenance activities, review SLA performance reports, validate invoices, and streamline workflows using the EAMS (Maximo) system. This position acts as a technical liaison between contracts, operations, and stakeholders, providing feedback for future contract variations and ensuring the smooth execution of day-to-day AFC operations.

As a global engineering services and nuclear organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to helping our clients engineer a better future. This role offers an opportunity to contribute to impactful projects within the Saudi Arabian market.

Key Responsibilities

• Manage AFC contractors' SLA obligations in strict accordance with contractual requirements.
• Oversee all AFC corrective and preventive maintenance activities to ensure timely and effective execution.
• Review monthly SLA reports, verifying performance against defined KPIs.
• Substantiate SLA invoices based on performance against defined KPIs.
• Review SLA plans, RAM (Reliability, Availability, Maintainability) plans, and Standard Operating Procedures (SOPs) for all maintenance activities.
• Develop and implement SOPs, processes, and EAMS (Maximo) workflows to streamline SLA management and address any breaches.
• Provide comprehensive technical support to the contracts team for the enforcement of SLA obligations.
• Offer critical technical feedback for the development and refinement of future contract variations.
• Manage and lead the AFC SLA inspection team, ensuring high standards of performance and compliance.
• Oversee EAMS (Maximo) workflows and processes related to service tickets and work orders.
• Develop and manage interface documents with stakeholders, clearly defining scope and escalation matrices.
• Conduct workshops, meetings, and interfaces with internal and external stakeholders to effectively resolve operational issues.

Qualifications and Requirements

• Bachelor's degree in Engineering, IT, or a related field.
• Proven experience in SLA management, including oversight of maintenance activities and contract enforcement.
• Demonstrated ability to evaluate SLA performance and provide insightful technical feedback.
• Strong stakeholder management and liaison capabilities.
• Experience in managing inspection teams and coordinating cross-functional activities.
• Aptitude for resolving operational issues and streamlining processes effectively.

Required Skills

• Strong knowledge of AFC systems, SLAs, and KPIs.
• Proficiency in EAMS (Maximo) for workflow and process management.
• Expertise in SLA management and maintenance oversight.
• Skilled in contract enforcement and stakeholder management.
• Effective leadership and problem-solving abilities.

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in a relevant field.

About the Role

Alfanar, a prominent Saudi company with a global presence, is seeking an experienced SAP PS Functional Consultant to join their team in Riyadh, Saudi Arabia. This role is integral to the design, implementation, and support of SAP Project Systems (PS) solutions, specifically for Capital Expenditure (CAPEX) projects. The consultant will ensure effective project lifecycle management, accurate cost control, seamless integration with other SAP modules, and adherence to financial standards. Alfanar is recognized for its extensive manufacturing of electrical products, diverse energy solutions, and commitment to quality and human capital development, fostering a proactive and empowering work environment.

Key Responsibilities

• Design and configure SAP PS solutions to align with business requirements for CAPEX projects.
• Define and manage Work Breakdown Structures (WBS), networks, activities, and milestones within SAP PS.
• Maintain project profiles and configure settlement rules to ensure accurate financial postings.
• Configure CAPEX budgeting and Availability Control (AVC) functionalities within SAP.
• Monitor project budgets, commitments, and actual costs, providing insights into financial performance.
• Support cost planning, tracking, and variance analysis to optimize project expenditure.
• Integrate SAP PS with key modules including FI/CO (Financials & Controlling), MM (Procurement), PM (Plant Maintenance), and FI-AA (Asset Accounting).
• Facilitate the management of Assets under Construction (AuC) and ensure seamless settlement to fixed assets.
• Ensure compliance with financial controls and audit requirements throughout the project lifecycle.
• Support the end-to-end project lifecycle, from planning and execution to monitoring, reporting, settlement, and project closeout.
• Ensure accurate tracking and timely delivery of project data to stakeholders.
• Conduct thorough requirements gathering and perform fit-gap analysis for SAP PS implementations.
• Prepare detailed functional specifications and comprehensive documentation for SAP PS solutions.
• Support various testing phases, including Unit Testing, Integration Testing, and User Acceptance Testing (UAT), and resolve identified defects.
• Provide post-go-live support, manage system enhancements, and deliver user training.
• Mentor junior consultants and actively support knowledge transfer within the team.
• Effectively solve related problems that arise during project execution and escalate complex operational issues as needed.
• Ensure quality requirements are met by developing effective quality control processes and specifications.
• Coordinate well-defined written systems, policies, and procedures, and actively seek opportunities for automation.
• Comply with all relevant policies, procedures, and work instructions.
• Ensure compliance with relevant safety, quality, and environmental management procedures and controls to guarantee safety, legislative compliance, and high-quality service delivery.

Qualifications and Requirements

• Bachelor's Degree in Information Management Sciences & Systems or any relevant field.
• A minimum of 4 to 6 years of relevant work experience in SAP PS.
• Ability to obtain updated soft and technical skills related to the job.

Required Skills

• SAP PS Configuration and Implementation
• Work Breakdown Structures (WBS), Networks, Activities, and Milestones
• Project Profiles and Settlement Rules
• CAPEX Budgeting and Availability Control (AVC)
• Project Budgeting, Commitments, and Actual Cost Monitoring
• Cost Planning, Tracking, and Variance Analysis
• Integration with SAP FI/CO, MM, PM, and FI-AA modules
• Assets under Construction (AuC) and Settlement to Fixed Assets
• Financial Controls and Audit Requirements
• Project Lifecycle Management, Execution, Monitoring, Reporting, and Closeout
• Project Data Tracking
• Requirements Gathering and Fit-Gap Analysis
• Functional Specifications and Documentation
• Unit Testing, Integration Testing, and User Acceptance Testing (UAT)
• Defect Resolution and Post-Go-Live Support
• System Enhancements and User Training
• Mentoring and Knowledge Transfer
• Problem-Solving
• Quality Control
• Business Process Improvement and Automation
• Compliance
• Health, Safety, and Environment (HSE) Awareness
• Applications System Analysis and Design

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for Sales (AsstMgr-Sales I) to join their dynamic team. This full-time management position is based in the Financial District and plays a crucial role in driving sales initiatives and fostering long-term customer relationships. The ideal candidate will contribute to achieving sales objectives by focusing on building value-based connections with clients and ensuring seamless service delivery.

The role involves assisting with the solicitation and handling of sales opportunities, ensuring that business is properly and timely turned over for excellent service delivery. A key aspect of this position is leading day-to-day sales activities with a strong emphasis on cultivating lasting customer relationships that support the achievement of sales goals, including personal sales targets.

Key Responsibilities

• Assist with the solicitation and handling of sales opportunities to drive revenue and business growth.
• Ensure that all booked business is properly and timely turned over to relevant departments for seamless service delivery.
• Lead day-to-day sales activities with a focus on building long-term, value-based customer relationships.
• Achieve personal sales goals and contribute to the overall sales objectives of the location.
• Work collaboratively with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the local community to expand the customer base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover of business to Event Management.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
• Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
• Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
• Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
• Service existing customers to grow their share of business with W Hotels.
• Execute and uphold the company's customer service standards.
• Provide exceptional customer service consistent with the company's daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development
• Revenue Generation
• Customer Service

Work Location and Type

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Postal Code 13519.

About Marriott International and W Hotels

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. They foster an environment where associates' unique backgrounds are celebrated, recognizing that their strength lies in the rich blend of culture, talent, and experiences. They are committed to non-discrimination on any protected basis.

W Hotels' mission is to ignite curiosity and expand horizons, offering guests a chance to experience life. They aim to open doors and minds, inspired by new faces and experiences, operating with the belief that they are ready for anything. This philosophy has earned them a reputation for redefining luxury worldwide. The "Whatever/Whenever" service culture is central to their operations. W Hotels invites original, innovative individuals looking for future opportunities. Joining W Hotels means becoming part of the Marriott International portfolio of brands, offering a place to work at your best, realize ambitions, feel belonging within a global community, and become the best version of yourself.

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction. The role involves overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, while contributing to the hotel's financial objectives.

As part of Marriott International, W Hotels focuses on creating genuine guest experiences and reinventing luxury. This role offers an opportunity for professional growth within an international team, embodying the brand's Whatever/Whenever service culture.

Key Responsibilities

• Manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with staff to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
• Conduct daily inspections of guestrooms and public areas.
• Communicate guest room status to the Front Desk efficiently.
• Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Monitor and manage inventory of supplies to ensure adequate stock levels.
• Support and supervise an inspection program for all guestrooms and public spaces.
• Understand and manage the department's impact on the property's financial goals, aiming to meet or exceed budget targets.
• Ensure employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
• Participate in departmental meetings, conveying departmental goals to achieve desired results.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Establish and maintain open, collaborative relationships with employees.
• Schedule employees according to business demands and track time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is practiced and participate in recognition programs.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results.
• Participate in employee progressive discipline procedures.
• Acknowledge team successes and contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Respond to and handle guest problems and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Proficiency in Housekeeping operations and standards.
• Experience in Laundry operations (if applicable).
• Commitment to ensuring high levels of Guest Satisfaction.
• Strong Budget Management capabilities.
• Knowledge of Human Resources practices and employee management.
• Excellent Customer Service skills.

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519.

Company Commitment

W Hotels is an equal opportunity employer, committed to diversity and inclusion. The company celebrates the unique backgrounds of its associates and fosters an environment where everyone feels valued and has access to opportunity.

About the Role

Accenture Middle East is seeking a Dynamics CRM Functional (CE) Manager to join our team in Riyadh, Saudi Arabia. This role serves as a key liaison between business stakeholders and technical teams, focusing on the design, configuration, and delivery of Dynamics 365 Customer Engagement (CE) solutions. The position involves managing the full lifecycle of solution development, from initial requirements gathering and functional design through to testing, ensuring alignment with business processes and adherence to Microsoft best practices. The primary objective is to deliver innovative solutions that provide significant business value to clients.

Key Responsibilities

• Facilitate workshops and meetings with stakeholders to capture and document business requirements.
• Conduct fit-gap analysis and develop detailed functional specifications for Dynamics 365 CE solutions.
• Design Dynamics 365 CE solutions with a focus on configuration and minimal customization.
• Configure core Dynamics 365 CE components, including entities, forms, views, dashboards, workflows, and business rules.
• Prototype and validate business processes to ensure alignment with client needs.
• Lead the implementation of Dynamics 365 CE modules such as Sales, Customer Service, Marketing, and Field Service.
• Develop and execute comprehensive test plans to ensure solutions meet business and functional requirements.
• Deliver end-user training sessions and create user-friendly guides.
• Maintain documentation for implemented solutions to facilitate knowledge transfer.
• Provide post-go-live support to address client queries and ensure smooth operational transitions.
• Recommend opportunities for continuous improvement to optimize business processes and solution performance.
• Advise clients on leveraging the Power Platform and Microsoft CoPilot for innovation and improved business outcomes.

Qualifications and Experience

• Proven experience in Dynamics 365 CE implementation, configuration, and functional consulting.
• Strong expertise in leading requirement gathering, fit-gap analysis, and solution design workshops.
• Hands-on experience with Dynamics 365 CE modules including Sales, Customer Service, Marketing, and Field Service.
• Demonstrated leadership capabilities in managing projects and teams.
• Excellent stakeholder management skills.
• A deep understanding of aligning business processes with technology solutions.
• Commitment to adhering to Microsoft best practices in solution design and implementation.

Required Skills

• Dynamics 365 Customer Engagement (CE)
• Requirement Gathering
• Fit-Gap Analysis
• Solution Design
• Functional Testing
• Dynamics 365 CE Configuration (Entities, Forms, Views, Dashboards, Workflows, Business Rules)
• Dynamics 365 Sales
• Dynamics 365 Customer Service
• Dynamics 365 Marketing
• Dynamics 365 Field Service
• Test Plans Development
• End-user Training Delivery
• User Guides Creation
• Documentation Maintenance
• Post-go-live Support
• Continuous Improvement Recommendations
• Power Platform (Power Automate, Power Apps, Power BI)
• Microsoft CoPilot

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Preferred certifications include Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230), Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210), Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Microsoft Certified: Power Platform Solution Architect Expert (PL-600), and Microsoft Certified: Azure Fundamentals (AZ-900).

About the Role

Next Match AI, a company developing an AI platform for hiring, is seeking a Finance Manager to lead its financial operations in Riyadh, Saudi Arabia. This is a key leadership position within a growing technology company, operating under a hybrid work model. The Finance Manager will be responsible for the fiscal health of the KSA entity, supporting efficient scaling, and ensuring compliance with Saudi Arabian regulations. This role involves strategic influence, partnership with the CEO and Board, and coordination with international offices in London, Toronto, and Dubai.

NextMatch AI's mission is to connect verified candidates directly to employer systems, aiming to reduce manual screening and improve hiring accuracy. As the company expands in Saudi Arabia, this role is critical for supporting growth and aligning with the Kingdom's Vision 2030 digital transformation initiatives in the HR Tech sector.

Key Responsibilities

• Develop and maintain the financial roadmap for NextMatch AI's KSA and regional expansion initiatives.
• Oversee all VAT filings and ensure complete compliance with Zakat, Tax and Customs Authority (ZATCA) regulations, including electronic invoicing requirements.
• Lead the annual budgeting process and provide comprehensive monthly variance analysis to global leadership.
• Manage international fund transfers, payroll processing, and vendor payments across multiple currencies.
• Prepare high-level financial dashboards for investors and internal stakeholders.
• Act as the primary point of contact for external auditors and local financial institutions.

Qualifications and Requirements

• A minimum of 5 years of experience in Finance Management, with a preference for experience within the Tech, SaaS, or high-growth startup environments.
• A Bachelor's degree in Finance, Accounting, or Economics.
• A professional qualification such as CPA, ACCA, or CMA is highly preferred.
• A deep understanding of Saudi labor laws, Zakat regulations, and Saudi IFRS standards.
• Proficiency in cloud-based ERP and accounting software, including Oracle, NetSuite, Xero, or Zoho Books.
• Exceptional written and verbal communication skills in both English and Arabic.
• A "builder" mentality, with a demonstrated ability to create systems and processes from the ground up.

Required Skills

• Financial Strategy Development
• Compliance and Tax Management (including VAT filings, ZATCA regulations, and electronic invoicing)
• Budgeting and Forecasting
• Cash Flow Management (including international fund transfers, payroll, and vendor payments)
• Financial Reporting and Dashboard Creation
• Audit Management
• Experience in Tech, SaaS, or high-growth startup environments
• Knowledge of Saudi Labor Laws, Zakat, and Saudi IFRS Standards
• Proficiency with cloud-based ERP and accounting software (*, Oracle, NetSuite, Xero, Zoho Books)
• Excellent Communication Skills (English and Arabic)
• A proactive "builder" mentality

Work Environment and Compensation

This is a full-time, hybrid position based in Riyadh, Saudi Arabia. The role offers a monthly salary range of SAR 65,000 – SAR 85,000, plus executive benefits. This position provides a competitive compensation package and significant global exposure within an international structure, supporting the Kingdom's digital transformation in the HR Tech sector.

About the Role

Mövenpick Hotels & Resorts is seeking an Assistant Housekeeping Manager for its property in Riyadh, Saudi Arabia. This role supports the Executive Housekeeper in maintaining high standards of cleanliness, hygiene, and presentation across all hotel areas. The Assistant Housekeeping Manager will contribute to Mövenpick's service delivery by leading and motivating the housekeeping team and collaborating with other departments.

Key Responsibilities

• Oversee daily housekeeping operations, including task allocation based on occupancy and arrivals.
• Conduct inspections of guest rooms, public areas, and corridors to ensure compliance with hygiene standards.
• Coordinate with the Front Desk to provide real-time room status updates and manage guest requests.
• Liaise with the Engineering department for defect logging, deep cleaning, and preventative maintenance.
• Manage, motivate, and mentor housekeeping staff, fostering a positive team culture.
• Assist with staff recruitment, onboarding, and performance evaluations.
• Conduct daily briefings and implement training programs on SOPs, chemical safety, and guest interaction.
• Manage staff scheduling, attendance, and payroll reporting in accordance with Saudi labor laws.
• Monitor and manage inventories of linens, uniforms, amenities, and cleaning supplies to ensure efficient usage and minimize waste.
• Assist with supply ordering and tracking within the department's operating budget.
• Oversee Lost & Found procedures, ensuring proper documentation and safekeeping of guest property.
• Address guest complaints and specialized requests promptly and professionally.
• Review guest satisfaction surveys to identify areas for operational improvement.

Qualifications and Experience

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 3 to 5 years of progressive housekeeping experience in a 4-star or 5-star hotel.
• At least 1-2 years of experience in a supervisory or assistant managerial capacity within housekeeping.
• Prior experience within the Accor network or a premium international brand is preferred.
• Familiarity with the Riyadh hospitality market and Saudi labor/hygiene regulations is a strong asset.

Required Skills

• Proficiency in Property Management Systems (*, Opera), housekeeping software, and MS Office (Excel, Word).
• Strong team management abilities, with experience leading teams in a fast-paced environment.
• Fluent in English (written and spoken). Arabic language skills are a valuable asset.
• A keen eye for detail regarding cleanliness, aesthetic presentation, and sanitation protocols.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic hospitality setting, requiring collaboration with various hotel departments.

About the Role

CleanLife is seeking an experienced and dynamic Human Resources Manager to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for leading and driving our HR strategy, supporting business growth, and enhancing organizational performance through effective people management practices. The ideal candidate will be instrumental in shaping our HR landscape and fostering a positive and productive work environment.

As the Human Resources Manager, you will oversee all facets of the HR function, ensuring alignment with company objectives and operational plans. You will play a pivotal role in developing and implementing HR policies, managing employee relations, and ensuring compliance with all relevant labor laws and regulations within the Kingdom of Saudi Arabia.

Key Responsibilities

• Develop and execute comprehensive HR strategies that align with CleanLife's overall business objectives and operational plans.
• Lead and manage all core HR functions, including Talent Acquisition, Employee Relations, Performance Management, Learning & Development, Compensation & Benefits, and HR Operations.
• Oversee end-to-end recruitment processes, from sourcing candidates to onboarding, and manage strategic workforce planning initiatives.
• Develop, implement, and maintain robust HR policies, procedures, and governance frameworks to ensure consistency and fairness.
• Ensure strict compliance with Saudi Labor Law and all relevant government regulations pertaining to human resources.
• Manage performance management systems, facilitate succession planning, and develop talent development programs to nurture internal talent.
• Lead initiatives focused on employee engagement, retention, and the cultivation of a strong organizational culture.
• Provide expert HR guidance and support to department managers on a wide range of employee-related matters.
• Oversee investigations into employee grievances, disciplinary actions, and other sensitive HR issues.
• Monitor key HR Key Performance Indicators (KPIs) and prepare insightful analytical reports for executive management.
• Lead organizational development efforts and manage change management initiatives to support business evolution.
• Manage HR budgets effectively and optimize workforce resources for maximum efficiency.
• Lead and develop the HR team, fostering a culture of operational excellence and continuous improvement.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a closely related field.
• A minimum of 7 to 10 years of progressive experience in Human Resources.
• At least 3 years of experience in a managerial or leadership role within HR.
• In-depth knowledge of Saudi Labor Law and current HR best practices.
• Professional certifications such as CIPD, SHRM, PHRi, or equivalent are highly preferred.
• Strong leadership capabilities, excellent communication skills, and robust analytical abilities.
• Proven experience in effective stakeholder management.

Required Skills

• Talent Acquisition
• Employee Relations
• Performance Management
• Learning & Development
• Compensation & Benefits
• HR Operations
• Recruitment
• Workforce Planning
• HR Policies Development and Implementation
• Saudi Labor Law Compliance
• Succession Planning
• Employee Engagement Strategies
• Employee Retention
• Organizational Culture Development
• HR Guidance and Advisory
• Investigations and Disciplinary Procedures
• Employee Grievance Handling
• HR KPIs Analysis and Reporting
• Organizational Development
• Change Management
• HR Budget Management
• Workforce Resources Optimization
• HR Team Leadership
• Leadership
• Communication
• Analytical Skills
• Stakeholder Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in Human Resources, with a minimum of 3 years in a leadership capacity.

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

• Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
• Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
• Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
• Manage ERP implementation and improvement projects from initial planning through to successful execution.
• Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
• Monitor project progress and provide regular updates to senior management.
• Develop and deliver training programs for end-users to maximize system adoption and proficiency.
• Provide ongoing support, issue resolution, and guidance to end-users.
• Analyze existing business processes to identify opportunities for automation and operational optimization.
• Lead ERP-driven process improvement initiatives across relevant departments.
• Drive digital transformation and foster technology innovation through ERP strategies.
• Oversee data migration and integration from legacy systems, ensuring data integrity.
• Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
• Support internal and external audits by providing accurate reporting and documentation.
• Ensure all ERP operations comply with company policies, regulations, and industry best practices.
• Manage user access controls, data governance, backup processes, and implement information security measures.
• Protect sensitive business data through strong security controls and governance frameworks.
• Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
• Develop and implement long-term ERP strategies aligned with business objectives.
• Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
• Establish clear team KPIs and performance standards.
• Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
• A Master's Degree in a relevant field is preferred.
• Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
• Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
• Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

• Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
• Deep understanding of ERP architecture, business process integration, and data governance principles.
• Demonstrated experience in managing ERP vendors and technology partners.
• Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
• Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
• Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
• Leadership and team management capabilities.
• Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

• Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
• Manage AFC systems at the operator level (AFMC).
• Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
• Test and release new software in the Test & Development Center, including ITS interfaces.
• Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
• Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
• Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
• Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

• A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
• Demonstrated experience with Central Clearing House systems.
• Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
• Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
• Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
• Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
• Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
• Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

• AFC systems operation and maintenance
• Central Clearing House systems operation and maintenance
• Fault report handling and analysis
• Customer complaint management
• Software testing and deployment
• System configuration and administration
• Access rights administration
• Stock supervision and management
• Card administration (blacklists, bulk sales, versions, fares)
• Coordination with finance and contract teams
• Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.